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Mike Smyth: With Uber and Lyft approved, what's next? – The Province

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Opinion: It took nearly eight years, but Uber and Lyft has finally been approved to operate in Metro Vancouver. Now what comes next?

Never let it be said that it took less time to land human beings on the surface of the moon than it’s taken for ride-hailing services to arrive in Metro Vancouver.

It just feels that way.

U.S. President John F. Kennedy made his historic pledge to go to the moon in May 1961, and Neil Armstrong took his famous first step in July 1969.

That’s a little over eight years to get to the moon — or about six months longer than it took for ride-hailing to arrive.

And that’s about the only bragging rights B.C. political leaders can claim after ride-hailing companies Uber and Lyft were finally granted provincial operating licences on Thursday.

Uber briefly started operating in Vancouver in the summer of 2012 before it was quickly shut down by Christy Clark’s Liberal government. The fight to bring ride-hailing services to B.C. has been going on ever since.

Why has it taken so long? Because both the Liberals and the New Democrats have been so fearful of the taxi companies that were donating money to them and wielding influence over them, that’s why.

The Liberals were convinced taxi companies in Surrey would mobilize against them if they ever allowed Uber and Lyft into the market.

The New Democrats were scared too, but at least they have finally delivered on services that are now commonplace around the world.

Whether this industry will be successful is another story.

Uber and Lyft must first secure municipal business licences and purchase insurance coverage from ICBC.

The good news is that ICBC says its ride-hailing insurance product is ready to go. And Vancouver Mayor Kennedy Stewart took to Twitter to announce city hall is ready to quickly issue business licences to both companies.

The bad news is that even after seven-and-a-half years of talking about it, there is still no single ride-hailing business licence for the entire Metro Vancouver region.

A regional licence should have been ready to go on Day 1. Instead, Uber and Lyft will be faced with a patchwork of municipal rules and licence fees until Metro Vancouver gets its act together. (They have promised a single regional licence by the end of the year.)

It means Uber and Lyft will likely launch first in Vancouver, and you might be able to summon a ride on your smartphone by next week.

But it will be interesting to see how long it takes for your Uber or Lyft car to actually arrive. Both companies are already warning about a driver shortage because of the NDP government’s insistence on a Class 4 commercial licence for ride-hailing drivers.

And then there’s Doug McCallum, the taxi-loving mayor of Surrey. McCallum has already threatened to keep ride-hailing services out of Surrey, even though the province has made clear he has no authority to do that.

But he and all the other ride-hailing opponents have been fighting a long losing battle. Now let’s see if the thing actually works.

msmyth@postmedia.com

twitter.com/MikeSmythNews


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Transat AT reports $39.9M Q3 loss compared with $57.3M profit a year earlier

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MONTREAL – Travel company Transat AT Inc. reported a loss in its latest quarter compared with a profit a year earlier as its revenue edged lower.

The parent company of Air Transat says it lost $39.9 million or $1.03 per diluted share in its quarter ended July 31.

The result compared with a profit of $57.3 million or $1.49 per diluted share a year earlier.

Revenue in what was the company’s third quarter totalled $736.2 million, down from $746.3 million in the same quarter last year.

On an adjusted basis, Transat says it lost $1.10 per share in its latest quarter compared with an adjusted profit of $1.10 per share a year earlier.

Transat chief executive Annick Guérard says demand for leisure travel remains healthy, as evidenced by higher traffic, but consumers are increasingly price conscious given the current economic uncertainty.

This report by The Canadian Press was first published Sept. 12, 2024.

Companies in this story: (TSX:TRZ)

The Canadian Press. All rights reserved.

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Dollarama keeping an eye on competitors as Loblaw launches new ultra-discount chain

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Dollarama Inc.’s food aisles may have expanded far beyond sweet treats or piles of gum by the checkout counter in recent years, but its chief executive maintains his company is “not in the grocery business,” even if it’s keeping an eye on the sector.

“It’s just one small part of our store,” Neil Rossy told analysts on a Wednesday call, where he was questioned about the company’s food merchandise and rivals playing in the same space.

“We will keep an eye on all retailers — like all retailers keep an eye on us — to make sure that we’re competitive and we understand what’s out there.”

