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The truth about CBD; Instacart workers speak out: CBC's Marketplace Cheat Sheet – CBC.ca

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Miss something this week? Don’t panic. CBC’s Marketplace rounds up the consumer and health news you need.

Want this in your inbox? Get the Marketplace newsletter every Friday.

Illegal CBD products are everywhere and could put you at risk

Are you thinking about trying CBD or looking to find out what all the hype is about? You’ll want to check out Marketplace’s latest investigation. 

While Canadians look to CBD for its promise as a health remedy, Marketplace has found there’s no control over what goes into the illegal black market products.

Going undercover, we found hundreds of illegal CBD products for sale and salespeople who were willing to make prohibited health claims about the products. Read more

The Truth About CBD

2 days ago

CBD is found everywhere, from chocolate bars to pet treats, from face masks to moisturizers and bath bombs. A Marketplace investigation has found hundreds of illegal CBD products for sale. 22:30

Instacart ‘shoppers’ baffled by shrinking paycheques

Delivery people who work with Instacart, the app that collects online orders and drops them off at customers’ homes, say it’s impossible to understand how the company calculates what they’re paid, but that one thing is clear — their earnings have fallen significantly over the last few months.

“I’ve probably analyzed 3,000 to 4,000 batches of orders from Instacart, just trying to figure out how they establish their pricing model, and I can’t,” said Daniel Feuer, 52, of Whitby, Ont., one of six Instacart delivery people from across the country who spoke to Go Public.

“I’m making much less money, and it’s not about the number of orders going down, it’s about the actual payment for those orders decreasing.”

He’s not alone. Private Facebook groups, which include over 7,000 of the more than 20,000 Instacart workers in Canada, are loaded with complaints about pay.

Like many app-based companies Instacart uses an algorithm to calculate what it pays at any given time. In a statement to Go Public, a spokesperson said many factors are taken into account, including the current level of demand, mileage, the number and weight of items, and the retailer. Read more

Instacart shoppers see pay rates drop below minimum wage | Go Public

7 days ago

Instacart workers say they have been earning significantly less money — often below minimum wage rates — than earlier in the pandemic, while doing the same amount of work. 1:59

Patients out thousands to Ontario plastic surgeon they say disappeared

A dozen patients tell CBC News they’re out thousands of dollars after a plastic surgeon took deposits for procedures he never performed.

Pina Vitale paid Dr. Mahmood Kara, who also goes by Mahmud Kara of Dr. Kara Plastic Surgery, a 50 per cent deposit of $6,500 for a tummy tuck to be performed on Oct. 4. But in the weeks leading up to her appointment, Vitale could no longer reach anyone at Kara’s clinic.

“No one’s answering my calls. My emails are being sent back … phones have been disconnected. So I’m like, ‘What’s going on?’ ” she told CBC News during an interview at her home in Nobleton, Ont. “It’s so disappointing … [I worked] so hard to get here.”

Kara operates four private clinics across Ontario in Toronto, Scarborough, Vaughan and Whitby and has two satellite locations in Guelph and Burlington, according to his company’s website.

CBC News has reached out to Kara multiple times through lawyers, over email, phone, social media and in person. He has not responded to any of our questions or requests for comment. Read more

Pina Vitale is shown in her backyard with documents she’s saved from Dr. Kara Plastic Surgery. She’s out more than $6,000 after paying a deposit but not getting a procedure. (Mark Bochsler/CBC)

Amazon employees say conditions worsened as demand rose during pandemic

It’s no secret that online shopping has seen a huge uptick since the beginning of the pandemic.

For Amazon, that has meant higher profits. In 2020, company figures show that Amazon’s net profit worldwide reportedly grew 84 per cent.

But warehouse employees and contract delivery drivers tell The Fifth Estate that as demand rose, conditions worsened. 

When employees complained about increasingly difficult working conditions or tried to unionize, they say they faced retaliation and unfair practices by Amazon. Read more

Amazon has 16 warehouses in Canada, which it calls fulfilment centres, and more are being built. (Frederic Legrand/COMEO/Shutterstock)

Last season, Marketplace investigated what really happens to Amazon returns.

What else is going on?

BMO apologizes after guard asks residential school survivor to leave Winnipeg bank on 2 occasions
Vivian Ketchum says same guard twice told her to leave branch, including day she had appointment with manager.

Flair Airlines expands fleet, adds 14 new routes in Canada, U.S.
Discount carrier with ambitious expansion plans looking for opportunities.

X-Lite Mini Electronic Lighter recalled due to potential fire and burn hazard
Consumers should immediately stop using the product and contact X-Lite Corporation for a free replacement.

Ombrelle Garnier Complete Dry Mist Spray sunscreen recalled due to elevated benzene levels
Stop using the recalled products.

