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This Week in Apps: Antitrust investigation dubs App Store a monopoly, Microsoft adopts ‘app fairness’ rules, pandemic boosts Q3 app revenues – TechCrunch

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Welcome back to This Week in Apps, the TechCrunch series that recaps the latest OS news, the applications they support and the money that flows through it all.

The app industry is as hot as ever, with a record 204 billion downloads and $120 billion in consumer spending in 2019. People are now spending three hours and 40 minutes per day using apps, rivaling TV. Apps aren’t just a way to pass idle hours — they’re a big business. In 2019, mobile-first companies had a combined $544 billion valuation, 6.5x higher than those without a mobile focus.

In this series, we help you keep up with the latest news from the world of apps, delivered on a weekly basis.

Apple declared monopoly by U.S. House Judiciary subcommittee on antitrust

Apple was one of the four big tech companies the House Judiciary subcommittee on antitrust declared as having enjoyed monopoly power in the U.S. The report suggests that Congress make changes to break up their businesses. In Apple’s case, the company was deemed to have market power in the app distribution business, meaning its App Store. The report agrees that while the App Store provides significant benefits to both consumers and developers, Apple has also controlled the App Store in a way that allows it to create barriers to competition and exploits developer data to its advantage.

Apple responded that it “vehemently” disagrees with the report’s conclusions…”with respect to Apple.”:

Our company does not have a dominant market share in any category where we do business. From its beginnings 12 years ago with just 500 apps, we’ve built the App Store to be a safe and trusted place for users to discover and download apps and a supportive way for developers to create and sell apps globally. Hosting close to two million apps today, the App Store has delivered on that promise and met the highest standards for privacy, security and quality. The App Store has enabled new markets, new services and new products that were unimaginable a dozen years ago, and developers have been primary beneficiaries of this ecosystem. Last year in the United States alone, the App Store facilitated $138 billion in commerce with over 85% of that amount accruing solely to third-party developers. Apple’s commission rates are firmly in the mainstream of those charged by other app stores and gaming marketplaces. Competition drives innovation, and innovation has always defined us at Apple. We work tirelessly to deliver the best products to our customers, with safety and privacy at their core, and we will continue to do so.

Apple in the past year has received an increasing number of complaints from iOS app developers over its rules to include in-app purchases and to remove any mentions from their app as to where consumers could pay for a subscription outside the App Store. The company has had high-profile debacles with Basecamp’s email app Hey, Spotify, Epic Games (where it’s engaged in a lawsuit) and cloud gaming services, like xCloud and Stadia.

This week, more developer complaints also surfaced related to how Apple can abuse its power.

In one, ProtonMail’s CEO shared what it was like to work with Apple, where he compared the company’s business practices to “Mafia extortion.” The company said Apple made it add in-app purchases, even though its app had been a largely free app, like WordPress, for years. When ProtonMail alerted its customers over email, Apple threatened to remove the app and block all updates.

In another, Apple told private messaging app Telegram what’s allowed on its channels. Specifically, it wanted channels closed where Belarusian protesters were identifying members of the country’s oppressive regime.

Microsoft digs at Apple with adoption of “App Fairness” principles

Last month, a number of top app makers came together to launch the “Coalition for App Fairness,” an advocacy group fighting back at market power abuses by the tech giants, namely Apple and to some lesser extent, Google. This week Microsoft joined Apple’s critics by announcing it would adopt 10 “app fairness” principles in its own Microsoft Store for Windows 10. The company didn’t reference Apple by name, but said it had “concerns about app stores on other digital platforms.”

In a blog post, Microsoft wrote:

Windows 10 is an open platform. Unlike some other popular digital platforms, developers are free to choose how they distribute their apps. The Microsoft Store is one way. We believe that it provides significant benefits to consumers and to developers by ensuring that the available apps meet strong privacy, security and safety standards, while making them easier to find and providing additional tools and services so developers can focus on development.

The company pointed out that it allows third-party app stores, like those from Epic and Steam, on Windows. It also says users can pick their own payment method and notes that developers are allowed to distribute their apps on their own terms via the internet without restrictions. And, Microsoft stressed that it would not use its market power to “tilt the playing field to our advantage.”

