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Apple Ends iPhone 8 Logic Board Repair Program That Started in 2018 – MacRumors

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Apple today ended a program that offered customers with possibly defective iPhone 8 models with a free repair for their logic board, which in some cases caused the device to restart and become unresponsive.


The program officially launched in August of 2018 and targeted a “very small percentage” of ‌iPhone‌ 8 devices that may have had a defective logic board. According to Apple, at the time, affected models were sold between September 2017 and March 2018 in China, Hong Kong, India, Japan, Macau, New Zealand, and the U.S. The ‌iPhone‌ 8 Plus was not part of the program, and Apple had previously prompted customers to its support website to check if they were eligible for a free repair.

Now, the program has officially ended, and Apple has removed it from its repair program list on its website. The program ran for more than three years, and while it has finished, customers still experiencing issues with their ‌iPhone‌ 8 should still contact Apple support as they may still be willing to help.

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Sunday September 26, 2021 11:43 pm PDT by

Update: According to the video mentioned below, even if an iPhone 13 display is replaced with a genuine and original iPhone 13 screen, Face ID will stop working. In the video, the repair provider swapped two original iPhone 13 screens and in both cases, Face ID was inoperative after the new screens were installed. It seems to be the case that if the original screen is put back with the original…

Apple Launches ‘No Sound’ Repair Program for iPhone 12 and 12 Pro Models

Apple today announced the launch of a new service program that addresses an issue that can cause some iPhone 12 and 12 Pro devices to experience sound issues. According to Apple, a “very small percentage” of iPhone 12 and 12 Pro models may experience sound problems because of a component that can fail on the receiver module. Affected devices were manufactured between October 2020 and April…

U.S. President Joe Biden to Direct FTC to Draft Right to Repair Rules

United States President Joe Biden plans to direct the U.S. Federal Trade Commission to create new right to repair rules that would affect tech companies like Apple, reports Bloomberg.
The rules would prevent manufacturers from limiting consumers’ options for repairing products at independent repair shops or on their own, and the presidential directive is expected to mention mobile phone…

Apple Expanding Independent Repair Provider Program Worldwide

Apple today announced that it is expanding its Independent Repair Provider Program to more than 200 countries, which is nearly every country where Apple products are sold.
First introduced in 2019, the Independent Repair Provider Program is designed to provide repair shops with access to genuine parts, tools, repair manuals, and diagnostics for performing out-of-warranty repairs for Apple…

Apple’s Efforts to Block ‘Right to Repair’ Laws Highlighted in New Report

There have been a number of reports about Right to Repair legislation across the United States, and an equal number of reports about the lengths that Apple has gone to in order to block new repair bills from becoming law.
Bloomberg today shared a new Right to Repair piece that highlights how Apple, Microsoft, Amazon, and Google have worked to put a stop to laws that would require the tech…

U.S. FTC Commits to Fighting Against Unlawful Repair Restrictions

The United States Federal Trade Commission today announced that it is committed to devoting more of its resources to fight against unlawful repair restrictions in a move that has the potential to impact Apple in the future.
Earlier this month, U.S. President Joe Biden called on the FTC to create new right to repair rules that will prevent manufacturers from limiting consumers and businesses…

AppleCare+ Now Covers Cracked Back Glass on iPhone 12 and iPhone 13 Models for Reduced $29 Fee

Apple today indicated that “back-glass only” damage on iPhone 12 and iPhone 13 models is now eligible for repair under AppleCare+ for a reduced fee of $29 in the United States, $39 in Canada, £25 in the UK, or the equivalent in other countries.
Prior to this change, cracked or damaged back glass on an iPhone 12 cost $99 to be repaired if the device was covered by an AppleCare+ plan.
In…

Germany Urges EU to Require 7 Years of Updates and Repairs for iOS Devices

Smartphone makers like Apple and Google should be required to provide security updates and spare parts for their mobile devices for at least seven years, according to new environmental responsibility proposals from the German government to the European Union (via Heise Online).
The European Commission recently proposed that mobile device manufacturers should provide software updates and…

Original Apple Watch Added to Apple’s ‘Vintage Product’ List

Thursday September 30, 2021 10:30 am PDT by

Apple today updated its list of vintage and obsolete products to add the 38mm and 42mm Apple Watch models to the vintage list, marking the first time that the Apple Watch has been included.
The first Apple Watch was introduced more than six years ago in April 2015, with the “Series 1” replacement and Series 2 upgrade following in 2016. Apple has continued on updating the Apple Watch each…

