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News from Canada’s critical digital business revolution! – Maclean's

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It was a surprise to see the Prime Minister making an announcement on e-business on Thursday, since his government and most others around the world are properly preoccupied with events in Ukraine. Surprising but encouraging. Wanting to work on more than one thing at a time is so rare a merit that it should be encouraged, as Lincoln almost said. And in fact, Thursday’s announcement has been a long time coming. Let’s peek under the hood.

The Canada Digital Adoption Program announced Thursday, as the Globe reports, is designed to help Canadian businesses succeed in the fascinating and mysterious world of the internet. And when it was originally announced 11 months ago, it was depicted as a bit of a big deal.

The 2021 federal budget was a bit of a momentous document, following the previous federal budget by two years and, at over 700 pages, the largest budget book ever. It also marked the first appearance in new roles by the finance minister, Chrystia Freeland, and by the department’s star recruit deputy minister, Michael Sabia. And obviously it was released in an atmosphere of lingering pandemic crisis.

In a budget-day conference call with journalists, a senior finance department official we weren’t allowed to identify by name devoted most of his or her remarks to highlighting post-pandemic economic recovery measures. One of the first few things the senior-finance-department-official-we-weren’t-allowed-to-identify-by-name talked about was a program to send young tech-savvy Canadians into small businesses to help convert them to the digital economy. The senior-finance-department-official-we-weren’t-allowed-to-identify-by-name was tremendously excited by this plan.

Much of this excitement was reflected in the language of the budget document. The 2021 budget promised “unprecedented and historic investments” in small business, to give them “a shot at becoming the Canadian-headquartered global champions of tomorrow.” Indeed, the government would put $4 billion toward a “game-changing new effort” to help up to 160,000 small and medium-sized businesses “buy the new technologies they need to grow.”

At the heart of this effort was the Canada Digital Adoption Program, which would “train… 28,000 young Canadians—a Canadian technology corps—and send them out to work with our small and medium sized businesses.”

This program—not only unprecedented, historic and game-changing, but also, per the budget document, “groundbreaking” — would “help Canadian small businesses become more efficient, go digital, take advantage of e-commerce, and become more competitive in Canada and abroad.”

I was skeptical from the outset. Twenty-eight thousand digital advisors is a lot of people. What’s the demand for their youthful energy?

I guess that’ll depend how many businesses are, simultaneously:

(a) not yet online, 30 years into this “internet” thing;

(b) interested in going online;

(c) unable to figure out for themselves how to get online; and

(d) likely to ask the government of Canada for help.

This feels like a smallish Venn intersection. In particular, I’d be damned curious to know how many businesses are in both groups (c) and (d). I know we’re angry at the web giants this year, but if I type “take my business online” into the popular internet website “Google,” I get a little north of 9 billion results, including this and this and this and this and this. I was a little surprised Shopify wasn’t one of the top hits, because I think if you asked 40 strangers how to take your business online, 38 of them would tell you to try Shopify.

I worried the feds might be creating an army of Maytag repairmen, but inspired by the excitement of nameless officials I decided to wait and see how the new program evolved. In July Mary Ng, a minister of assorted things, announced a call for applications for part of this “Canada Digital Adoption Program.” This wasn’t yet a chance for businesses that wanted to go online to line up some youthful digital advice. No, first the Trudeau government was just looking for “not-for-profit organizations” to run the program. The winning organization(s) would be responsible for “recruiting, mentoring and training students” who would then take businesses online. Interested non-profits had until early August to apply.

Ng’s news release was of course loaded up with adjectives about how important all this was. Small businesses would be “crucial” to the economic recovery; expanding digital adoption was “critical” to Canada’s competitiveness.

I began a correspondence with ISED, the department formerly known as Industry, about the program’s evolution. Ng’s call had been for the “Grow Your Business Online” component of the Canada Digital Adoption Program, the department told me on Aug. 3. This first component of the strategy would employ “up to 11,200 young digital advisors.” A second component, “Boost Your Business Tech,” would hire 16,800 more young people and would be announced “soon.”

