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Singles’ Day: Alibaba shoppers ready to mingle on ‘Double Eleven’ – Al Jazeera English

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Alibaba Group Holding Ltd turned China’s anti-Valentine’s Day into an enormous global shopping event. How will Singles’ Day fare in a COVID-19 world?

Singles’ Day kicked off Wednesday in Asia and is expected to rake in significant profits for online retailer Alibaba Group Holding Ltd.

That is good news for the e-commerce giant, which lost $76bn of its market value last week after the Chinese government suspended the much-anticipated IPO of Alibaba’s financial arm, Ant Group.

But what is the backstory behind the festival known as “Double Eleven,” and why do people celebrate it by buying tonnes of stuff? Here is what you need to know.

First of all, what does ‘Double Eleven’ have to do with single people?

The festival’s name is tied to the date – November 11 – but 11/11 also looks like four single people standing in a line. And the pronunciation of all of those elevens in Mandarin sounds similar to an idiom that means “a whole lifetime” or “all my life.” Cue the sappy music.

That is a little gentler than the day’s alternate name, “Guang Gun Jie”  (“Bare Sticks Day”) which is a play on the numbers themselves and the idea that single people are lonely sticks that do not add to the family tree. Ouch.

Yikes. So why do single people get their own day?

Come on, they have bought enough wedding presents for their married friends over the years, so why not?! But in all seriousness, the story goes that Singles’ Day was started by four bachelors at Nanjing University in 1993 as a kind of protest against Valentine’s Day in China’s traditionally marriage-obsessed culture.

Is it for all the single ladies, too?

Feminists have criticised how traditional Chinese society views single women. “The Chinese girl was brought up, then as now, with matrimony in view as her goal,” Confucius wrote, and the unmarried are sometimes branded as “sheng nu” (“leftover women”)  and looked down upon if they were not wives and mothers. For that reason, some see Singles’ Day as deeply sexist – even if it has turned into an online shopping blitz, Racked reported.

Complicated. So how is Singles’ Day celebrated?

Lots of ways. It is sometimes an excuse for single friends to get together and party – or try out matchmaking and set themselves up with dates.

It is also an auspicious day to do something decidedly anti-single, like have a wedding. In fact, 4,000 couples applied to tie the knot in Beijing on the ultimate Singles’ Day of November 11, 2011 – five times more than the city’s average daily weddings, the Wall Street Journal newspaper reported.

Cool. My wedding invite must have gotten lost in the mail. Bring on the shopping!

Since Alibaba capitalised on the trend in 2009, Singles’ Day has also been about shopping ’til you drop.

Last year, the company hit $38.3bn in gross merchandise volume, shattering its previous Singles’ Day sales records. In fact, Singles’ Day sales hit 84 billion yuan ($12bn) within the first hour in 2019. All those single people were definitely stocking up – and plenty of their married friends were, too.

What about this year?

Alibaba is hoping wealthy Chinese consumers will be eager to spend despite the pandemic, searching for luxury goods online that they might have bought on trips abroad before COVID-19 travel restrictions hit.

Alibaba is also introducing two million new products – double the amount from last year – Reuters reported.

So will the pandemic boost or hurt sales?

Online retailers have generally fared well as shoppers have been stuck at home clicking their way to some semblance of normalcy, although COVID-19 has caused widespread unemployment around the globe, which definitely slows the shopping.

But like Amazon, which moved its Prime Days to October and got a “Christmas creep” jump on holiday shoppers, Alibaba also held early discount days from November 1 to November 3 and sales from all 11 days will factor into its gross merchandise volume totals. It is betting those 11 days will mingle for a profitable Singles’ Day.

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Transat AT reports $39.9M Q3 loss compared with $57.3M profit a year earlier

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MONTREAL – Travel company Transat AT Inc. reported a loss in its latest quarter compared with a profit a year earlier as its revenue edged lower.

The parent company of Air Transat says it lost $39.9 million or $1.03 per diluted share in its quarter ended July 31.

The result compared with a profit of $57.3 million or $1.49 per diluted share a year earlier.

Revenue in what was the company’s third quarter totalled $736.2 million, down from $746.3 million in the same quarter last year.

On an adjusted basis, Transat says it lost $1.10 per share in its latest quarter compared with an adjusted profit of $1.10 per share a year earlier.

Transat chief executive Annick Guérard says demand for leisure travel remains healthy, as evidenced by higher traffic, but consumers are increasingly price conscious given the current economic uncertainty.

This report by The Canadian Press was first published Sept. 12, 2024.

Companies in this story: (TSX:TRZ)

The Canadian Press. All rights reserved.

