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Shoppers more cost conscious than ever as Black Friday kicks off holiday spending season – CBC News

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It’s Black Friday, and Canadian shoppers have joined the born-in-the-U.S. retail frenzy to hunt for deals. But amid the heavy weight of inflation, shoppers are showing signs of being choosier than usual about where to spend their holiday shopping dollars.

Data from Statistics Canada shows a clear trend that spending has slowed in recent months, with sales volumes dropping every month since June. September numbers are due out on Friday morning, but an estimate from last month suggested it was on track to be flat yet again.

Economists like RBC’s Carrie Freestone say they can see the slowdown playing out in real time as consumers adjust their budgets. Data from the bank’s consumer spending tracker, which tracks anonymized debit and credit data from RBC’s millions of clients, shows people are spending about 10 per cent more on essentials than at this time last year.

“That’s groceries, gasoline, phone bills and utilities,” Freestone told CBC News in an interview. 

Spending is up in those categories mostly because it has to be. But instead of being a sign of splurging, families are offsetting by cutting back anywhere they can.

“You still have to cook dinner for your kids, and you still have to drive them to school,” Freestone said. “Things you obviously can’t substitute away from, that’s where consumers are really getting hit.”

RBC economist Carrie Freestone says spending on essentials like food and utilities is up about 10 per cent from a year ago. (Shawn Benjamin/CBC)

Instead, consumers are starting to pull back on spending on services, “because these are areas of spending that are more sensitive to higher rates,”  Freestone said.

“We’re seeing fewer vacations being booked, and restaurant spending is definitely down,” she said.

Consumers being choosy

Big box retailer Staples Canada doesn’t sell either beach vacations or nights out, but it’s still keenly aware that consumers are being choosier than usual this year.

“We know customers are working hard for their money. They’re being intentional about how they spend their money. So what we’re trying to do is give them options from end to end, across all price ranges,” said Rachel Huckle, president and chief operating officer of Staples Canada, in an interview with CBC News.

Staples is one of many retailers that participate in Black Friday sales, but it is doing things a little differently this year. They rolled out planned sales at the start of November and promised customers they don’t have to worry about prices going down even more between now and Christmas.

Huckle said  even with consumers watching their pennies, there’s still strong demand for things like tech and gadgets.

“People are stretching their wallets even further, and they’re having to make trade-offs,” she said.

WATCH | Holiday shoppers are cutting back amid high inflation: 

Inflation takes a bite out of holiday shopping budgets

24 hours ago

Duration 1:24

Featured VideoShoppers at Sherway Gardens in Toronto tell CBC News how their holiday spending plans have changed this year, as family budgets adjust to the current era of high inflation.

That sentiment is being clearly expressed from shoppers themselves.

Rohit Sahu was browsing the shops at Toronto’s Sherway Gardens mall this week. He said he’s more aware now of how he spends every dollar. “Everything’s so expensive that you’re just cutting costs and trying to … be low-key and save money,” he said.

He said he’s a window shopper because nothing has met his high bar for what qualifies as a bargain right now. “The deals are good, but still not affordable for us.”

Maream Kamil said she hasn’t changed her budget for treating herself but said her money isn’t going as far as it used to.

“Before you would walk out with three tops and it was $100,” she said. “Now it’s a one-for-$100 kind of thing.”

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Roots sees room for expansion in activewear, reports $5.2M Q2 loss and sales drop

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TORONTO – Roots Corp. may have built its brand on all things comfy and cosy, but its CEO says activewear is now “really becoming a core part” of the brand.

The category, which at Roots spans leggings, tracksuits, sports bras and bike shorts, has seen such sustained double-digit growth that Meghan Roach plans to make it a key part of the business’ future.

“It’s an area … you will see us continue to expand upon,” she told analysts on a Friday call.

The Toronto-based retailer’s push into activewear has taken shape over many years and included several turns as the official designer and supplier of Team Canada’s Olympic uniform.

