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Your Resume Summary Introduces You

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Your resume summary is your introduction—use it wisely. These 2 – 4 sentences will be the first impression your resume makes and your second opportunity (Your cover letter is your first opportunity.) to have your resume read.

Many people start their resume with an objective statement (“Marketing manager looking for a position with a mid-size manufacturing company.”) — DON’T! An objective statement boils down to the obvious; you need a job. Such a statement focuses on your needs, not that of the employer. Concentrating on your needs can come across as you have a sense of entitlement, which is a turnoff.

When networking, composing your resume and cover letters, and especially during interviews, always communicate how your skills and experience can add value to an employer. Adopting a servitude mindset will set you apart from other job seekers.

It takes seconds for a hiring manager, HR manager, or recruiter to decide whether to discard your resume or give it some attention. It’s no secret that it’s raining resumes. There’s no shortage of qualified applicants knocking on employers’ doors and therefore employers can be choosy. Considering the cost of a wrong hire I can empathize with employers being picky throughout the hiring process. Therefore, your summary needs to answer the question the reader has: Should I take the time to read this resume?

Underneath your contact information, which I outlined in last week’s column, you need to add a summary. This summary gives the reader a sense of how you may be the right candidate for the position you’re applying for and can be an asset to their business or their client (if dealing with a recruiter).

For your summary to encapsulate your career, skills, and value, it needs to cover:

• Previous relevant jobs and experience
• Core skill sets and strengths relevant to the position
• Relevant accomplishments

You’ll have noticed the word “relevant” is repeated. Keeping your resume’s content and cover letter relevant is key to keeping your resume to 2 pages and having the employer envision you in the position/their company. Anything which isn’t relevant is a distraction—often, distractions get you rejected.

Yes, you’re rightfully proud of the 3 consecutive quarters you were employee of the month at the 7-Eleven you worked part-time to help pay for university, but 20 years later, you’re searching to lead an IT help desk. The same with mentioning you have a golf handicap of 8, which I admit if I had, I’d find hard not to bring up.

Of course, suppose you’re applying to lead the IT desk for a national retailer or a golf club manufacturer. In that case, your 7-Eleven achievement or your golf handicap may have value worth mentioning.

Only include in your resume and cover letter information that makes a strong case why you should be interviewed.

Here are examples of a well-written summary.

Example 1:

Dependable Executive Assistant with over 9 years of professional experience. Keen to support Acme Corp. with excellent organizational and analytical skills. At Stark Industries, I optimized travel costs resulting in an overall reduction of over 30%. In 2018 I saved $45K a year by redesigning and implementing an updated call system.

Example 2:

Chartered Accountant with 7+ years professional experience. Seeking to leverage budgeting, cost, and revenue-maximizing expertise for Oscorp. At Nakatomi Trading Corp. I saved $4.5M by identifying low-margin transactions. I also optimized the pricing policy at Globex, increasing the customer retention rate to over 85%.

Example 3:

Enthusiastic software engineer with 8+ years of experience participating in the complete product development lifecycle of successfully launched applications. Eager to join Wayne Enterprises to deliver mission-critical technology and business solutions to Fortune 500 companies. In previous roles, reduced downtime by 15% and warranty costs by 25%. Identified and resolved a process bottleneck, which increased coding efficiency by up to 30%.

These examples get to the point and show (note the percentages, monetary values) the reader how the job seeker can benefit their business.

TIP: Change your summary to speak to the job posting you’re applying to, mention the employer’s name, and the reason(s) the job exists.

Next week I’ll cover presenting your professional experience (Think of the numbers that make a business successful.).
______________________________________________________________

Nick Kossovan, a well-seasoned veteran of the corporate landscape, offers advice on searching for a job. You can send him your questions at artoffindingwork@gmail.com.

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Carry On Canadian Business. Carry On!

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Human Resources Officers must be very busy these days what with the general turnover of employees in our retail and business sectors. It is hard enough to find skilled people let alone potential employees willing to be trained. Then after the training, a few weeks go by then they come to you and ask for a raise. You refuse as there simply is no excess money in the budget and away they fly to wherever they come from, trained but not willing to put in the time to achieve that wanted raise.

I have had potentials come in and we give them a test to see if they do indeed know how to weld, polish or work with wood. 2-10 we hire, and one of those is gone in a week or two. Ask that they want overtime, and their laughter leaving the building is loud and unsettling. Housing starts are doing well but way behind because those trades needed to finish a project simply don’t come to the site, with delay after delay. Some people’s attitudes are just too funny. A recent graduate from a Ivy League university came in for an interview. The position was mid-management potential, but when we told them a three month period was needed and then they would make the big bucks they disappeared as fast as they arrived.

