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Service being restored across WestJet network after train derailment disrupts fibre lines – CBC.ca

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Service is now returning to normal at the Calgary International Airport after a train derailment caused a disruption of fibre lines on Wednesday.

A spokesperson with Nav Canada, which operates the nation’s air navigation system, said the disruption was connected to one of its telecommunications service providers, Zayo. As of 12:45 p.m., Nav Canada said its services were returning.

Earlier on Thursday, Zayo said it was working on a “swift restoration of service” following the disruption of two key fibre lines managed by one of its underlying fibre providers in Canada.

“[That includes] an outage caused by a train derailment yesterday evening,” reads a statement provided by Zayo. 

“We have rerouted a significant volume of traffic via other routes so that our customers can begin resuming normal operations. We regret the inconvenience this has caused for our customers and air passengers, and our top priority is the safety of everyone involved.” 

The train derailment in question took place in Bassano, Alta., approximately 140 kilometres southeast of Calgary, on Wednesday afternoon.

Jenny Clampett, who lives in the U.K., was trying to get from Calgary to Toronto on Thursday. She said she understands travelling has been difficult as of late but would have appreciated more effective communication from airline companies about the problems. (Dave Gilson/CBC)

WestJet said it had been affected by the outage. Across WestJet’s network, there have been three cancellations and more than 100 flights delayed as a result of the outage. 

The airline also continues to experience a problem with its check-in service. Earlier nationwide issues involving infrastructure and online payment services have been resolved.

Self-serve baggage drop system is not functioning properly in Calgary as well as Ottawa, Saskatoon and Halifax.

“Guests are encouraged to arrive early and check flight status before heading to the airport,” reads a statement posted by the airline.

Elle Dunlap from California — who was travelling with her husband and five-year-old son Thursday to Saskatoon, Sask., for her brother-in-law’s memorial service — arrived at the San Francisco International Airport at 6 a.m. Thursday.

Their flight, with a scheduled connection in Calgary, was supposed to depart at 8:30 a.m. but as of 9:15 a.m., the family was still waiting.

“I was anxious about this flight anyway because I’ve heard about some of the troubles with domestic flights within Canada,” Dunlap said in an interview, adding she first suspected there was a problem when the family was unable to check-in online.

“We came to the airport super early, but there was just no communication [from WestJet]. It was just ‘the system’s not working’ and we were just waiting in line with 100 other people for hours.”

A spokesperson with the Greater Toronto Airports Authority said the outage appeared to be affecting only Western Canada, adding operations at Toronto’s Pearson airport are normal.

The outages Thursday are exacerbating what has already been a frustrating summer for Canadian air travellers.

Airlines and airports have been struggling to cope with a massive travel resurgence in the wake of the lifting of COVID-19 restrictions. Staffing issues at carriers and federal agencies have resulted in flight cancellations, baggage delays and endless queues.

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Toronto continues investigation into cause of massive power outage – CP24

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Hydro One says it will take “several days” to repair hydro lines that were damaged after an upright crane in the lake slammed into them and caused a massive power outage downtown on Thursday.

The outage occurred in the city’s financial district at around 12:30 p.m., leaving approximately 10,000 customers without power at its peak.

A portion of the Eaton Centre was left in the dark, forcing hundreds of stores to temporarily close. The outage also knocked out power in parts of the Hospital for Sick Children’s campus.

Traffic lights were down in some intersections causing heavy traffic and significant streetcar delays. However, the outage did not affect subways.

Toronto Fire said crews responded to a number of elevator rescues, but no injuries connected to the outage were reported yesterday.

Hydro One says the outage was caused when a barge moving an upright crane in the Port Lands area hit overhead high voltage transmission lines.

“Now, what happened when that crane hit the line resulted in a downstream effect where a surge of power affected a nearby station on the Esplanade that we were actually using to reroute power to Toronto Hydro,” Hydro One Spokesperson Tiziana Baccega Rosa told CP24 Friday morning.

The City of Toronto says the barge was being operated by a subcontractor to Southland-Astaldi Joint Venture (SAJV), which is a contractor for the Ashbridges Bay Treatment Plant outfall project.