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Dollarama keeping an eye on competitors as Loblaw launches new ultra-discount chain

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Dollarama Inc.’s food aisles may have expanded far beyond sweet treats or piles of gum by the checkout counter in recent years, but its chief executive maintains his company is “not in the grocery business,” even if it’s keeping an eye on the sector.

“It’s just one small part of our store,” Neil Rossy told analysts on a Wednesday call, where he was questioned about the company’s food merchandise and rivals playing in the same space.

“We will keep an eye on all retailers — like all retailers keep an eye on us — to make sure that we’re competitive and we understand what’s out there.”

Over the last decade and as consumers have more recently sought deals, Dollarama’s food merchandise has expanded to include bread and pantry staples like cereal, rice and pasta sold at prices on par or below supermarkets.

However, the competition in the discount segment of the market Dollarama operates in intensified recently when the country’s biggest grocery chain began piloting a new ultra-discount store.

The No Name stores being tested by Loblaw Cos. Ltd. in Windsor, St. Catharines and Brockville, Ont., are billed as 20 per cent cheaper than discount retail competitors including No Frills. The grocery giant is able to offer such cost savings by relying on a smaller store footprint, fewer chilled products and a hearty range of No Name merchandise.

Though Rossy brushed off notions that his company is a supermarket challenger, grocers aren’t off his radar.

“All retailers in Canada are realistic about the fact that everyone is everyone’s competition on any given item or category,” he said.

Rossy declined to reveal how much of the chain’s sales would overlap with Loblaw or the food category, arguing the vast variety of items Dollarama sells is its strength rather than its grocery products alone.

“What makes Dollarama Dollarama is a very wide assortment of different departments that somewhat represent the old five-and-dime local convenience store,” he said.

The breadth of Dollarama’s offerings helped carry the company to a second-quarter profit of $285.9 million, up from $245.8 million in the same quarter last year as its sales rose 7.4 per cent.

The retailer said Wednesday the profit amounted to $1.02 per diluted share for the 13-week period ended July 28, up from 86 cents per diluted share a year earlier.

The period the quarter covers includes the start of summer, when Rossy said the weather was “terrible.”

“The weather got slightly better towards the end of the summer and our sales certainly increased, but not enough to make up for the season’s horrible start,” he said.

Sales totalled $1.56 billion for the quarter, up from $1.46 billion in the same quarter last year.

Comparable store sales, a key metric for retailers, increased 4.7 per cent, while the average transaction was down2.2 per cent and traffic was up seven per cent, RBC analyst Irene Nattel pointed out.

She told investors in a note that the numbers reflect “solid demand as cautious consumers focus on core consumables and everyday essentials.”

Analysts have attributed such behaviour to interest rates that have been slow to drop and high prices of key consumer goods, which are weighing on household budgets.

To cope, many Canadians have spent more time seeking deals, trading down to more affordable brands and forgoing small luxuries they would treat themselves to in better economic times.

“When people feel squeezed, they tend to shy away from discretionary, focus on the basics,” Rossy said. “When people are feeling good about their wallet, they tend to be more lax about the basics and more willing to spend on discretionary.”

The current economic situation has drawn in not just the average Canadian looking to save a buck or two, but also wealthier consumers.

“When the entire economy is feeling slightly squeezed, we get more consumers who might not have to or want to shop at a Dollarama generally or who enjoy shopping at a Dollarama but have the luxury of not having to worry about the price in some other store that they happen to be standing in that has those goods,” Rossy said.

“Well, when times are tougher, they’ll consider the extra five minutes to go to the store next door.”

This report by The Canadian Press was first published Sept. 11, 2024.

Companies in this story: (TSX:DOL)

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U.S. regulator fines TD Bank US$28M for faulty consumer reports

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TORONTO – The U.S. Consumer Financial Protection Bureau has ordered TD Bank Group to pay US$28 million for repeatedly sharing inaccurate, negative information about its customers to consumer reporting companies.

The agency says TD has to pay US$7.76 million in total to tens of thousands of victims of its illegal actions, along with a US$20 million civil penalty.

It says TD shared information that contained systemic errors about credit card and bank deposit accounts to consumer reporting companies, which can include credit reports as well as screening reports for tenants and employees and other background checks.

CFPB director Rohit Chopra says in a statement that TD threatened the consumer reports of customers with fraudulent information then “barely lifted a finger to fix it,” and that regulators will need to “focus major attention” on TD Bank to change its course.

TD says in a statement it self-identified these issues and proactively worked to improve its practices, and that it is committed to delivering on its responsibilities to its customers.

The bank also faces scrutiny in the U.S. over its anti-money laundering program where it expects to pay more than US$3 billion in monetary penalties to resolve.

This report by The Canadian Press was first published Sept. 11, 2024.

Companies in this story: (TSX:TD)

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