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Five Features Social Media Companies Can Build Now to Fight Online Abuse – PEN America

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Diagram of person silhouettes talking to one another; text in the center: “Online abuse isn’t just about hurt feelings.”

As part of our effort to #FightOnlineAbuseNowwe’re publishing a series of pieces about the harm online abuse poses to free speech—but also what Facebook, Twitter, and other social media companies can do to blunt its worst effects.

Writers and journalists increasingly rely on social media platforms to stay on top of news, find sources, engage with readers, and promote their work. Yet their visibility and the nature of their work—to challenge the status quo and hold the powerful accountable—can make them lightning rods for online abuse. They are relentlessly harassed in these spaces, especially if they are women, Black, Latino, LGBTQ+, members of religious or ethnic minorities, or if they cover topics such as feminism, politics, or race.

But there are concrete steps social media companies can take to reduce the devastating impact of online abuse by giving users more control over their privacy, security, identity, and account history. Here are five features they should build:

1. Safety Modes: Making it easer to tighten privacy and security settings

While social media companies give users granular control over their settings, it can be confusing and time consuming to figure out how these adjustments impact visibility and reach. For writers and journalists who require a public presence online to do their job, finding the balance between visibility and safety is full of trade-offs. When under attack, they often freeze their accounts until the trouble passes, but that means they can’t engage with friends, followers, or the public.

Platforms need to make it easier for users to fine-tune their privacy and security. Users should be able to save configurations of settings into personalized “safety modes,” which they can easily toggle between. When they alternate between safety modes, a “visibility snapshot” should show them in real time who will be able to see their content.

2. Identities: distinguishing between the personal and professional

Fusing personal and professional identities online can make writers and journalists more vulnerable, as abusive trolls leverage private information to humiliate, discredit, and intimidate them, their friends, and families. Social media platforms should make it easier to create boundaries between private and public “identities” online, while allowing users to keep their audiences. Users should be able to toggle between personal and professional identities, and migrate or share audiences between them. Platforms should also allow users to decide which subsets of friends or followers see their content—features that Facebook, Instagram, and Twitter are already experimenting with.

3. Managing account histories

While people may switch jobs and careers—and even shift their views over time—their social media histories, which can date back more than a decade, become treasure troves for abuse. Social media platforms should make it easier for users to manage their personal account histories, including the ability to easily search and review old posts, and make them private, as well as delete and archive content.

To preserve transparency and accountability, especially for social media accounts used by public officials and entities, it is critical that journalists have access to tools that archive the internet and to laws requiring public officials to retain records of communications that may be disclosed to the public.

4. Anti-harassment help centers: educating users on how to protect themselves

Social media companies have been improving their anti-harassment features, but many of these are still hard to find and navigate. Each platform should build a user-friendly section in their help center that deals specifically with online abuse, including internal features and links to external tools and resources. Facebook, Instagram, and Twitter need to get creative by using nudges, quizzes, sign-on prompts, and videos to get the message across. They must invest in training vulnerable users, like journalists and writers, to proactively use features that reduce risk and exposure to attacks.

5. Third-party tools

Beyond the major social media platforms, start-ups, nonprofits, and universities are building third-party tools to help counter online abuse. Some scrub private information from data broker sites; others help users manage their Twitter account histories. A handful enlist allies to help those facing abuse. Still others filter, mute, or block problematic accounts or demystify convoluted privacy and security settings. Many of these tools are still in early stages of development, are not sufficiently financed, or known widely enough to reach the majority of users in need. Some involve costs for the consumer, which may be an insurmountable obstacle for those who need them most.

Social media platforms should recognize the gravity of online abuse and support third-party tools—especially those built by and for women, Black, Latino, Indigenous, or LGBTQ+ technologists with direct experience of online abuse—by investing in their research and development, and providing access to the data and information they need to succeed. They should consider integrating third-party tools that have proven effective at mitigating online harassment.


Online attacks can damage mental and physical health, chill free expression, and silence voices that are already underrepresented in the creative and media sectors and in public discourse. By embracing these five concrete and actionable recommendations, social media companies can better protect all vulnerable individuals and create a safer online environment where writing, creativity, and ideas can flourish.

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Trump could cash out his DJT stock within weeks. Here’s what happens if he sells

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Former President Donald Trump is on the brink of a significant financial decision that could have far-reaching implications for both his personal wealth and the future of his fledgling social media company, Trump Media & Technology Group (TMTG). As the lockup period on his shares in TMTG, which owns Truth Social, nears its end, Trump could soon be free to sell his substantial stake in the company. However, the potential payday, which makes up a large portion of his net worth, comes with considerable risks for Trump and his supporters.

