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Samsung Galaxy S20 Ultra review: Is its $1,400 price tag justified? – Business Insider – Business Insider

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  • I’ve spent a little over a week with the Galaxy S20 Ultra, and I love this phone. At the same time, I better love this phone, considering its $1,400 price tag. 
  • I’ve loved its large screen, great battery life, fast charger, and excellent camera.
  • I wish Samsung offered the Galaxy S20 Ultra in more colors, and more than anything, that it didn’t cost $1,400. 
  • The 100x zoom that can be achieved with the Galaxy S20 Ultra is a bad gimmick, and no one should buy it for that feature. 
  • The fast 5G networks are currently sparse, and the slower long-range 5G hasn’t offered much more over 4G LTE so far — upgrading to the Galaxy S20 Ultra for 5G will ultimately lead to disappointment. 
  • Visit Business Insider’s homepage for more stories.

I’ve been using the Samsung Galaxy S20 Ultra for a little over a week, and I’ve been loving it!

Of course I’ve been loving it — it’s a $1,400 smartphone. For that price, I better have been loving it.

Considering Samsung’s pedigree for making great smartphones, it’s no surprise the company has made a truly powerful, gorgeous, insanely feature-packed smartphone. But I have to pinch myself back to reality and remember that I didn’t pay for this $1,400 thing, and I’m not entirely sure you should, either.

Check out things I liked and disliked about Samsung’s Galaxy S20 Ultra:

Starting off with the things I liked: The screen beats almost every other smartphone out there.



Crystal Cox/Business Insider


No surprises here — Samsung’s smartphone screens tend to be the best in the business, and the Galaxy S20 Ultra carries on that tradition. 

Combined with Samsung’s AMOLED display, the sheer 6.9-inch size of the screen on the Galaxy S20 Ultra makes anything and everything look superb. 

Sprinkle on the 120Hz option on the Galaxy S20 Ultra, and you have yourself an undisputed winner. The phone glides through the Android operating system and apps effortlessly due to the higher refresh rate, and it looks and feels better than any previous Samsung Galaxy phone, or any other phone with standard 60Hz screens.

The 120Hz screen on its own isn’t a reason to upgrade from a recent phone — there’s no particular rush to experience it, and it’s not going anywhere. But the point is that Samsung has set a very high bar. When you do upgrade to a new smartphone — and assuming you usually get premium flagships — get a phone with a high refresh rate screen. 

A couple of things to note here:

  • All of Samsung’s Galaxy S20 phones have 120Hz refresh rate screen, so you don’t necessarily have to buy the $1,400 S20 Ultra to get the experience. 
  • The 120Hz option is only available when the screen is set to its FHD 1080p resolution, not its full-fat WQHD 1440p resolution. WQHD is sharper than FHD, but in all honesty, I never longed for a sharper resolution while using the phone at FHD, and the 120Hz refresh rate is so good that it makes up for any loss of sharpness.

The battery life on the Galaxy S20 Ultra has been excellent.



Crystal Cox/Business Insider


A big screen means a big phone, which often means a big battery. Indeed, the 5,000mAh battery in the Galaxy S20 Ultra is among the largest in any smartphone, and battery life does not disappoint. 

Samsung or any other company hasn’t yet reinvented the battery, so you’ll still be charging the phone every day, or every day and a half. But I never got the sense that the battery was draining too quickly, and I was confident that the battery would easily last me the entire day. By the end of the day, I would have about 45% battery life remaining.

For reference, screen-on-time ranged between three hours and four-and-a-half hours during my time with the Galaxy S20 Ultra. I also use the mobile hotspot on most days for about an hour, stream YouTube videos for at least an hour, taking photos, streaming music, browsing the web and social media, and anything else the average person would do with their phone, like getting directions (driving directions, included) in Google Maps and so on. 

The Galaxy S20 Ultra comes with a very fast charger.



Crystal Cox/Business Insider


Big batteries also often come with longer charging times, so I was pleased to find that Samsung included its fast 25W charger with the Galaxy S20 Ultra. With that said, the S20 Ultra supports Samsung’s 45W charger, and the phone really should have come with that charger instead, especially if you’re paying $1,400. 

