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Victim of CRA breach says someone applied for CERB with her account – CTV News



When Leah Baverstock received an email on August 7 telling her that her application for the Canadian Emergency Response Benefit (CERB) had been approved, she was more than a little confused.

After all, she hadn’t applied to the program.

Baverstock is one of thousands of Canadians who had their accounts with the Canada Revenue Agency compromised this month after a “credential stuffing” scheme, in which hackers used previously obtained personal information, such as logins and passwords, to access users’ online accounts.

“It’s definitely scary times,” Baverstock told CTV News Channel. “I hadn’t applied for the CERB, so that was a bit of a shocker, so I ended up calling the CRA.

“The lady I spoke with said it was a one-off. She said, ‘I’m sorry that this happened to you,’ she proceeded to give me a list of people to call, to let them know it had happened. And then I heard about the other 5,000 or 9,000 people that this happened to, and I thought, ‘This is not a one-off.’”

Officials confirmed Monday that the 5,500 CRA accounts initially reported to have been breached were the tip of the iceberg: a total of 11,200 accounts for the Government of Canada services were compromised in the attack, including CRA accounts and “GCKey” accounts, which 30 government departments use.

Marc Brouillard, the acting chief technology officer for the Government of Canada, said Monday that “bad actors […] were also able to exploit a vulnerability in the configuration of security software solutions, which allowed them to bypass the CRA security questions and gain access to a user’s CRA account.”

Government officials have said that they first became aware of a security breach on Aug 7 — the same day Baverstock reports calling the CRA about her account — but didn’t contact the RCMP until Aug 11.

And Canadians were not informed of the breach until this past weekend, days after further attacks had been executed.

The CRA has defended its decision not to inform Canadians immediately, saying it needed time to inform people internally and try to regain access to breached accounts.

“I think about your social insurance number being your Canadian identification number, and I think if somebody has access to that, than they have access to basically anything,” Baverstock said.

“So I called the anti-fraud unit — they’re closed due to COVID. I called Service Canada, I let them know about what was happening with my social insurance number.”

She said she’d also been in contact with her bank and other accounts she has “to let them know it’s happened, to put some additional security in place if somebody does try to apply for credit in my name.

“But it concerns me because somebody could live under my name, under my social insurance number,” she pointed out. “Live as me.”

Experts in cyber security say that reusing your passwords and logins can make you vulnerable to these types of attacks, since one breach of one account could give a hacker the tools to login to numerous accounts as you.

But passwords aren’t the full picture of this breach.

Baverstock says she didn’t even have a password for her CRA account.

“Apparently you need a code to get in, so I applied for the code back in March and they said they would mail it to me,” she said. “I still haven’t received it, and I can’t even log into my CRA account, so it blows my mind that other people can.”

Baverstock is not impressed with the CRA’s response, saying she still has no idea what is happening with her account.

“When I spoke to the officer at CRA, she advised that a senior officer would call me within 24 hours, because my account has been completely locked down,” she said. “I can’t have any information.”

She said she still has not received a call back.

“It’s been over a week,” she said. “The CRA agent, she said that there are been multiple attempts to go into my account over the past little while, I guess they can see that in their system, so, I mean I’m thinking at that point they should’ve locked my account down right then and there and notified me.

“This should never have happened.” 

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Ford announces $1.8 billion investment to produce ‘fully battery electric vehicles’ in Canada –



Ford announced today that it is investing $1.8 billion CAD to produce “fully battery electric vehicles” in Canada.

The announcement is part of a deal between Ford and Unifor, an important general trade union in Canada, on a new national labour agreement.

The deal includes several new benefits for Ford employees in Canada:

  • Competitive alternative work schedules to maximize production flexibility
  • Enhanced temporary employee program
  • 2.5% wage increase twice over the life of the agreement
  • C$7,250 ratification bonus for full-time permanent employees and $500 for temporary employees
  • Reduced grow-in period for new hires from 11 years to eight years

But they also negotiated a deal that should help bring some job security with a new deal to “transform Ford’s Oakville Assembly Complex from an internal combustion engine (ICE) site to also become a BEV manufacturing facility.”

They plan to invest $1.8 billion CAD ($1.35 billion USD) to start producing all-electric vehicles at the factory in Ontario, Canada:

“Based on the collective agreement ratified by employees today, Ford is committing to transform its Oakville Assembly Complex from an internal combustion engine (ICE) site to also become a BEV manufacturing facility, starting in 2024, as well as introducing a new engine program at its Windsor operations.”

Dean Stoneley, president and CEO of Ford of Canada, commented on the deal:

“Working collaboratively with Unifor, and as discussions continue with both the federal and provincial governments, this agreement is an important step toward building a stronger future for our employees, our customers and our communities. By introducing battery electric vehicle production at Oakville Assembly Complex, we are cementing our Canadian operations as a leader in advanced automotive manufacturing.”

The automaker didn’t confirm which electric vehicles it plans to produce in Canada.

Ford employs 3,600 people at the Oakville plant, where it produces the Ford Edge and Lincoln Nautilus.

Until recently, it was also producing the Ford Flex (2009–2019) and the Lincoln MKT (2010–2019).

In terms of electric vehicles, Ford produces the new Mustang Mach-E in Mexico and it plans to start production of the Ford F-150 Electric in Michigan in 2022.

Last month, Ford started construction on a new factory for its electric F-150 pickup truck at its current production site in Dearborn, Michigan.

