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‘Almost no notice at all’: GO Transit changes frustrate southern Ontario commuters

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TORONTO — It took one GO Transit scheduling change to turn Siddhartha Batra from a regular commuter to a full-time remote worker.

A direct bus operated by the regional transit provider used to provide an easy way for the 31-year-old civil engineer to travel from his home in downtown Toronto to his job roughly 35 kilometres away in Mississauga, Ont.

But some changes GO operator Metrolinx recently implemented on some of its most popular train and bus routes effectively doubled Batra’s travel time, based on estimates from GO Transit’s own trip tracker. The prospect of the longer commute prompted him to obtain permission to abandon the journey altogether and work from home permanently.

“There is no way on Earth I’m travelling two hours on public transit, one-way,” Batra said in an interview. “I won’t be using it at all because it just doesn’t work anymore.”

Batra is not alone in his frustration with the scheduling changes, which Metrolinx announced late last month and largely implemented as of Saturday.

 

The agency bolstered service levels on the busy routes connecting Toronto and Kitchener, Ont., but also scrapped some train services and replaced them with bus routes. Some bus schedules were also adjusted to eliminate a key connection point at Toronto’s Union Station, a transit hub linking the regional and local public transit systems.

Batra’s old Route 21 bus fell victim to the latter change. Rather than catching a direct ride from Union, travellers are now being asked to take a GO train to one of three stations on the Lakeshore West line before reconnecting with the bus to continue the trip.

“We now have to go from Union to Port Credit and then take a bus across. So it’s just made it a lot worse, the transit time,” Batra said, noting the new schedule adds nearly an hour to the commute.

The routes in question run through some of the fastest-growing regions in the province. Statistics Canada’s latest census data shows the population of Milton, Ont., the final destination for Route 21 buses, soared 20 per cent between 2016 and 2021. The population of Milton’s home region of Halton jumped nearly nine per cent during that time, while neighbouring Peel Region saw its population climb roughly five per cent to about 1.45 million residents.

A statement from Metrolinx said long-anticipated efforts to refurbish Toronto’s Gardiner Expressway prompted the changes on Route 21, arguing the new schedule will make travel times more “consistent and reliable” amid the expected construction.

A message on the GO Transit website announcing the service adjustments said they will result in “faster trips for those heading further west to Oakville, Burlington, Hamilton and beyond.”

Batra, for his part, isn’t buying the effort to position the changes as improvements.

“That’s just false advertising, so that’s my first frustration,” he said. “My second frustration is the amount of notice that we were given and the way this was communicated. Almost no notice at all for people to make adjustments to their jobs.”

Batra believes Metrolinx should have given commuters at least four months to adapt their travel plans or work schedules, noting transit systems in other places he’s lived in like Singapore and Dubai don’t generally overhaul routes on such tight timelines.

He’s not the only one unhappy with the latest changes.

Mississauga resident Quratulain Syeda, 34, anticipates the alterations will turn her commute into “a complete whole mess.”

“This was basically my main way of getting into the city because I only use public transport to get around,” she said of the old Route 21 bus. “I do not have a car, so I rely on it heavily.”

Syeda, who frequently travels to Toronto to visit friends and attend events, said she used to be able to get from her front door to Union Station “in 45 to 50 minutes at any time.” The new configuration has added about an hour to that trip.

“I will be probably looking at (taxi) options or maybe not try and go to as many events or things in the city,” she said.

 

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Japan’s SoftBank returns to profit after gains at Vision Fund and other investments

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TOKYO (AP) — Japanese technology group SoftBank swung back to profitability in the July-September quarter, boosted by positive results in its Vision Fund investments.

Tokyo-based SoftBank Group Corp. reported Tuesday a fiscal second quarter profit of nearly 1.18 trillion yen ($7.7 billion), compared with a 931 billion yen loss in the year-earlier period.

Quarterly sales edged up about 6% to nearly 1.77 trillion yen ($11.5 billion).

SoftBank credited income from royalties and licensing related to its holdings in Arm, a computer chip-designing company, whose business spans smartphones, data centers, networking equipment, automotive, consumer electronic devices, and AI applications.

The results were also helped by the absence of losses related to SoftBank’s investment in office-space sharing venture WeWork, which hit the previous fiscal year.

WeWork, which filed for Chapter 11 bankruptcy protection in 2023, emerged from Chapter 11 in June.

SoftBank has benefitted in recent months from rising share prices in some investment, such as U.S.-based e-commerce company Coupang, Chinese mobility provider DiDi Global and Bytedance, the Chinese developer of TikTok.

