Shopify announces post-office model, most staff to permanently work from home - CP24 Toronto's Breaking News | Canada News Media
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Shopify announces post-office model, most staff to permanently work from home – CP24 Toronto's Breaking News

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Ian Bickis, The Canadian Press


Published Thursday, May 21, 2020 1:29PM EDT


Last Updated Thursday, May 21, 2020 5:05PM EDT

The head of Shopify Inc. has declared that “office centricity is over” as the company moves to a permanent remote-work model for most employees, with no intention of reopening offices this year.

“As of today, Shopify is a digital by default company,” said Tobi Lutke, chief executive of the Ottawa-based e-commerce giant Thursday on Twitter.

Shopify offices will remain closed until 2021, and then reopen with a significant shift in purpose as the company looks to make the remote work as normal as working in the reimagined office space.

“COVID is challenging us all to work together in new ways. We choose to jump in the driver’s seat, instead of being passengers to the changes ahead. We cannot go back to the way things were. This isn’t a choice; this is the future,” said Lutke.

In a sign of growing momentum of the trend, Facebook also announced plans for a more remote-based workforce Thursday, following on previous announcements by Twitter, Open Text and others to shift more work out of the office.

Facebook CEO Mark Zuckerberg said in a video presentation Thursday that the company could have half of its workforce working remotely within five or 10 years.

“This is fundamentally about changing our culture, and the way that we all are going to work long-term.”

Both Facebook and Shopify cited the potential to widen their recruitment outside of the urban hubs that tech companies have gravitated towards as a key benefit of the shift.

“We now have the opportunity to be joined by a whole lot of incredible individuals from around the world,” said Lutke.

But while the potential for remote work opens new possibilities for tech companies, many employees still want to work at the office.

Zuckerberg said that results from an internal survey showed that more than half of workers were eager to get back to the office, while about 20 per cent were somewhat interested in remote work and another 20 per cent were very interested.

An online survey covering a range of industries by architecture and design firm Gensler found that only about 12 per cent of the 2,300 workers surveyed would want to work from home full-time, while 44 per cent said they’d like the flexibility to do both and a similar number said they’d like to get back to the office or don’t know. According to the polling industry’s generally accepted standards, online surveys cannot be assigned a margin of error because they do not randomly sample the population.

Many workers say the office is important for the community and collaborative aspects, said Annie Bergeron, a design director at Gensler.

“The reasons why people love coming into the office, and the reasons why they’re telling us they really want to come back to work, is for the socialization and the connecting, which is really about company culture,” she said.

“They want that impromptu face-to-face, that immediacy of communication, instead of having to rely on booking everything via Zoom or whatever.”

With office redevelopment plans still in the early days, analysts say it’s not clear what kind of impact the shift will have on office demand, which the tech sector has been a big driver of in recent years.

CBRE Canada vice-chairman Paul Morassutti said in a recent presentation that the need for increased distancing may balance out the increased demand for remote work.

“I would suspect that once we are on the other side of a recovery and in the fullness of time, the overall impact might be neutral. But again, it is just too early to make a definitive call.”

Shopify had been especially busy with office expansion before the pandemic hit, including opening a new office in Toronto at the King and Portland Centre, steps away from the company’s first office in Canada’s largest city.

It also had announced that it would lease about 23,597 square metres (253,995 square feet) of space at The Well complex in Toronto to be built at Front Street and Spadina Avenue, and in January, the company said it would open its first permanent office in downtown Vancouver at the Four Bentall Centre by late 2020.

The company, with more than 5,000 employees, said that while it had much still to figure out, it was committed to keeping its recruitment hubs open in Toronto, Ottawa, Waterloo, Montreal and its soon-to-open Vancouver office as well as other global locations, but it didn’t say how the move would affect the footprint of those offices.

This report by The Canadian Press was first published May 21, 2020.

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Roots sees room for expansion in activewear, reports $5.2M Q2 loss and sales drop

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TORONTO – Roots Corp. may have built its brand on all things comfy and cosy, but its CEO says activewear is now “really becoming a core part” of the brand.

The category, which at Roots spans leggings, tracksuits, sports bras and bike shorts, has seen such sustained double-digit growth that Meghan Roach plans to make it a key part of the business’ future.