Though it is admirable for Microsoft to take a stand, the company is likely more concerned with ensuring U.S. regulators don’t turn their eyes to its own storefronts as they investigate tech giants for anticompetitive behavior. In particular, it wants to avoid scrutiny of its Xbox store, which will not apply these same principles.

It’s worth noting, too, that Apple’s own desktop platform, macOS, doesn’t restrict developers from offering their apps for installation via the web, so the Microsoft Store is not the most apt comparison to what’s taking place on the iOS App Store.

Consumers spent a record $28 billion in apps in Q3

Image Credits: TechCrunch

Mobile usage continues to remain high amidst the COVID-19 pandemic, which has prompted social distancing measures and lockdown policies, and has pushed consumers to connect online for work, school and socializing. This, in turn, has helped drive record spending in apps during the quarter, as well as a huge surge in time spent in apps. According to a new report from App Annie, consumers in the third quarter downloaded 33 billion new apps globally and spent a record $28 billion in apps — up 20% year-over-year. They also spent more than 180 billion collective hours each month of July, August and September 2020 using apps, an increase of 25% year-over-year.

For comparison, Sensor Tower’s Q3 report had estimated app revenue grew to over $29 billion in Q3, while it pegged new app downloads higher at 36.5 billion.

Mobile industry Lawsuits

  • TikTok vs. the U.S. government. The U.S. government on Thursday appealed the judge’s ruling that prevented the Trump administration from banning TikTok. The White House has said TikTok represents a threat to national security. Meanwhile, the app has just been banned in Pakistan.
  • Google faces antitrust lawsuit in India where it’s accused of having abused its Android OS’s position in the smart TV market.
  • Philip Shoemaker testifies in Apple vs. Epic. Shoemaker, who headed App Store Review from March 2009 to April 2016 said that the App Store had been used to protect Apple’s interests, saying that Apple had not been honest about treating all developers the same. He also said the App Store rules were arbitrary and Apple has “struggled with using the App Store as a weapon against competitors.” He also argued that Apple Arcade would violate the same policies that are keeping Stadia and Game Pass off the App Store.
  • Judge denied Epic’s request to force Apple to allow Fortnite back into the App Store. This means Fortnite will not return to the App Store before the trial begins; a court filing this week stated that the two companies will go to trial on May 3, 2021.

Platforms & Services

  • Apple extended the deadline for app updates using the UIWebView API to beyond the end of 2020. Apple designed WKWebView in 2014 to integrate web content into an app “quickly, securely, and consistently across iOS and macOS,” the company says. Its since recommended that developers adopt WKWebView instead of UIWebView and WebView — both of which were formally deprecated. Maybe Apple didn’t want any more stories about app rejections right now?
  • Apple launches new subscription server notifications for testing. The new notifications can offer real-time updates on a subscriber’s status, so developers can create customized user experiences. Initially, developers can get a notification about a subscriber who auto-renews and another that lets them be alerted to when the App Store starts asking users to agree to a new subscription price.
  • Apple Developer app now supports enrollment in the U.K. and Ireland.
  • Google hiring for Android Security team. A job posting indicates Google Play is staffing up an Android Security team that looks for vulnerabilities in Android apps, including COVID-19 apps, election apps, and those dealing in sensitive data.
  • Google Assistant can control Android apps. Google’s voice command “Hey Google” can now not just launch by also search within and perform common tasks in apps. Users can also set their own voice commands as shortcuts.
  • Android launches sound notifications. The OS can help people hard of hearing by alerting them to sounds like appliances beeping, water running, baby sounds, fire alarms, dogs barking, and knocks on the door, among others. iPhone offers a similar feature.

