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Tracking Amazon returns; a single-use plastic ban: CBC's Marketplace Cheat Sheet – CBC.ca

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Miss something this week? Don’t panic. CBC’s Marketplace rounds up the consumer and health news you need.

Want this in your inbox? Get the Marketplace newsletter every Friday.

We’re back with an all-new season

Most of us now are online shoppers and with the pandemic, buying remotely has actually doubled in Canada. Nearly half of us do something called “bracketing” — where you buy multiple items with the intent to return at least some of them. So what happens to all those returns? You might figure they simply get resold to someone else. Think again.

We went on an online shopping spree on Amazon, the e-commerce goliath. And then we returned all the items, except with location trackers secretly placed inside. It’s a fascinating journey — and not one that always ends back at Amazon’s fulfillment centres.

You can catch the full investigation — learning what liquidators really do with Amazon returns sold at auction, and seeing where the tracked returns were sent — on CBC Gem.

It makes you think twice about bracketing, and about the claims from Amazon’s CEO, Jeff Bezos, that his company is going green and reducing its carbon footprint.

— David Common and the Marketplace team

To find out where online returns are ending up, Marketplace producers hid trackers inside a dozen Amazon items and then returned them to the online giant. (Anu Singh/CBC)

Say goodbye to plastic grocery bags, cutlery and straws

Get ready for some big changes at grocery stores and restaurants across the country starting next year. The Liberal government announced this week that a ban on some single-use plastics will go into effect by the end of 2021.

“Your local stores will be providing you with alternatives to these plastic products, like reusable or paper bags in place of plastic,” said Environment Minister Jonathan Wilkinson. Read more

In 2019, Marketplace went to Malaysia and found that Canadian plastic recycling was being dumped and burned overseas.

The end is coming for plastic grocery bags, straws, cutlery, stir sticks, six-pack rings and takeout food containers made from hard-to-recycle plastics. (CBC Graphics)

Confused about Thanksgiving this year? You’re not alone

The second wave of COVID-19 is hitting Ontario and Quebec with full force. But many people are still confused about what to do for turkey dinner this year. In some parts of the country, gatherings might be possible, but in harder-hit areas, you’ll want to be more careful. “If you are in Ontario and Quebec, I think the most sensible thing to do is to keep to your immediate social circles,” says Dr. Theresa Tam. Read more

Canadians are trying to decipher confusing advice from public health officials about what kind of gathering, if any, is appropriate and safe for Thanksgiving. (wavebreakmedia/Shutterstock)

It’s been one year since Devan Selvey was killed at his high school. What’s changed? 

The 14-year-old’s stabbing sparked conversations about bullying all across Canada. But are things different now? It remains to be seen.

The Hamilton-Wentworth District School Board (HWDSB) responded by setting up a panel to review four areas of bullying — prevention, intervention, reporting and responding. But the final report, which was initially supposed to be delivered by May 31, was delayed by COVID-19. Read more

In 2019, Marketplace investigated school violence and conducted a survey that found that four in 10 boys are physically assaulted at school.

Photos of Devan Selvey sit among stuffed animals, flowers and messages of support at a memorial outside the 14-year-old’s Hamilton home following his death on Oct. 7, 2019. (Dan Taekema/CBC)

She found a broken needle in her spine. How did it get there?

It was a medical error that took more than a decade to discover — after medical staff at the time failed to report it. Now, Giovanna Ippolito wants answers, but experts say with a system that’s stacked against Canadians harmed by medical errors, it’s likely no one will have to take responsibility. According to the Canadian Institute for Health Information, more than 132,000 patients experienced some kind of medical harm in 2018-19. Read more

An X-ray shows the five-centimetre-long partial needle stuck in Giovanna Ippolito’s spine — a mistake discovered years after she gave birth that medical staff at the time failed to report. (Submitted by Giovanna Ippolito)

What else is going on?

Netflix hikes some subscriber plans in Canada again 
The standard monthly plan is going up by $1 to $14.99, and the premium by $2 to $18.99.

For many workers, reduced hours or pay cuts beat pandemic layoffs
WestJet pilots agreed to take a 50 per cent hit to their compensation to help preserve jobs.

Health Canada recalls eye drops that claimed to contain human placenta from Edmonton business
The eye drops were being sold at the Calgary Trail Vision Centre.

Few provinces still resisting COVID Alert app as new features under consideration
Quebec becomes sixth province to launch exposure notification app, with N.S. and P.E.I. not far behind.

These CB2 tables have been recalled
The table legs could collapse during moving or use, posing an injury hazard.

Marketplace needs your help

CBC Marketplace is looking for people who have experienced racism in real estate. Have you received a low appraisal? Removed cultural objects to stage your home? We want to hear from you. Email us at marketplace@cbc.ca

Catch up on past episodes of Marketplace any time on CBC Gem.