Government agencies are really no help, sending us people unsuited or unwilling to carry out the jobs we offer. Handing money over to staffing firms whose referrals are weak and ineffectual. Perhaps with the Fall and Winter upon us, these folks will have to find work and stop playing on the golf course or cottaging away. Tried to hire new arrivals in Canada but it is truly difficult to find someone who has a real identity card and is approved to live and work here. Who do we hire? Several years ago my father’s firm was rocking and rolling with all sorts of work. It was a summer day when the immigration officers arrived and 30+ employees hit the bricks almost immediately. The investigation that followed had threats of fines thrown at us by the officials. Good thing we kept excellent records, photos and digital copies. We had to prove the illegal documents given to us were as good as the real McCoy.

Restauranteurs, builders, manufacturers, finishers, trades-based firms, and warehousing are all suspect in hiring illegals, yet that becomes secondary as Toronto increases its minimum wage again bringing our payroll up another $120,000. Survival in Canada’s financial and business sectors is questionable for many. Good luck Chuck!. at least your carbon tax refund check should be arriving soon.

Steven Kaszab
Bradford, Ontario
skaszab@yahoo.ca

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Imperial to cut prices in NWT community after low river prevented resupply by barges

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NORMAN WELLS, N.W.T. – Imperial Oil says it will temporarily reduce its fuel prices in a Northwest Territories community that has seen costs skyrocket due to low water on the Mackenzie River forcing the cancellation of the summer barge resupply season.

Imperial says in a Facebook post it will cut the air transportation portion that’s included in its wholesale price in Norman Wells for diesel fuel, or heating oil, from $3.38 per litre to $1.69 per litre, starting Tuesday.

The air transportation increase, it further states, will be implemented over a longer period.

It says Imperial is closely monitoring how much fuel needs to be airlifted to the Norman Wells area to prevent runouts until the winter road season begins and supplies can be replenished.

Gasoline and heating fuel prices approached $5 a litre at the start of this month.

Norman Wells’ town council declared a local emergency on humanitarian grounds last week as some of its 700 residents said they were facing monthly fuel bills coming to more than $5,000.

“The wholesale price increase that Imperial has applied is strictly to cover the air transportation costs. There is no Imperial profit margin included on the wholesale price. Imperial does not set prices at the retail level,” Imperial’s statement on Monday said.

The statement further said Imperial is working closely with the Northwest Territories government on ways to help residents in the near term.

“Imperial Oil’s decision to lower the price of home heating fuel offers immediate relief to residents facing financial pressures. This step reflects a swift response by Imperial Oil to discussions with the GNWT and will help ease short-term financial burdens on residents,” Caroline Wawzonek, Deputy Premier and Minister of Finance and Infrastructure, said in a news release Monday.

Wawzonek also noted the Territories government has supported the community with implementation of a fund supporting businesses and communities impacted by barge cancellations. She said there have also been increases to the Senior Home Heating Subsidy in Norman Wells, and continued support for heating costs for eligible Income Assistance recipients.

Additionally, she said the government has donated $150,000 to the Norman Wells food bank.

In its declaration of a state of emergency, the town said the mayor and council recognized the recent hike in fuel prices has strained household budgets, raised transportation costs, and affected local businesses.

It added that for the next three months, water and sewer service fees will be waived for all residents and businesses.

This report by The Canadian Press was first published Oct. 21, 2024.

The Canadian Press. All rights reserved.

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U.S. vote has Canadian business leaders worried about protectionist policies: KPMG

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TORONTO – A new report says many Canadian business leaders are worried about economic uncertainties related to the looming U.S. election.

The survey by KPMG in Canada of 735 small- and medium-sized businesses says 87 per cent fear the Canadian economy could become “collateral damage” from American protectionist policies that lead to less favourable trade deals and increased tariffs

It says that due to those concerns, 85 per cent of business leaders in Canada polled are reviewing their business strategies to prepare for a change in leadership.

The concerns are primarily being felt by larger Canadian companies and sectors that are highly integrated with the U.S. economy, such as manufacturing, automotive, transportation and warehousing, energy and natural resources, as well as technology, media and telecommunications.

Shaira Nanji, a KPMG Law partner in its tax practice, says the prospect of further changes to economic and trade policies in the U.S. means some Canadian firms will need to look for ways to mitigate added costs and take advantage of potential trade relief provisions to remain competitive.

Both presidential candidates have campaigned on protectionist policies that could cause uncertainty for Canadian trade, and whoever takes the White House will be in charge during the review of the United States-Mexico-Canada Agreement in 2026.

This report by The Canadian Press was first published Oct. 22, 2024.

The Canadian Press. All rights reserved.

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