Crews were reportedly preparing to move equipment into the lake for the project when the incident occurred.

“We’re going to use stone that needs to be placed out in the lake and the subcontractors were going to do that work for us but they were moving equipment. The event occurred off-site while they were doing their preparatory work,” Lou Di Gironimo, Toronto Water’s general manager told CP24 Friday.

Outage

Baccega Rosa said Hydro One crews were able to reroute about 50 per cent of the power shortly after the incident, which resulted in power being restored in some areas quicker than others.

Crews then had to stop their efforts and wait for the fire department to clear the site for workers to safely enter and reroute the rest of the power.

Outage

Once crews gained access, they were able to reroute all power to Toronto Hydro and power was fully restored downtown by 8 p.m.

Baccega Rosa said there are established safety protocols to stay a minimum of 10 metres away from power lines, which were not followed yesterday.

“And that’s (for) anyone whether, you know, you’re a barge passing under them (power lines) or if you’re doing work around your house and you need to trim the tree branches around the line connecting your home. You know, everyone was very lucky yesterday that there was not a safety incident and no one was hurt as a result of this,” she said.

The city has launched an investigation into the incident and has requested a full report from SAJV to understand what happened.

“So the big thing that we’re going to look at is what happened? Who was in charge of the subcontractor work? What were the safety procedures in place at the time? And then what exactly happened when the crane hit the wires?,” Di Gironimo said.

Di Gironimo could not confirm if the subcontractors will face any consequences for the incident.

“That will be part of the investigation to find out what happened. What were those precautions that were supposed to be in place. What was followed? What wasn’t?”

He said the city is meeting with SAJV next week and plans to complete the investigation within a matter of weeks.

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B.C. couple still owes $19M despite bankruptcy, appeal court rules – Business in Vancouver

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B.C. couple still owes $19M despite bankruptcy, appeal court rules – Economy, Law & Politics | Business in Vancouver


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​Rogers, Shaw formalize planned Freedom sale to Quebecor – BNN Bloomberg

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Rogers Communications Inc., Shaw Communications Inc. and Quebecor Inc. announced Friday they reached a definitive agreement for the previously-announced proposed sale of Shaw’s Freedom Mobile wireless business.
 
The three companies said that the terms of the definitive pact are “substantially consistent” with their original announcement on June 17, when they said Montreal-based Quebecor agreed to pay $2.85 billion to purchase Freedom. Originally, July 15 was the target to reach the definitive agreement.  

“We are very pleased with this agreement, and we are determined to continue building on Freedom’s assets,” said Quebecor president and chief executive officer Pierre Karl Péladeau in a release Friday. “Quebecor has shown that it is the best player to create real competition and disrupt the market.”
 
The transaction is conditional on Rogers receiving final regulatory approvals for its planned $20-billion takeover of Shaw, which was announced in March 2021.
 
The road to regulatory approval has become more treacherous for Rogers after Competition Commissioner Matthew Boswell stated his objections to the plan, warning it would diminish competition in the telecom market, notwithstanding Rogers’ long-stated intent to divest Freedom Mobile.
 
Rogers’ legal counsel has argued vociferously against Boswell’s claims, saying in a June 3 filing with the Competition Tribunal that Boswell’s stance “is unreasonable, contrary to both the economic and fact evidence presented to the Bureau, and not supportable at law.”
 
The Competition Tribunal is currently scheduled to begin a hearing on the matter Nov. 7.
 
Rogers also has to clear another regulatory hurdle: its planned acquisition of Shaw requires approval from Innovation, Science and Industry Minister François-Philippe Champagne, who has previously said he won’t allow the wholesale transfer of Shaw’s wireless assets to Rogers.
 
The process became more complicated for Rogers after a national network outage knocked out service to its customers in early July.

Champagne subsequently said the outage would “certainly be in [his] mind” when weighing the merit of the Shaw sale.
 
For its part, the Canadian Radio-television and Telecommunications Communications announced its conditional approval of the transaction in March.
 
Shaw investors have consistently demonstrated skepticism that the deal will go ahead as planned, as evidenced by its shares never once attaining the $40.50-per-share takeover offer from Rogers since the takeover was announced last year.

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