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Amazon to hire 3,500 workers in B.C. and Ontario, expand office footprint –


 on Inc. will hire 3,500 Canadians to work in spaces it is opening and expanding in British Columbia and Ontario.

The e-commerce giant revealed Monday that 3,000 of the jobs will be in Vancouver, where it is growing its footprint, and another 500 will be in Toronto, home of a new Amazon workspace.

Jesse Dougherty, Amazon’s vice-president and Vancouver site lead, said the company wanted to offer the jobs in Canada because the country has an “enormous” amount of tech talent Amazon is eager to tap into and accommodate at home.

“I look at it through the lens of how can we grow so that people don’t have to leave Canada to learn and take on amazing global challenges that are of a scale that aren’t typically available here?” he said.

The new corporate and tech jobs will include software development engineers, user experience designers, speech scientists working to make Alexa smarter, cloud computing solutions architects, and sales and marketing executives.

The bulk of the jobs will be done out of the Post, a Vancouver building where Amazon will take over an extra 63,000 square metres of office space. By 2023 it will be operating across 18 floors it is leasing in the building’s north tower and 17 in its south tower.

Vancouver has long been seen as an attractive Canadian outpost for companies because of its proximity to the U.S. and major tech hubs including Silicon Valley and Amazon’s headquarters in Seattle.

The company will also welcome new workers in Toronto, where it will lease 12,000 square metres over five floors at an 18 York St. building that is not far from investors on Bay Street. It hopes workers will be in the building next summer.

Competition from Shopify

Amazon’s renewed interest in its corporate and tech workforce and footprint in the country comes after focusing the bulk of its efforts in the market on its network of 16 fulfilment centres — 13 already in operation and another three coming in the Ontario cities of Hamilton, Ajax and Ottawa.

Those centres have faced homegrown competition from Shopify Inc., an Ottawa-based e-commerce business that has shot up the Toronto Stock Exchange to hold the title of country’s most valuable company several times this year.

While it was long known for providing the back-end for companies to sell goods online, Shopify launched its own fulfilment network in 2019 and bulked up its presence in Vancouver with 1,000 hires and a new office earlier this year.

Dougherty doesn’t appear to be nervous about Shopify.

“Amazon works in lots and lots of different businesses and all of them are highly competitive and we welcome that because it inevitably creates better experiences,” he said.

“There are other benefits to having other tech companies raise the bar in markets we work in because it educates more talent, you can move around and it creates more economic activity.”

Workplace concerns

Amazon has invested more than $11 billion in Canada, including infrastructure and compensation, delivered $9 billion to the country’s economy and helped create at least 67,000 jobs, Dougherty said.

However, many have those jobs have been dogged with concerns.

The Warehouse Workers Centre, a Brampton, Ont.-based organization representing people in the warehouse and logistics sector, started a petition earlier this year that garnered hundreds of signatures claiming “Amazon is failing to protect our health.”

The petition alleged that Amazon, which employs tens of thousands of people in Canada and has fulfilment centres in Ontario, British Columbia, Alberta, Manitoba and Quebec, was refusing to give workers paid leave and not telling staff what their plans are if facilities are contaminated or suspected of being contaminated with COVID-19.

The petition claimed physical distancing at its facilities is “nearly impossible” and said some warehouse workers are now putting in 50 hours a week or more, which the petition called “unsustainable” and said needs to stop.

Amazon has spent more than $800 million on employee safety since the start of the year, Dougherty said.

The company has unveiled temperature checks, physical distancing measures and offered personal protective wear as part of that investment.

“The health of our employees is absolutely critical to us,” Doughtery said. “It is our top priority, so we are always paying attention to how those systems are working and ensuring they are the best they can be.”

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Another Billion-Dollar Oil Merger Is On The Horizon –



Another Billion-Dollar Oil Merger Is On The Horizon |

Irina Slav

Irina Slav

Irina is a writer for with over a decade of experience writing on the oil and gas industry.

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Devon Energy and WPX Energy are discussing a merger to weather the impact of the pandemic on the oil industry, unnamed sources in the know told the Wall Street Journal.

An agreement on a deal could be reached as early as today, with the value of the new entity at some $6 billion based on the two companies’ market caps. The merger will be an all-stock deal, the WSJ sources said.

Both companies have suffered hefty losses in their market valuation recently, with Devon’s share price shedding 64 percent over the past 12 months and WPX Energy losing 57 percent of its value.

The deal, if it goes through, could be a sign of further consolidation down the road. While big energy players are well placed to withstand any crisis even if they have to slash spending and cut jobs, mid-sized independents are much more vulnerable. This is especially true in the U.S. shale patch, where heavily indebted producers are dealing with the twin pressure of the demand-destructive pandemic and shareholders breathing down their necks for higher returns.

Related: World’s No.1 Oil Trader Sees Crude Inventories Shrinking This Year

A wave of mergers and acquisitions is a hallmark of every downturn in the cyclical industries. This time, however, even this wave was uncertain as the pandemic made potential buyers reluctant to risk their money on even otherwise lucrative assets. If oil demand was not coming back to pre-crisis levels, there was no point to build an oil asset portfolio. Yet the news about Devon and WPX suggests there may still be hope for deals in the oil and gas space.

For many companies in the sector, a merger could be the only way to survive as oil prices appear to be stuck at $40 a barrel: lower than the majority of U.S. shale drillers need to break even, let alone turn in a profit.

By Irina Slav for

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