Still, the 25W charger makes quick work of charging, which is especially appreciated when you don’t have much time to charge the phone. And even if you don’t get it to 100%, the charger is fast enough that it gives the phone a big battery boost, and gives the confidence the phone will last until the next charging opportunity. 

The Galaxy S20 Ultra’s camera takes stunning photos.



Antonio Villas-Boas/Business Insider


Thanks to Google and LG’s latest devices that only have two cameras that actually capture a photo, Samsung’s Galaxy S20 Ultra and its triple-lens camera system shines brighter than almost any other smartphone right now.

Having used the Google Pixel 4XL for months, which comes with a regular camera and a zoomed lens, the versatility of the Galaxy S20 Ultra’s cameras that includes a regular, zoomed, and ultra-wide-angle camera have been incredibly refreshing, especially with its ultra-wide-angle lens. 

A personal side-note: As usual, Samsung’s cameras take great photos, but they typically have an overly processed look for my taste. Samsung is still trying too hard to make your photos look good, and the effort often backfires. I’ve found that the Galaxy S20 Ultra can add too much brightness to a photo, and it can remove a photo’s depth as a result of brightening up shady areas and shadows. And colors can look overly saturated, too. But for the most part, I’m pleased with the photos.

The 108-megapixel camera captures a stunning amount of detail compared to a standard 12-megapixel camera.

The Galaxy S20 Ultra’s 108-megapixel camera mode (right) versus its 12-megapixel mode (left).

Antonio Villas-Boas/Business Insider


You can clearly see above that the photo on the left taken with the S20 Ultra’s 108-megapixel camera is sharper and has more detail than the photo on the right, which was taken with the S20 Ultra’s standard 12-megapixel mode. 

More megapixels translates to more detail, and it’s clear that the Galaxy S20 Ultra’s 108-megapixel camera is working.

And for reference, here’s the original photo:

Now for the things I don’t like about the Galaxy S20 Ultra: It’s a shame it’s only available in gray or back.



Antonio Villas-Boas/Business Insider


Samsung offers the Galaxy S20 and S20 Plus in blue (and pink exclusively for the smaller Galaxy S20), and it’s too bad you don’t get that option for the S20 Ultra. 

The “cloud blue” option would look great on a phone with such a large, plain surface like the S20 Ultra’s back. But you’re stuck with either gray or black, which I find dull and uninspiring. 

The 100x zoom is a bad gimmick.



Antonio Villas-Boas/Business Insider


I’ve taken several 100x zoom photos with the S20 Ultra, and I wouldn’t show any of them to friends and family. 

To be fair, it’s a feat that a phone can zoom in to 100x, even if it’s the inferior digital zoom compared to superior optical zoom. But the S20 Ultra’s 100x zoomed photos are blurry and void of detail, and they look plain bad. Do not get this phone because of the 100x zoom. 

With that said, the S20 Ultra has better zooming capabilities than its siblings, which means it can zoom further while maintaining enough detail. It can zoom up to 30x zoom and photos can still look decently presentable. Meanwhile, the zoom lens on the regular S20 and S20 Plus aren’t as powerful, and you likely won’t be able to zoom in as far as the Galaxy S20 Ultra and still have a presentable photo. 

Samsung phones historically don’t get big Android updates very quickly, and there’s nothing to indicate that anything will be different with the Galaxy S20 Ultra.



Crystal Cox/Business Insider


Samsung phones aren’t the slowest when it comes to receiving big Android updates, like a new version of Android. But they’re not the fastest, either. 

The Galaxy S10 phones started getting updates from Android 9 to Android 10 in December 2019, about two or so months after Google released Android 10 on its Pixel devices in October. 

For a Google Pixel user, or someone switching over from Apple’s iPhone, the delay in receiving a big operating system update could be jarring. Still, Samsung has been good about releasing monthly security updates on time. 

Its biggest negative: the $1,400 price tag.