“It’s an area … you will see us continue to expand upon,” she told analysts on a Friday call.

The Toronto-based retailer’s push into activewear has taken shape over many years and included several turns as the official designer and supplier of Team Canada’s Olympic uniform.

But consumers have had plenty of choice when it comes to workout gear and other apparel suited to their sporting needs. On top of the slew of athletic brands like Nike and Adidas, shoppers have also gravitated toward Lululemon Athletica Inc., Alo and Vuori, ramping up competition in the activewear category.

Roach feels Roots’ toehold in the category stems from the fit, feel and following its merchandise has cultivated.

“Our product really resonates with (shoppers) because you can wear it through multiple different use cases and occasions,” she said.

“We’ve been seeing customers come back again and again for some of these core products in our activewear collection.”

Her remarks came the same day as Roots revealed it lost $5.2 million in its latest quarter compared with a loss of $5.3 million in the same quarter last year.

The company said the second-quarter loss amounted to 13 cents per diluted share for the quarter ended Aug. 3, the same as a year earlier.

In presenting the results, Roach reminded analysts that the first half of the year is usually “seasonally small,” representing just 30 per cent of the company’s annual sales.

Sales for the second quarter totalled $47.7 million, down from $49.4 million in the same quarter last year.

The move lower came as direct-to-consumer sales amounted to $36.4 million, down from $37.1 million a year earlier, as comparable sales edged down 0.2 per cent.

The numbers reflect the fact that Roots continued to grapple with inventory challenges in the company’s Cooper fleece line that first cropped up in its previous quarter.

Roots recently began to use artificial intelligence to assist with daily inventory replenishments and said more tools helping with allocation will go live in the next quarter.

Beyond that time period, the company intends to keep exploring AI and renovate more of its stores.

It will also re-evaluate its design ranks.

Roots announced Friday that chief product officer Karuna Scheinfeld has stepped down.

Rather than fill the role, the company plans to hire senior level design talent with international experience in the outdoor and activewear sectors who will take on tasks previously done by the chief product officer.

This report by The Canadian Press was first published Sept. 13, 2024.

Companies in this story: (TSX:ROOT)

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Talks on today over HandyDART strike affecting vulnerable people in Metro Vancouver

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VANCOUVER – Mediated talks between the union representing HandyDART workers in Metro Vancouver and its employer, Transdev, are set to resume today as a strike that has stopped most services drags into a second week.

No timeline has been set for the length of the negotiations, but Joe McCann, president of the Amalgamated Transit Union Local 1724, says they are willing to stay there as long as it takes, even if talks drag on all night.

About 600 employees of the door-to-door transit service for people unable to navigate the conventional transit system have been on strike since last Tuesday, pausing service for all but essential medical trips.

Hundreds of drivers rallied outside TransLink’s head office earlier this week, calling for the transportation provider to intervene in the dispute with Transdev, which was contracted to oversee HandyDART service.

Transdev said earlier this week that it will provide a reply to the union’s latest proposal on Thursday.

A statement from the company said it “strongly believes” that their employees deserve fair wages, and that a fair contract “must balance the needs of their employees, clients and taxpayers.”

This report by The Canadian Press was first published Sept. 12, 2024.

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Transat AT reports $39.9M Q3 loss compared with $57.3M profit a year earlier

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MONTREAL – Travel company Transat AT Inc. reported a loss in its latest quarter compared with a profit a year earlier as its revenue edged lower.

The parent company of Air Transat says it lost $39.9 million or $1.03 per diluted share in its quarter ended July 31.

The result compared with a profit of $57.3 million or $1.49 per diluted share a year earlier.

Revenue in what was the company’s third quarter totalled $736.2 million, down from $746.3 million in the same quarter last year.

On an adjusted basis, Transat says it lost $1.10 per share in its latest quarter compared with an adjusted profit of $1.10 per share a year earlier.

Transat chief executive Annick Guérard says demand for leisure travel remains healthy, as evidenced by higher traffic, but consumers are increasingly price conscious given the current economic uncertainty.

This report by The Canadian Press was first published Sept. 12, 2024.

Companies in this story: (TSX:TRZ)

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