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Saskatchewan premier calls Sunwing’s move to end flights in province ‘irresponsible’

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Saskatchewan premier calls Sunwing's move to end flights

Saskatchewan Premier Scott Moe says a decision by Sunwing Vacations to suspend its flights from the Saskatoon and Regina airports for a month is irresponsible.

The airline announced Thursday it was immediately cancelling its operations through Feb. 3 at Saskatchewan’s two international airports due to extenuating circumstances. It said customers with cancelled southbound flights would receive a full refund and those who were trying to return home would receive information soon.

“This is a very irresponsible decision by Sunwing for everyone who has booked a vacation, particularly those who are currently at their destination and are uncertain how and when they will get home,” Moe said in a statement Friday.

“While airlines and air travel are regulated by the federal government, Saskatchewan’s Transportation Minister Jeremy Cockrill has been in contact with Sunwing and with federal Transport Minister Omar Alghabra asking for a detailed plan of how and when passengers who travelled from Saskatchewan will get back, which is the immediate priority.

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“In the days ahead, we expect Sunwing to appropriately compensate everyone who did not receive the service they purchased.”

Sunwing said in a statement Friday that it had planned to supplement seasonal demand for travel from Saskatoon and Regina with the assistance of temporary foreign pilots for the winter months.

“When foreign pilot deployment was not agreed to, we brought in sub-services to sustain our operations, however, the conditions and schedule have proven too significant,” the airline said.

“We have attempted to reposition Sunwing aircraft to support but have been unable to do so as a result of flight delays and cancellations brought on by recent weather disruptions, and heavy demand over the peak holiday period.

“We recognize that, despite our best efforts, we have failed to deliver on our customers’ expectations, and we deeply apologize for not meeting the standards of service our Saskatoon and Regina customers rightfully expect.”

The airline is still scrambling to bring hundreds of passengers home from destinations including Cancun and Puerto Vallarta, Mexico, after winter storms disrupted its operations over the holidays.

“Our teams continue to work through the backlogged flights in order to return our remaining customers in destination home as soon as possible, and we anticipate that most, if not all, delayed customers should return home by Jan. 2,” Sunwing said in a statement earlier Friday.

The airline said it has planned 43 recovery flights with 34 to be completed by the end of the day.

John Gradek, an aviation management lecturer at McGill University in Montreal, called the situation a “debacle” that signals a need for more government regulation of the airline industry.

Though many carriers had to cancel flights as storms, extreme cold and freezing rain gripped much of Canada in the days before Christmas, Sunwing in particular had a hard time recovering. That’s because it’s a much smaller airline, with fewer flights in and out of its destinations, Gradek said in an interview.

A carrier like WestJet or Air Canada would have several flights a day going back and forth, and therefore have more opportunity to transport passengers left in limbo by a cancellation. But Sunwing may only fly back and forth a few times a week, he said, and its main option to rescue passengers is to charter planes from other operators.

Gradek said, however, that Christmas is peak travel time, and there aren’t many empty planes waiting to be chartered.

“Mother Nature has a way of taking the biggest players in the field and wrestling them to the ground,” he said. “And this is exactly what happened.”

It could get worse for Sunwing passengers before it gets better, added Gradek. Early January is also a busy travel time and, if the weather deteriorates and forces cancellations, Sunwing could be dealing with those passengers on top of the backlog from before Christmas.

Gradek noted that the federal transport minister met with members of the air transport sector last month for a post-mortem after a summer of chaos at Canadian airports.

“He basically promised Canadians in November that we will not have a repeat performance of the summer during Christmas,” Gradek said. “And lo and behold, guess what? We’re there, and even worse.”

He said it’s time for Ottawa to look at how it can ensure airline carriers can actually deliver on the schedules they promise and sell to the public.

Valérie Glazer, a spokesperson for the federal transport minister’s office, said in a statement that the government understands delays and cancellations are frustrating for travellers during the holiday season.

“Transport Canada and our office are in contact with airlines and airports to ensure they have what they need to keep passengers safe,” she said. “The safety of passengers and crews is our top priority.”

Glazer added that the Sunwing situation is unacceptable and notes the federal government has been in contact with the airline.

“Our government will continue to monitor this situation closely to ensure that all passengers are accommodated,” said the statement.

