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Marriott, AirBnB, others see global travel rebounding in 2022

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Marriott and Hilton, two of the biggest U.S. hotel chains, told investors they expect people to resume packing their bags for business and leisure this year at rates not seen since before the pandemic.

Hotel and other travel-related companies delivered rosy outlooks in this week’s quarterly results, citing rising vaccination rates and falling COVID-19 cases in the United States after the winter surge of the Omicron variant.

Countries are also lifting travel restrictions, with Canada set to ease entry for fully vaccinated international travelers starting on Feb. 28.

Marriott International Inc’s and Airbnb Inc’s latest quarterly results topped Wall Street estimates, while Hilton Worldwide Holdings Inc’s revenue nearly doubled.

On Tuesday, Marriott CEO Anthony Capuano told investors that group cancellations increased late last year and this year due to Omicron. Now, cancellations have slowed and new group bookings are gaining momentum.

Capuano pointed to a Salesforce meeting in New York City last week as evidence of strong demand for U.S. group bookings as Omicron cases fall. The meeting involved 25,000 room nights across 11 Marriott properties.

Wynn Resorts CEO Craig Billings said on Tuesday that customers at its Las Vegas resort are “spending again with a vengeance.”

“2021 was the recovery year, and 2022 will push past COVID and become a strong growth year for the sector,” said Jamie Lane, vice president of research at vacation rental research firm AirDNA.

In January, AirDNA recorded about 58,000 new short-term rentals in the United States, the most added since the start of the pandemic, and the number is growing daily, Lane said. AirDNA data also shows a 35% increase in short-term rental nights booked in the United States in January 2022 from the same period in 2019, and a 12% increase from 2019 globally.

Omicron-related disruptions to Hilton’s business bookings were largely contained to the first quarter of 2022 with most events rescheduled for later in the year, Hilton CEO Christopher Nassetta told investors. The hospitality company expects group business bookings to accelerate through the rest of 2022.

Similarly, online travel agency Expedia Inc. reported last week that bookings have “strongly rebounded” since the Omicron surge.

LONGER STAYS

With many workers embracing the flexibility that comes with permanent remote work, Airbnb said people using its short-term rental site booked longer stays during the just-ended quarter.

About half of the nights booked in the fourth quarter were for stays of one week or longer, Airbnb CEO Brian Chesky told investors during the earnings call on Tuesday.

“People are spreading out to thousands of towns and cities, staying for weeks, months or even entire seasons at a time,” Chesky said. “People are less tethered to an office, so they can now live anywhere.”

Erin Francis-Cummings, CEO of tourism market research firm Destination Analysts, said the rosy outlook for travel is “not a short-term blip,” adding the shift to longer stays is likely to be sustained.

She cautioned, however, that future COVID variants and surges could dampen the outlook, even if just temporarily.

 

(Reporting by Danielle Kaye; editing by Anna Driver and David Gregorio)

Business

Transat AT reports $39.9M Q3 loss compared with $57.3M profit a year earlier

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MONTREAL – Travel company Transat AT Inc. reported a loss in its latest quarter compared with a profit a year earlier as its revenue edged lower.

The parent company of Air Transat says it lost $39.9 million or $1.03 per diluted share in its quarter ended July 31.

The result compared with a profit of $57.3 million or $1.49 per diluted share a year earlier.

Revenue in what was the company’s third quarter totalled $736.2 million, down from $746.3 million in the same quarter last year.

On an adjusted basis, Transat says it lost $1.10 per share in its latest quarter compared with an adjusted profit of $1.10 per share a year earlier.

Transat chief executive Annick Guérard says demand for leisure travel remains healthy, as evidenced by higher traffic, but consumers are increasingly price conscious given the current economic uncertainty.

This report by The Canadian Press was first published Sept. 12, 2024.

Companies in this story: (TSX:TRZ)

The Canadian Press. All rights reserved.

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Dollarama keeping an eye on competitors as Loblaw launches new ultra-discount chain

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Dollarama Inc.’s food aisles may have expanded far beyond sweet treats or piles of gum by the checkout counter in recent years, but its chief executive maintains his company is “not in the grocery business,” even if it’s keeping an eye on the sector.

“It’s just one small part of our store,” Neil Rossy told analysts on a Wednesday call, where he was questioned about the company’s food merchandise and rivals playing in the same space.