Crystal Cox/Business Insider


Despite the complaints from reviewers and users alike that smartphones are getting too expensive, Samsung doubled down on high price tags in 2020.

There’s no doubt that the Galaxy S20 Ultra is a fantastic smartphone, but it doesn’t differentiate itself enough from its cheaper siblings to justify $1,400. At the same time, it’s not like the cheaper siblings are that much cheaper, either. And if you’re considering the Galaxy S20 Ultra, I’d imagine the only other alternative would be the $1,200 Galaxy S20 Plus with a large 6.7-inch screen rather than the $1,000 6.2-inch Galaxy S20. 

Still, a high price tag isn’t an issue if the product justifies it — and I’m torn with the Galaxy S20 Ultra. On one hand, the Galaxy S20 Ultra has two defining features that justifies a higher price tag than its cheaper sibling, the $1,200 Galaxy S20 Plus. Those two features are a larger screen and a larger battery. 

On the other hand, it’s hard to say that just 0.2 inches of screen size and an 500mAh of battery size is really worth an extra $200. 

The Galaxy S20 Ultra does offer a few more things over the Galaxy S20 Plus, including a 108-megapixel camera versus the 12-megapixel camera. But, for the average person, even one who appreciates tech and photography, I can’t say that’s worth an extra $200, either. 

What about 5G?



Crystal Cox/Business Insider


At the moment, 5G shouldn’t be a massive selling point for the Galaxy S20 Ultra, which supports low-band, mid-band, and the fastest high-band versions of 5G. 

5G connectivity isn’t something that differentiates the S20 Ultra from the S20 Plus — both phones support the three main 5G bands. It only differentiates against the regular Galaxy S20, which doesn’t support the fastest high-band 5G. 

With that said, fast high-band 5G networks are sparse, and it’s unlikely to be the primary network that most people will be connecting to. 5G coverage, namely high-band coverage, will surely improve over time, but it’s more of a novelty at the moment.

Rather, more people are likely to connect to long-range low-band 5G networks that are slower, but have significantly more coverage. And at the time of writing, only T-Mobile has a wide-reaching low-band 5G network, which means T-Mobile customers will have the highest chance of connecting to a 5G network when the Galaxy S20 is fully released. 

Unfortunately, I didn’t experience much of a difference from regular 4G LTE when I was checking out T-Mobile’s long-range 5G network.

All in all, upgrading to the Galaxy S20 Ultra — and any of the S20 models, for that matter — for 5G will probably lead to disappointment. At least, that’s going to be the case until 5G networks are more fully fleshed out and available. And a lot of that hinges on cellular carriers. 

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How to Preorder the PlayStation 5 Pro in Canada

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Sony has made it easy for Canadian consumers to preorder the PlayStation 5 Pro in Canada directly from PlayStation’s official website. Here’s how:

  • Visit the Official Website: Go to direct.playstation.com and navigate to the PS5 Pro section once preorders go live on September 26, 2024.
  • Create or Log in to Your PlayStation Account: If you don’t have a PlayStation account, you will need to create one. Existing users can simply log in to proceed.
  • Place Your Preorder: Once logged in, follow the instructions to preorder your PS5 Pro. Ensure you have a valid payment method ready and double-check your shipping information for accuracy.

Preorder Through Major Canadian Retailers

While preordering directly from PlayStation is a popular option, you can also secure your PS5 Pro through trusted Canadian retailers. These retailers are expected to offer preorders on or after September 26:

  • Best Buy Canada
  • Walmart Canada
  • EB Games (GameStop)
  • Amazon Canada
  • The Source

Steps to Preorder via Canadian Retailers:

  • Visit Retailer Websites: Search for “PlayStation 5 Pro” on the website of your preferred retailer starting on September 26.
  • Create or Log in to Your Account: If you’re shopping online, having an account with the retailer can speed up the preorder process.
  • Preorder in Store: For those who prefer in-person shopping, check with local stores regarding availability and preorder policies.

3. Sign Up for Notifications

Many retailers and websites offer the option to sign up for notifications when the preorder goes live. If you’re worried about missing out due to high demand, this can be a useful option.

