Samsung Canada today announced the launch of a new “Your Service” repair portal for Galaxy users. The company says the new portal will “help extend the service and support offerings of its convenient Door-to-Door and walk-in repair services.”
Frank Martino, Vice President Corporate Service at Samsung Canada, said in a statement:
The COVID-19 pandemic necessitated a shift away from in-person services, and while initially a temporary change, positive elements of the ‘new normal’ such as added convenience and efficiency can continue to benefit our customers.
The self-service portal is now live for Galaxy smartphone and tablet customers in the country. In addition to Samsung’s best Android phones and tablets, users will also be able to request Door-to-Door repair service for Samsung wearables and laptops through Live Chat on the company’s official website or by calling 1-800-SAMSUNG. A pick-up can also be arranged by texting WECARE (932273).
The new portal can be used to arrange a Door-to-Door device pickup, request technical support from Samsung experts, and track the status of a device in transit. Customers will also be able to track the status of a device repair and get regular progress updates through email and text. What’s more, the pick-up and return of Galaxy devices is free of charge. Galaxy customers using the Door-to-Door repair service will enjoy complimentary device sanitization as well.
Samsung’s new “Your Repair” service is available for both In and Out-of-Warranty Galaxy devices. Needless to say, however, customers will have to pay for the repair in case their Galaxy device is no longer in warranty. You can head over to Samsung’s support website to find out the out-of-warranty repair cost for your device.
Nostalgia at its best
Samsung Galaxy Z Flip 3
The flip gets even better
The new Galaxy Z Flip 3 is perfect for anyone who misses the good old days when hanging up was as dramatic as slamming your phone shut. It also features a more durable build so it can handle splashes and the occasional drop.
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Google Calendar is simple to use, but tricky to master without a guide. We’ve followed all of Google’s additions and improvements to Calendar for years, and we know how to get the most out of the Android app or browser app. Here are our favorite ways to improve Calendar, from extensions to keyboard shortcuts.
Samsung unveiled the Galaxy S20 FE, and the device is sure to turn plenty of heads. With stiff competition in the mid-range market, it’s clear that Samsung wants to compete, and the S20 FE is fantastic. If you’re picking one of these awesome new devices up, make sure you pair it with a case to keep it looking awesome.
Numerous people said on social media that they got error messages when they tried to use their Apple Card to pay for an iPhone 13 preorder. So much so, that it became a trending topic on Twitter. Some CNET staffers also reported problems.
Apple acknowledged on its system status website that it had an “issue” with Apple Card that prevented some users from making purchases through Apple’s iPhone Upgrade Program. But it says the issue has since been resolved, and it advised users to try again.
Some people reported that they had to use another method of payment to buy their phones. But if Apple Card owners do that, they miss out on the 3% cash back they’d normally receive when using the card to buy Apple products. Other purchases made with Apple Card reportedly went through.
Apple didn’t immediately respond to a request for further comment.
We now know how much bigger the iPhone 13 series’ batteries are compared to the iPhone 12 line.
The information comes courtesy of a product information sheet on the website of hazardous material information company Chemtrec (spotted by 9to5Mac). According to that document, which contains information sourced from Apple directly, the iPhone 13 batteries are on average 13 percent larger, with the 13 Pro Max now giving the Nintendo Switch a run for its wattage money.
The Chemtrec document lists the battery sizes in watt-hours (Wh) rather than milliamp-hours (mAh). The Verge notes that most manufacturers use mAh, but Wh is typically a more accurate measurement and better way to compare battery life.
You can view the battery breakdown below:
The Verge also pointed out a few interesting changes and listed the Wh battery measurement of some other popular devices.
Starting with the changes, the iPhone 13 and 13 Pro have different battery sizes, while the 12 and 12 Pro had the same size. Also of note is that the 13 Pro’s battery is smaller than the iPhone 13.
That may be because of the additional hardware in the iPhone 13 Pro — it’s got an extra camera, GPU core and a 120Hz display packed into the same size body as the iPhone 13. In other words, it makes sense that the 13 Pro has a slightly smaller battery.
