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Uber and Lyft are finally coming to Vancouver, British Columbia – Quartz

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Future of Mobility

Humanity needs new ways to sustainably move around.

Uber conquered North America a long time ago. Except for Vancouver.

Uber launched quietly in Canada’s third-largest metro area in the summer of 2012. But that November, the local transport regulator informed the company it needed to follow the same rules as limousine services and charge a minimum of $75 per trip, effectively shutting Uber down.

The request didn’t fly with Uber co-founder and then-CEO Travis Kalanick (“almost no one was abiding by that rule,” he told a local news outlet at the time). But in striking contrast to most other North American cities, Uber’s usual lobbying tactics (Twitter campaigns, emails to users, heckling politicians) didn’t work on Vancouver.

In late 2014, with Uber rumored to be eyeing a return to Vancouver, the city placed a six-month moratorium on issuing new taxi licenses and British Columbia deployed plainclothes transit agents to monitor for any illegal taxi operators. Over the next few years, the city council repeatedly extended the moratorium.

So it was a very big deal when yesterday (Jan. 23) the Passenger Transportation Board announced it had approved both Uber and Lyft to operate their ride-hail services in parts of British Columbia.

Uber plans to start service by 11am today, the company said in an email to subscribers.

British Columbia opened applications to operate a ride-hail business in September 2019, so this has been in the making for a while. Still, it’s a milestone for Uber and Lyft, which have rarely if ever encountered the level of resistance to their service that they did in Vancouver.

How did Vancouver manage without Uber for eight years? According to a 2019 article in Slate.com, just fine:

So how have Vancouverites handled the lack of ride-hailing? Well, their city has hardly ground to a halt. The percentage of Vancouverites who commute to work by walking, cycling, or transit rose from 57 percent in 2013 to 59 percent in 2017. During that time, the share of commute trips by bicycle jumped by about 50 percent as Vancouver rolled out investments like a network of protected downtown bike lanes. TransLink, the regional transit authority, grew ridership by 5.7 percent in 2017, easily the fastest rate in North America. Andrew McCurran, TransLink’s director of strategic planning and policy, says ridership rose even faster in 2018, by 6.7 percent. Remarkably, a major driver was TransLink’s bus ridership, which rose by 7.3 percent last year.

Short-term car rentals like Car2Go were also popular, Slate reported:

Car sharing is also wildly popular in Vancouver, with 3,000 shared vehicles giving the metro area the most per capita in North America. Car2Go has 192,000 members in the region—more than anywhere else on the continent. Again, ride-hailing’s absence may be a contributor. It’s easy to see how “free-floating” car-share service—meaning you can pick up and leave a vehicle in any legal parking spot—can function as a ride-hail substitute when someone doesn’t want to drive round trip.

The second point is especially interesting because Car2Go, a joint venture of German automakers Daimler and BMW, late last year announced it would cease operations in North America on Feb. 29, 2020, leaving many cities without the sort of free-floating car rentals it offered. That means Vancouverites are soon to be without one popular mode of transport, giving Uber and Lyft more space to fill.

Uber’s (and Lyft’s) green light in Vancouver gives Uber a much-needed win at a time when regulators are scrutinizing it more closely around the world. In the final months of 2019, London declined to renew Uber’s license; New Jersey hit the company with a $640 million bill for misclassifying drivers as independent contractors; Seattle approved new fees on rides and a minimum wage for drivers; Chicago passed a congestion tax on ride-hail services; and India said it may cap the commission Uber takes on fares at 10%. There was also, of course, the gig economy legislation California passed in September making it more difficult to classify workers as contractors, and prompting sweeping changes to the business from Uber.

In short, the global state of ride-hail is far from clear. But British Columbia just made Uber’s future a little brighter.

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Transat AT reports $39.9M Q3 loss compared with $57.3M profit a year earlier

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MONTREAL – Travel company Transat AT Inc. reported a loss in its latest quarter compared with a profit a year earlier as its revenue edged lower.

The parent company of Air Transat says it lost $39.9 million or $1.03 per diluted share in its quarter ended July 31.

The result compared with a profit of $57.3 million or $1.49 per diluted share a year earlier.

Revenue in what was the company’s third quarter totalled $736.2 million, down from $746.3 million in the same quarter last year.

On an adjusted basis, Transat says it lost $1.10 per share in its latest quarter compared with an adjusted profit of $1.10 per share a year earlier.

Transat chief executive Annick Guérard says demand for leisure travel remains healthy, as evidenced by higher traffic, but consumers are increasingly price conscious given the current economic uncertainty.

This report by The Canadian Press was first published Sept. 12, 2024.

Companies in this story: (TSX:TRZ)

The Canadian Press. All rights reserved.

