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Tofino-based Green Coast Ventures granted B.C.'s first ride-hailing licence – Vancouver Sun

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The new service will focus on Whister, Tofino resort communities


Dylan Green, seen in 2005 shortly after launching a since-sold bus line, is the name behind B.C.’s first ride-hailing licence.


Jeremy Koreski / PNG

It could be a Green Christmas for those awaiting ride-hailing in Whistler and Tofino during the holidays.

The Passenger Transportation Board on Monday announced it has approved an application from Green Coast Ventures to provide ride-hailing in the Lower Mainland, Whistler and Vancouver Island outside of the Capital Regional District.

The company says it will focus on the resort areas of Whistler-Squamish-Pemberton-Lillooet and Tofino-Ucluelet. Expansion plans include Courtenay-Mt. Washington and Parksville-Qualicum.

Uber and Lyft still await a decision from the transportation board.

Green Coast told the board that the Wickaninnish Inn in Tofino gets about 25 ride-hailing requests a day, the Wolf in the Fog restaurant in Tofino gets about 30, while the Nicklaus North Golf Course at Whistler calls for more than 20 taxis a day but that even when phoning an hour ahead, taxi companies can’t meet the demand.

“First-year fleet size goals are 15 vehicles for (Tofino-Ucluelet) and 30 vehicles in (Whistler),” the board said in its decision to award Green Coast its licence.

“Green Coast relies on (founder Dylan) Green’s previous experience operating a transportation company and knowledge of resort communities to establish that it is fit, proper and capable.”

Green started Tofino Bus Services 16 years ago with one vehicle, growing to 30 by the time he sold his company to Wilson’s Group in 2018. He could not be reached to comment on when his service will be running.

The decision points to the “significant peaks and valleys” resort communities experience in transportation demands depending on tourist seasons and holidays, and noted Green Coast’s unique app, Whistle, which focuses on resort towns.

“Passengers may also choose to share their ride, aiming to reduce fares for locals who often have to commute from outside of town to work,” the company said in its application.

The board turned down an application from another company, LTG Technologies, to operate in the Capital Regional District and the rest of Vancouver Island, and in the Interior (Okanagan, Kootenays, Boundary and Cariboo).

“A business plan requires documentation on the market for the proposed product or service,” the board decision on LTG says. “The only market information contained in LTG’s business plan consists of a few references to the global market for ride sharing. There is no information on the market for ride-hailing in the areas in which LTG proposes to operate. … The directors of LTG do not have experience in operating a passenger transportation business.”

The decisions were made after a careful review of the extensive materials received during the application process which included the supporting information provided by the applicants and submissions from interested members of the public, which included information from experts, the board said.

The next step for Green Coast is to secure appropriate insurance and to work with municipalities to ensure compliance with local bylaws, the transport board said.

Claire Trevena, the transportation minister, said she welcomes the announcement.

“People want to see ride-hailing vehicles on the road as soon as possible,” she said. “We are hoping to hear of more decisions in the very near future.”

The transport board is an independent licensing tribunal and continues to review the remaining 22 ride-hailing applications that have been submitted to it so far, a spokesman said.

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Transat AT reports $39.9M Q3 loss compared with $57.3M profit a year earlier

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MONTREAL – Travel company Transat AT Inc. reported a loss in its latest quarter compared with a profit a year earlier as its revenue edged lower.

The parent company of Air Transat says it lost $39.9 million or $1.03 per diluted share in its quarter ended July 31.

The result compared with a profit of $57.3 million or $1.49 per diluted share a year earlier.

Revenue in what was the company’s third quarter totalled $736.2 million, down from $746.3 million in the same quarter last year.

On an adjusted basis, Transat says it lost $1.10 per share in its latest quarter compared with an adjusted profit of $1.10 per share a year earlier.

Transat chief executive Annick Guérard says demand for leisure travel remains healthy, as evidenced by higher traffic, but consumers are increasingly price conscious given the current economic uncertainty.

This report by The Canadian Press was first published Sept. 12, 2024.

Companies in this story: (TSX:TRZ)

The Canadian Press. All rights reserved.

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Dollarama keeping an eye on competitors as Loblaw launches new ultra-discount chain

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Dollarama Inc.’s food aisles may have expanded far beyond sweet treats or piles of gum by the checkout counter in recent years, but its chief executive maintains his company is “not in the grocery business,” even if it’s keeping an eye on the sector.