Trump’s stake in TMTG comprises nearly 59% of the company, amounting to 114,750,000 shares. As of now, this holding is valued at approximately $2.6 billion. These shares are currently under a lockup agreement, a common feature of initial public offerings (IPOs), designed to prevent company insiders from immediately selling their shares and potentially destabilizing the stock. The lockup, which began after TMTG’s merger with a special purpose acquisition company (SPAC), is set to expire on September 25, though it could end earlier if certain conditions are met.

Should Trump decide to sell his shares after the lockup expires, the market could respond in unpredictable ways. The sale of a substantial number of shares by a major stakeholder like Trump could flood the market, potentially driving down the stock price. Daniel Bradley, a finance professor at the University of South Florida, suggests that the market might react negatively to such a large sale, particularly if there aren’t enough buyers to absorb the supply. This could lead to a sharp decline in the stock’s value, impacting both Trump’s personal wealth and the company’s market standing.

Moreover, Trump’s involvement in Truth Social has been a key driver of investor interest. The platform, marketed as a free speech alternative to mainstream social media, has attracted a loyal user base largely due to Trump’s presence. If Trump were to sell his stake, it might signal a lack of confidence in the company, potentially shaking investor confidence and further depressing the stock price.

Trump’s decision is also influenced by his ongoing legal battles, which have already cost him over $100 million in legal fees. Selling his shares could provide a significant financial boost, helping him cover these mounting expenses. However, this move could also have political ramifications, especially as he continues his bid for the Republican nomination in the 2024 presidential race.

Trump Media’s success is closely tied to Trump’s political fortunes. The company’s stock has shown volatility in response to developments in the presidential race, with Trump’s chances of winning having a direct impact on the stock’s value. If Trump sells his stake, it could be interpreted as a lack of confidence in his own political future, potentially undermining both his campaign and the company’s prospects.

Truth Social, the flagship product of TMTG, has faced challenges in generating traffic and advertising revenue, especially compared to established social media giants like X (formerly Twitter) and Facebook. Despite this, the company’s valuation has remained high, fueled by investor speculation on Trump’s political future. If Trump remains in the race and manages to secure the presidency, the value of his shares could increase. Conversely, any missteps on the campaign trail could have the opposite effect, further destabilizing the stock.

As the lockup period comes to an end, Trump faces a critical decision that could shape the future of both his personal finances and Truth Social. Whether he chooses to hold onto his shares or cash out, the outcome will likely have significant consequences for the company, its investors, and Trump’s political aspirations.

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Arizona man accused of social media threats to Trump is arrested

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Cochise County, AZ — Law enforcement officials in Arizona have apprehended Ronald Lee Syvrud, a 66-year-old resident of Cochise County, after a manhunt was launched following alleged death threats he made against former President Donald Trump. The threats reportedly surfaced in social media posts over the past two weeks, as Trump visited the US-Mexico border in Cochise County on Thursday.

Syvrud, who hails from Benson, Arizona, located about 50 miles southeast of Tucson, was captured by the Cochise County Sheriff’s Office on Thursday afternoon. The Sheriff’s Office confirmed his arrest, stating, “This subject has been taken into custody without incident.”

In addition to the alleged threats against Trump, Syvrud is wanted for multiple offences, including failure to register as a sex offender. He also faces several warrants in both Wisconsin and Arizona, including charges for driving under the influence and a felony hit-and-run.

The timing of the arrest coincided with Trump’s visit to Cochise County, where he toured the US-Mexico border. During his visit, Trump addressed the ongoing border issues and criticized his political rival, Democratic presidential nominee Kamala Harris, for what he described as lax immigration policies. When asked by reporters about the ongoing manhunt for Syvrud, Trump responded, “No, I have not heard that, but I am not that surprised and the reason is because I want to do things that are very bad for the bad guys.”

This incident marks the latest in a series of threats against political figures during the current election cycle. Just earlier this month, a 66-year-old Virginia man was arrested on suspicion of making death threats against Vice President Kamala Harris and other public officials.

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Trump Media & Technology Group Faces Declining Stock Amid Financial Struggles and Increased Competition

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Tech News in Canada

Trump Media & Technology Group’s stock has taken a significant hit, dropping more than 11% this week following a disappointing earnings report and the return of former U.S. President Donald Trump to the rival social media platform X, formerly known as Twitter. This decline is part of a broader downward trend for the parent company of Truth Social, with the stock plummeting nearly 43% since mid-July. Despite the sharp decline, some investors remain unfazed, expressing continued optimism for the company’s financial future or standing by their investment as a show of political support for Trump.

