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How MLSE decided who keeps their tickets with Leafs and Raptors crowds cut in half – Toronto Star

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Inside Maple Leaf Sports and Entertainment, the sales department had already been thinking about what to do if crowd limits at the home of the Raptors and Leafs were to be restricted again, as the spread of the Omicron variant dominated the news cycle.

But there wasn’t much to be done proactively on Wednesday when, just hours after a final decision by the provincial government was made, Ontario Premier Doug Ford announced venues that hold 1,000 or more people — such as Scotiabank Arena — would be capped at 50 per cent.

Tom McDonald, MLSE’s vice-president of ticketing and sales, knew getting information out to ticket holders was the priority, even if there wasn’t much to be had at that point.

“Everybody just wants to understand what it means for them and their purchases,” McDonald said. “That was first and foremost. We needed to get in front of it. We needed to buy some time and let our fans know that we were on it.”

So the company “basically asked for patience,” he said, telling fans they would find out more in 24 hours.

MLSE had planned for limits during the Raptors’ pre-season and the start of the basketball schedule in October, but the government cleared the way for full capacity by the Oct. 20 home opener against the Washington Wizards. Tickets were sold en masse from there, and the game changed.

“It’s a different animal after you’ve already sold to full capacity, to try and back out of that 100 per cent capacity,” McDonald said. “There hasn’t been too many teams that have done it. So we’re in uncharted waters, so to speak.”

MLSE ultimately decided to “prioritize and satisfy” season-ticket holders — about 85 per cent of total seats for Leafs games, roughly 70 per cent for the Raptors — when deciding who gets into the building at half-capacity, roughly 10,000.

The process involved more than 100 employees — in the hours between Ford’s announcement and Thursday afternoon — to deal with refunds, answer a flood of questions from the public and help notify those who can attend, starting with Saturday night’s Raptors-Warriors game. The next Leafs home date is Dec. 23 against the St. Louis Blues.

“All non-season seat tickets will be refunded, and tickets will be allocated among season seat members for upcoming games based on the new capacity limited,” MLSE said in Thursday’s statement.

Similar to the Raptors pre-season, when restrictions were also in place, season-ticket holders will be divided randomly into two groups and receive tickets to attend alternate games “between now and mid-January.”

“Members will be contacted again in January with allocations for the next phase of games based on current public health restrictions. All ticket holders will be notified of refund details in the coming days, with Raptors members being notified (Thursday) and Leafs members being notified by Tuesday, of allocation details.”

Credit-card refunds will take seven to 10 days, McDonald said.

McDonald called the compromise “fair and equitable” for ticket holders.

“Our members have made the commitment of buying every seat for every game and that’s a commitment we made to them. to give them access when we are able,” he said. “Obviously going through this process with reduced capacity, things have changed, but we made this decision to prioritize them given the history and the long-standing support that our members have and continue to give us.”

The process of trying to prepare for all eventualities in a shifting environment has been a challenge for the ticketing staff for more than 18 months.

“There has been and continues to be a ton of scenario planning … There’s a ton of work that happens. A lot of it ends up on the cutting room floor based on direction from health officials,” he said.

The game plan will be re-evaluated after the holidays. MLSE hopes no more refunds will be required, but there’s no telling what the situation will look like in January.

The Montreal Canadiens have already gone a step further on restrictions, announcing Thursday night’s game against the Philadelphia Flyers at the Bell Centre would go ahead without fans in the stands. Quebec public health officials had requested that no fans attend the game because of the “spiralling rise of COVID-19 cases in the region.”

The Canadiens said they expect a return to limited crowds in early January.

A number of popular games on the Raptors schedule falls over the next few weeks. Danny Green will finally get his championship ring from the Raptors when the 76ers visit on Dec. 28, and Serge Ibaka plays his first game in Toronto since leaving as a free agent when the Clippers are in town on Dec. 31.

Sidney Crosby and the Pittsburgh Penguins are in town on Dec. 29, while Connor McDavid makes his only appearance in his hometown on Jan. 5.

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Canada’s Marina Stakusic falls in Guadalajara Open quarterfinals

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GUADALAJARA, Mexico – Canada’s Marina Stakusic fell 6-4, 6-3 to Poland’s Magdalena Frech in the quarterfinals of the Guadalajara Open tennis tournament on Friday.

The 19-year-old from Mississauga, Ont., won 61 per cent of her first-serve points and broke on just one of her six opportunities.

Stakusic had upset top-seeded Jelena Ostapenko of Latvia 6-3, 5-7, 7-6 (0) on Thursday night to advance.

In the opening round, Stakusic defeated Slovakia’s Anna Karolína Schmiedlová 6-2, 6-4 on Tuesday.

The fifth-seeded Frech won 62 per cent of her first-serve points and converted on three of her nine break point opportunities.

This report by The Canadian Press was first published Sept. 13, 2024.

The Canadian Press. All rights reserved.

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Kirk’s walk-off single in 11th inning lifts Blue Jays past Cardinals 4-3

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TORONTO – Alejandro Kirk’s long single with the bases loaded provided the Toronto Blue Jays with a walk-off 4-3 win in the 11th inning of their series opener against the St. Louis Cardinals on Friday.

With the Cardinals outfield in, Kirk drove a shot off the base of the left-field wall to give the Blue Jays (70-78) their fourth win in 11 outings and halt the Cardinals’ (74-73) two-game win streak before 30,380 at Rogers Centre.

Kirk enjoyed a two-hit, two-RBI outing.

Erik Swanson (2-2) pitched a perfect 11th inning for the win, while Cardinals reliever Ryan Fernandez (1-5) took the loss.

