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What you need to know about COVID-19 in Ottawa on Sunday, Dec. 27 – CBC.ca

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Recent developments:

  • The province also reported the first two cases of the new UK variant of the virus, the first cases in Canada.
  • Ottawa reported 59 new cases of COVID-19 Saturday, but the data is from Thursday, Christmas Eve, and does not include Christmas Day.
  • Ontario reported 4,301 new cases of the virus over a two-day period.
  • While some small businesses have been struggling to stay afloat during the pandemic, independent bookstores have been among the few economic success stories.
  • Some not-for-profit long-term care homes say they are facing financial uncertainty.

What’s the latest?

It’s the second day of Ontario’s provincewide 28-day lockdown. Ottawa reported 59 new cases of the virus Saturday, but the numbers were only recorded as of Christmas Eve and did not include data from Friday.

Ontario has recorded the first cases of the new strain of COVID-19 from the United Kingdom. The cases were identified in a couple from Durham Region, east of Toronto, with no known travel history, exposure, or high-risk contacts.

Independent bookstores in Ottawa have been thriving during the pandemic, thanks to people choosing to shop local, even hiring people when some stores had to lay off staff.

Some not-for-profit long-term care homes in Ottawa say they are running deficits because of their inability to fundraise this year.

How many cases are there?

Ottawa Public Health reported 59 new cases of the virus on Saturday and no new deaths, but the numbers did not include data collected Friday. Currently, 9,569 people have tested positive for COVID-19 in Ottawa. There are 372 known active cases, 8,807 resolved cases and 390 deaths linked to COVID-19. 

Ontario has had more than 2,000 cases a day, 12 days in a row, with the majority of cases reported Saturday stemming from the Greater Toronto Area, Hamilton and Windsor-Essex.

Public health officials have reported more than 16,800 COVID-19 cases across eastern Ontario and western Quebec, including more than 15,100 resolved cases.

Ninety-two people have died of COVID-19 elsewhere in eastern Ontario and 101 people have died in western Quebec. 

CBC Ottawa is profiling those who’ve died of COVID-19. If you’d like to share your loved one’s story, please get in touch.

What can I do?

With Ontario’s lockdown measures now in effect, the Ontario government says people need to stop gathering and moving across the province to avoid even more COVID-19 cases, hospitalizations and deaths — including in areas with low case counts.

People are asked to only leave home when they need to and if they leave the province, to isolate for 14 days upon returning.

No indoor public events or indoor social gatherings will be allowed, except with members of the same household or one other home for people who live alone.

Outdoor gatherings can’t have more than 10 people and should be distanced and masked.

WATCH | Provincewide lockdown comes into effect in Ontario

New restrictions came into effect Saturday, placing the entire province of Ontario in lockdown. In some regions, the measures will stay in place until at least Jan. 23. 4:18

In-person shopping will be limited to essential businesses. Restaurants and non-essential businesses can offer curbside pickup and delivery.

Schools won’t immediately return with in-person classes, except for post-secondary classes that can’t be held virtually. Child care centres will be open, but day camps will not.

The province is offering support to Ottawa’s small businesses and central residents.

Across southern and eastern Ontario the plan is for rules to be in place for four weeks, though that could be either shortened or lengthened depending on the data.

Ottawa’s mayor and medical officer of health say Ottawa should have a two-week lockdown.

People packed into the Rideau Centre on Christmas Eve. There are fears holiday gatherings could lead to a surge in COVID-19 cases next month. (Justin Tang/The Canadian Press)

In western Quebec, now considered a red zone by that province, health officials are asking residents not to leave home unless it’s essential, including for Christmas. There is an exception for people living alone.

Being in the red means no indoor dining at restaurants and gyms, cinemas and performing arts venues are all closed.

Quebec will shut down non-essential businesses today until at least Jan. 11 and has extended holiday school closures until Jan. 11.

Travel from one region to another is discouraged throughout Quebec.

Distancing and isolating

The novel coronavirus primarily spreads through droplets when an infected person coughs, sneezes, breathes or speaks onto someone or something. These droplets can hang in the air.

People can be contagious without symptoms.

This means people should take precautions such as staying home when sick, keeping hands and frequently touched surfaces clean, socializing outdoors as much as possible and maintaining distance from anyone they don’t live with — even with a mask on.

Ontario has abandoned its concept of social circles.

Masks are mandatory in indoor public settings in Ontario and Quebec and should be worn outdoors when people can’t distance from others. Three-layer non-medical masks with a filter are recommended.

WATCH | Growing fears holiday gatherings will lead to January COVID-19 surge

Despite pleas from premiers and the prime minister for people to stay home, Christmas gatherings threaten to spike COVID-19 numbers that are already breaking records in Ontario and Quebec. 2:31

Anyone with COVID-19 symptoms should self-isolate, as should those who’ve been ordered to do so by their local public health unit. The duration depends on the circumstances in both Ontario and Quebec.