But consumers have had plenty of choice when it comes to workout gear and other apparel suited to their sporting needs. On top of the slew of athletic brands like Nike and Adidas, shoppers have also gravitated toward Lululemon Athletica Inc., Alo and Vuori, ramping up competition in the activewear category.

Roach feels Roots’ toehold in the category stems from the fit, feel and following its merchandise has cultivated.

“Our product really resonates with (shoppers) because you can wear it through multiple different use cases and occasions,” she said.

“We’ve been seeing customers come back again and again for some of these core products in our activewear collection.”

Her remarks came the same day as Roots revealed it lost $5.2 million in its latest quarter compared with a loss of $5.3 million in the same quarter last year.

The company said the second-quarter loss amounted to 13 cents per diluted share for the quarter ended Aug. 3, the same as a year earlier.

In presenting the results, Roach reminded analysts that the first half of the year is usually “seasonally small,” representing just 30 per cent of the company’s annual sales.

Sales for the second quarter totalled $47.7 million, down from $49.4 million in the same quarter last year.

The move lower came as direct-to-consumer sales amounted to $36.4 million, down from $37.1 million a year earlier, as comparable sales edged down 0.2 per cent.

The numbers reflect the fact that Roots continued to grapple with inventory challenges in the company’s Cooper fleece line that first cropped up in its previous quarter.

Roots recently began to use artificial intelligence to assist with daily inventory replenishments and said more tools helping with allocation will go live in the next quarter.

Beyond that time period, the company intends to keep exploring AI and renovate more of its stores.

It will also re-evaluate its design ranks.

Roots announced Friday that chief product officer Karuna Scheinfeld has stepped down.

Rather than fill the role, the company plans to hire senior level design talent with international experience in the outdoor and activewear sectors who will take on tasks previously done by the chief product officer.

This report by The Canadian Press was first published Sept. 13, 2024.

Companies in this story: (TSX:ROOT)

The Canadian Press. All rights reserved.

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Talks on today over HandyDART strike affecting vulnerable people in Metro Vancouver

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VANCOUVER – Mediated talks between the union representing HandyDART workers in Metro Vancouver and its employer, Transdev, are set to resume today as a strike that has stopped most services drags into a second week.

No timeline has been set for the length of the negotiations, but Joe McCann, president of the Amalgamated Transit Union Local 1724, says they are willing to stay there as long as it takes, even if talks drag on all night.

About 600 employees of the door-to-door transit service for people unable to navigate the conventional transit system have been on strike since last Tuesday, pausing service for all but essential medical trips.

Hundreds of drivers rallied outside TransLink’s head office earlier this week, calling for the transportation provider to intervene in the dispute with Transdev, which was contracted to oversee HandyDART service.

Transdev said earlier this week that it will provide a reply to the union’s latest proposal on Thursday.

A statement from the company said it “strongly believes” that their employees deserve fair wages, and that a fair contract “must balance the needs of their employees, clients and taxpayers.”

This report by The Canadian Press was first published Sept. 12, 2024.

The Canadian Press. All rights reserved.

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Transat AT reports $39.9M Q3 loss compared with $57.3M profit a year earlier

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MONTREAL – Travel company Transat AT Inc. reported a loss in its latest quarter compared with a profit a year earlier as its revenue edged lower.

The parent company of Air Transat says it lost $39.9 million or $1.03 per diluted share in its quarter ended July 31.

The result compared with a profit of $57.3 million or $1.49 per diluted share a year earlier.

Revenue in what was the company’s third quarter totalled $736.2 million, down from $746.3 million in the same quarter last year.

On an adjusted basis, Transat says it lost $1.10 per share in its latest quarter compared with an adjusted profit of $1.10 per share a year earlier.

Transat chief executive Annick Guérard says demand for leisure travel remains healthy, as evidenced by higher traffic, but consumers are increasingly price conscious given the current economic uncertainty.

This report by The Canadian Press was first published Sept. 12, 2024.

Companies in this story: (TSX:TRZ)

The Canadian Press. All rights reserved.

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