  • Visit Retailer Sites: Look for a “Notify Me” or “Email Alerts” option and enter your email to stay informed.
  • Use PlayStation Alerts: Sign up for notifications directly through Sony to be one of the first to know when preorders are available.

4. Prepare for High Demand

Preordering the PS5 Pro is expected to be competitive, with high demand likely to result in quick sellouts, just as with the initial release of the original PS5. To maximize your chances of securing a preorder:

  • Act Quickly: Be prepared to place your order as soon as preorders open. Timing is key, as stock can run out within minutes.
  • Double-Check Payment Information: Ensure your credit card or payment method is ready to go. Any delays during the checkout process could result in losing your spot.
  • Stay Informed: Monitor PlayStation and retailer websites for updates on restocks or additional preorder windows.

Final Thoughts

The PlayStation 5 Pro is set to take gaming to the next level with its enhanced performance, graphics, and new features. Canadian gamers should be ready to act fast when preorders open on September 26, 2024, to secure their console ahead of the holiday season. Whether you choose to preorder through PlayStation’s official website or your preferred retailer, following the steps outlined above will help ensure a smooth and successful preorder experience.

For more details on the PS5 Pro and to preorder, visit direct.playstation.com or stay tuned to updates from major Canadian retailers.

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Introducing the PlayStation 5 Pro: The Next Evolution in Gaming

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Since the PlayStation 5 (PS5) launched four years ago, PlayStation has continuously evolved to meet the demands of its players. Today, we are excited to announce the next step in this journey: the PlayStation 5 Pro. Designed for the most dedicated players and game creators, the PS5 Pro brings groundbreaking advancements in gaming hardware, raising the bar for what’s possible.

Key Features of the PS5 Pro

The PS5 Pro comes equipped with several key performance enhancements, addressing the requests of gamers for smoother, higher-quality graphics at a consistent 60 frames per second (FPS). The console’s standout features include:

  • Upgraded GPU: The PS5 Pro’s GPU boasts 67% more Compute Units than the current PS5, combined with 28% faster memory. This allows for up to 45% faster rendering speeds, ensuring a smoother gaming experience.
  • Advanced Ray Tracing: Ray tracing capabilities have been significantly enhanced, with reflections and refractions of light being processed at double or triple the speed of the current PS5, creating more dynamic visuals.
  • AI-Driven Upscaling: Introducing PlayStation Spectral Super Resolution, an AI-based upscaling technology that adds extraordinary detail to images, resulting in sharper image clarity.
  • Backward Compatibility & Game Boost: More than 8,500 PS4 games playable on PS5 Pro will benefit from PS5 Pro Game Boost, stabilizing or enhancing performance. PS4 games will also see improved resolution on select titles.
  • VRR & 8K Support: The PS5 Pro supports Variable Refresh Rate (VRR) and 8K gaming for the ultimate visual experience, while also launching with the latest wireless technology, Wi-Fi 7, in supported regions.

Optimized Games & Patches

Game creators have quickly embraced the new technology that comes with the PS5 Pro. Many games will receive free updates to take full advantage of the console’s new features, labeled as PS5 Pro Enhanced. Some of the highly anticipated titles include:

  • Alan Wake 2
  • Assassin’s Creed: Shadows
  • Demon’s Souls
  • Dragon’s Dogma 2
  • Final Fantasy 7 Rebirth
  • Gran Turismo 7
  • Marvel’s Spider-Man 2
  • Ratchet & Clank: Rift Apart
  • Horizon Forbidden West

These updates will allow players to experience their favorite games at a higher fidelity, taking full advantage of the console’s improved graphics and performance.

 

 

Design & Compatibility

Maintaining consistency within the PS5 family, the PS5 Pro retains the same height and width as the original PS5 model. Players will also have the option to add an Ultra HD Blu-ray Disc Drive or swap console covers when available.

Additionally, the PS5 Pro is fully compatible with all existing PS5 accessories, including the PlayStation VR2, DualSense Edge, Pulse Elite, and Access controller. This ensures seamless integration into your current gaming setup.