Health Canada recommends older adults and people with underlying medical conditions and/or weakened immune systems stay home as much as possible and get friends and family to help with errands.

Anyone who has travelled recently outside Canada must go straight home and stay there for 14 days.

Canada and several European countries have temporarily halted flights from the U.K. in response to a new coronavirus strain.

Symptoms and vaccines

COVID-19 can range from a cold-like illness to a severe lung infection, with common symptoms including fever, a cough, vomiting and the loss of taste or smell. Children can develop a rash.

If you have severe symptoms, call 911.

Mental health can also be affected by the pandemic and resources are available to help.

Pfizer-BioNTech’s COVID-19 vaccine has been approved by Health Canada.

Doses have been given to health-care workers in Ottawa as part of a pilot project and at CHSLD Lionel-Émond in Gatineau.

While details are scarce, it’s expected the general public will be able to get vaccinated between April and September 2021.

Where to get tested

Many clinics have different hours around Christmas and New Year’s Day, with more information in the links below.

In eastern Ontario:

Anyone seeking a test should book an appointment.

Ontario recommends only getting tested if you have symptoms, if you’ve been told to by your health unit or the province, or if you fit certain other criteria. That no longer includes international travellers.

People without symptoms, but who are part of the province’s targeted testing strategy, can make an appointment at select pharmacies

Ottawa has nine permanent test sites, with mobile sites wherever demand is particularly high.

WATCH | A doctor’s account from an Alberta ICU during Christmas

Dr. Raiyan Chowdhury is an intensive care physician at the Royal Alexandra Hospital in Edmonton. He shares what it’s like working in an ICU during Christmas. 0:44

The Eastern Ontario Health Unit has sites in Alexandria, Casselman, Cornwall, Hawkesbury, Rockland and Winchester.

People can arrange a test in Bancroft and Picton by calling the centre or Belleville and Trenton, where online booking is preferred.

Kingston’s main test site is at the Beechgrove Complex. Another site is in Napanee.

The Leeds, Grenville and Lanark health unit has permanent sites in Almonte, Brockville, Kemptville and Smiths Falls and a mobile test clinic visiting smaller communities or people with problems getting to a site.

Renfrew County residents should call their family doctor or 1-844-727-6404 for a test or with questions, COVID-19-related or not. Test clinic locations are posted weekly.

In western Quebec:

Tests are strongly recommended for people with symptoms or who have been in contact with someone with symptoms.

Outaouais residents can make an appointment in Gatineau seven days a week at 135 blvd. Saint-Raymond or 617 avenue Buckingham.

They can now check the approximate wait time for the Saint-Raymond site.

There are recurring clinics by appointment in communities such as Gracefield, Val-des-Monts and Fort-Coulonge.

Call 1-877-644-4545 with questions, including if walk-in testing is available nearby.

First Nations, Inuit and Métis:

Akwesasne had most of its known COVID-19 cases in November, with the virus still spreading in that community. Its council is asking residents to avoid unnecessary travel, and its curfew from 11 p.m. to 5 a.m. is back.

Akwesasne schools and its Tsi Snaihne Child Care Centre are temporarily closed to in-person learning. It has a COVID-19 test site available by appointment only.

Anyone returning to the community on the Canadian side of the international border who’s been farther than 160 kilometres away — or visited Montreal — for non-essential reasons is asked to self-isolate for 14 days.

The Mohawks of the Bay of Quinte had its first confirmed case in November and Kitigan Zibi logged its first in mid-December.

People in Pikwakanagan can book a COVID-19 test by calling 613-625-2259. 

Anyone in Tyendinaga who’s interested in a test can call 613-967-3603.

Inuit in Ottawa can call the Akausivik Inuit Family Health Team at 613-740-0999 for service, including testing, in Inuktitut or English on weekdays.

For more information

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Dollarama keeping an eye on competitors as Loblaw launches new ultra-discount chain

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Dollarama Inc.’s food aisles may have expanded far beyond sweet treats or piles of gum by the checkout counter in recent years, but its chief executive maintains his company is “not in the grocery business,” even if it’s keeping an eye on the sector.

“It’s just one small part of our store,” Neil Rossy told analysts on a Wednesday call, where he was questioned about the company’s food merchandise and rivals playing in the same space.

“We will keep an eye on all retailers — like all retailers keep an eye on us — to make sure that we’re competitive and we understand what’s out there.”

Over the last decade and as consumers have more recently sought deals, Dollarama’s food merchandise has expanded to include bread and pantry staples like cereal, rice and pasta sold at prices on par or below supermarkets.

