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The Most Common Disputes Homeowners Have with Insurers

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When you take out a home insurance policy, you do it with the understanding that should anything happen, the insurer will provide the funds you need to undo the damage, repair your home, and replace any lost belongings. That’s why it’s so frustrating to have a disagreement with the loss adjuster after the worst has happened.

Homeowners can feel powerless when the insurance adjuster offers something that they feel is unfair or doesn’t live up to the policy. They can feel pressured into agreeing to an offer just to get on with their lives. But agreeing too quickly can lead to repairs you’re not happy with or running out of funds before everything has been replaced.

If you’re worried about your insurance claim, don’t fight insurance companies alone. For a significant claim, it can be worthwhile to hire an insurance lawyer to help you negotiate with the insurer and work with the loss adjuster to get you accurate compensation.

These are some of the most common disputes homeowners have with their insurers. If you run into any of these problems, it might be time to call an insurance lawyer to help with negotiations.

Undervalued Personal Belongings

Sometimes a loss adjuster will undervalue your personal belongings. This is sometimes a result of simply not understanding the value of particular items, you as the owner are often in the best position to correct the misunderstanding so speak up. However, it might also be because the adjuster may be trying to save their employer some money, or because they are using standardized values that are outdated, misapplied or just don’t apply to your particular belongings.

With the help of an insurance lawyer, you can go line by line through your Schedule of Loss (a comprehensive list of all of your lost or damaged belongings) and negotiate their value with the loss adjuster.

Disagreements on the Scope of Work

The “Scope of Work” refers to the outline of structural repairs made by the loss adjuster (sometimes with the help of a contractor or engineer). There are many reasons a loss adjuster’s Scope of Work could be inaccurate, but it’s vital that the final Scope is as accurate as possible.

Insurers will likely put out a tender to contractors using the Scope of Work, and almost inevitably they will accept the lowest bid from one of their preferred contractors. If you choose to go with your own contractor instead, the payout will be based on the original bid, which is based on that Scope of Work. If repairs were simply missing from the Scope of Work, you’ll likely have to pay out of pocket, as the budget may already be tight.

Vacant Property and Negligence

Nothing can be more devastating than discovering that your whole claim has been denied, but there are many reasons this could come up. For example, leaving your home vacant or unattended (even on a trip) without notifying your insurance company can lead to a denied claim.

One example of this is leaving your home in the winter and returning to find that your pipes have frozen and burst. In the past, insurers have denied water damage claims because the homeowner wasn’t present to prevent the damage.

Likewise, if the insurer believes that the home was not properly maintained and maintenance could have mitigated damage, they might also deny the entire claim.

Damage Wasn’t Correctly Reported

Documenting and accurately reporting the damage to the insurer is essential. One of the most common reasons a claim can be denied is that information was incorrectly reported, which could include misinformation about the state of repairs or inflating the loss.

With the right help, you can negotiate through many (but not all) of these disputes. If you’ve run into a disagreement, call an insurance lawyer to see what options might be available.

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Greater Toronto home sales jump in October after Bank of Canada rate cuts: board

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TORONTO – The Toronto Regional Real Estate Board says home sales in October surged as buyers continued moving off the sidelines amid lower interest rates.

The board said 6,658 homes changed hands last month in the Greater Toronto Area, up 44.4 per cent compared with 4,611 in the same month last year. Sales were up 14 per cent from September on a seasonally adjusted basis.

The average selling price was up 1.1 per cent compared with a year earlier at $1,135,215. The composite benchmark price, meant to represent the typical home, was down 3.3 per cent year-over-year.

“While we are still early in the Bank of Canada’s rate cutting cycle, it definitely does appear that an increasing number of buyers moved off the sidelines and back into the marketplace in October,” said TRREB president Jennifer Pearce in a news release.

“The positive affordability picture brought about by lower borrowing costs and relatively flat home prices prompted this improvement in market activity.”