“It’s just one small part of our store,” Neil Rossy told analysts on a Wednesday call, where he was questioned about the company’s food merchandise and rivals playing in the same space.

“We will keep an eye on all retailers — like all retailers keep an eye on us — to make sure that we’re competitive and we understand what’s out there.”

Over the last decade and as consumers have more recently sought deals, Dollarama’s food merchandise has expanded to include bread and pantry staples like cereal, rice and pasta sold at prices on par or below supermarkets.

However, the competition in the discount segment of the market Dollarama operates in intensified recently when the country’s biggest grocery chain began piloting a new ultra-discount store.

The No Name stores being tested by Loblaw Cos. Ltd. in Windsor, St. Catharines and Brockville, Ont., are billed as 20 per cent cheaper than discount retail competitors including No Frills. The grocery giant is able to offer such cost savings by relying on a smaller store footprint, fewer chilled products and a hearty range of No Name merchandise.

Though Rossy brushed off notions that his company is a supermarket challenger, grocers aren’t off his radar.

“All retailers in Canada are realistic about the fact that everyone is everyone’s competition on any given item or category,” he said.

Rossy declined to reveal how much of the chain’s sales would overlap with Loblaw or the food category, arguing the vast variety of items Dollarama sells is its strength rather than its grocery products alone.

“What makes Dollarama Dollarama is a very wide assortment of different departments that somewhat represent the old five-and-dime local convenience store,” he said.

The breadth of Dollarama’s offerings helped carry the company to a second-quarter profit of $285.9 million, up from $245.8 million in the same quarter last year as its sales rose 7.4 per cent.

The retailer said Wednesday the profit amounted to $1.02 per diluted share for the 13-week period ended July 28, up from 86 cents per diluted share a year earlier.

The period the quarter covers includes the start of summer, when Rossy said the weather was “terrible.”

“The weather got slightly better towards the end of the summer and our sales certainly increased, but not enough to make up for the season’s horrible start,” he said.

Sales totalled $1.56 billion for the quarter, up from $1.46 billion in the same quarter last year.

Comparable store sales, a key metric for retailers, increased 4.7 per cent, while the average transaction was down2.2 per cent and traffic was up seven per cent, RBC analyst Irene Nattel pointed out.

She told investors in a note that the numbers reflect “solid demand as cautious consumers focus on core consumables and everyday essentials.”

Analysts have attributed such behaviour to interest rates that have been slow to drop and high prices of key consumer goods, which are weighing on household budgets.

To cope, many Canadians have spent more time seeking deals, trading down to more affordable brands and forgoing small luxuries they would treat themselves to in better economic times.

“When people feel squeezed, they tend to shy away from discretionary, focus on the basics,” Rossy said. “When people are feeling good about their wallet, they tend to be more lax about the basics and more willing to spend on discretionary.”

The current economic situation has drawn in not just the average Canadian looking to save a buck or two, but also wealthier consumers.

“When the entire economy is feeling slightly squeezed, we get more consumers who might not have to or want to shop at a Dollarama generally or who enjoy shopping at a Dollarama but have the luxury of not having to worry about the price in some other store that they happen to be standing in that has those goods,” Rossy said.

“Well, when times are tougher, they’ll consider the extra five minutes to go to the store next door.”

This report by The Canadian Press was first published Sept. 11, 2024.

Companies in this story: (TSX:DOL)

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U.S. regulator fines TD Bank US$28M for faulty consumer reports

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TORONTO – The U.S. Consumer Financial Protection Bureau has ordered TD Bank Group to pay US$28 million for repeatedly sharing inaccurate, negative information about its customers to consumer reporting companies.

The agency says TD has to pay US$7.76 million in total to tens of thousands of victims of its illegal actions, along with a US$20 million civil penalty.

It says TD shared information that contained systemic errors about credit card and bank deposit accounts to consumer reporting companies, which can include credit reports as well as screening reports for tenants and employees and other background checks.

CFPB director Rohit Chopra says in a statement that TD threatened the consumer reports of customers with fraudulent information then “barely lifted a finger to fix it,” and that regulators will need to “focus major attention” on TD Bank to change its course.

TD says in a statement it self-identified these issues and proactively worked to improve its practices, and that it is committed to delivering on its responsibilities to its customers.

The bank also faces scrutiny in the U.S. over its anti-money laundering program where it expects to pay more than US$3 billion in monetary penalties to resolve.

This report by The Canadian Press was first published Sept. 11, 2024.

Companies in this story: (TSX:TD)

The Canadian Press. All rights reserved.

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