“We will keep an eye on all retailers — like all retailers keep an eye on us — to make sure that we’re competitive and we understand what’s out there.”

Over the last decade and as consumers have more recently sought deals, Dollarama’s food merchandise has expanded to include bread and pantry staples like cereal, rice and pasta sold at prices on par or below supermarkets.

However, the competition in the discount segment of the market Dollarama operates in intensified recently when the country’s biggest grocery chain began piloting a new ultra-discount store.

The No Name stores being tested by Loblaw Cos. Ltd. in Windsor, St. Catharines and Brockville, Ont., are billed as 20 per cent cheaper than discount retail competitors including No Frills. The grocery giant is able to offer such cost savings by relying on a smaller store footprint, fewer chilled products and a hearty range of No Name merchandise.

Though Rossy brushed off notions that his company is a supermarket challenger, grocers aren’t off his radar.

“All retailers in Canada are realistic about the fact that everyone is everyone’s competition on any given item or category,” he said.

Rossy declined to reveal how much of the chain’s sales would overlap with Loblaw or the food category, arguing the vast variety of items Dollarama sells is its strength rather than its grocery products alone.

“What makes Dollarama Dollarama is a very wide assortment of different departments that somewhat represent the old five-and-dime local convenience store,” he said.

The breadth of Dollarama’s offerings helped carry the company to a second-quarter profit of $285.9 million, up from $245.8 million in the same quarter last year as its sales rose 7.4 per cent.

The retailer said Wednesday the profit amounted to $1.02 per diluted share for the 13-week period ended July 28, up from 86 cents per diluted share a year earlier.

The period the quarter covers includes the start of summer, when Rossy said the weather was “terrible.”

“The weather got slightly better towards the end of the summer and our sales certainly increased, but not enough to make up for the season’s horrible start,” he said.

Sales totalled $1.56 billion for the quarter, up from $1.46 billion in the same quarter last year.

Comparable store sales, a key metric for retailers, increased 4.7 per cent, while the average transaction was down2.2 per cent and traffic was up seven per cent, RBC analyst Irene Nattel pointed out.

She told investors in a note that the numbers reflect “solid demand as cautious consumers focus on core consumables and everyday essentials.”

Analysts have attributed such behaviour to interest rates that have been slow to drop and high prices of key consumer goods, which are weighing on household budgets.

To cope, many Canadians have spent more time seeking deals, trading down to more affordable brands and forgoing small luxuries they would treat themselves to in better economic times.

“When people feel squeezed, they tend to shy away from discretionary, focus on the basics,” Rossy said. “When people are feeling good about their wallet, they tend to be more lax about the basics and more willing to spend on discretionary.”

The current economic situation has drawn in not just the average Canadian looking to save a buck or two, but also wealthier consumers.

“When the entire economy is feeling slightly squeezed, we get more consumers who might not have to or want to shop at a Dollarama generally or who enjoy shopping at a Dollarama but have the luxury of not having to worry about the price in some other store that they happen to be standing in that has those goods,” Rossy said.

“Well, when times are tougher, they’ll consider the extra five minutes to go to the store next door.”

This report by The Canadian Press was first published Sept. 11, 2024.

Companies in this story: (TSX:DOL)

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U.S. regulator fines TD Bank US$28M for faulty consumer reports

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TORONTO – The U.S. Consumer Financial Protection Bureau has ordered TD Bank Group to pay US$28 million for repeatedly sharing inaccurate, negative information about its customers to consumer reporting companies.

The agency says TD has to pay US$7.76 million in total to tens of thousands of victims of its illegal actions, along with a US$20 million civil penalty.

It says TD shared information that contained systemic errors about credit card and bank deposit accounts to consumer reporting companies, which can include credit reports as well as screening reports for tenants and employees and other background checks.

CFPB director Rohit Chopra says in a statement that TD threatened the consumer reports of customers with fraudulent information then “barely lifted a finger to fix it,” and that regulators will need to “focus major attention” on TD Bank to change its course.

TD says in a statement it self-identified these issues and proactively worked to improve its practices, and that it is committed to delivering on its responsibilities to its customers.

The bank also faces scrutiny in the U.S. over its anti-money laundering program where it expects to pay more than US$3 billion in monetary penalties to resolve.

This report by The Canadian Press was first published Sept. 11, 2024.

Companies in this story: (TSX:TD)

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