Trends

  • TikTok passes Instagram as second-most popular social app for U.S. teens. A new report from Piper Sandler says 34% of teens list Snapchat as their favorite social app followed by 29% picking TikTok, then 25% picking Instagram.
  • Google is latest to adopt “Stories” format. The company added Stories to its main search app on iOS and Android, featuring AMP-based visual content from a range of publishers.
  • Instagram embraces home screen customization trend with launch of custom icons. For the app’s 10th anniversary, the company added a time-traveling Stories map, anti-bullying features, and a big set of custom icons that users can easily swap to, including the classic brown instant camera icon. The app declined to talk about its user numbers or revenues, however.
  • Microsoft joins Amazon in working around App Store rules on gaming services. Microsoft gaming head Phil Spencer told employees the company is targeting 2021 for a web-browser based solution for its Xbox Game Pass streaming service. Amazon had earlier said it would bring its cloud gaming service Luna to iPhone by offering it as a web app.

Other News

  • Over 240 Android apps were caught showing “out-of-context” ads in violation of a Google Play Store policy. These ads are shown outside of the app’s container, like pop-ups or full-screen ads. Google banned this advertising type in February 2020, when more than 600 apps were found to be spamming users. (ZDNet)
  • Baidu launches a Douyin and Kuaishou rival called Kankan, which is mostly just a video search engine for the time being. The app looks a lot like Baidu’s main search app, but focuses on videos and live streaming. (SCMP)
  • Google Fi comes to more phones, including new 5G phones from Samsung and Google. (Galaxy Note20 5G, Galaxy Note20 Ultra 5G, Galaxy S20 5G, Galaxy S20+ 5G, Galaxy S20 Ultra 5G, Galaxy A71 5G, Pixel 5 and Pixel 4a 5G) (Google)
  • Instagram Threads turns into Instagram Direct. The formerly “friends-only” messaging app now lets you use it as a direct messenger for all your IG contacts. The company plans to bring some of IG’s other new messaging features soon, meaning it would be tied to the new IG infrastructure that currently allows cross-platform messaging between IG and Facebook Messenger. But IG says Threads won’t support cross-platform messaging. We’ll see! (TechCrunch)
  • Mobile RPG Genshin Impact becomes world’s No. 2 top-grossing game in first week. The game Chinese publisher miHoYo generated $60 million across the App Store and Google Play. (Sensor Tower)
  • Spotify launches collaborative music app Soundtrap Capture. The company acquired Sountrap in 2017. The new app is meant to take the place of Voice Memo to save tracks that can then be shared with others. The app has been in beta since this spring. (TechCrunch)
  • Triller is paying for TikTok talent. The U.S.-based rival is shelling out cash, cars, fine dining and creator mansions to lure creators to its app at a time when TikTok’s U.S. future remains uncertain. The app offers a similar experience, but without support for duets or an as extensive library. A related report claims Triller inflated its user numbers in the past. (The New York Times)

Funding and M&A

  • Picker raises €1.3 million seed round. The app lets you discover and buy products recommended by people you follow. Backers in the round include Berlin’s Btov and other angels.
  • Zynga acquires game maker Rollic. Zynga completed its acquisition of hyper-casual game maker Rollic, based in Istanbul. Its titles include Go Knots 3D and Tangle Master 3D. Zynga doesn’t fully own Rollic, but has purchased 80% of the company for $180 million with additional payments to acquire the remaining portion over the next three years.
  • GoPuff raises $380 million. The Philadelphia-headquartered startup offers an app that lets you buy over-the-counter medicine, baby food and alcohol — basically, convenience store items — and have them delivered to your door in 30 minutes or less. The new round was led by Accel and D1 Capital Partners.
  • Camera app Dispo raises $4 million seed. Seven Seven Six fund, the Reddit co-founder Alexis Ohanian’s new venture fund, made its first investment in LA-based social media platform, Dispo. The app, previously known as David’s Disposable, was created by popular YouTuber David Dobrik and friend Natalie Mariduena. The app’s gimmick is to make you wait until the next day to see your photos, which are shared without editing.
  • Healthcare app Your.MD raises €25 million. The London-based company’s Healthily app uses A.I. to help users check symptoms before visiting a doctor. Funding was led by global health and hygiene company Reckitt Benckiser (RB).

