Shopify shares fall even as quarterly revenue beats estimates on demand during holiday shopping season - The Globe and Mail | Canada News Media
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Shopify shares fall even as quarterly revenue beats estimates on demand during holiday shopping season – The Globe and Mail

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Shopify Inc. SHOP-T reported double-digit revenue growth and solid profit for the fourth quarter, topping analyst expectations after a strong holiday season and a year of streamlining its work force.

The Ottawa-based company, which provides tools for businesses to run their stores online, said its revenue was US$2.1-billion for the quarter ended Dec. 31, 2023, up 24 per cent from the same period last year.

Shopify reported net income of US$657-million for the quarter, compared with a net loss of US$623-million a year earlier. “Other income,” including the fluctuating value of its stakes in other companies, made up about 60 per cent of income for the quarter.

Gross merchandise value – the total sales through its platform – increased 23 per cent to $75.1-billion over the quarter, representing the fifth consecutive quarter of accelerating growth, according to ATB Capital Markets analyst Martin Toner.

Jeff Hoffmeister, Shopify’s chief financial officer, told analysts Tuesday morning the revenue was driven by a strong Black Friday, Cyber Monday and holiday season.

Shopify said it expects revenue to grow “at a low-20s percentage rate,” or “in the mid-to-high-20s” when adjusting for the sale of the logistics business last June. In a Tuesday morning note to investors, Mr. Toner said the quarter underlined Shopify’s ability to “simultaneously grow and expand its bottom line.”

Last week, Shopify increased the price of its Plus subscription plan by 25 per cent, the first time it had done so since 2017. This was after it raised its Basic plan prices the year before for the first time in more than a decade. Despite that price hike, the company experienced little turnover.

But the company’s forecast for sales growth in the first quarter fell short of some expectations. Shares of Shopify closed down more than 12 per cent on the Toronto Stock Exchange on Tuesday.

“For a stock that’s had material appreciation over the past year, expectations were high going into the quarter and [fiscal year 2024], which meant there could be no disruption in trajectory – which is what we got with the company’s outlook,” National Bank of Canada analyst Richard Tse said in a note to investors.

Mr. Tse said the company’s guidance caused some hesitation for analysts related to its rising marketing spending, and concerns about operating leverage.

The company’s fourth-quarter operating expenses were down by 22 per cent compared with last year, owing to the sale of the company’s logistics business and a lower headcount, Mr. Hoffmeister said. The company also faced a real estate impairment charge last year.

However, operating costs are ticking back up quarter-over-quarter.

Last year, the company boosted its marketing spend to reach new customers. On Tuesday, management said it expects operating costs to increase by a “low teens” percentage rate next quarter, attributing roughly half of that expected increase to marketing costs.

This could dull the company’s operating leverage – the relationship between its fixed and variable costs – making it more difficult for Shopify to earn more profit by simply increasing its sales volume.

Shopify president Harvey Finkelstein defended the higher marketing costs, saying the company would continue to take opportunities that offered a good return.

The company has considerable room to grow. Shopify says it only has about 10 per cent of U.S. e-commerce market share right now, and a lower portion of the market in other countries.

The company’s share price has recuperated since last year, up 85 per cent since last February, but is still down about 50 per cent from all-time highs. In contrast, other tech companies such as Microsoft Corp., Meta Platforms Inc. and Nvidia Corp. were galloping to new highs in 2023.

Since last year, the company has attempted to regain the momentum it had early in the pandemic, cutting 20 per cent of its employees last summer as part of efforts to streamline. Although it had spent billions building a logistics business in order to compete with Amazon.com Inc., last year it reversed course, selling its warehousing operations to Silicon Valley-based Flexport Inc. and taking a 19-per-cent equity stake in the company, according to estimates from Canadian Imperial Bank of Commerce analyst Todd Coupland.

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Transat AT reports $39.9M Q3 loss compared with $57.3M profit a year earlier

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MONTREAL – Travel company Transat AT Inc. reported a loss in its latest quarter compared with a profit a year earlier as its revenue edged lower.

The parent company of Air Transat says it lost $39.9 million or $1.03 per diluted share in its quarter ended July 31.

The result compared with a profit of $57.3 million or $1.49 per diluted share a year earlier.

Revenue in what was the company’s third quarter totalled $736.2 million, down from $746.3 million in the same quarter last year.

On an adjusted basis, Transat says it lost $1.10 per share in its latest quarter compared with an adjusted profit of $1.10 per share a year earlier.

Transat chief executive Annick Guérard says demand for leisure travel remains healthy, as evidenced by higher traffic, but consumers are increasingly price conscious given the current economic uncertainty.

This report by The Canadian Press was first published Sept. 12, 2024.

