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When will LRT reopen? Who knows. We’ll count the days

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If history is any indication, it could be a week, weeks, even over a month before the Confederation Line reopens after yet another bearing-related issue shut down the entire track on Monday afternoon.

So far, the city has said it doesn’t have a timeline for reopening LRT.

The August 2021 derailment and shutdown over a similar bearing problem lasted nearly a week.

It took five days to inspect every train. Seventeen loose assemblies were found on nine different vehicles, excluding the failed cartridge assembly that caused the derailment.

Then, in September 2021, the line was shut down for a month and 23 days after it was discovered that some bolts hadn’t been properly tightened during servicing after the August derailment.

Partial service resumed Nov. 12.

CBC is bringing back its LRT shutdown count-up clock. You can keep tabs on the length of the latest closure here.

Could be weeks, union head says

With inspections of each axle on every train ongoing, it could take weeks until the system is ready to run again, estimated Clint Crabtree, the president of Amalgamated Transit Union Local 279, which represents OC Transpo employees.

As of Wednesday afternoon, axle hub assemblies on nine trains had been checked and none were found to be out of tolerance, Renée Amilcar, the city’s general manager of transit services, said in a memo to mayor and council.

The axle hub assembly from the light rail vehicle on which the bearing issue was discovered has been sent to the manufacturer for an investigation, according to the memo.

Patrick Dumond, an engineering professor at the University of Ottawa who specializes in the monitoring and diagnosis of bearing faults, said a long-term solution that ensures reliability could take much longer.

“I think it depends … if we decide on a Band-Aid solution or if we decide on a proper engineered solution that actually solves the problem,” he said.

“The latter will take much longer but will provide a much longer-term fix.”

Briefing on root cause expected in September

The city doesn’t yet know the root cause of the bearing issues, two years after they first came to light.

A briefing on what’s causing the bearings to fail prematurely was expected in September this year, according to Coun. Jeff Leiper, a member of the city’s transit commission. His understanding is that the briefing is still on track for that month, he told CBC Radio’s Ottawa Morning on Wednesday.

In the meantime, it appears preventative measures aren’t working.

“They thought that they would be able to run the train safely with increased inspections, and more frequent maintenance, and the slow orders that take the train much slower through portions of the track,” Leiper said.

“Clearly, and frustratingly, it looks like they may have to take yet further mitigations in order to be able to run the train, ahead of fixing the root cause of whatever that problem is that’s causing those bearings to fail prematurely.”

People wait for buses at Ottawa’s Tunney’s Pasture station the morning of July 19, 2023. It’s the western end of the temporarily closed Confederation Line, meaning more buses are passing through. (Rebecca Kwan/Radio-Canada)

Residents ‘wildly frustrated,’ ‘jumping ship’

Leiper said people in the city are “wildly frustrated” that the problem hasn’t been fixed, and that the root problem hasn’t been identified.

“I talk to people virtually every day who are giving up on transit,” he said.

“Once it’s working, I have no doubt that we’ll get people back. But it’s kind of pointless to talk about bringing people back to the system when these kinds of problems keep recurring. I don’t blame people for jumping ship.”

Coun. Wilson Lo, another member of the transit commission, told Ottawa Morning that the shutdown is frustrating for residents, but he’s glad the city is undertaking it in the interest of rider safety.

“I would much rather be dealing with their wrath because we shut down something out of precaution, than the aftermath of a serious incident,” he said.

LISTEN: The full interview with Jeff Leiper and Wilson Lo

 

Ottawa Morning15:38Another LRT shutdown continues

Two members of Ottawa’s transit commission react to how OC Transpo is handling another shutdown of the Confederation Line.

Kitchissippi Coun. Jeff Leiper says it’s not sustainable to have so many shutdowns affecting so many people who use LRT. (Matthew Kupfer/CBC)

 

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Transat AT reports $39.9M Q3 loss compared with $57.3M profit a year earlier

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MONTREAL – Travel company Transat AT Inc. reported a loss in its latest quarter compared with a profit a year earlier as its revenue edged lower.

The parent company of Air Transat says it lost $39.9 million or $1.03 per diluted share in its quarter ended July 31.

The result compared with a profit of $57.3 million or $1.49 per diluted share a year earlier.

Revenue in what was the company’s third quarter totalled $736.2 million, down from $746.3 million in the same quarter last year.

On an adjusted basis, Transat says it lost $1.10 per share in its latest quarter compared with an adjusted profit of $1.10 per share a year earlier.

Transat chief executive Annick Guérard says demand for leisure travel remains healthy, as evidenced by higher traffic, but consumers are increasingly price conscious given the current economic uncertainty.

This report by The Canadian Press was first published Sept. 12, 2024.

Companies in this story: (TSX:TRZ)

The Canadian Press. All rights reserved.