Up Spell

Image Credits: Up Spell

Noted Apple software engineer and designer Ken Kocienda, whose work included the original iPhone and the development of touchscreen autocorrect, launched his first iOS app, a word game called Up Spell. The game challenges users to spell all the words you can in two minutes and uses a lexicon of words Kocienda built to allow for the inclusion of proper names and words with apostrophes, like S’Mores.

Bold icons

Tapping into the iOS 14 home screen redesign trend, designer Doney den Ouden released his own set of new icons for iOS devices, a bright one called “Bold,” a dark version called “Bold Dark,” and all-white background icons “Bold Light.” Designers have regularly dabbled in redesigns of the iOS interface, but the ability to now create Shortcuts to launch apps using custom icons has inspired designers to turn these side projects into a side hustle.

Google Arts & Culture

Image Credits: Google

While not a new app, the art appreciation and educational app this week introduced a new “Art Filter” that uses 3D-modelled AR filters based on iconic paintings, objects and accessories from all over the world. You can use the filter to become Van Gogh or Frida Kahlo’s self-portraits, or the famous Girl with a Pearl Earring. You can also step into history with a traditional Samurai helmet or a remarkable Ancient Egyptian necklace, Google says. The app is a free download on Android or iOS.

Harbor

Prepper app Harbor, backed by $5 million in funding, launched its emergency-preparedness app that gamifies the tasks you need to get done in order to have fully prepared for an emergency. The app determines the most likely emergencies you’d face based on your location.

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The Internet is Littered in ‘Educated Guesses’ Without the ‘Education’

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Although no one likes a know-it-all, they dominate the Internet.

The Internet began as a vast repository of information. It quickly became a breeding ground for self-proclaimed experts seeking what most people desire: recognition and money.

Today, anyone with an Internet connection and some typing skills can position themselves, regardless of their education or experience, as a subject matter expert (SME). From relationship advice, career coaching, and health and nutrition tips to citizen journalists practicing pseudo-journalism, the Internet is awash with individuals—Internet talking heads—sharing their “insights,” which are, in large part, essentially educated guesses without the education or experience.

The Internet has become a 24/7/365 sitcom where armchair experts think they’re the star.

Not long ago, years, sometimes decades, of dedicated work and acquiring education in one’s field was once required to be recognized as an expert. The knowledge and opinions of doctors, scientists, historians, et al. were respected due to their education and experience. Today, a social media account and a knack for hyperbole are all it takes to present oneself as an “expert” to achieve Internet fame that can be monetized.

On the Internet, nearly every piece of content is self-serving in some way.

The line between actual expertise and self-professed knowledge has become blurry as an out-of-focus selfie. Inadvertently, social media platforms have created an informal degree program where likes and shares are equivalent to degrees. After reading selective articles, they’ve found via and watching some TikTok videos, a person can post a video claiming they’re an herbal medicine expert. Their new “knowledge,” which their followers will absorb, claims that Panda dung tea—one of the most expensive teas in the world and isn’t what its name implies—cures everything from hypertension to existential crisis. Meanwhile, registered dietitians are shaking their heads, wondering how to compete against all the misinformation their clients are exposed to.

More disturbing are individuals obsessed with evangelizing their beliefs or conspiracy theories. These people write in-depth blog posts, such as Elvis Is Alive and the Moon Landings Were Staged, with links to obscure YouTube videos, websites, social media accounts, and blogs. Regardless of your beliefs, someone or a group on the Internet shares them, thus confirming your beliefs.

Misinformation is the Internet’s currency used to get likes, shares, and engagement; thus, it often spreads like a cosmic joke. Consider the prevalence of clickbait headlines:

  • You Won’t Believe What Taylor Swift Says About Climate Change!
  • This Bedtime Drink Melts Belly Fat While You Sleep!
  • In One Week, I Turned $10 Into $1 Million!

Titles that make outrageous claims are how the content creator gets reads and views, which generates revenue via affiliate marketing, product placement, and pay-per-click (PPC) ads. Clickbait headlines are how you end up watching a TikTok video by a purported nutrition expert adamantly asserting you can lose belly fat while you sleep by drinking, for 14 consecutive days, a concoction of raw eggs, cinnamon, and apple cider vinegar 15 minutes before going to bed.