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Roots sees room for expansion in activewear, reports $5.2M Q2 loss and sales drop

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TORONTO – Roots Corp. may have built its brand on all things comfy and cosy, but its CEO says activewear is now “really becoming a core part” of the brand.

The category, which at Roots spans leggings, tracksuits, sports bras and bike shorts, has seen such sustained double-digit growth that Meghan Roach plans to make it a key part of the business’ future.

“It’s an area … you will see us continue to expand upon,” she told analysts on a Friday call.

The Toronto-based retailer’s push into activewear has taken shape over many years and included several turns as the official designer and supplier of Team Canada’s Olympic uniform.

But consumers have had plenty of choice when it comes to workout gear and other apparel suited to their sporting needs. On top of the slew of athletic brands like Nike and Adidas, shoppers have also gravitated toward Lululemon Athletica Inc., Alo and Vuori, ramping up competition in the activewear category.

Roach feels Roots’ toehold in the category stems from the fit, feel and following its merchandise has cultivated.

“Our product really resonates with (shoppers) because you can wear it through multiple different use cases and occasions,” she said.

“We’ve been seeing customers come back again and again for some of these core products in our activewear collection.”

Her remarks came the same day as Roots revealed it lost $5.2 million in its latest quarter compared with a loss of $5.3 million in the same quarter last year.

The company said the second-quarter loss amounted to 13 cents per diluted share for the quarter ended Aug. 3, the same as a year earlier.

In presenting the results, Roach reminded analysts that the first half of the year is usually “seasonally small,” representing just 30 per cent of the company’s annual sales.

Sales for the second quarter totalled $47.7 million, down from $49.4 million in the same quarter last year.

The move lower came as direct-to-consumer sales amounted to $36.4 million, down from $37.1 million a year earlier, as comparable sales edged down 0.2 per cent.

The numbers reflect the fact that Roots continued to grapple with inventory challenges in the company’s Cooper fleece line that first cropped up in its previous quarter.

Roots recently began to use artificial intelligence to assist with daily inventory replenishments and said more tools helping with allocation will go live in the next quarter.

Beyond that time period, the company intends to keep exploring AI and renovate more of its stores.

It will also re-evaluate its design ranks.

Roots announced Friday that chief product officer Karuna Scheinfeld has stepped down.

Rather than fill the role, the company plans to hire senior level design talent with international experience in the outdoor and activewear sectors who will take on tasks previously done by the chief product officer.

This report by The Canadian Press was first published Sept. 13, 2024.

Companies in this story: (TSX:ROOT)

The Canadian Press. All rights reserved.

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Talks on today over HandyDART strike affecting vulnerable people in Metro Vancouver

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VANCOUVER – Mediated talks between the union representing HandyDART workers in Metro Vancouver and its employer, Transdev, are set to resume today as a strike that has stopped most services drags into a second week.

No timeline has been set for the length of the negotiations, but Joe McCann, president of the Amalgamated Transit Union Local 1724, says they are willing to stay there as long as it takes, even if talks drag on all night.

About 600 employees of the door-to-door transit service for people unable to navigate the conventional transit system have been on strike since last Tuesday, pausing service for all but essential medical trips.

Hundreds of drivers rallied outside TransLink’s head office earlier this week, calling for the transportation provider to intervene in the dispute with Transdev, which was contracted to oversee HandyDART service.

Transdev said earlier this week that it will provide a reply to the union’s latest proposal on Thursday.

A statement from the company said it “strongly believes” that their employees deserve fair wages, and that a fair contract “must balance the needs of their employees, clients and taxpayers.”

This report by The Canadian Press was first published Sept. 12, 2024.

The Canadian Press. All rights reserved.

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Transat AT reports $39.9M Q3 loss compared with $57.3M profit a year earlier

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MONTREAL – Travel company Transat AT Inc. reported a loss in its latest quarter compared with a profit a year earlier as its revenue edged lower.

The parent company of Air Transat says it lost $39.9 million or $1.03 per diluted share in its quarter ended July 31.

The result compared with a profit of $57.3 million or $1.49 per diluted share a year earlier.

Revenue in what was the company’s third quarter totalled $736.2 million, down from $746.3 million in the same quarter last year.

On an adjusted basis, Transat says it lost $1.10 per share in its latest quarter compared with an adjusted profit of $1.10 per share a year earlier.

Transat chief executive Annick Guérard says demand for leisure travel remains healthy, as evidenced by higher traffic, but consumers are increasingly price conscious given the current economic uncertainty.

This report by The Canadian Press was first published Sept. 12, 2024.

Companies in this story: (TSX:TRZ)

The Canadian Press. All rights reserved.

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