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Dollarama keeping an eye on competitors as Loblaw launches new ultra-discount chain

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Dollarama Inc.’s food aisles may have expanded far beyond sweet treats or piles of gum by the checkout counter in recent years, but its chief executive maintains his company is “not in the grocery business,” even if it’s keeping an eye on the sector.

“It’s just one small part of our store,” Neil Rossy told analysts on a Wednesday call, where he was questioned about the company’s food merchandise and rivals playing in the same space.

“We will keep an eye on all retailers — like all retailers keep an eye on us — to make sure that we’re competitive and we understand what’s out there.”

Over the last decade and as consumers have more recently sought deals, Dollarama’s food merchandise has expanded to include bread and pantry staples like cereal, rice and pasta sold at prices on par or below supermarkets.

However, the competition in the discount segment of the market Dollarama operates in intensified recently when the country’s biggest grocery chain began piloting a new ultra-discount store.

The No Name stores being tested by Loblaw Cos. Ltd. in Windsor, St. Catharines and Brockville, Ont., are billed as 20 per cent cheaper than discount retail competitors including No Frills. The grocery giant is able to offer such cost savings by relying on a smaller store footprint, fewer chilled products and a hearty range of No Name merchandise.

Though Rossy brushed off notions that his company is a supermarket challenger, grocers aren’t off his radar.

“All retailers in Canada are realistic about the fact that everyone is everyone’s competition on any given item or category,” he said.

Rossy declined to reveal how much of the chain’s sales would overlap with Loblaw or the food category, arguing the vast variety of items Dollarama sells is its strength rather than its grocery products alone.

“What makes Dollarama Dollarama is a very wide assortment of different departments that somewhat represent the old five-and-dime local convenience store,” he said.

The breadth of Dollarama’s offerings helped carry the company to a second-quarter profit of $285.9 million, up from $245.8 million in the same quarter last year as its sales rose 7.4 per cent.

The retailer said Wednesday the profit amounted to $1.02 per diluted share for the 13-week period ended July 28, up from 86 cents per diluted share a year earlier.

The period the quarter covers includes the start of summer, when Rossy said the weather was “terrible.”

“The weather got slightly better towards the end of the summer and our sales certainly increased, but not enough to make up for the season’s horrible start,” he said.

Sales totalled $1.56 billion for the quarter, up from $1.46 billion in the same quarter last year.

Comparable store sales, a key metric for retailers, increased 4.7 per cent, while the average transaction was down2.2 per cent and traffic was up seven per cent, RBC analyst Irene Nattel pointed out.

She told investors in a note that the numbers reflect “solid demand as cautious consumers focus on core consumables and everyday essentials.”

Analysts have attributed such behaviour to interest rates that have been slow to drop and high prices of key consumer goods, which are weighing on household budgets.

To cope, many Canadians have spent more time seeking deals, trading down to more affordable brands and forgoing small luxuries they would treat themselves to in better economic times.

“When people feel squeezed, they tend to shy away from discretionary, focus on the basics,” Rossy said. “When people are feeling good about their wallet, they tend to be more lax about the basics and more willing to spend on discretionary.”

The current economic situation has drawn in not just the average Canadian looking to save a buck or two, but also wealthier consumers.

“When the entire economy is feeling slightly squeezed, we get more consumers who might not have to or want to shop at a Dollarama generally or who enjoy shopping at a Dollarama but have the luxury of not having to worry about the price in some other store that they happen to be standing in that has those goods,” Rossy said.

“Well, when times are tougher, they’ll consider the extra five minutes to go to the store next door.”

This report by The Canadian Press was first published Sept. 11, 2024.

Companies in this story: (TSX:DOL)

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U.S. regulator fines TD Bank US$28M for faulty consumer reports

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TORONTO – The U.S. Consumer Financial Protection Bureau has ordered TD Bank Group to pay US$28 million for repeatedly sharing inaccurate, negative information about its customers to consumer reporting companies.

The agency says TD has to pay US$7.76 million in total to tens of thousands of victims of its illegal actions, along with a US$20 million civil penalty.

It says TD shared information that contained systemic errors about credit card and bank deposit accounts to consumer reporting companies, which can include credit reports as well as screening reports for tenants and employees and other background checks.

CFPB director Rohit Chopra says in a statement that TD threatened the consumer reports of customers with fraudulent information then “barely lifted a finger to fix it,” and that regulators will need to “focus major attention” on TD Bank to change its course.

TD says in a statement it self-identified these issues and proactively worked to improve its practices, and that it is committed to delivering on its responsibilities to its customers.

The bank also faces scrutiny in the U.S. over its anti-money laundering program where it expects to pay more than US$3 billion in monetary penalties to resolve.

This report by The Canadian Press was first published Sept. 11, 2024.

Companies in this story: (TSX:TD)

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