Federal Conservative leader Pierre Poilievre said it’s Prime Minister Justin Trudeau‘s job to bring back stability and service to the airline sector.

“He’s blaming the snow right now,” Poilievre said Friday. “But there was no snow in the summer and there was chaos at our airports at that time. So what was the excuse, then? Well, he claimed that it was COVID. Well, I mean, it seems like Justin Trudeau is better at coming up with excuses than he is coming up with solutions.”

The solution, he said, is to have a federal transportation agency that holds airlines accountable.

This report by The Canadian Press was first published Dec. 30, 2022.

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New job as head baker helps Ukrainian newcomer find familiarity in Winnipeg – CBC.ca

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Life in Canada is off to a sweet start for a Ukrainian baker who has found a new home for her creations in Winnipeg.

Hanna Tokar, who has only been in Canada for just over a month, is now the head baker at the Winnipeg location of the Butter Tart Lady.

Michelle Wierda, the owner of the bakery, offered her a job after seeing a Facebook post Tokar made where she shared her struggles finding employment in Winnipeg.

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“I saw her pictures and I thought, ‘I have to interview her,'” Wierda told host Marcy Markusa in a Tuesday interview with CBC’s Information Radio.

“I saw her attention to detail. Her work is just spectacular. It looked very delicious.”

Before coming to Canada, Tokar owned a bakery she operated by herself in her hometown of Kherson, a port city in southern Ukraine.

She was forced to permanently close its doors when she came to Canada, fleeing Kherson after Russia’s invasion of Ukraine.

A woman with her dark hair pulled away from her face rolls dough on a crowded wooden surface.
Tokar says she was surprised to get the offer to work in the Winnipeg bakery. ‘It was actually my dream to have that job here,’ she says. ‘So it was amazing for me.’ (Gary Solilak/CBC)

Tokar said she was shocked to get the offer to work at the Winnipeg bakery.

“I didn’t expect [to] … have an offer to work in a bakery, because it was actually my dream to have that job here. So it was amazing for me,” she told Information Radio.

Missing home

Feb. 24 will mark the one-year anniversary of the war in Ukraine.

Since then, more than 800,000 Ukrainian nationals and their family members have applied for special temporary resident visas to come to Canada, according to Immigration, Refugees and Citizenship Canada. The ministry said as of late December, more than 132,000 Ukrainian nationals had entered Canada since the start of 2022.

While Tokar’s parents are safe elsewhere in Europe, she says she prays for her grandparents who stayed in Kherson, which has experienced heavy damage due to shelling. 

“I actually miss Ukraine. I actually miss my friends and my life — my previous life,” Tokar said.

“I really want  them to really be proud of me, so that’s why when I have a job I called them and my grandparents really cried.”

As she settles into her new role as head baker at the Butter Tart Lady’s Winnipeg location, the return to what has been a lifelong passion provides Tokar with familiarity in a new place. 

Woman with long curly blonde hair smiles in front of an array of baked goods.
The Butter Tart Lady owner Michelle Wierda says she instantly knew when she saw Ukrainian newcomer Tokar’s work on Facebook that she wanted the young baker to come in for an interview. (Submitted by Michelle Wierda)

Although she is still new to the position, Tokar is already infusing the menu with traditional Ukrainian treats, something Wierda is excited about. 

Of these treats is pampushky, a Ukrainian garlic bread that is traditionally served with borscht, Tokar explained.

On the two days she made pampushky, it sold out immediately, said Wierda.

As they look toward to the future, the two women are excited for their partnership.

“I love to be so creative and imaginative, and that’s what I’ve seen in Hanna, is that she’s very determined,” Wierda said. “She has a strong ambition to excellence and she’s always researching, looking for new ideas, new things.”

For Tokar, this experience provides hope for what life in Canada can be. 

“You know, I never expect that, like, some foreign people can support me like that,” she said.

“And I really like appreciate the kindness of people.”

Information Radio – MB6:15Baker from Ukraine is frosting cupcakes while connecting with a new community in Winnipeg

Marcy Markusa speaks with local bakery owner Michelle Wierda, a.k.a. “The Butter Tart Lady,” and her new head baker, Hanna Tokar, who is settling in Winnipeg after leaving Ukraine.