Researcher Says Apple Ignored Three Zero-Day Security Vulnerabilities Still Present in iOS 15

In 2019, Apple opened its Security Bounty Program to the public, offering payouts up to $1 million to researchers who share critical iOS, iPadOS, macOS, tvOS, or watchOS security vulnerabilities with Apple, including the techniques used to exploit them. The program is designed to help Apple keep its software platforms as safe as possible.
In the time since, reports have surfaced indicating…

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Ottawa orders TikTok’s Canadian arm to be dissolved

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The federal government is ordering the dissolution of TikTok’s Canadian business after a national security review of the Chinese company behind the social media platform, but stopped short of ordering people to stay off the app.

Industry Minister François-Philippe Champagne announced the government’s “wind up” demand Wednesday, saying it is meant to address “risks” related to ByteDance Ltd.’s establishment of TikTok Technology Canada Inc.

“The decision was based on the information and evidence collected over the course of the review and on the advice of Canada’s security and intelligence community and other government partners,” he said in a statement.

The announcement added that the government is not blocking Canadians’ access to the TikTok application or their ability to create content.

However, it urged people to “adopt good cybersecurity practices and assess the possible risks of using social media platforms and applications, including how their information is likely to be protected, managed, used and shared by foreign actors, as well as to be aware of which country’s laws apply.”

Champagne’s office did not immediately respond to a request for comment seeking details about what evidence led to the government’s dissolution demand, how long ByteDance has to comply and why the app is not being banned.

A TikTok spokesperson said in a statement that the shutdown of its Canadian offices will mean the loss of hundreds of well-paying local jobs.

“We will challenge this order in court,” the spokesperson said.

“The TikTok platform will remain available for creators to find an audience, explore new interests and for businesses to thrive.”

The federal Liberals ordered a national security review of TikTok in September 2023, but it was not public knowledge until The Canadian Press reported in March that it was investigating the company.

At the time, it said the review was based on the expansion of a business, which it said constituted the establishment of a new Canadian entity. It declined to provide any further details about what expansion it was reviewing.

A government database showed a notification of new business from TikTok in June 2023. It said Network Sense Ventures Ltd. in Toronto and Vancouver would engage in “marketing, advertising, and content/creator development activities in relation to the use of the TikTok app in Canada.”

Even before the review, ByteDance and TikTok were lightning rod for privacy and safety concerns because Chinese national security laws compel organizations in the country to assist with intelligence gathering.

Such concerns led the U.S. House of Representatives to pass a bill in March designed to ban TikTok unless its China-based owner sells its stake in the business.

Champagne’s office has maintained Canada’s review was not related to the U.S. bill, which has yet to pass.

Canada’s review was carried out through the Investment Canada Act, which allows the government to investigate any foreign investment with potential to might harm national security.

While cabinet can make investors sell parts of the business or shares, Champagne has said the act doesn’t allow him to disclose details of the review.

Wednesday’s dissolution order was made in accordance with the act.

The federal government banned TikTok from its mobile devices in February 2023 following the launch of an investigation into the company by federal and provincial privacy commissioners.

— With files from Anja Karadeglija in Ottawa

This report by The Canadian Press was first published Nov. 6, 2024.

The Canadian Press. All rights reserved.

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Here is how to prepare your online accounts for when you die

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LONDON (AP) — Most people have accumulated a pile of data — selfies, emails, videos and more — on their social media and digital accounts over their lifetimes. What happens to it when we die?

It’s wise to draft a will spelling out who inherits your physical assets after you’re gone, but don’t forget to take care of your digital estate too. Friends and family might treasure files and posts you’ve left behind, but they could get lost in digital purgatory after you pass away unless you take some simple steps.

Here’s how you can prepare your digital life for your survivors:

Apple

The iPhone maker lets you nominate a “ legacy contact ” who can access your Apple account’s data after you die. The company says it’s a secure way to give trusted people access to photos, files and messages. To set it up you’ll need an Apple device with a fairly recent operating system — iPhones and iPads need iOS or iPadOS 15.2 and MacBooks needs macOS Monterey 12.1.

For iPhones, go to settings, tap Sign-in & Security and then Legacy Contact. You can name one or more people, and they don’t need an Apple ID or device.