SoftBank’s financial results tend to swing wildly, partly because of its sprawling investment portfolio that includes search engine Yahoo, Chinese retailer Alibaba, and artificial intelligence company Nvidia.

SoftBank makes investments in a variety of companies that it groups together in a series of Vision Funds.

The company’s founder, Masayoshi Son, is a pioneer in technology investment in Japan. SoftBank Group does not give earnings forecasts.

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Yuri Kageyama is on X:

The Canadian Press. All rights reserved.

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Trump campaign promises unlikely to harm entrepreneurship: Shopify CFO

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Shopify Inc. executives brushed off concerns that incoming U.S. President Donald Trump will be a major detriment to many of the company’s merchants.

“There’s nothing in what we’ve heard from Trump, nor would there have been anything from (Democratic candidate) Kamala (Harris), which we think impacts the overall state of new business formation and entrepreneurship,” Shopify’s chief financial officer Jeff Hoffmeister told analysts on a call Tuesday.

“We still feel really good about all the merchants out there, all the entrepreneurs that want to start new businesses and that’s obviously not going to change with the administration.”

Hoffmeister’s comments come a week after Trump, a Republican businessman, trounced Harris in an election that will soon return him to the Oval Office.

On the campaign trail, he threatened to impose tariffs of 60 per cent on imports from China and roughly 10 per cent to 20 per cent on goods from all other countries.

If the president-elect makes good on the promise, many worry the cost of operating will soar for companies, including customers of Shopify, which sells e-commerce software to small businesses but also brands as big as Kylie Cosmetics and Victoria’s Secret.

These merchants may feel they have no choice but to pass on the increases to customers, perhaps sparking more inflation.

If Trump’s tariffs do come to fruition, Shopify’s president Harley Finkelstein pointed out China is “not a huge area” for Shopify.

However, “we can’t anticipate what every presidential administration is going to do,” he cautioned.

He likened the uncertainty facing the business community to the COVID-19 pandemic where Shopify had to help companies migrate online.

“Our job is no matter what comes the way of our merchants, we provide them with tools and service and support for them to navigate it really well,” he said.

Finkelstein was questioned about the forthcoming U.S. leadership change on a call meant to delve into Shopify’s latest earnings, which sent shares soaring 27 per cent to $158.63 shortly after Tuesday’s market open.

The Ottawa-based company, which keeps its books in U.S. dollars, reported US$828 million in net income for its third quarter, up from US$718 million in the same quarter last year, as its revenue rose 26 per cent.

Revenue for the period ended Sept. 30 totalled US$2.16 billion, up from US$1.71 billion a year earlier.

Subscription solutions revenue reached US$610 million, up from US$486 million in the same quarter last year.

Merchant solutions revenue amounted to US$1.55 billion, up from US$1.23 billion.

Shopify’s net income excluding the impact of equity investments totalled US$344 million for the quarter, up from US$173 million in the same quarter last year.

Daniel Chan, a TD Cowen analyst, said the results show Shopify has a leadership position in the e-commerce world and “a continued ability to gain market share.”

In its outlook for its fourth quarter of 2024, the company said it expects revenue to grow at a mid-to-high-twenties percentage rate on a year-over-year basis.

“Q4 guidance suggests Shopify will finish the year strong, with better-than-expected revenue growth and operating margin,” Chan pointed out in a note to investors.

This report by The Canadian Press was first published Nov. 12, 2024.

Companies in this story: (TSX:SHOP)

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RioCan cuts nearly 10 per cent staff in efficiency push as condo market slows

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TORONTO – RioCan Real Estate Investment Trust says it has cut almost 10 per cent of its staff as it deals with a slowdown in the condo market and overall pushes for greater efficiency.

The company says the cuts, which amount to around 60 employees based on its last annual filing, will mean about $9 million in restructuring charges and should translate to about $8 million in annualized cash savings.

The job cuts come as RioCan and others scale back condo development plans as the market softens, but chief executive Jonathan Gitlin says the reductions were from a companywide efficiency effort.

RioCan says it doesn’t plan to start any new construction of mixed-use properties this year and well into 2025 as it adjusts to the shifting market demand.

The company reported a net income of $96.9 million in the third quarter, up from a loss of $73.5 million last year, as it saw a $159 million boost from a favourable change in the fair value of investment properties.

RioCan reported what it says is a record-breaking 97.8 per cent occupancy rate in the quarter including retail committed occupancy of 98.6 per cent.

This report by The Canadian Press was first published Nov. 12, 2024.

Companies in this story: (TSX:REI.UN)

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