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Travel, vacation and timeshare scams top BBB’s 10 riskiest scams in Canada – Global News

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Travel, vacation and timeshare scams took the number one spot in the Better Business Bureau’s top 10 riskiest scams for 2019.

The BBB says victims lost an average of $5,000 to scammers with several consumers reporting bogus businesses tricking them into paying exorbitant closing fees on fraudulent timeshare resales or tempting consumers with travel packages with unrealistically low prices.

“They (consumers) are using a credit card when they were making transactions thinking they were doing legitimate purchases, but ultimately giving their money to scammers,” said Kaira Laird BBB Mainland B.C. spokesperson.

The “advance fee loan” was the second riskiest scam with an average loss of $1,500 per person.

In Canada, it’s illegal for companies doing business by phone to promise a loan and ask for payment before they deliver.

The BBB says romance scams and cryptocurrency scams were the third and fourth riskiest scams with a median dollar loss of $4,000 and $3,600 respectively per person.

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“People who were single, widowed or divorced were more likely to fall for these (romance) scams because there was a feeling of loneliness that a lot of these victims share in their reports with us,” said Laird.


READ MORE:
How a B.C. woman lost nearly $1M to a romance scam, and the tragic consequences that followed

Top Riskiest Scams in Canada

  1. Travel/Vacation/Timeshare
  2. Advance Fee Loan
  3. Romance
  4. Cryptocurrency
  5. Employment
  6. Online Purchase
  7. Home Improvement
  8. Tech Support
  9. Fake Invoice
  10. Credit Card


READ MORE:
A B.C. photographer out thousands of dollars after falling victim to a scam

The most common scams in Canada were online purchase scams, according to the BBB.

“Online purchase scams are very diverse. It’s looking at emails, websites and social media. In most cases, over 60 per cent of the victims who reported to us actually lost money on an online platform,” said Laird.

The BBB recommends consumers do their homework.

“We found that when you take the extra step and do your due diligence and double check where you are spending your money, it does help,” said Laird.

“If you are uncertain about an investment opportunity, about an item you want to purchase, [or] about a business you are doing a transaction with, ask BBB, ask a friend. That second opinion is usually a very good way to get that final feedback before you decide to make that big step.”

According to the BBB, in 2019, women were slightly more likely to lose money to scammers, but men lost significantly more money, with over $600 for men when compared to just over $200 for women.

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READ MORE:
Vancouver server warns people after she lost $8K in Bitcoin CRA scam

For the full report, go to BBB.org/RiskReportCanada

© 2020 Global News, a division of Corus Entertainment Inc.

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Transat AT reports $39.9M Q3 loss compared with $57.3M profit a year earlier

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MONTREAL – Travel company Transat AT Inc. reported a loss in its latest quarter compared with a profit a year earlier as its revenue edged lower.

The parent company of Air Transat says it lost $39.9 million or $1.03 per diluted share in its quarter ended July 31.

The result compared with a profit of $57.3 million or $1.49 per diluted share a year earlier.

Revenue in what was the company’s third quarter totalled $736.2 million, down from $746.3 million in the same quarter last year.

On an adjusted basis, Transat says it lost $1.10 per share in its latest quarter compared with an adjusted profit of $1.10 per share a year earlier.

Transat chief executive Annick Guérard says demand for leisure travel remains healthy, as evidenced by higher traffic, but consumers are increasingly price conscious given the current economic uncertainty.

This report by The Canadian Press was first published Sept. 12, 2024.

Companies in this story: (TSX:TRZ)

The Canadian Press. All rights reserved.

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Dollarama keeping an eye on competitors as Loblaw launches new ultra-discount chain

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Dollarama Inc.’s food aisles may have expanded far beyond sweet treats or piles of gum by the checkout counter in recent years, but its chief executive maintains his company is “not in the grocery business,” even if it’s keeping an eye on the sector.

“It’s just one small part of our store,” Neil Rossy told analysts on a Wednesday call, where he was questioned about the company’s food merchandise and rivals playing in the same space.

“We will keep an eye on all retailers — like all retailers keep an eye on us — to make sure that we’re competitive and we understand what’s out there.”

