Business

E-transfers disappearing from some RBC accounts, bank says – CTV News Vancouver

Published

3 years ago

April 16, 2022

A number of Royal Bank of Canada customers reported e-transfers disappearing from their accounts at the outset of the long weekend.

On Friday afternoon, the company said the “technical issue” that caused the money to go missing had been resolved.

“Clients should now expect to see the funds reflected in their accounts,” a spokesperson said in an email shortly before 4 p.m.

“We apologize for any inconvenience this may have caused, and thank our clients for their patience while we worked to resolve the matter.”

RBC did not provide any further details on the nature of the technical problem when asked by CTV News.

Several customers flagged the issue on social media Friday morning, saying money that had previously been deposited into their account had gone missing.

One woman from Burnaby, B.C., told CTV News she woke up to find her account had a negative balance because of a missing e-transfer. She feared the situation would put her family in a tight spot ahead of Easter.

“We don’t have a lot, so anything that comes out of our account, obviously that’s going to affect us,” said Dee, who asked that her last name not be used for privacy reasons.

“Your kids are counting on the Easter Bunny to provide them some gifts, and what do you do? How do you explain that?”

@RBC Where is my money!! This is totally unacceptable, no statement released, nothing .

— Samantha Harris (@Sam_Harris16) April 15, 2022

Royal Bank assured customers that any charges or fees incurred as a result of the disappearing e-transfers would be reimbursed.

The affected transfers were sent between 12 a.m. EST on April 13 and 11 p.m. EST on April 14, according to a statement on the bank’s website.

“E-transfers sent outside of that time period are not impacted,” it said.

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Cineplex reports $24.7M Q3 loss on Competition Tribunal penalty

Published

17 hours ago

November 6, 2024

Anne Joseph

TORONTO – Cineplex Inc. reported a loss in its latest quarter compared with a profit a year ago as it was hit by a fine for deceptive marketing practices imposed by the Competition Tribunal.

The movie theatre company says it lost $24.7 million or 39 cents per diluted share for the quarter ended Sept. 30 compared with a profit of $29.7 million or 40 cents per diluted share a year earlier.

The results in the most recent quarter included a $39.2-million provision related to the Competition Tribunal decision, which Cineplex is appealing.

The Competition Bureau accused the company of misleading theatregoers by not immediately presenting them with the full price of a movie ticket when they purchased seats online, a view the company has rejected.

Revenue for the quarter totalled $395.6 million, down from $414.5 million in the same quarter last year, while theatre attendance totalled 13.3 million for the quarter compared with nearly 15.7 million a year earlier.

Box office revenue per patron in the quarter climbed to $13.19 compared with $12 in the same quarter last year, while concession revenue per patron amounted to $9.85, up from $8.44 a year ago.

This report by The Canadian Press was first published Nov. 6, 2024.

Companies in this story: (TSX:CGX)

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Restaurant Brands reports US$357M Q3 net income, down from US$364M a year ago

Published

2 days ago

November 5, 2024

Anne Joseph

TORONTO – Restaurant Brands International Inc. reported net income of US$357 million for its third quarter, down from US$364 million in the same quarter last year.

The company, which keeps its books in U.S. dollars, says its profit amounted to 79 cents US per diluted share for the quarter ended Sept. 30 compared with 79 cents US per diluted share a year earlier.

Revenue for the parent company of Tim Hortons, Burger King, Popeyes and Firehouse Subs, totalled US$2.29 billion, up from US$1.84 billion in the same quarter last year.

Consolidated comparable sales were up 0.3 per cent.

On an adjusted basis, Restaurant Brands says it earned 93 cents US per diluted share in its latest quarter, up from an adjusted profit of 90 cents US per diluted share a year earlier.

The average analyst estimate had been for a profit of 95 cents US per share, according to LSEG Data & Analytics.

This report by The Canadian Press was first published Nov. 5, 2024.

Companies in this story: (TSX:QSR)

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Electric and gas utility Fortis reports $420M Q3 profit, up from $394M a year ago

Published

2 days ago

November 5, 2024

Anne Joseph

ST. JOHN’S, N.L. – Fortis Inc. reported a third-quarter profit of $420 million, up from $394 million in the same quarter last year.

The electric and gas utility says the profit amounted to 85 cents per share for the quarter ended Sept. 30, up from 81 cents per share a year earlier.

Fortis says the increase was driven by rate base growth across its utilities, and strong earnings in Arizona largely reflecting new customer rates at Tucson Electric Power.

Revenue in the quarter totalled $2.77 billion, up from $2.72 billion in the same quarter last year.

On an adjusted basis, Fortis says it earned 85 cents per share in its latest quarter, up from an adjusted profit of 84 cents per share in the third quarter of 2023.

The average analyst estimate had been for a profit of 82 cents per share, according to LSEG Data & Analytics.

This report by The Canadian Press was first published Nov. 5, 2024.

Companies in this story: (TSX:FTS)

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