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Canadian team discovers power-draining flaw in most laptop and phone batteries – CBC.ca

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The phone, tablet or laptop you’re reading this on is likely having its battery slowly drained because of a surprising and widespread manufacturing flaw, according to researchers in Halifax.

“This is something that is totally unexpected and something that probably no one thought of,” said Michael Metzger, an assistant professor at Dalhousie University. 

The problem? Tiny pieces of tape that hold the battery components together are made from the wrong type of plastic.

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Batteries release power because of a chemical reaction. Inside each battery cell, there are two types of metal. One acts as a positive electrode and one as a negative electrode. 

These electrodes are held in an electrolyte fluid or paste that is often a form of lithium. 

When you connect cables to each end of the battery, electrons flow through the cables — providing power to light bulbs, laptops, or whatever else is on the circuit — and return to the battery. 

Trouble starts if those electrons don’t follow the cables.

When electrons move from one charged side of the battery to the other through the electrolyte fluid, it’s called self-discharge. The battery is being depleted internally without sending out electrical current.

This is the reason why devices that are fully charged can slowly lose their charge while they’re turned off.

“These days, batteries are very good,” Metzger said. “But, like with any product, you want it perfected. And you want to eliminate even small rates of self-discharge.”

Stress-testing batteries

In the search for the perfect battery, researchers have to watch how each one performs over its full lifespan.

“We do a lot of our tests at elevated temperatures these days. We want to be able to do testing in reasonable time frames,” Metzger said. Heat makes a battery degrade more quickly, he explained.

Different number readings are seen on a battery testing device that's a black box with six dials.
Some of the testing equipment used to regulate the temperature of each experiment. The coloured numbers indicate the temperature of each heated compartment in which battery cells are being tested. (Brett Ruskin/CBC)

At Dalhousie University’s battery lab, dozens of experimental battery cells are being charged and discharged again and again, in environments as hot as 85 C. 

For comparison, eggs fry at around 70 C. 

If researchers can learn why a battery eventually fails, they can tweak the positive electrode, negative electrode, or electrolyte fluid.

Seeing red

During one of these tests, the clear electrolyte fluid turned bright red. The team was puzzled.

It isn’t supposed to do that, according to Metzger. “A battery’s a closed system,” he said.

Something new had been created inside the battery.

They did a chemical analysis of the red substance and found it was dimethyl terephthalate (DMT). It’s a substance that shuttles electrons within the battery, rather than having them flow outside through cables and generate electricity. 

Shuttling electrons internally depletes the battery’s charge, even if it isn’t connected to a circuit or electrical device.

But if a battery is sealed by the manufacturer, where did the DMT come from?

Through the chemical analysis, the team realized that DMT has a similar structure to another molecule: polyethylene terephthalate (PET). 

PET is a type of plastic used in household items like water bottles, food containers and synthetic carpets. But what was plastic doing inside the battery? 

Tale of the tape 

Piece by piece, the team analyzed the battery components. They realized that the thin strips of metal and insulation coiled tightly inside the casing were held together with tape.

Those small segments of tape were made of PET — the type of plastic that had been causing the electrolyte fluid to turn red, and self-discharge the battery. 

A piece of metallic tape sits on a wooden table.
One of the metallic sheets removed from a coil inside a cylindrical battery. Each layer of the coil is held in place by plastic tape, shown here as the greenish strips. (Brett Ruskin/CBC)

“A lot of companies use PET tape,” said Metzger. “That’s why it was a quite important discovery, this realization that this tape is actually not inert.”

Tech industry takes notice

Metzger and the team began sharing their discovery publicly in November 2022, in publications and at seminars.

Some of the world’s largest computer-hardware companies and electric-vehicle manufacturers were very interested.

“A lot of the companies made clear that this is very relevant to them,” Metzger said. “They want to make changes to these components in their battery cells because, of course, they want to avoid self-discharge.”

The team even proposed a solution to the problem: use a slightly more expensive, but also more stable, plastic compound.

A man in a plaid shirt walks through a room full of battery technology.
Metzger walks through one of the battery-testing laboratories at Dalhousie University. (Brett Ruskin/CBC)

One option is polypropylene, which is typically used to make more durable plastic items like outdoor furniture or reusable water bottles. 

