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Canada needs workers — so why aren't more companies hiring the neurodivergent? – CBC News

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The founders of a job fair for those with autism don’t only want to find careers for an untapped workforce — they also hope employers will realize these highly skilled job seekers can help solve a national labour shortage. 

“People with autism are very much capable of working and they are some of the best employees,” said Neil Forester who, along with his business partner Xavier Pinto, created the Spectrum Works Job Fair that ran Friday. 

Now in its sixth year, the job fair has grown from having 150 attendees to almost 2,000 job seekers with autism, all looking to connect with recruiters and hiring managers at major tech, finance, hospitality and retail companies across the country. Though it’s been held in various cities, the job fair was a virtual event this year and last. 

Getting companies to take part, though, has been a struggle. 

Of the 10,000 employers Forester and his team have reached out to in the last six years, just 40 companies took part in this year’s job fair. 

“The majority of the time we don’t get any response,” Forester said. 

The creators of the fair say they understand there is a wide range of abilities across the autism spectrum and, while perhaps not every person with autism is employable, both Forester and Pinto are confident a large portion of this community can and wants to work. 

And Forester questions why more employers aren’t looking at this neurodiverse talent pool to help solve the labour shortages that so many companies are experiencing.  

A national labour shortage

In the last quarter of 2021, Canadian employers were looking to fill 915,500 jobs, up 63 per cent from the year before, according to Statistics Canada. 

And with the current unemployment rate so low, “virtually all industries are bumping up against labour shortages,” wrote Royal Bank economist Nathan Janzen in an economic update this week. 

Even with the demand for workers, employment barriers remain for Canadians with autism.

Data compiled by the Public Health Agency of Canada found that in 2017 just 33 per cent of Canadian adults with autism reported being employed compared to 79 per cent of adults without a disability. 

Forester said he was unaware of just how few neurodiverse employees there are in the workforce before he started the job fair.

“I just didn’t realize how big of a problem this was or how big of an issue this was to the community,” he said.

 

Javier Herrera, a business systems analyst with an insurance company based in Vancouver, attended the Spectrum Works Job Fair last year and got a job offer. (submitted by Javier Herrera)

Javier Herrera is one of the comparatively few Canadians who are both employed and living with autism. 

He attended the Spectrum Works job fair last year and got a job offer. 

“It was overall a very positive experience. I met not only recruiters, but also other facilitators, coaches, government agencies, non-profits, you name it,” said Herrera who now works as a business systems analyst with an insurance company based in Vancouver. 

Herrera is encouraged to see that some employers purposefully seek out people with autism, but he feels that “as a society we are still doing baby steps” to get more people who are neurodiverse into the workforce. 

The ‘Big Four’ are buying in

That said, there are some companies specifically tapping into this talent pool, including two of the so-called “Big Four” accounting firms.

In the last few years, Ernst & Young has made strides in diversifying its hiring strategy.

The multinational launched the Neurodiversity Centre of Excellence in Toronto in November 2020, with a goal of recruiting employees with autism, ADHD or other sensory and cognitive differences.

“We’re dying for talent as an organization,” said Anthony Rjeily, a partner at Ernst & Young and the company’s neurodiversity program national leader. “So we wanted to see if there was any talent pool out there that we could potentially tap into.”

Since the launch of the program, the company has recruited 45 neurodiverse employees to their Toronto, Vancouver, Halifax and Montreal offices — and plans to expand recruitment in other cities. 

Rjeily said the initiative has more than paid off, noting the retention rate among neurodiverse candidates that the company has hired is 98 per cent. 

“The level of creativity, the innovation, the productivity that they are able to deliver is incredible,” he said. 

 

Under Ernst & Young Canada’s neurodiversity program, program leader Anthony Rjeily says the firm has hired 45 staff with autism, ADHD, or other sensory and cognitive differences. (Craig Chivers/CBC)

Mohit Verma was one of the first people Ernst & Young hired in 2020 through the neurodiversity recruitment program.

“At EY my work revolves around certain sub-competencies such as automation, data science and, to some extent, blockchain,” Mohit said in an interview with CBC News. “So far I have been part of five to six main projects.”

Deloitte Canada is another corporation with an eye on hiring the neurodiverse. 

In an attempt to better understand the barriers and workplace needs of neurodiverse workers, the accounting giant teamed up with Auticon Canada, a global technology consulting firm that employs people with autism and recently did a survey along with Deloitte of what the needs of employees with autism might be.

Changing the interview process

The survey, ‘Embracing neurodiversity at work: How Canadians with autism can help employers close the talent gap,’ was done between July and October 2021. It included 454 respondents with autism who completed the survey online, as did seven companies that had neurodiversity in their workforces were interviewed over videoconferencing.

In their survey, they found that 41.7 per cent of respondents were underemployed, meaning they were working on a part-time, contract or temporary basis or were doing jobs that were “under their educational capabilities,” said Roland Labuhn who is a partner with Deloitte Canada.

One of the most eye-opening findings was that the hiring process itself could be a major barrier, as 40 per cent of those polled said the job interview was a “great challenge” for them.

“The people we surveyed felt that the interview was a trick or scary,” said Labuhn, who worries that the typical job interview process could eliminate some highly qualified candidates with autism. 