Companies in this story: (TSX:TRZ)

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Dollarama keeping an eye on competitors as Loblaw launches new ultra-discount chain

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Dollarama Inc.’s food aisles may have expanded far beyond sweet treats or piles of gum by the checkout counter in recent years, but its chief executive maintains his company is “not in the grocery business,” even if it’s keeping an eye on the sector.

“It’s just one small part of our store,” Neil Rossy told analysts on a Wednesday call, where he was questioned about the company’s food merchandise and rivals playing in the same space.

“We will keep an eye on all retailers — like all retailers keep an eye on us — to make sure that we’re competitive and we understand what’s out there.”

Over the last decade and as consumers have more recently sought deals, Dollarama’s food merchandise has expanded to include bread and pantry staples like cereal, rice and pasta sold at prices on par or below supermarkets.

However, the competition in the discount segment of the market Dollarama operates in intensified recently when the country’s biggest grocery chain began piloting a new ultra-discount store.

The No Name stores being tested by Loblaw Cos. Ltd. in Windsor, St. Catharines and Brockville, Ont., are billed as 20 per cent cheaper than discount retail competitors including No Frills. The grocery giant is able to offer such cost savings by relying on a smaller store footprint, fewer chilled products and a hearty range of No Name merchandise.

Though Rossy brushed off notions that his company is a supermarket challenger, grocers aren’t off his radar.

“All retailers in Canada are realistic about the fact that everyone is everyone’s competition on any given item or category,” he said.

Rossy declined to reveal how much of the chain’s sales would overlap with Loblaw or the food category, arguing the vast variety of items Dollarama sells is its strength rather than its grocery products alone.

“What makes Dollarama Dollarama is a very wide assortment of different departments that somewhat represent the old five-and-dime local convenience store,” he said.

The breadth of Dollarama’s offerings helped carry the company to a second-quarter profit of $285.9 million, up from $245.8 million in the same quarter last year as its sales rose 7.4 per cent.

The retailer said Wednesday the profit amounted to $1.02 per diluted share for the 13-week period ended July 28, up from 86 cents per diluted share a year earlier.

The period the quarter covers includes the start of summer, when Rossy said the weather was “terrible.”

“The weather got slightly better towards the end of the summer and our sales certainly increased, but not enough to make up for the season’s horrible start,” he said.

Sales totalled $1.56 billion for the quarter, up from $1.46 billion in the same quarter last year.

Comparable store sales, a key metric for retailers, increased 4.7 per cent, while the average transaction was down2.2 per cent and traffic was up seven per cent, RBC analyst Irene Nattel pointed out.

She told investors in a note that the numbers reflect “solid demand as cautious consumers focus on core consumables and everyday essentials.”

Analysts have attributed such behaviour to interest rates that have been slow to drop and high prices of key consumer goods, which are weighing on household budgets.

To cope, many Canadians have spent more time seeking deals, trading down to more affordable brands and forgoing small luxuries they would treat themselves to in better economic times.

“When people feel squeezed, they tend to shy away from discretionary, focus on the basics,” Rossy said. “When people are feeling good about their wallet, they tend to be more lax about the basics and more willing to spend on discretionary.”

The current economic situation has drawn in not just the average Canadian looking to save a buck or two, but also wealthier consumers.

“When the entire economy is feeling slightly squeezed, we get more consumers who might not have to or want to shop at a Dollarama generally or who enjoy shopping at a Dollarama but have the luxury of not having to worry about the price in some other store that they happen to be standing in that has those goods,” Rossy said.

“Well, when times are tougher, they’ll consider the extra five minutes to go to the store next door.”

This report by The Canadian Press was first published Sept. 11, 2024.

Companies in this story: (TSX:DOL)

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U.S. regulator fines TD Bank US$28M for faulty consumer reports

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TORONTO – The U.S. Consumer Financial Protection Bureau has ordered TD Bank Group to pay US$28 million for repeatedly sharing inaccurate, negative information about its customers to consumer reporting companies.

The agency says TD has to pay US$7.76 million in total to tens of thousands of victims of its illegal actions, along with a US$20 million civil penalty.

It says TD shared information that contained systemic errors about credit card and bank deposit accounts to consumer reporting companies, which can include credit reports as well as screening reports for tenants and employees and other background checks.

CFPB director Rohit Chopra says in a statement that TD threatened the consumer reports of customers with fraudulent information then “barely lifted a finger to fix it,” and that regulators will need to “focus major attention” on TD Bank to change its course.

TD says in a statement it self-identified these issues and proactively worked to improve its practices, and that it is committed to delivering on its responsibilities to its customers.

The bank also faces scrutiny in the U.S. over its anti-money laundering program where it expects to pay more than US$3 billion in monetary penalties to resolve.

This report by The Canadian Press was first published Sept. 11, 2024.

Companies in this story: (TSX:TD)

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