“We realized that it [polypropylene] doesn’t easily decompose like PET, and doesn’t form these unwanted molecules,” Metzger said. “So currently, we have very encouraging results that the self-discharges are truly eliminated by moving away from this PET tape.”

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U.S. escalates trade concerns over Canada's online news and streaming bills – The Globe and Mail

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U.S. President Joe Biden and Canadian Prime Minister Justin Trudeau arrive for a joint news conference at the conclusion of the North American Leaders’ Summit in Mexico City, Mexico on Jan. 10.KEVIN LAMARQUE/Reuters

Washington has escalated its concerns about the trade implications of Ottawa’s online streaming and online news bills, prompting a legal expert to predict the issue will be raised during President Joe Biden’s planned visit to Canada in March.

Deputy United States trade representative Jayme White stressed “ongoing concerns” about the two Canadian bills at a meeting last week with Rob Stewart, Canada’s deputy minister for international trade.

Senior Democrat and Republican senators on the influential U.S. Senate finance committee also weighed in last week, writing a letter to U.S. Trade Representative Katherine Tai about Canada’s “troubling policies,” which they said target U.S technology companies.

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Both bills are making their way through Canada’s Parliament. Bill C-11 reached a third-reading debate in the Senate on Tuesday.

The U.S. is concerned that the two bills unfairly single out American firms, including Google, Facebook and Netflix.

Bill C-11 would update Canada’s broadcast laws, giving the Canadian Radio-television and Telecommunications Commission (CRTC) the power to regulate streaming platforms such as Netflix, YouTube, Amazon Prime and Spotify.

The streaming platforms would have to promote Canadian content – including films, TV shows, music and music videos – and fund its creation.

Bill C-18 would force Google and Facebook to strike deals with news organizations, including broadcasters, to compensate them for using their work. The CRTC would have a role in overseeing the process.

Two sources told The Globe and Mail that the CRTC’s lack of experience regulating print media and digital platforms was raised by Ms. Tai and her team in previous talks with Canada’s Trade Minister, Mary Ng. The Globe is not naming the sources because they were not authorized to speak publicly on the issue.

A U.S. readout of Mr. White’s meeting with Mr. Stewart said the American official had “expressed the United States’ ongoing concerns with … pending legislation in the Canadian Parliament that could impact digital streaming services and online news sharing and discriminate against U.S. businesses.”

Shanti Cosentino, a spokeswoman for Ms. Ng, said the Minister “has reiterated to Ambassador Tai that both Bill C-11 and C-18 are in line with our trade obligations and do not discriminate against U.S. businesses.”

Last week, Democrat Ron Wyden, chairman of the U.S. Senate committee on finance, and Republican Michael Crapo, a senior member of the committee, raised concerns in a letter to Ms. Tai that the bills could breach the terms of the United-States-Mexico-Canada Trade Agreement (USMCA).

Michael Geist, the University of Ottawa’s Canada Research Chair in internet law, said the intervention from both parties means it is now likely the issue will be on the agenda when Mr. Biden visits Canada.

“To see this raised in a bipartisan manner by two U.S. Senators from the powerful finance committee suggests that the issue is gaining traction in Congress,” he said.

The senators urged Ms. Tai to take enforcement action if Canada fails to meet its trade obligations.

Their letter said the online streaming bill would “mandate preferential treatment for Canadian content and deprive U.S. creatives of the North American market, access they were promised under USMCA.”

It added that Bill C-18 “targets U.S. companies for the benefit of Canadian news producers and raises national treatment concerns under USMCA.”

But Toronto-based trade lawyer and former diplomat Lawrence Herman, founder of Herman and Associates, said the U.S. politicians’ intervention is “a reflection of a well-orchestrated lobbying effort by the major digital platforms.”

He said there is no evidence that either bill discriminates against American companies.

“Canada is well armed to defend any trade complaint,” he said.

On Thursday, as Canada’s Senate debated Bill C-11 at third reading, Senator Dennis Dawson, sponsor of the bill in the Senate, said the legislation has been thoroughly scrutinized and should now be passed.

The Senate was due to begin debating C-18 this week. But that could now be delayed because of an error in the printed text of the bill sent over from the Commons, the Speaker of the Senate said.

The incorrect text included a sub-amendment that had not actually passed in a Commons committee. It will now have to be pulped and reprinted.

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