With a goal of getting better at both recruiting and retaining neurodiverse workers, companies like Deloitte and Ernst & Young are trying to change the interview process so that it focuses more on competence rather than how a candidate might behave in a certain scenario. 

That kind of accommodation provides hope to people like Pinto and Forester. 

The inspiration for their job fair came out of Pinto’s concerns about his son’s future. Xavi, 12, is on the spectrum and is “so creative,” his father said. 

He’s “really focused on what he wants done.”

And seeing more employers begin to sign up for the job fair gives him hope that he’s helping to create a world in which his son can go after his dreams. 

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Roots sees room for expansion in activewear, reports $5.2M Q2 loss and sales drop

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TORONTO – Roots Corp. may have built its brand on all things comfy and cosy, but its CEO says activewear is now “really becoming a core part” of the brand.

The category, which at Roots spans leggings, tracksuits, sports bras and bike shorts, has seen such sustained double-digit growth that Meghan Roach plans to make it a key part of the business’ future.

“It’s an area … you will see us continue to expand upon,” she told analysts on a Friday call.

The Toronto-based retailer’s push into activewear has taken shape over many years and included several turns as the official designer and supplier of Team Canada’s Olympic uniform.

But consumers have had plenty of choice when it comes to workout gear and other apparel suited to their sporting needs. On top of the slew of athletic brands like Nike and Adidas, shoppers have also gravitated toward Lululemon Athletica Inc., Alo and Vuori, ramping up competition in the activewear category.

Roach feels Roots’ toehold in the category stems from the fit, feel and following its merchandise has cultivated.

“Our product really resonates with (shoppers) because you can wear it through multiple different use cases and occasions,” she said.

“We’ve been seeing customers come back again and again for some of these core products in our activewear collection.”

Her remarks came the same day as Roots revealed it lost $5.2 million in its latest quarter compared with a loss of $5.3 million in the same quarter last year.

The company said the second-quarter loss amounted to 13 cents per diluted share for the quarter ended Aug. 3, the same as a year earlier.

In presenting the results, Roach reminded analysts that the first half of the year is usually “seasonally small,” representing just 30 per cent of the company’s annual sales.

Sales for the second quarter totalled $47.7 million, down from $49.4 million in the same quarter last year.

The move lower came as direct-to-consumer sales amounted to $36.4 million, down from $37.1 million a year earlier, as comparable sales edged down 0.2 per cent.

The numbers reflect the fact that Roots continued to grapple with inventory challenges in the company’s Cooper fleece line that first cropped up in its previous quarter.

Roots recently began to use artificial intelligence to assist with daily inventory replenishments and said more tools helping with allocation will go live in the next quarter.

Beyond that time period, the company intends to keep exploring AI and renovate more of its stores.

It will also re-evaluate its design ranks.

Roots announced Friday that chief product officer Karuna Scheinfeld has stepped down.

Rather than fill the role, the company plans to hire senior level design talent with international experience in the outdoor and activewear sectors who will take on tasks previously done by the chief product officer.

This report by The Canadian Press was first published Sept. 13, 2024.

Companies in this story: (TSX:ROOT)

The Canadian Press. All rights reserved.

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Talks on today over HandyDART strike affecting vulnerable people in Metro Vancouver

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VANCOUVER – Mediated talks between the union representing HandyDART workers in Metro Vancouver and its employer, Transdev, are set to resume today as a strike that has stopped most services drags into a second week.

No timeline has been set for the length of the negotiations, but Joe McCann, president of the Amalgamated Transit Union Local 1724, says they are willing to stay there as long as it takes, even if talks drag on all night.

About 600 employees of the door-to-door transit service for people unable to navigate the conventional transit system have been on strike since last Tuesday, pausing service for all but essential medical trips.

Hundreds of drivers rallied outside TransLink’s head office earlier this week, calling for the transportation provider to intervene in the dispute with Transdev, which was contracted to oversee HandyDART service.

Transdev said earlier this week that it will provide a reply to the union’s latest proposal on Thursday.

A statement from the company said it “strongly believes” that their employees deserve fair wages, and that a fair contract “must balance the needs of their employees, clients and taxpayers.”

This report by The Canadian Press was first published Sept. 12, 2024.

The Canadian Press. All rights reserved.

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Transat AT reports $39.9M Q3 loss compared with $57.3M profit a year earlier

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MONTREAL – Travel company Transat AT Inc. reported a loss in its latest quarter compared with a profit a year earlier as its revenue edged lower.

The parent company of Air Transat says it lost $39.9 million or $1.03 per diluted share in its quarter ended July 31.

The result compared with a profit of $57.3 million or $1.49 per diluted share a year earlier.

Revenue in what was the company’s third quarter totalled $736.2 million, down from $746.3 million in the same quarter last year.

On an adjusted basis, Transat says it lost $1.10 per share in its latest quarter compared with an adjusted profit of $1.10 per share a year earlier.

Transat chief executive Annick Guérard says demand for leisure travel remains healthy, as evidenced by higher traffic, but consumers are increasingly price conscious given the current economic uncertainty.

This report by The Canadian Press was first published Sept. 12, 2024.

Companies in this story: (TSX:TRZ)

The Canadian Press. All rights reserved.

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