However, the competition in the discount segment of the market Dollarama operates in intensified recently when the country’s biggest grocery chain began piloting a new ultra-discount store.

The No Name stores being tested by Loblaw Cos. Ltd. in Windsor, St. Catharines and Brockville, Ont., are billed as 20 per cent cheaper than discount retail competitors including No Frills. The grocery giant is able to offer such cost savings by relying on a smaller store footprint, fewer chilled products and a hearty range of No Name merchandise.

Though Rossy brushed off notions that his company is a supermarket challenger, grocers aren’t off his radar.

“All retailers in Canada are realistic about the fact that everyone is everyone’s competition on any given item or category,” he said.

Rossy declined to reveal how much of the chain’s sales would overlap with Loblaw or the food category, arguing the vast variety of items Dollarama sells is its strength rather than its grocery products alone.

“What makes Dollarama Dollarama is a very wide assortment of different departments that somewhat represent the old five-and-dime local convenience store,” he said.

The breadth of Dollarama’s offerings helped carry the company to a second-quarter profit of $285.9 million, up from $245.8 million in the same quarter last year as its sales rose 7.4 per cent.

The retailer said Wednesday the profit amounted to $1.02 per diluted share for the 13-week period ended July 28, up from 86 cents per diluted share a year earlier.

The period the quarter covers includes the start of summer, when Rossy said the weather was “terrible.”

“The weather got slightly better towards the end of the summer and our sales certainly increased, but not enough to make up for the season’s horrible start,” he said.

Sales totalled $1.56 billion for the quarter, up from $1.46 billion in the same quarter last year.

Comparable store sales, a key metric for retailers, increased 4.7 per cent, while the average transaction was down2.2 per cent and traffic was up seven per cent, RBC analyst Irene Nattel pointed out.

She told investors in a note that the numbers reflect “solid demand as cautious consumers focus on core consumables and everyday essentials.”

Analysts have attributed such behaviour to interest rates that have been slow to drop and high prices of key consumer goods, which are weighing on household budgets.

To cope, many Canadians have spent more time seeking deals, trading down to more affordable brands and forgoing small luxuries they would treat themselves to in better economic times.

“When people feel squeezed, they tend to shy away from discretionary, focus on the basics,” Rossy said. “When people are feeling good about their wallet, they tend to be more lax about the basics and more willing to spend on discretionary.”

The current economic situation has drawn in not just the average Canadian looking to save a buck or two, but also wealthier consumers.

“When the entire economy is feeling slightly squeezed, we get more consumers who might not have to or want to shop at a Dollarama generally or who enjoy shopping at a Dollarama but have the luxury of not having to worry about the price in some other store that they happen to be standing in that has those goods,” Rossy said.

“Well, when times are tougher, they’ll consider the extra five minutes to go to the store next door.”

This report by The Canadian Press was first published Sept. 11, 2024.

Companies in this story: (TSX:DOL)

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U.S. regulator fines TD Bank US$28M for faulty consumer reports

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TORONTO – The U.S. Consumer Financial Protection Bureau has ordered TD Bank Group to pay US$28 million for repeatedly sharing inaccurate, negative information about its customers to consumer reporting companies.

The agency says TD has to pay US$7.76 million in total to tens of thousands of victims of its illegal actions, along with a US$20 million civil penalty.

It says TD shared information that contained systemic errors about credit card and bank deposit accounts to consumer reporting companies, which can include credit reports as well as screening reports for tenants and employees and other background checks.

CFPB director Rohit Chopra says in a statement that TD threatened the consumer reports of customers with fraudulent information then “barely lifted a finger to fix it,” and that regulators will need to “focus major attention” on TD Bank to change its course.

TD says in a statement it self-identified these issues and proactively worked to improve its practices, and that it is committed to delivering on its responsibilities to its customers.

The bank also faces scrutiny in the U.S. over its anti-money laundering program where it expects to pay more than US$3 billion in monetary penalties to resolve.

This report by The Canadian Press was first published Sept. 11, 2024.

Companies in this story: (TSX:TD)

The Canadian Press. All rights reserved.

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Amazon rejects plea to stop selling taxi roof signs as cab scam spreads across Canada

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After a long day at a work event in July, Kathryn Kozody was relieved when she spotted a car with a lit-up taxi sign.

She thought it was odd when the driver told her she’d have to pay her fare with a debit card. Still, a tired Kozody hopped in the car.

“I was like, ‘Fine, it’s kind of weird, but let’s go home,'” said Kozody, who lives in Calgary.

Nothing else seemed off — until the next day when she discovered that almost $2,000 was missing from her bank account. On top of that, her debit card had someone else’s name on it.