One such investor, Todd Schlanger, an interior designer from West Palm Beach, explained his commitment to the stock, stating, “I’m a Republican, so I supported him. When I found out about the stock, I got involved because I support the company and believe in free speech.” Schlanger, who owns around 1,000 shares, is a regular user of Truth Social and is excited about the company’s future, particularly its plans to expand its streaming services. He believes Truth Social has the potential to be as strong as Facebook or X, despite the stock’s recent struggles.

However, Truth Social’s stock performance is deeply tied to Trump’s political influence and the company’s ability to generate sustainable revenue, which has proven challenging. An earnings report released last Friday showed the company lost over $16 million in the three-month period ending in June. Revenue dropped by 30%, down to approximately $836,000 compared to $1.2 million during the same period last year.

In response to the earnings report, Truth Social CEO Devin Nunes emphasized the company’s strong cash position, highlighting $344 million in cash reserves and no debt. He also reiterated the company’s commitment to free speech, stating, “From the beginning, it was our intention to make Truth Social an impenetrable beachhead of free speech, and by taking extraordinary steps to minimize our reliance on Big Tech, that is exactly what we are doing.”

Despite these assurances, investors reacted negatively to the quarterly report, leading to a steep drop in stock price. The situation was further complicated by Trump’s return to X, where he posted for the first time in a year. Trump’s exclusivity agreement with Trump Media & Technology Group mandates that he posts personal content first on Truth Social. However, he is allowed to make politically related posts on other social media platforms, which he did earlier this week, potentially drawing users away from Truth Social.

For investors like Teri Lynn Roberson, who purchased shares near the company’s peak after it went public in March, the decline in stock value has been disheartening. However, Roberson remains unbothered by the poor performance, saying her investment was more about supporting Trump than making money. “I’m way at a loss, but I am OK with that. I am just watching it for fun,” Roberson said, adding that she sees Trump’s return to X as a positive move that could expand his reach beyond Truth Social’s “echo chamber.”

The stock’s performance holds significant financial implications for Trump himself, as he owns a 65% stake in Trump Media & Technology Group. According to Fortune, this stake represents a substantial portion of his net worth, which could be vulnerable if the company continues to struggle financially.

Analysts have described Truth Social as a “meme stock,” similar to companies like GameStop and AMC that saw their stock prices driven by ideological investments rather than business fundamentals. Tyler Richey, an analyst at Sevens Report Research, noted that the stock has ebbed and flowed based on sentiment toward Trump. He pointed out that the recent decline coincided with the rise of U.S. Vice President Kamala Harris as the Democratic presidential nominee, which may have dampened perceptions of Trump’s 2024 election prospects.

Jay Ritter, a finance professor at the University of Florida, offered a grim long-term outlook for Truth Social, suggesting that the stock would likely remain volatile, but with an overall downward trend. “What’s lacking for the true believer in the company story is, ‘OK, where is the business strategy that will be generating revenue?'” Ritter said, highlighting the company’s struggle to produce a sustainable business model.

Still, for some investors, like Michael Rogers, a masonry company owner in North Carolina, their support for Trump Media & Technology Group is unwavering. Rogers, who owns over 10,000 shares, said he invested in the company both as a show of support for Trump and because of his belief in the company’s financial future. Despite concerns about the company’s revenue challenges, Rogers expressed confidence in the business, stating, “I’m in it for the long haul.”

Not all investors are as confident. Mitchell Standley, who made a significant return on his investment earlier this year by capitalizing on the hype surrounding Trump Media’s planned merger with Digital World Acquisition Corporation, has since moved on. “It was basically just a pump and dump,” Standley told ABC News. “I knew that once they merged, all of his supporters were going to dump a bunch of money into it and buy it up.” Now, Standley is staying away from the company, citing the lack of business fundamentals as the reason for his exit.

Truth Social’s future remains uncertain as it continues to struggle with financial losses and faces stiff competition from established social media platforms. While its user base and investor sentiment are bolstered by Trump’s political following, the company’s long-term viability will depend on its ability to create a sustainable revenue stream and maintain relevance in a crowded digital landscape.

As the company seeks to stabilize, the question remains whether its appeal to Trump’s supporters can translate into financial success or whether it will remain a volatile stock driven more by ideology than business fundamentals.

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