Over the last decade and as consumers have more recently sought deals, Dollarama’s food merchandise has expanded to include bread and pantry staples like cereal, rice and pasta sold at prices on par or below supermarkets.

However, the competition in the discount segment of the market Dollarama operates in intensified recently when the country’s biggest grocery chain began piloting a new ultra-discount store.

The No Name stores being tested by Loblaw Cos. Ltd. in Windsor, St. Catharines and Brockville, Ont., are billed as 20 per cent cheaper than discount retail competitors including No Frills. The grocery giant is able to offer such cost savings by relying on a smaller store footprint, fewer chilled products and a hearty range of No Name merchandise.

Though Rossy brushed off notions that his company is a supermarket challenger, grocers aren’t off his radar.

“All retailers in Canada are realistic about the fact that everyone is everyone’s competition on any given item or category,” he said.

Rossy declined to reveal how much of the chain’s sales would overlap with Loblaw or the food category, arguing the vast variety of items Dollarama sells is its strength rather than its grocery products alone.

“What makes Dollarama Dollarama is a very wide assortment of different departments that somewhat represent the old five-and-dime local convenience store,” he said.

The breadth of Dollarama’s offerings helped carry the company to a second-quarter profit of $285.9 million, up from $245.8 million in the same quarter last year as its sales rose 7.4 per cent.

The retailer said Wednesday the profit amounted to $1.02 per diluted share for the 13-week period ended July 28, up from 86 cents per diluted share a year earlier.

The period the quarter covers includes the start of summer, when Rossy said the weather was “terrible.”

“The weather got slightly better towards the end of the summer and our sales certainly increased, but not enough to make up for the season’s horrible start,” he said.

Sales totalled $1.56 billion for the quarter, up from $1.46 billion in the same quarter last year.

Comparable store sales, a key metric for retailers, increased 4.7 per cent, while the average transaction was down2.2 per cent and traffic was up seven per cent, RBC analyst Irene Nattel pointed out.

She told investors in a note that the numbers reflect “solid demand as cautious consumers focus on core consumables and everyday essentials.”

Analysts have attributed such behaviour to interest rates that have been slow to drop and high prices of key consumer goods, which are weighing on household budgets.

To cope, many Canadians have spent more time seeking deals, trading down to more affordable brands and forgoing small luxuries they would treat themselves to in better economic times.

“When people feel squeezed, they tend to shy away from discretionary, focus on the basics,” Rossy said. “When people are feeling good about their wallet, they tend to be more lax about the basics and more willing to spend on discretionary.”

The current economic situation has drawn in not just the average Canadian looking to save a buck or two, but also wealthier consumers.

“When the entire economy is feeling slightly squeezed, we get more consumers who might not have to or want to shop at a Dollarama generally or who enjoy shopping at a Dollarama but have the luxury of not having to worry about the price in some other store that they happen to be standing in that has those goods,” Rossy said.

“Well, when times are tougher, they’ll consider the extra five minutes to go to the store next door.”

This report by The Canadian Press was first published Sept. 11, 2024.

Companies in this story: (TSX:DOL)

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U.S. regulator fines TD Bank US$28M for faulty consumer reports

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TORONTO – The U.S. Consumer Financial Protection Bureau has ordered TD Bank Group to pay US$28 million for repeatedly sharing inaccurate, negative information about its customers to consumer reporting companies.

The agency says TD has to pay US$7.76 million in total to tens of thousands of victims of its illegal actions, along with a US$20 million civil penalty.

It says TD shared information that contained systemic errors about credit card and bank deposit accounts to consumer reporting companies, which can include credit reports as well as screening reports for tenants and employees and other background checks.

CFPB director Rohit Chopra says in a statement that TD threatened the consumer reports of customers with fraudulent information then “barely lifted a finger to fix it,” and that regulators will need to “focus major attention” on TD Bank to change its course.

TD says in a statement it self-identified these issues and proactively worked to improve its practices, and that it is committed to delivering on its responsibilities to its customers.

The bank also faces scrutiny in the U.S. over its anti-money laundering program where it expects to pay more than US$3 billion in monetary penalties to resolve.

This report by The Canadian Press was first published Sept. 11, 2024.

Companies in this story: (TSX:TD)

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