If an agreement can’t be reached, non-binding recommendations will be made and both sides will have five days to either accept or reject the proposal.
The B.C. government has appointed a special mediator in a bid to resolve the dispute between transit supervisors and Coast Mountain Bus Company that prompted a two-day shutdown of bus services earlier this week.
While both the company and CUPE 4500 have agreed to work with Vince Ready, the union said it will launch a new 72-hour strike if a tentative deal isn’t reached by next week.
“I think the decision to appoint a mediator is an indication that the province is interested in the process and in a quick resolution,” he said Wednesday.
B.C. Labour Minister Harry Bains said Ready will work with the bus company and union for six days. If an agreement can’t be reached, he’ll issue non-binding recommendations and both sides will have five days to either accept or reject the proposal.
“With his appointment, the parties have all the tools they need to reach an agreement,” said Bains.
The union said it won’t escalate job action until Ready’s recommendations are received on Feb. 2, but if they don’t have a tentative agreement by midnight, they’ll withdraw service for 72 hours, possibly impacting SkyTrain service if the B.C. Labour Relations Board permits.
Prest said that while the B.C. government’s responsibility for regional transportation is limited to the provincial act that establishes TransLink and funding for major capital projects, politicians are likely keeping a close eye on the situation.
“It’s not surprising this has been a difficult process,” Prest said.
TransLink’s complex governance structure makes it difficult to understand who is responsible for labour negotiations.
Coast Mountain Bus Company is the contract operator of buses in Metro Vancouver, but is a wholly-owned subsidiary of TransLink.
The regional transportation authority’s governance structure includes a board of directors, with up to two directors appointed by the province, as well as the mayors’ council on regional transportation, which is made up of 21 Metro Vancouver mayors, the chief of the Tsawwassen First Nation and the elected representative of Electoral Area A.
The mayors’ council approves 10-year transportation investment plans and long-term strategies.
Metro Vancouver provides input to TransLink on its long-term transportation strategies and 10-year transportation investment plans and advises the mayors’ council on proposed borrowing limit increases in 10-year transportation investment plans.
Chair of the mayors’ council, Port Coquitlam Mayor Brad West, said he could not speak on matters related to the strike. “The mayors’ council has no jurisdiction or oversight of TransLink’s operations or management,” he said by email in response to an earlier request for comment.
Bus drivers belong to a different union, but members respected the picket lines.
Coast Mountain said in a statement that Ready’s appointment is good news for bus riders.
“We hope the union will not resume any job action while the special mediator is doing his work.”
Ready has already been involved in this dispute and worked with both sides last weekend before talks broke down, setting off the strike action.
The bus company said the union was demanding a 25-per-cent pay rise, while the union said Coast Mountain tried to bully it in the negotiations.
The Labour Relations Board is hearing a complaint from the union on Monday and Tuesday, alleging Coast Mountain unfairly tried to reduce the impact of its job action.
The Greater Vancouver Board of Trade said in a statement that it welcomes Ready’s appointment.
“Mr. Ready’s credentials are well demonstrated, and the appointment conveys the seriousness of the dispute’s economic impact,” said board president Bridgitte Anderson.
With files by The Canadian Press
Telus Corp. says it is avoiding offering “unprofitable” discounts as fierce competition in the Canadian telecommunications sector shows no sign of slowing down.
The company said Friday it had fewer net new customers during its third quarter compared with the same time last year, as it copes with increasingly “aggressive marketing and promotional pricing” that is prompting more customers to switch providers.
Telus said it added 347,000 net new customers, down around 14.5 per cent compared with last year. The figure includes 130,000 mobile phone subscribers and 34,000 internet customers, down 30,000 and 3,000, respectively, year-over-year.
The company reported its mobile phone churn rate — a metric measuring subscribers who cancelled their services — was 1.09 per cent in the third quarter, up from 1.03 per cent in the third quarter of 2023. That included a postpaid mobile phone churn rate of 0.90 per cent in its latest quarter.
Telus said its focus is on customer retention through its “industry-leading service and network quality, along with successful promotions and bundled offerings.”
“The customers we have are the most important customers we can get,” said chief financial officer Doug French in an interview.
“We’ve, again, just continued to focus on what matters most to our customers, from a product and customer service perspective, while not loading unprofitable customers.”
Meanwhile, Telus reported its net income attributable to common shares more than doubled during its third quarter.
The telecommunications company said it earned $280 million, up 105.9 per cent from the same three-month period in 2023. Earnings per diluted share for the quarter ended Sept. 30 was 19 cents compared with nine cents a year earlier.
It reported adjusted net income was $413 million, up 10.7 per cent year-over-year from $373 million in the same quarter last year. Operating revenue and other income for the quarter was $5.1 billion, up 1.8 per cent from the previous year.
Mobile phone average revenue per user was $58.85 in the third quarter, a decrease of $2.09 or 3.4 per cent from a year ago. Telus said the drop was attributable to customers signing up for base rate plans with lower prices, along with a decline in overage and roaming revenues.
It said customers are increasingly adopting unlimited data and Canada-U.S. plans which provide higher and more stable ARPU on a monthly basis.
“In a tough operating environment and relative to peers, we view Q3 results that were in line to slightly better than forecast as the best of the bunch,” said RBC analyst Drew McReynolds in a note.