Our constant search for answers that’ll explain our convoluted world and our desire for shortcuts to success is how Internet talking heads achieve influencer status. Because we tend to seek low-hanging fruits, we listen to those with little experience or knowledge of the topics they discuss yet are astute enough to know what most people want to hear.

There’s a trend, more disturbing than spreading misinformation, that needs to be called out: individuals who’ve never achieved significant wealth or traded stocks giving how-to-make-easy-money advice, the appeal of which is undeniable. Several people I know have lost substantial money by following the “advice” of Internet talking heads.

Anyone on social media claiming to have a foolproof money-making strategy is lying. They wouldn’t be peddling their money-making strategy if they could make easy money.

Successful people tend to be secretive.

Social media companies design their respective algorithms to serve their advertisers—their source of revenue—interest; hence, content from Internet talking heads appears most prominent in your feeds. When a video of a self-professed expert goes viral, likely because it pressed an emotional button, the more people see it, the more engagement it receives, such as likes, shares and comments, creating a cycle akin to a tornado.

Imagine scrolling through your TikTok feed and stumbling upon a “scientist” who claims they can predict the weather using only aluminum foil, copper wire, sea salt and baking soda. You chuckle, but you notice his video got over 7,000 likes, has been shared over 600 times and received over 400 comments. You think to yourself, “Maybe this guy is onto something.” What started as a quest to achieve Internet fame evolved into an Internet-wide belief that weather forecasting can be as easy as DIY crafts.

Since anyone can call themselves “an expert,” you must cultivate critical thinking skills to distinguish genuine expertise from self-professed experts’ self-promoting nonsense. While the absurdity of the Internet can be entertaining, misinformation has serious consequences. The next time you read a headline that sounds too good to be true, it’s probably an Internet talking head making an educated guess; without the education seeking Internet fame, they can monetize.

______________________________________________________________

 

Nick Kossovan, a self-described connoisseur of human psychology, writes about what’s

on his mind from Toronto. You can follow Nick on Twitter and Instagram @NKossovan.

 

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Tight deadlines on software projects can put safety at risk: survey

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TORONTO – A new survey says a majority of software engineers and developers feel tight project deadlines can put safety at risk.

Seventy-five per cent of the 1,000 global workers who responded to the survey released Tuesday say pressure to deliver projects on time and on budget could be compromising critical aspects like safety.

The concern is even higher among engineers and developers in North America, with 77 per cent of those surveyed on the continent reporting the urgency of projects could be straining safety.

The study was conducted between July and September by research agency Coleman Parkes and commissioned by BlackBerry Ltd.’s QNX division, which builds connected-car technology.

The results reflect a timeless tug of war engineers and developers grapple with as they balance the need to meet project deadlines with regulations and safety checks that can slow down the process.

Finding that balance is an issue that developers of even the simplest appliances face because of advancements in technology, said John Wall, a senior vice-president at BlackBerry and head of QNX.

“The software is getting more complicated and there is more software whether it’s in a vehicle, robotics, a toaster, you name it… so being able to patch vulnerabilities, to prevent bad actors from doing malicious acts is becoming more and more important,” he said.

The medical, industrial and automotive industries have standardized safety measures and anything they produce undergoes rigorous testing, but that work doesn’t happen overnight. It has to be carried out from the start and then at every step of the development process.

“What makes safety and security difficult is it’s an ongoing thing,” Wall said. “It’s not something where you’ve done it, and you are finished.”

The Waterloo, Ont.-based business found 90 per cent of its survey respondents reported that organizations are prioritizing safety.

However, when asked about why safety may not be a priority for their organization, 46 per cent of those surveyed answered cost pressures and 35 per cent said a lack of resources.

That doesn’t surprise Wall. Delays have become rampant in the development of tech, and in some cases, stand to push back the launch of vehicle lines by two years, he said.

“We have to make sure that people don’t compromise on safety and security to be able to get products out quicker,” he said.

“What we don’t want to see is people cutting corners and creating unsafe situations.”