There followed, very soon after, a wholly unnecessary federal election. Nobody should expect files like this to go anywhere during a campaign. But in mid-December I checked in with ISED for an update. Who’d been selected to run the program? Were businesses now being launched into the future?

“More than 50” not-for-profits had applied to run Grow Your Business Online, the department told me, “and we are currently finalizing our selection process.” Indeed, the process of selecting an organization to run the second component, Boost Your Business Tech, was also “nearing completion.”

This was exciting, so I waited two more months and then asked, in mid-February, whether the department had an update on the process they had been finalizing two months earlier, or on the one that had been nearing completion. The department replied that “as of currently there has been no update to our previous response.”

This delay must have been frustrating to you, if you are the owner of a small business with no access to Google or a smartphone. Ten months after announcing a historic and game-changing plan to provide critical and crucial help to the many businesses that have not yet progressed beyond 8-track tape, the government hadn’t decided who’s going to run the thing.

I can’t overstate how common this sort of thing is. Whether it’s government support for artificial intelligence to its plan to drive industrial innovation by buying the shiniest new widgets for use by the government itself, we’re getting used to a world where the last good day for a government program is the day it’s announced.

Anyway, now we have an announcement! The details remain sketchy. ISED has laid on a technical briefing for journalists for Friday, at which officials will answer detail questions. I couldn’t help noticing that Friday is after Thursday, which was the day journalists had a chance to ask the PM about the program. Back when the Harper Conservatives were in power, and the government started explaining programs after ministers had already taken questions about them, we naively assumed this backward arrangement was a reflection of Stephen Harper’s unique disdain for questions and the people who ask them. Turns out it wasn’t unique! Turns out it’s pretty generic.

Anyway. A few answers are coming to light. Who’ll run the Grow Your Business Online component? This page suggests it’ll be various organizations, depending on location. Coverage seems spotty: If you live in Atlantic Canada, you’re to apply to the New Brunswick Association of Community Business Development Corporations.

Do the 13 service providers each have an average of 861 young digital concierges ready to head out and show businesses how to turn on their laptops? Uh, maybe? This page sure makes it sound like the young web gurus are not yet actually standing by. “E-commerce advisors will have the opportunity to work with local small businesses,” it says. “Advisors will receive training from their service provider.” Soon, perhaps.

I’m actually trying to imagine a company that, in 2022, isn’t online yet; wants to get online; and figures the quick way to do that is to apply to a government program that began accepting applications 11 months after it was announced. It’s an open question whether such companies, if they exist, should be encouraged to keep acting that way. And I keep coming back to how, on the day of the big budget, this was the first thing the government wanted to brag about.

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With grief lingering, Blue Jackets GM Waddell places focus on hockey in wake of Gaudreau’s death

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BUFFALO, N.Y. (AP) — Hearing the familiar sounds of clacking sticks and pucks banging off the boards and glass while watching Columbus Blue Jackets prospects from the stands of a cold rink on a warm late-summer afternoon was not enough to wash away the lingering residuals of grief for Don Waddell on Saturday.

That, the Blue Jackets’ general manager acknowledged, will take more time than anyone can guess — weeks, months, perhaps an entire season and beyond.

What mattered is how spending the weekend attending the Sabres Prospects Challenge represented a start to what Waddell called among the first steps in refocusing on hockey and the future in the aftermath of the deaths of Columbus star Johnny Gaudreau and his brother, Matthew, who were struck by a suspected drunken driver while riding bicycles on Aug 29.

“We got to play hockey,” Waddell said. “We’re not going to forget about Johnny and his family, the Gaudreau family.”

He then reflected on the speech Johnny Gaudreau’s wife, Meredith, made during the brothers’ funeral on Monday, by urging those in mourning to move forward as she will while focusing on raising their children.

“Everybody knows that Johnny wants them to play hockey,” Waddell said. “And everybody’s rallying around that.”

The resumption of hockey in Columbus began last week, when most Blue Jackets players returned to their facility to be together and lean on each other at the urging of Waddell and team captain Boone Jenner. And it will continue on Thursday, when the team opens training camp, exactly three weeks since the Gaudreaus were killed.