Scotiabank analyst Maher Yaghi added that “the telecom industry in Canada remains very challenging for all players, however, Telus has been able to face these pressures” and still deliver growth.
The Big 3 telecom providers — which also include Rogers Communications Inc. and BCE Inc. — have frequently stressed that the market has grown more competitive in recent years, especially after the closing of Quebecor Inc.’s purchase of Freedom Mobile in April 2023.
Hailed as a fourth national carrier, Quebecor has invested in enhancements to Freedom’s network while offering more affordable plans as part of a set of commitments it was mandated by Ottawa to agree to.
The cost of telephone services in September was down eight per cent compared with a year earlier, according to Statistics Canada’s most recent inflation report last month.
“I think competition has been and continues to be, I’d say, quite intense in Canada, and we’ve obviously had to just manage our business the way we see fit,” said French.
Asked how long that environment could last, he said that’s out of Telus’ hands.
“What I can control, though, is how we go to market and how we lead with our products,” he said.
“I think the conditions within the market will have to adjust accordingly over time. We’ve continued to focus on digitization, continued to bring our cost structure down to compete, irrespective of the price and the current market conditions.”
Still, Canada’s telecom regulator continues to warn providers about customers facing more charges on their cellphone and internet bills.
On Tuesday, CRTC vice-president of consumer, analytics and strategy Scott Hutton called on providers to ensure they clearly inform their customers of charges such as early cancellation fees.
That followed statements from the regulator in recent weeks cautioning against rising international roaming fees and “surprise” price increases being found on their bills.
Hutton said the CRTC plans to launch public consultations in the coming weeks that will focus “on ensuring that information is clear and consistent, making it easier to compare offers and switch services or providers.”
“The CRTC is concerned with recent trends, which suggest that Canadians may not be benefiting from the full protections of our codes,” he said.
“We will continue to monitor developments and will take further action if our codes are not being followed.”
French said any initiative to boost transparency is a step in the right direction.
“I can’t say we are perfect across the board, but what I can say is we are absolutely taking it under consideration and trying to be the best at communicating with our customers,” he said.
“I think everyone looking in the mirror would say there’s room for improvement.”
This report by The Canadian Press was first published Nov. 8, 2024.
Companies in this story: (TSX:T)
CALGARY – TC Energy Corp. has lowered the estimated cost of its Southeast Gateway pipeline project in Mexico.
It says it now expects the project to cost between US$3.9 billion and US$4.1 billion compared with its original estimate of US$4.5 billion.
The change came as the company reported a third-quarter profit attributable to common shareholders of C$1.46 billion or $1.40 per share compared with a loss of C$197 million or 19 cents per share in the same quarter last year.
Revenue for the quarter ended Sept. 30 totalled C$4.08 billion, up from C$3.94 billion in the third quarter of 2023.
TC Energy says its comparable earnings for its latest quarter amounted to C$1.03 per share compared with C$1.00 per share a year earlier.
The average analyst estimate had been for a profit of 95 cents per share, according to LSEG Data & Analytics.
This report by The Canadian Press was first published Nov. 7, 2024.
Companies in this story: (TSX:TRP)
The Canadian Press. All rights reserved.
BCE Inc. reported a loss in its latest quarter as it recorded $2.11 billion in asset impairment charges, mainly related to Bell Media’s TV and radio properties.
The company says its net loss attributable to common shareholders amounted to $1.24 billion or $1.36 per share for the quarter ended Sept. 30 compared with a profit of $640 million or 70 cents per share a year earlier.
On an adjusted basis, BCE says it earned 75 cents per share in its latest quarter compared with an adjusted profit of 81 cents per share in the same quarter last year.
“Bell’s results for the third quarter demonstrate that we are disciplined in our pursuit of profitable growth in an intensely competitive environment,” BCE chief executive Mirko Bibic said in a statement.
“Our focus this quarter, and throughout 2024, has been to attract higher-margin subscribers and reduce costs to help offset short-term revenue impacts from sustained competitive pricing pressures, slow economic growth and a media advertising market that is in transition.”
Operating revenue for the quarter totalled $5.97 billion, down from $6.08 billion in its third quarter of 2023.
BCE also said it now expects its revenue for 2024 to fall about 1.5 per cent compared with earlier guidance for an increase of zero to four per cent.
The company says the change comes as it faces lower-than-anticipated wireless product revenue and sustained pressure on wireless prices.
BCE added 33,111 net postpaid mobile phone subscribers, down 76.8 per cent from the same period last year, which was the company’s second-best performance on the metric since 2010.
It says the drop was driven by higher customer churn — a measure of subscribers who cancelled their service — amid greater competitive activity and promotional offer intensity. BCE’s monthly churn rate for the category was 1.28 per cent, up from 1.1 per cent during its previous third quarter.
The company also saw 11.6 per cent fewer gross subscriber activations “due to more targeted promotional offers and mobile device discounting compared to last year.”
Bell’s wireless mobile phone average revenue per user was $58.26, down 3.4 per cent from $60.28 in the third quarter of the prior year.
This report by The Canadian Press was first published Nov. 7, 2024.
Companies in this story: (TSX:BCE)
The Canadian Press. All rights reserved.
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