The survey also took a peek at security breaches, which have hit major companies like London Drugs, Indigo Books & Music, Giant Tiger and Ticketmaster in recent years.

About 40 per cent of the survey’s respondents said they have encountered a security breach in their employer’s operating system. Those breaches resulted in major impacts for 27 per cent of respondents, moderate impacts for 42 per cent and minor impacts for 27 per cent.

“There are vulnerabilities all the time and this is what makes the job very difficult because when you ship the software, presumably the software has no security vulnerabilities, but things get discovered after the fact,” Wall said.

Security issues, he added, have really come to the forefront of the problems developers face, so “really without security, you have no safety.”

This report by The Canadian Press was first published Oct. 8, 2024.

Companies in this story: (TSX:BB)

The Canadian Press. All rights reserved.

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Beware of scams during Amazon’s Prime Big Deal Days sales event: cybersecurity firm

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As online shoppers hunt for bargains offered by Amazon during its annual fall sale this week, cybersecurity researchers are warning Canadians to beware of an influx of scammers posing as the tech giant.

In the 30 days leading up to Amazon’s Prime Big Deal Days, taking place Tuesday and Wednesday, there were more than 1,000 newly registered Amazon-related web domains, according to Check Point Software Technologies, a company that offers cybersecurity solutions.

The company said it deemed 88 per cent of those domains malicious or suspicious, suggesting they could have been set up by scammers to prey on vulnerable consumers. One in every 54 newly created Amazon-related domain included the phrase “Amazon Prime.”

“They’re almost indiscernible from the real Amazon domain,” said Robert Falzon, head of engineering at Check Point in Canada.

“With all these domains registered that look so similar, it’s tricking a lot of people. And that’s the whole intent here.”

Falzon said Check Point Research sees an uptick in attempted scams around big online shopping days throughout the year, including Prime Days.

Scams often come in the form of phishing emails, which are deceptive messages that appear to be from a reputable source in attempt to steal sensitive information.

In this case, he said scammers posing as Amazon commonly offer “outrageous” deals that appear to be associated with Prime Days, in order to trick recipients into clicking on a malicious link.

The cybersecurity firm said it has identified and blocked 100 unique Amazon Prime-themed scam emails targeting organizations and consumers over the past two weeks.

Scammers also target Prime members with unsolicited calls, claiming urgent account issues and requesting payment information.

“It’s like Christmas for them,” said Falzon.

“People expect there to be significant savings on Prime Day, so they’re not shocked that they see something of significant value. Usually, the old adage applies: If it seems too good to be true, it probably is.”

Amazon’s website lists a number of red flags that it recommends customers watch for to identify a potential impersonation scam.

Those include false urgency, requests for personal information, or indications that the sender prefers to complete the purchase outside of the Amazon website or mobile app.

Scammers may also request that customers exclusively pay with gift cards, a claim code or PIN. Any notifications about an order or delivery for an unexpected item should also raise alarm bells, the company says.

“During busy shopping moments, we tend to see a rise in impersonation scams reported by customers,” said Amazon spokeswoman Octavia Roufogalis in a statement.

“We will continue to invest in protecting consumers and educating the public on scam avoidance. We encourage consumers to report suspected scams to us so that we can protect their accounts and refer bad actors to law enforcement to help keep consumers safe.”

Falzon added that these scams are more successful than people might think.

As of June 30, the Canadian Anti-Fraud Centre said there had been $284 million lost to fraud so far this year, affecting 15,941 victims.

But Falzon said many incidents go unreported, as some Canadians who are targeted do not know how or where to flag a scam, or may choose not to out of embarrassment.

Check Point recommends Amazon customers take precautions while shopping on Prime Days, including by checking URLs carefully, creating strong passwords on their accounts, and avoiding personal information being shared such as their birthday or social security number.

The cybersecurity company said consumers should also look for “https” at the beginning of a website URL, which indicates a secure connection, and use credit cards rather than debit cards for online shopping, which offer better protection and less liability if stolen.

This report by The Canadian Press was first published Oct. 8, 2024.

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