Marketplace needs your help

Do you use natural health products when your kids are feeling ill? What do you give them for colds, allergies, sore throats, even teething and colic? We want to hear from you. Email us at marketplace@cbc.ca.  

Watch this week’s episode of Marketplace and catch up on past episodes any time on CBC Gem.

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Roots sees room for expansion in activewear, reports $5.2M Q2 loss and sales drop

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TORONTO – Roots Corp. may have built its brand on all things comfy and cosy, but its CEO says activewear is now “really becoming a core part” of the brand.

The category, which at Roots spans leggings, tracksuits, sports bras and bike shorts, has seen such sustained double-digit growth that Meghan Roach plans to make it a key part of the business’ future.

“It’s an area … you will see us continue to expand upon,” she told analysts on a Friday call.

The Toronto-based retailer’s push into activewear has taken shape over many years and included several turns as the official designer and supplier of Team Canada’s Olympic uniform.

But consumers have had plenty of choice when it comes to workout gear and other apparel suited to their sporting needs. On top of the slew of athletic brands like Nike and Adidas, shoppers have also gravitated toward Lululemon Athletica Inc., Alo and Vuori, ramping up competition in the activewear category.

Roach feels Roots’ toehold in the category stems from the fit, feel and following its merchandise has cultivated.

“Our product really resonates with (shoppers) because you can wear it through multiple different use cases and occasions,” she said.

“We’ve been seeing customers come back again and again for some of these core products in our activewear collection.”

Her remarks came the same day as Roots revealed it lost $5.2 million in its latest quarter compared with a loss of $5.3 million in the same quarter last year.

The company said the second-quarter loss amounted to 13 cents per diluted share for the quarter ended Aug. 3, the same as a year earlier.

In presenting the results, Roach reminded analysts that the first half of the year is usually “seasonally small,” representing just 30 per cent of the company’s annual sales.

Sales for the second quarter totalled $47.7 million, down from $49.4 million in the same quarter last year.

The move lower came as direct-to-consumer sales amounted to $36.4 million, down from $37.1 million a year earlier, as comparable sales edged down 0.2 per cent.

The numbers reflect the fact that Roots continued to grapple with inventory challenges in the company’s Cooper fleece line that first cropped up in its previous quarter.

Roots recently began to use artificial intelligence to assist with daily inventory replenishments and said more tools helping with allocation will go live in the next quarter.

Beyond that time period, the company intends to keep exploring AI and renovate more of its stores.

It will also re-evaluate its design ranks.

Roots announced Friday that chief product officer Karuna Scheinfeld has stepped down.

Rather than fill the role, the company plans to hire senior level design talent with international experience in the outdoor and activewear sectors who will take on tasks previously done by the chief product officer.

This report by The Canadian Press was first published Sept. 13, 2024.

Companies in this story: (TSX:ROOT)

The Canadian Press. All rights reserved.

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Talks on today over HandyDART strike affecting vulnerable people in Metro Vancouver

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VANCOUVER – Mediated talks between the union representing HandyDART workers in Metro Vancouver and its employer, Transdev, are set to resume today as a strike that has stopped most services drags into a second week.

No timeline has been set for the length of the negotiations, but Joe McCann, president of the Amalgamated Transit Union Local 1724, says they are willing to stay there as long as it takes, even if talks drag on all night.

About 600 employees of the door-to-door transit service for people unable to navigate the conventional transit system have been on strike since last Tuesday, pausing service for all but essential medical trips.

Hundreds of drivers rallied outside TransLink’s head office earlier this week, calling for the transportation provider to intervene in the dispute with Transdev, which was contracted to oversee HandyDART service.

Transdev said earlier this week that it will provide a reply to the union’s latest proposal on Thursday.

A statement from the company said it “strongly believes” that their employees deserve fair wages, and that a fair contract “must balance the needs of their employees, clients and taxpayers.”

This report by The Canadian Press was first published Sept. 12, 2024.

The Canadian Press. All rights reserved.

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Transat AT reports $39.9M Q3 loss compared with $57.3M profit a year earlier

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MONTREAL – Travel company Transat AT Inc. reported a loss in its latest quarter compared with a profit a year earlier as its revenue edged lower.

The parent company of Air Transat says it lost $39.9 million or $1.03 per diluted share in its quarter ended July 31.

The result compared with a profit of $57.3 million or $1.49 per diluted share a year earlier.

Revenue in what was the company’s third quarter totalled $736.2 million, down from $746.3 million in the same quarter last year.

On an adjusted basis, Transat says it lost $1.10 per share in its latest quarter compared with an adjusted profit of $1.10 per share a year earlier.

Transat chief executive Annick Guérard says demand for leisure travel remains healthy, as evidenced by higher traffic, but consumers are increasingly price conscious given the current economic uncertainty.

This report by The Canadian Press was first published Sept. 12, 2024.

Companies in this story: (TSX:TRZ)

The Canadian Press. All rights reserved.

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