Over the last decade and as consumers have more recently sought deals, Dollarama’s food merchandise has expanded to include bread and pantry staples like cereal, rice and pasta sold at prices on par or below supermarkets.

However, the competition in the discount segment of the market Dollarama operates in intensified recently when the country’s biggest grocery chain began piloting a new ultra-discount store.

The No Name stores being tested by Loblaw Cos. Ltd. in Windsor, St. Catharines and Brockville, Ont., are billed as 20 per cent cheaper than discount retail competitors including No Frills. The grocery giant is able to offer such cost savings by relying on a smaller store footprint, fewer chilled products and a hearty range of No Name merchandise.

Though Rossy brushed off notions that his company is a supermarket challenger, grocers aren’t off his radar.

“All retailers in Canada are realistic about the fact that everyone is everyone’s competition on any given item or category,” he said.

Rossy declined to reveal how much of the chain’s sales would overlap with Loblaw or the food category, arguing the vast variety of items Dollarama sells is its strength rather than its grocery products alone.

“What makes Dollarama Dollarama is a very wide assortment of different departments that somewhat represent the old five-and-dime local convenience store,” he said.

The breadth of Dollarama’s offerings helped carry the company to a second-quarter profit of $285.9 million, up from $245.8 million in the same quarter last year as its sales rose 7.4 per cent.

The retailer said Wednesday the profit amounted to $1.02 per diluted share for the 13-week period ended July 28, up from 86 cents per diluted share a year earlier.

The period the quarter covers includes the start of summer, when Rossy said the weather was “terrible.”

“The weather got slightly better towards the end of the summer and our sales certainly increased, but not enough to make up for the season’s horrible start,” he said.

Sales totalled $1.56 billion for the quarter, up from $1.46 billion in the same quarter last year.

Comparable store sales, a key metric for retailers, increased 4.7 per cent, while the average transaction was down2.2 per cent and traffic was up seven per cent, RBC analyst Irene Nattel pointed out.

She told investors in a note that the numbers reflect “solid demand as cautious consumers focus on core consumables and everyday essentials.”

Analysts have attributed such behaviour to interest rates that have been slow to drop and high prices of key consumer goods, which are weighing on household budgets.

To cope, many Canadians have spent more time seeking deals, trading down to more affordable brands and forgoing small luxuries they would treat themselves to in better economic times.

“When people feel squeezed, they tend to shy away from discretionary, focus on the basics,” Rossy said. “When people are feeling good about their wallet, they tend to be more lax about the basics and more willing to spend on discretionary.”

The current economic situation has drawn in not just the average Canadian looking to save a buck or two, but also wealthier consumers.

“When the entire economy is feeling slightly squeezed, we get more consumers who might not have to or want to shop at a Dollarama generally or who enjoy shopping at a Dollarama but have the luxury of not having to worry about the price in some other store that they happen to be standing in that has those goods,” Rossy said.

“Well, when times are tougher, they’ll consider the extra five minutes to go to the store next door.”

This report by The Canadian Press was first published Sept. 11, 2024.

Companies in this story: (TSX:DOL)

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U.S. regulator fines TD Bank US$28M for faulty consumer reports

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TORONTO – The U.S. Consumer Financial Protection Bureau has ordered TD Bank Group to pay US$28 million for repeatedly sharing inaccurate, negative information about its customers to consumer reporting companies.

The agency says TD has to pay US$7.76 million in total to tens of thousands of victims of its illegal actions, along with a US$20 million civil penalty.

It says TD shared information that contained systemic errors about credit card and bank deposit accounts to consumer reporting companies, which can include credit reports as well as screening reports for tenants and employees and other background checks.

CFPB director Rohit Chopra says in a statement that TD threatened the consumer reports of customers with fraudulent information then “barely lifted a finger to fix it,” and that regulators will need to “focus major attention” on TD Bank to change its course.

TD says in a statement it self-identified these issues and proactively worked to improve its practices, and that it is committed to delivering on its responsibilities to its customers.

The bank also faces scrutiny in the U.S. over its anti-money laundering program where it expects to pay more than US$3 billion in monetary penalties to resolve.

This report by The Canadian Press was first published Sept. 11, 2024.

Companies in this story: (TSX:TD)

The Canadian Press. All rights reserved.

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