You’ll have to share an access key with your contact. It can be a digital version sent electronically, or you can print a copy or save it as a screenshot or PDF.

Take note that there are some types of files you won’t be able to pass on — including digital rights-protected music, movies and passwords stored in Apple’s password manager. Legacy contacts can only access a deceased user’s account for three years before Apple deletes the account.

Google

Google takes a different approach with its Inactive Account Manager, which allows you to share your data with someone if it notices that you’ve stopped using your account.

When setting it up, you need to decide how long Google should wait — from three to 18 months — before considering your account inactive. Once that time is up, Google can notify up to 10 people.

You can write a message informing them you’ve stopped using the account, and, optionally, include a link to download your data. You can choose what types of data they can access — including emails, photos, calendar entries and YouTube videos.

There’s also an option to automatically delete your account after three months of inactivity, so your contacts will have to download any data before that deadline.

Facebook and Instagram

Some social media platforms can preserve accounts for people who have died so that friends and family can honor their memories.

When users of Facebook or Instagram die, parent company Meta says it can memorialize the account if it gets a “valid request” from a friend or family member. Requests can be submitted through an online form.

The social media company strongly recommends Facebook users add a legacy contact to look after their memorial accounts. Legacy contacts can do things like respond to new friend requests and update pinned posts, but they can’t read private messages or remove or alter previous posts. You can only choose one person, who also has to have a Facebook account.

You can also ask Facebook or Instagram to delete a deceased user’s account if you’re a close family member or an executor. You’ll need to send in documents like a death certificate.

TikTok

The video-sharing platform says that if a user has died, people can submit a request to memorialize the account through the settings menu. Go to the Report a Problem section, then Account and profile, then Manage account, where you can report a deceased user.

Once an account has been memorialized, it will be labeled “Remembering.” No one will be able to log into the account, which prevents anyone from editing the profile or using the account to post new content or send messages.

X

It’s not possible to nominate a legacy contact on Elon Musk’s social media site. But family members or an authorized person can submit a request to deactivate a deceased user’s account.

Passwords

Besides the major online services, you’ll probably have dozens if not hundreds of other digital accounts that your survivors might need to access. You could just write all your login credentials down in a notebook and put it somewhere safe. But making a physical copy presents its own vulnerabilities. What if you lose track of it? What if someone finds it?

Instead, consider a password manager that has an emergency access feature. Password managers are digital vaults that you can use to store all your credentials. Some, like Keeper,Bitwarden and NordPass, allow users to nominate one or more trusted contacts who can access their keys in case of an emergency such as a death.

But there are a few catches: Those contacts also need to use the same password manager and you might have to pay for the service.

___

Is there a tech challenge you need help figuring out? Write to us at onetechtip@ap.org with your questions.

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Google’s partnership with AI startup Anthropic faces a UK competition investigation

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LONDON (AP) — Britain’s competition watchdog said Thursday it’s opening a formal investigation into Google’s partnership with artificial intelligence startup Anthropic.

The Competition and Markets Authority said it has “sufficient information” to launch an initial probe after it sought input earlier this year on whether the deal would stifle competition.

The CMA has until Dec. 19 to decide whether to approve the deal or escalate its investigation.

“Google is committed to building the most open and innovative AI ecosystem in the world,” the company said. “Anthropic is free to use multiple cloud providers and does, and we don’t demand exclusive tech rights.”

San Francisco-based Anthropic was founded in 2021 by siblings Dario and Daniela Amodei, who previously worked at ChatGPT maker OpenAI. The company has focused on increasing the safety and reliability of AI models. Google reportedly agreed last year to make a multibillion-dollar investment in Anthropic, which has a popular chatbot named Claude.

Anthropic said it’s cooperating with the regulator and will provide “the complete picture about Google’s investment and our commercial collaboration.”

“We are an independent company and none of our strategic partnerships or investor relationships diminish the independence of our corporate governance or our freedom to partner with others,” it said in a statement.

The U.K. regulator has been scrutinizing a raft of AI deals as investment money floods into the industry to capitalize on the artificial intelligence boom. Last month it cleared Anthropic’s $4 billion deal with Amazon and it has also signed off on Microsoft’s deals with two other AI startups, Inflection and Mistral.

The Canadian Press. All rights reserved.

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