The Bank of Canada has slashed its key interest rate four times since June, including a half-percentage point cut on Oct. 23. The rate now stands at 3.75 per cent, down from the high of five per cent that deterred many would-be buyers from the housing market.

New listings last month totalled 15,328, up 4.3 per cent from a year earlier.

In the City of Toronto, there were 2,509 sales last month, a 37.6 per cent jump from October 2023. Throughout the rest of the GTA, home sales rose 48.9 per cent to 4,149.

The sales uptick is encouraging, said Cameron Forbes, general manager and broker for Re/Max Realtron Realty Inc., who added the figures for October were stronger than he anticipated.

“I thought they’d be up for sure, but not necessarily that much,” said Forbes.

“Obviously, the 50 basis points was certainly a great move in the right direction. I just thought it would take more to get things going.”

He said it shows confidence in the market is returning faster than expected, especially among existing homeowners looking for a new property.

“The average consumer who’s employed and may have been able to get some increases in their wages over the last little bit to make up some ground with inflation, I think they’re confident, so they’re looking in the market.

“The conditions are nice because you’ve got a little more time, you’ve got more choice, you’ve got fewer other buyers to compete against.”

All property types saw more sales in October compared with a year ago throughout the GTA.

Townhouses led the surge with 56.8 per cent more sales, followed by detached homes at 46.6 per cent and semi-detached homes at 44 per cent. There were 33.4 per cent more condos that changed hands year-over-year.

“Market conditions did tighten in October, but there is still a lot of inventory and therefore choice for homebuyers,” said TRREB chief market analyst Jason Mercer.

“This choice will keep home price growth moderate over the next few months. However, as inventory is absorbed and home construction continues to lag population growth, selling price growth will accelerate, likely as we move through the spring of 2025.”

This report by The Canadian Press was first published Nov. 6, 2024.

The Canadian Press. All rights reserved.

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Homelessness: Tiny home village to open next week in Halifax suburb

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HALIFAX – A village of tiny homes is set to open next month in a Halifax suburb, the latest project by the provincial government to address homelessness.

Located in Lower Sackville, N.S., the tiny home community will house up to 34 people when the first 26 units open Nov. 4.

Another 35 people are scheduled to move in when construction on another 29 units should be complete in December, under a partnership between the province, the Halifax Regional Municipality, United Way Halifax, The Shaw Group and Dexter Construction.

The province invested $9.4 million to build the village and will contribute $935,000 annually for operating costs.

Residents have been chosen from a list of people experiencing homelessness maintained by the Affordable Housing Association of Nova Scotia.

They will pay rent that is tied to their income for a unit that is fully furnished with a private bathroom, shower and a kitchen equipped with a cooktop, small fridge and microwave.

The Atlantic Community Shelters Society will also provide support to residents, ranging from counselling and mental health supports to employment and educational services.

This report by The Canadian Press was first published Oct. 24, 2024.

The Canadian Press. All rights reserved.

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Here are some facts about British Columbia’s housing market

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Housing affordability is a key issue in the provincial election campaign in British Columbia, particularly in major centres.

Here are some statistics about housing in B.C. from the Canada Mortgage and Housing Corporation’s 2024 Rental Market Report, issued in January, and the B.C. Real Estate Association’s August 2024 report.

Average residential home price in B.C.: $938,500

Average price in greater Vancouver (2024 year to date): $1,304,438

Average price in greater Victoria (2024 year to date): $979,103

Average price in the Okanagan (2024 year to date): $748,015

Average two-bedroom purpose-built rental in Vancouver: $2,181

Average two-bedroom purpose-built rental in Victoria: $1,839

Average two-bedroom purpose-built rental in Canada: $1,359

Rental vacancy rate in Vancouver: 0.9 per cent

How much more do new renters in Vancouver pay compared with renters who have occupied their home for at least a year: 27 per cent

This report by The Canadian Press was first published Oct. 17, 2024.

The Canadian Press. All rights reserved.

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