Pricing & Availability

The PS5 Pro will be available starting November 7, 2024, at a manufacturer’s suggested retail price (MSRP) of:

  • $699.99 USD
  • $949.99 CAD
  • £699.99 GBP
  • €799.99 EUR
  • ¥119,980 JPY

Each PS5 Pro comes with a 2TB SSD, a DualSense wireless controller, and a copy of Astro’s Playroom pre-installed. Pre-orders begin on September 26, 2024, and the console will be available at participating retailers and directly from PlayStation via direct.playstation.com.

The launch of the PS5 Pro marks a new chapter in PlayStation’s commitment to delivering cutting-edge gaming experiences. Whether players choose the standard PS5 or the PS5 Pro, PlayStation aims to provide the best possible gaming experience for everyone.

Preorder your PS5 Pro and step into the next generation of gaming this holiday season.

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Google Unveils AI-Powered Pixel 9 Lineup Ahead of Apple’s iPhone 16 Release

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Google has launched its next generation of Pixel phones, setting the stage for a head-to-head competition with Apple as both tech giants aim to integrate more advanced artificial intelligence (AI) features into their flagship devices. The unveiling took place near Google’s Mountain View headquarters, marking an early debut for the Pixel 9 lineup, which is designed to showcase the latest advancements in AI technology.

The Pixel 9 series, although a minor player in global smartphone sales, is a crucial platform for Google to demonstrate the cutting-edge capabilities of its Android operating system. With AI at the core of its strategy, Google is positioning the Pixel 9 phones as vessels for the transformative potential of AI, a trend that is expected to revolutionize the way people interact with technology.

Rick Osterloh, Google’s senior vice president overseeing the Pixel phones, emphasized the company’s commitment to AI, stating, “We are obsessed with the idea that AI can make life easier and more productive for people.” This echoes the narrative Apple is likely to push when it unveils its iPhone 16, which is also expected to feature advanced AI capabilities.

The Pixel 9 lineup will be the first to fully integrate Google’s Gemini AI technology, designed to enhance user experience through more natural, conversational interactions. The Gemini assistant, which features 10 different human-like voices, can perform a wide array of tasks, particularly if users allow access to their emails and documents.

In an on-stage demonstration, the Gemini assistant showcased its ability to generate creative ideas and even analyze images, although it did experience some hiccups when asked to identify a concert poster for singer Sabrina Carpenter.

To support these AI-driven features, Google has equipped the Pixel 9 with a special chip that enables many AI processes to be handled directly on the device. This not only improves performance but also enhances user privacy and security by reducing the need to send data to remote servers.

Google’s aggressive push into AI with the Pixel 9 comes as Apple prepares to unveil its iPhone 16, which is expected to feature its own AI advancements. However, Google’s decision to offer a one-year free subscription to its advanced Gemini Assistant, valued at $240, may pressure Apple to reconsider any plans to charge for its AI services.

The standard Pixel 9 will be priced at $800, a $100 increase from last year, while the Pixel 9 Pro will range between $1,000 and $1,100, depending on the model. Google also announced the next iteration of its foldable Pixel phone, priced at $1,800.

In addition to the new Pixel phones, Google also revealed updates to its Pixel Watch and wireless earbuds, directly challenging Apple’s dominance in the wearable tech market. These products, like the Pixel 9, are designed to integrate seamlessly with Google’s AI-driven ecosystem.

Google’s event took place against the backdrop of a significant legal challenge, with a judge recently ruling that its search engine constitutes an illegal monopoly. This ruling could lead to further court proceedings that may force Google to make significant changes to its business practices, potentially impacting its Android software or other key components of its $2 trillion empire.

Despite these legal hurdles, Google is pressing forward with its vision of an AI-powered future, using its latest devices to showcase what it believes will be the next big leap in technology. As the battle for AI supremacy heats up, consumers can expect both Google and Apple to push the boundaries of what their devices can do, making the choice between them more compelling than ever.

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