“Tragic. Senseless. But now we got to focus on trying to get our team ready to play hockey this year,” Waddell said. “We all mourn and heal differently, but I think as a team being together like that is going to be critical for them to get moving forward.”

Tragedy is no stranger to Waddell or the Blue Jackets.

Waddell was general manager of the then-Atlanta Thrashers in 2003 when Dany Heatley lost control of his car and struck a wall, with the crash killing passenger and teammate Dan Snyder. In 2021, Blue Jackets goalie Matiss Kivlenieks died during a July Fourth fireworks accident.

Waddell placed the emphasis on himself and coach Dean Evason — both newcomers to Columbus this offseason — to guide the team through what will be an emotional season.

“Now, do I think there’s going to be some dark days? I won’t be surprised,” Waddell said.

Reminders of the Gaudreaus’ deaths remain apparent, and reflected in Buffalo on Friday night. A moment of silence was held in tribute to the brothers before the opening faceoff of a game between the Blue Jackets and Sabres.

Afterward, Columbus prospect Gavin Brindley recalled the times he spent with Johnny Gaudreau in Columbus and as teammates representing the United States at the world hockey championships in the Czech Republic in May.

“He was one of the biggest mentors for me at the world championships,” Brindley said. “I couldn’t tell you how many times we hung out with Meredith, pictures on my phone. It’s just so hard to look back and see that kind of stuff.”

The NHL and NHL Players’ Association are providing the Blue Jackets help in the form of grief counseling, crowd security at vigils and addressing hockey issues, such as potentially altering the league’s salary cap rules to provide Columbus relief from having to reach the NHL minimum payroll because of the void left by Gaudreau’s contract.

“The Blue Jackets, I don’t think anybody’s focused from an organizational standpoint, from a hockey standpoint as to what comes next, because I think everybody’s still in shock,” NHL Commissioner Gary Bettman told The Associated Press last week. “I don’t think anybody’s focused right now other than on the grieving part, which is understandable.”

Much of the burden has fallen to Waddell, who has been in discussions with the NHL and the NHLPA and dealing with outreach programs with the Blue Jackets’ partner OhioHealth, while also overseeing preparations for training camp and gauging his prospects in Buffalo.

There’s also his roster to attend to, which he said has two openings at forward, one involving Justin Danforth, who may miss the start of the season because of a wrist injury. Waddell didn’t have to mention the second opening.

Tiring and emotional as it’s been, Waddell found comfort being in his element, a rink, and looking ahead to the start of training camp.

“The guys are in really good shape. We’ve done a lot of testing already and they’re eager to get going,” Waddell said. “We have a reason to play for. And we’ll make the best of it.”

The Blue Jackets later Sunday signed veteran winger James van Riemsdyk to a one-year contract worth $900,000.

“James van Riemsdyk has been a very consistent, productive player throughout his career,” Waddell said. “Bringing him to Columbus will not only provide depth to our group up front, but also valuable leadership and another veteran presence in our dressing room.”

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AP Hockey Writer Stephen Whyno in New York contributed to this report.

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PSG says defender Nuno Mendes target of racial abuse after a French league game

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PARIS (AP) — Paris Saint-Germain defender Nuno Mendes was the target of abusive and racist comments on social media after a French league game.

The club condemned the abuse and expressed its “full support” Sunday for the Portugal left back, who was targeted following PSG’s 3-1 win against Brest on Saturday.

Mendes, who is Black, shared on his Instagram account a racist message he received.

During the match, Mendes brought down Ludovic Ajorque in the box for a penalty that Romain Del Castillo converted to give Brest the lead.

“Paris Saint-Germain doesn’t tolerate racism, antisemitism or any other form of discrimination,” the club said. “The racial insults directed at Nuno Mendes are totally unacceptable … we are working with the relevant authorities and associations to ensure those responsible are held accountable for their actions.”