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Dollarama keeping an eye on competitors as Loblaw launches new ultra-discount chain

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Dollarama Inc.’s food aisles may have expanded far beyond sweet treats or piles of gum by the checkout counter in recent years, but its chief executive maintains his company is “not in the grocery business,” even if it’s keeping an eye on the sector.

“It’s just one small part of our store,” Neil Rossy told analysts on a Wednesday call, where he was questioned about the company’s food merchandise and rivals playing in the same space.

“We will keep an eye on all retailers — like all retailers keep an eye on us — to make sure that we’re competitive and we understand what’s out there.”

Over the last decade and as consumers have more recently sought deals, Dollarama’s food merchandise has expanded to include bread and pantry staples like cereal, rice and pasta sold at prices on par or below supermarkets.

However, the competition in the discount segment of the market Dollarama operates in intensified recently when the country’s biggest grocery chain began piloting a new ultra-discount store.

The No Name stores being tested by Loblaw Cos. Ltd. in Windsor, St. Catharines and Brockville, Ont., are billed as 20 per cent cheaper than discount retail competitors including No Frills. The grocery giant is able to offer such cost savings by relying on a smaller store footprint, fewer chilled products and a hearty range of No Name merchandise.

Though Rossy brushed off notions that his company is a supermarket challenger, grocers aren’t off his radar.

“All retailers in Canada are realistic about the fact that everyone is everyone’s competition on any given item or category,” he said.

Rossy declined to reveal how much of the chain’s sales would overlap with Loblaw or the food category, arguing the vast variety of items Dollarama sells is its strength rather than its grocery products alone.

“What makes Dollarama Dollarama is a very wide assortment of different departments that somewhat represent the old five-and-dime local convenience store,” he said.

The breadth of Dollarama’s offerings helped carry the company to a second-quarter profit of $285.9 million, up from $245.8 million in the same quarter last year as its sales rose 7.4 per cent.

The retailer said Wednesday the profit amounted to $1.02 per diluted share for the 13-week period ended July 28, up from 86 cents per diluted share a year earlier.

The period the quarter covers includes the start of summer, when Rossy said the weather was “terrible.”

“The weather got slightly better towards the end of the summer and our sales certainly increased, but not enough to make up for the season’s horrible start,” he said.

Sales totalled $1.56 billion for the quarter, up from $1.46 billion in the same quarter last year.

Comparable store sales, a key metric for retailers, increased 4.7 per cent, while the average transaction was down2.2 per cent and traffic was up seven per cent, RBC analyst Irene Nattel pointed out.

She told investors in a note that the numbers reflect “solid demand as cautious consumers focus on core consumables and everyday essentials.”

Analysts have attributed such behaviour to interest rates that have been slow to drop and high prices of key consumer goods, which are weighing on household budgets.

To cope, many Canadians have spent more time seeking deals, trading down to more affordable brands and forgoing small luxuries they would treat themselves to in better economic times.

“When people feel squeezed, they tend to shy away from discretionary, focus on the basics,” Rossy said. “When people are feeling good about their wallet, they tend to be more lax about the basics and more willing to spend on discretionary.”

The current economic situation has drawn in not just the average Canadian looking to save a buck or two, but also wealthier consumers.

“When the entire economy is feeling slightly squeezed, we get more consumers who might not have to or want to shop at a Dollarama generally or who enjoy shopping at a Dollarama but have the luxury of not having to worry about the price in some other store that they happen to be standing in that has those goods,” Rossy said.

“Well, when times are tougher, they’ll consider the extra five minutes to go to the store next door.”

This report by The Canadian Press was first published Sept. 11, 2024.

Companies in this story: (TSX:DOL)

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U.S. regulator fines TD Bank US$28M for faulty consumer reports

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TORONTO – The U.S. Consumer Financial Protection Bureau has ordered TD Bank Group to pay US$28 million for repeatedly sharing inaccurate, negative information about its customers to consumer reporting companies.

The agency says TD has to pay US$7.76 million in total to tens of thousands of victims of its illegal actions, along with a US$20 million civil penalty.

It says TD shared information that contained systemic errors about credit card and bank deposit accounts to consumer reporting companies, which can include credit reports as well as screening reports for tenants and employees and other background checks.

CFPB director Rohit Chopra says in a statement that TD threatened the consumer reports of customers with fraudulent information then “barely lifted a finger to fix it,” and that regulators will need to “focus major attention” on TD Bank to change its course.

TD says in a statement it self-identified these issues and proactively worked to improve its practices, and that it is committed to delivering on its responsibilities to its customers.

The bank also faces scrutiny in the U.S. over its anti-money laundering program where it expects to pay more than US$3 billion in monetary penalties to resolve.

This report by The Canadian Press was first published Sept. 11, 2024.

Companies in this story: (TSX:TD)

The Canadian Press. All rights reserved.

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