Kozody concluded that the taxi driver was a fraudster who, during the debit card transaction, recorded her PIN, stole her card and handed her back a fake.

“I started freaking out,” she said. “It’s terrifying when they have your debit card.”

It took Kozody about two weeks to get her money back from her bank, and she’s still rattled by the experience.

The day after taking what she thought was a ride in a taxi, Kathryn Kozody of Calgary found out someone had withdrawn almost $2,000 from her bank account. (James Young/CBC News)

“It really felt like an invasion of privacy and a violation to be a victim of this scam,” she said. “I really don’t want it to happen to anybody else.”

The taxi scam isn’t new; Toronto and Montreal have been seeing it for years. But the crime is becoming more widespread.

This summer, police in Calgary, Edmonton and at least five cities in southern Ontario, including Kingston and Ottawa, posted warnings online that they had received multiple reports of the scam.

Police and the Canadian Taxi Association say the fraudsters have a helping hand: with the click of a button, they can purchase a generic — but official looking — taxi roof sign on e-commerce sites like Amazon.

Edmonton Police posted this alert on Facebook in July, warning people about an ongoing taxi scam. The city’s police department says that it received about 10 reports of the scam that month. (Edmonton Police/Facebook )

The taxi association has asked Amazon, by far Canada’s most popular online shopping site, to stop making the roof signs so easily available.

“They do have a moral responsibility to at least sell the signs to individuals that are properly licensed,” said association president Marc André Way.

However, the U.S.-based company continues to sell the product to all customers.

“These lights are legal to sell in Canada,” Amazon told CBC News in an email.

‘Eye-popping’ numbers

The taxi scam has several variations but typically ends the same way: the victim pays with a debit card, then the scammer secretly steals it and hands the victim a similar but fake card. Shortly thereafter, money disappears from the victim’s account.

Ron Hansen, deputy chief of police in Sarnia, Ont., said his department received 12 reports of the scam in July, with one victim losing $9,900.

Toronto police report that since June 2023 the department has received 919 reports of the taxi scam, totalling $1.7 million in losses.

Jessica Chin King of Toronto said after a recent cab ride, she got a suspicious activity alert from her bank. She learned $600 had been withdrawn from her account. (Craig Chivers/CBC)

The numbers are “eye-popping,” said Toronto police detective David Coffey.

“When they do get a victim, they are quick to go right into the bank accounts. They’re quick to empty them out.”

Jessica Chin King of Toronto said just 15 minutes after a recent cab ride, she got a suspicious activity alert from her bank. Turns out, $600 had been withdrawn from her account.

“I was like, ‘Wow, I can’t believe that just happened.’ I was in shock,” said Chin King, whose bank later reimbursed the cash.

She said she too was fooled by the taxi sign atop the car.

“I was in the car with somebody who wasn’t a taxi driver. Anything could have happened,” she said. “I was thankful that it was only my bank [account] that was compromised.”

Taxi light for $35 on Amazon

CBC News bought a taxi sign from Amazon for $35. It has a magnetic strip on the bottom, so it easily sticks to the top of a car.

To power the light, an attached wire can be run through the driver’s window and plugged into the car’s auxiliary power outlet, also known as the cigarette lighter outlet.

The taxi association says licensed taxi drivers typically get their roof signs from speciality suppliers, and they are hardwired to the car — not powered via the cigarette lighter.

“When you see that … it’s obvious that it’s not a legitimate taxi,” said Way, the association president.

Last month, Way sent Amazon a letter on behalf of the Canadian Taxi Association, asking it to stop selling the product.

“This is not a safe, practical way to distribute the trusted ‘Taxi’ signs,” he wrote.

CBC News ordered this $35 taxi sign on Amazon. The attached wire can be run through the driver’s window and plugged into the car’s auxiliary power outlet, while the lights for licensed drivers are hardwired into the vehicle. (Sophia Harris/CBC News)

But Amazon told Way — and CBC News — the signs will remain on its site, because the company isn’t breaking any rules.

“It’s going to be quite difficult, I think, for anyone to stop Amazon from selling a product that is perfectly legal to sell,” said Toronto criminal lawyer, Daniel Goldbloom. “It’s true that these taxi signs can be used to commit scams, but kitchen knives can be used to commit murder — and we don’t stop retailers from selling those.”

But Way isn’t giving up hope.

He says the taxi association also plans to ask other online retailers, such as Temu and eBay, to stop selling the taxi signs and will lobby provincial governments for legislation that regulates the sale of the product.

However, Coffey said he believes the best way to fight the taxi scam is to educate people about it.

“Never, never give another person control of your debit card,” the detective said.

Victims Chin King and Kozody also want to spread the word.

“The more people know, the less likely it is to happen again to somebody else,” Kozody said.

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