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Slovenia’s Tadej Pogacar wins Grand Prix Cycliste de Montreal

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MONTREAL – Tadej Pogacar was so dominant on Sunday, Canada’s Michael Woods called it a race for second.

Pogacar, a three-time Tour de France champion from Slovenia, pedalled to a resounding victory at the Grand Prix Cycliste de Montreal.

The UAE Team Emirates leader crossed the finish line 24 seconds ahead of Spain’s Pello Bilbao of Bahrain — Victorious to win the demanding 209.1-kilometre race on a sunny, 28 C day in Montreal. France’s Julian Alaphilippe of Soudal Quick-Step was third.

“He’s the greatest rider of all time, he’s a formidable opponent,” said Woods, who finished 45 seconds behind the leader in eighth. “If you’re not at your very, very best, then you can forget racing with him, and today was kind of representative of that.

“He’s at such a different level that if you follow him, it can be lights out.”

Pogacar slowed down before the last turn to celebrate with the crowd, high-five fans on Avenue du Parc and cruise past the finish line with his arms in the air after more than five hours on the bike.

The 25-year-old joined Belgium’s Greg Van Avermaet as the only multi-time winners in Montreal after claiming the race in 2022. He also redeemed a seventh-place finish at the Quebec City Grand Prix on Friday.

“I was disappointed, because I had such good legs that I didn’t do better than seventh,” Pogacar said. “To bounce back after seventh to victory here, it’s just an incredible feeling.”

It’s Pogacar’s latest win in a dominant year that includes victories at the Tour de France and Giro d’Italia.

Ottawa’s Woods (Israel Premier-Tech) tied a career-best in front of the home crowd in Montreal, but hoped for more after claiming a stage at the Spanish Vuelta two weeks ago.

“I wanted a better result,” the 37-year-old rider said. “My goal was a podium, but at the same time I’m happy with the performance. In bike racing, you can’t always get the result you want and I felt like I raced really well, I animated the race, I felt like I was up there.”

Pogacar completed the 17 climbs up and down Mount Royal near downtown in five hours 28 minutes 15 seconds.

He made his move with 23.3 kilometres to go, leaving the peloton in his dust as he pedalled into the lead — one he never relinquished.

Bilbao, Alaphilippe, Alex Aranburu (Movistar Team) and Bart Lemmen (Visma–Lease) chased in a group behind him, with Bilbao ultimately separating himself from the pack. But he never came close to catching Pogacar, who built a 35-second lead with one lap left to go.

“It was still a really hard race today, but the team was on point,” Pogacar said. “We did really how we planned, and the race situation was good for us. We make it hard in the last final laps, and they set me up for a (takeover) two laps to go, and it was all perfect.”

Ottawa’s Derek Gee, who placed ninth in this year’s Tour de France, finished 48th in Montreal, and called it a “hard day” in the heat.

“I think everyone knows when you see Tadej on the start line that it’s just going to be full gas,” Gee said.

Israel Premier-Tech teammate Hugo Houle of Sainte-Perpétue, Que., was 51st.

Houle said he heard Pogacar inform his teammates on the radio that he was ready to attack with two laps left in the race.

“I said then, well, clearly it’s over for me,” Houle said. “You see, cycling isn’t that complicated.”

Australia’s Michael Matthews won the Quebec City GP for a record third time on Friday, but did not finish in Montreal. The two races are the only North American events on the UCI World Tour.

Michael Leonard of Oakville, Ont., and Gil Gelders and Dries De Bondt of Belgium broke away from the peloton during the second lap. Leonard led the majority of the race before losing pace with 45 kilometres to go.

Only 89 of 169 riders from 24 teams — including the Canadian national team — completed the gruelling race that features 4,573 metres in total altitude.

Next up, the riders will head to the world championships in Zurich, Switzerland from Sept. 21 to 29.

Pogacar will try to join Eddy Merckx (1974) and Stephen Roche (1987) as the only men to win three major titles in a season — known as the Triple Crown.

“Today gave me a lot of confidence, motivation,” Pogacar said. “I think we are ready for world championships.”

This report by The Canadian Press was first published Sept. 15, 2024.



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