Blue Jays starter Kevin Gausman enjoyed a seven-inning, 104-pitch outing. He surrendered his two runs on nine hits and two walks and fanned only two Cardinals.

He gave way to reliever Genesis Cabrera, who gave up a one-out homer to Thomas Saggese, his first in 2024, that tied the game in the eighth.

The Cardinals started swiftly with four straight singles to open the game. But they exited the first inning with only two runs on an RBI single to centre from Nolan Arendao and a fielder’s choice from Saggese.

Gausman required 28 pitches to escape the first inning but settled down to allow his teammates to snatch the lead in the fourth.

He also deftly pitched out of threats from the visitors in the fifth, sixth and seventh thanks to some solid defence, including Will Wagner’s diving stop, which led to a double play to end the fifth inning.

George Springer led off with a walk and stole second base. He advanced to third on Nathan Lukes’s single and scored when Vladimir Guerrero Jr. knocked in his 95th run with a double off the left-field wall.

Lukes scored on a sacrifice fly to left field from Spencer Horwitz. Guerrero touched home on Kirk’s two-out single to right.

In the ninth, Guerrero made a critical diving catch on an Arenado grounder to throw out the Cardinals’ infielder, with reliever Tommy Nance covering first. The defensive gem ended the inning with a runner on second base.

St. Louis starter Erick Fedde faced the minimum night batters in the first three innings thanks to a pair of double plays. He lasted five innings, giving up three runs on six hits and a walk with three strikeouts.

ON DECK

Toronto ace Jose Berrios (15-9) will start the second of the three-game series on Saturday. He has a six-game win streak.

The Cardinals will counter with righty Kyle Gibson (8-6).

This report by The Canadian Press was first published Sept. 13, 2024.

The Canadian Press. All rights reserved.

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Stampeders return to Maier at QB eyeing chance to get on track against Alouettes

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CALGARY – Mired in their first four-game losing skid in 20 years, the Calgary Stampeders are going back to Jake Maier at quarterback on Saturday after he was benched for a game.

It won’t be an easy assignment.

Visiting McMahon Stadium are the Eastern Conference-leading Montreal Alouettes (10-2) who own the CFL’s best record. The Stampeders (4-8) have fallen to last in the Western Conference.

“Six games is plenty of time, but also it is just six games,” said Maier. “We’ve got to be able to get on the right track.”

Calgary is in danger of missing the playoffs for the first time since 2004.

“I do still believe in this team,” said Stampeders’ head coach and general manager Dave Dickenson. “I want to see improvement, though. I want to see guys on a weekly basis elevating their game, and we haven’t been doing that.”

Maier is one of the guys under the microscope. Two weeks ago, the second-year starter threw four interceptions in a 35-20 home loss to the Edmonton Elks.

After his replacement, rookie Logan Bonner, threw five picks in last week’s 37-16 loss to the Elks in Edmonton, the football is back in Maier’s hands.

“Any time you fail or something doesn’t go your way in life, does it stink in the moment? Yeah. But then the days go on and you learn things about yourself and you learn how to prepare a little bit better,” said Maier. “It makes you mentally tougher.”

Dickenson wants to see his quarterback making better decisions with the football.

“Things are going to happen, interceptions will happen, but try to take calculated risks, rather than just putting the ball up there and hoping that we catch it,” said Dickenson.

A former quarterback himself, he knows the importance of that vital position.

“You cannot win without good quarterback play,” Dickenson said. “You’ve got to be able to make some plays — off-schedule plays, move-around plays, plays that break down, plays that aren’t designed perfectly, but somehow you found the right guy, and then those big throws where you’re taking that hit.”

But it’s going to take a team effort, and that includes the club’s receiving corp.

“We always have to band together because we need everything to go right for our receivers to get the ball,” said Nik Lewis, the Stampeders’ receivers coach. “The running back has to pick up the blitz, the o-line has to block, the quarterback has to make the right reads, and then give us a catchable ball.”

Lewis brings a unique perspective to this season’s frustrations as he was a 22-year-old rookie in Calgary in 2004 when the Stamps went 4-14 under coach Matt Dunigan. They turned it around the next season and haven’t missed the playoffs since.”

“Thinking back and just looking at it, there’s just got to be an ultimate belief that you can get it done. Look at Montreal, they were 6-7 last year and they’ve gone 18-2 since then,” said Lewis.

Montreal is also looking to rebound from a 37-23 loss to the B.C. Lions last week. But for head coach Jason Maas, he says his team’s mindset doesn’t change, regardless of what happened the previous week.

“Last year when we went through a four-game losing streak, you couldn’t tell if we were on a four-game winning streak or a four-game losing streak by the way the guys were in the building, the way we prepared, the type of work ethic we have,” said Maas. “All our standards are set, so that’s all we focus on.”

While they may have already clinched a playoff spot, Alouettes’ quarterback Cody Fajardo says this closing stretch remains critical because they want to finish the season strong, just like last year when they won their final five regular-season games before ultimately winning the Grey Cup.

“It doesn’t matter about what you do at the beginning of the year,” said Fajardo. “All that matters is how you end the year and how well you’re playing going into the playoffs so that’s what these games are about.”

The Alouettes’ are kicking off a three-game road stretch, one Fajardo looks forward to.

“You understand what kind of team you have when you play on the road because it’s us versus the world mentality and you can feel everybody against you,” said Fajardo. “Plus, I always tend to find more joy in silencing thousands of people than bringing thousands of people to their feet.”

This report by The Canadian Press was first published Sept. 13, 2024.

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