As for how the iPhone 13 stacks up to other devices, here are the Wh measurements of some other popular devices (via iFixit):
Considering that Apple made the expanded battery capacity of the iPhone 13 line a significant selling point in its event, I’m glad the company also backed up the claims with numbers. Now, we just need to see if the claims hold up in real-world testing — something we should learn once reviewers start testing the phones.
It’s that time of year again when the latest iPhones hit shelves, prompting many to wonder if they should take the plunge into iOS for the first time, or upgrade to a new handset. Apple announced four new iPhones this week at its hardware event, mirroring the last year’s offerings. The new iPhone 13 and 13 mini feature smaller notches at the top of their touchscreens, the new A15 Bionic processor and longer battery lives. The higher-end iPhone 13 Pro and Pro Max smartphones have fancy finishes, 120Hz Super Retina XDR displays, and improved cameras along with the A15 Bionic chipset and better battery lives. Here’s how to order the iPhone 13 series and the iPhone 13 Pro series.
iPhone 13 and iPhone 13 mini
The iPhone 13 and 13 mini will be available for pre-order starting at 5am PT (8am ET) on September 17 and will be widely available on September 24. The iPhone 13 starts at $799 while the iPhone 13 mini starts at $699.
Apple focused on refining the iPhone 13 series this year, trickling down some advanced features from last year’s Pro line to the standard models. Both the iPhone 13 and 13 mini have a nearly identical design to last year’s iPhone 12s, but they have a 20-percent small notch at the top and screens that are 28-percent brighter. Screen sizes have remained the same, too, measuring 6.1-inches on the iPhone 13 and 5.4-inches on the 13 mini. Apple managed to pack larger batteries in both handsets, so iPhone 13 users will get about 2.5 hours of extra use when compared to the iPhone 12, while iPhone 13 mini users will get about 1.5 extra hours.
Inside both smartphones is the new A15 Bionic chipset and neural engine and Apple promises 50-percent better performance than the competition. The cameras have been upgraded as well: the dual system has a new wide camera sensor and lens along with the sensor-shift optical image stabilization system that we saw on the iPhone 12 Pro Max last year. Both the iPhone 13 and the 13 mini support expanded 5G as well, which will be available on 200 carriers in 60 countries by the end of this year.
As far as configurations go, the iPhone 13 and 13 mini are both available in 128GB, 256GB and 512GB storage capacities. Apple has a new lineup of colors as well: pink, blue, midnight, starlight and Product Red.
iPhone 13 Pro and iPhone 13 Pro Max
The iPhone 13 Pro and Pro Max will be available for pre-order starting at 5am PT (8am ET) on September 17 and will be widely available on September 24. The iPhone 13 Pro starts at $999 and the iPhone 13 Pro Max will start at $1,099.
It’s all about the screens and the cameras for these smartphones. While screen sizes haven’t changed, both the iPhone 13 Pro and Pro Max have new Super Retina XDR displays with ProMotion, 1,000 nits of brightness and refresh rates up to 120Hz. We first saw this technology on the latest 12.9-inch iPad Pro, and now it’s been brought down to the higher-end iPhones.
The triple-rear camera system also got a big boost this year. It now features a new 77mm telephoto camera with 3x optical zoom, along with a new ultra wide camera that has a f/1.8 aperture and autofocus. The primary “wide” camera is the largest Apple has even put in an iPhone and it features a f/1.5 aperture and 1.9-micron pixels. Apple also made it possible to shoot at up to 6x optical zoom, enabling macro photography, and it added new features like Cinematic Mode for videos, which uses machine learning to get things like better focus, better low-light performance, Time-lapse and Slo-mo video and more.
Inside the Pros is the A15 Bionic chipset with a 16-core neural engine, which Apple says will help the iPhones run 50 percent faster than the competition. The company also touts the handsets’ enhanced durability and battery life. The iPhone 13 Pro series includes a surgical-grade stainless steel band and finishes that are resistant to abrasions and corrosions, and the lineup is IP68 water-resistant. As far as battery life goes, the iPhone 13 Pro should last 1.5 hours more than the iPhone 12 Pro and the iPhone 13 Pro Max will last up to 2.5 hours longer than its predecessor.
As for configurations, the iPhone 13 Pro and Pro Max come in 128GB, 256GB, 512GB and 1TB storage capacities and both are available in four colors: sierra blue, silver, gold and graphite.
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