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Congratulations! You Got the Job, Now What?

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Got the Job

The inspiration for this column came from several readers who, after a successful job search, emailed me asking for advice on the best way to establish themselves with their new employer, boss, and colleagues. Therefore, I will be departing from my pragmatic job-searching advice. Instead, I will be offering tips on how to start a new job off on the right foot.

During your first six months, focus on cultivating working relationships, learning policies and procedures — how things are done — and getting to know your new work environment, especially the culture. In contrast to most new hires, you do not want to keep repeating behavioural patterns that do not serve your self-interests. Instead, use your new job as an opportunity to fix self-sabotaging habits, which we all have to some extent.

Use your first 180 days to:

  • Build relationships.
  • Establish credibility and trust.
  • Analyze the political landscape.
  • Identify influencers and rockstars.
  • Create a reputation (aka, personal brand) as someone who gets stuff done.

 

Before your first day, think about how you want to be perceived by the leadership team, your new manager, and your colleagues. Decide what you want to be known for at your new job, then take strategic actions — create a plan of action — to control your narrative and define yourself. (Either you decide what you want to be known for, or others will decide for you.) Do you want to be the go-to person for statistical analysis, project management or be seen as a strong people leader? Now is your chance! Additionally, your new job is the perfect opportunity to let go of any baggage you may have.

When starting a new job, I suggest you:

Arrive early, leave late.

Showing up early — prepared and ready to go — and not leaving the moment your eight hours are up demonstrates your enthusiasm, dedication, and commitment to your new employer. Watching the clock is not something you want to be known for.

 

Be friendly and open.

A new job entails new relationships. Your new colleagues will notice how you come across; therefore, make sure your first impression is positive. Make it a point to present yourself as open, friendly, and ready to cultivate productive, positive working relationships. Now is not the time to succumb to the “I’m an introvert” narrative you have sold yourself.

 

A lack of interaction or openness will quickly lead to word getting around that you are “difficult” or “rude.”

 

Ask questions.

Do not be afraid to ask questions, especially clarifying questions. By asking questions, you show engagement, interest in learning, and, most importantly, a desire to succeed.

 

Observe and listen.

Spend most of your first weeks at a new company listening to your colleagues, taking in the company culture, and observing workplace norms and conventions. Note how long people take for lunch and how they dress and behave around managers and leaders. Identify influencers who do not hold a leadership position. (e.g., The assistant to the VP of Marketing likely has more influence than the Director of IT.)

 

Use your observations to help you adapt to your new work environment without disrupting it. Not being perceived as a “fit” is the most prevalent reason for new employees not working out.

 

Do not engage in office politics.

A boss once told me, “Office politics are inevitable when there is more than one person in the room.”

Workplace politics is prevalent because everyone is looking out for their self-interests. Unfortunately, you will need to navigate the inevitable gossiping, backbiting, rumours, and badmouthing. For the first couple of months, the longer, the better, refrain from doing so. (Ignore their existence.) Getting involved in office politics right away is a recipe for disaster.

Whenever possible, steer clear of employees who spread negativity or create drama. As a newbie, you may feel tempted to align with a particular group. Avoid doing this! You will be judged by whom you choose to associate with. Carefully select who you affiliate with and — I cannot stress this enough — be mindful when sharing information. I have seen many careers stall or, worse, implode due to oversharing.

 

Embrace your employer’s ways.

Make it a priority to thoroughly learn your new employer’s systems, procedures, and policies and to understand the reasoning behind why things are done the way they are. It may be possible for you to suggest improvements in the future, but first, understand “why.”

Moreover, immediately learn the basics, such as using your telephone’s features, accessing your email, logging onto the company’s Intranet, etc. A few jobs back, I was walking by the cubicle of an employee who had been with the company for several months. They stopped me to ask how to transfer the caller they had on hold. It was not a good look.

 

Update your LinkedIn profile.

By the end of your second week, update your LinkedIn profile, which I guarantee your new boss and colleagues are checking regularly to see if you have. Updating your profile announces your new job and shows your employer you are committed to it, something they will look favourably upon.

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Nick Kossovan, a well-seasoned veteran of the corporate landscape, offers “unsweetened” job search advice. You can send Nick your questions to artoffindingwork@gmail.com.

Business

Japan’s SoftBank returns to profit after gains at Vision Fund and other investments

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TOKYO (AP) — Japanese technology group SoftBank swung back to profitability in the July-September quarter, boosted by positive results in its Vision Fund investments.

Tokyo-based SoftBank Group Corp. reported Tuesday a fiscal second quarter profit of nearly 1.18 trillion yen ($7.7 billion), compared with a 931 billion yen loss in the year-earlier period.

Quarterly sales edged up about 6% to nearly 1.77 trillion yen ($11.5 billion).

SoftBank credited income from royalties and licensing related to its holdings in Arm, a computer chip-designing company, whose business spans smartphones, data centers, networking equipment, automotive, consumer electronic devices, and AI applications.

The results were also helped by the absence of losses related to SoftBank’s investment in office-space sharing venture WeWork, which hit the previous fiscal year.

WeWork, which filed for Chapter 11 bankruptcy protection in 2023, emerged from Chapter 11 in June.

SoftBank has benefitted in recent months from rising share prices in some investment, such as U.S.-based e-commerce company Coupang, Chinese mobility provider DiDi Global and Bytedance, the Chinese developer of TikTok.

SoftBank’s financial results tend to swing wildly, partly because of its sprawling investment portfolio that includes search engine Yahoo, Chinese retailer Alibaba, and artificial intelligence company Nvidia.

SoftBank makes investments in a variety of companies that it groups together in a series of Vision Funds.

The company’s founder, Masayoshi Son, is a pioneer in technology investment in Japan. SoftBank Group does not give earnings forecasts.

___

Yuri Kageyama is on X:

The Canadian Press. All rights reserved.

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Trump campaign promises unlikely to harm entrepreneurship: Shopify CFO

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Shopify Inc. executives brushed off concerns that incoming U.S. President Donald Trump will be a major detriment to many of the company’s merchants.

“There’s nothing in what we’ve heard from Trump, nor would there have been anything from (Democratic candidate) Kamala (Harris), which we think impacts the overall state of new business formation and entrepreneurship,” Shopify’s chief financial officer Jeff Hoffmeister told analysts on a call Tuesday.

“We still feel really good about all the merchants out there, all the entrepreneurs that want to start new businesses and that’s obviously not going to change with the administration.”

Hoffmeister’s comments come a week after Trump, a Republican businessman, trounced Harris in an election that will soon return him to the Oval Office.

On the campaign trail, he threatened to impose tariffs of 60 per cent on imports from China and roughly 10 per cent to 20 per cent on goods from all other countries.

If the president-elect makes good on the promise, many worry the cost of operating will soar for companies, including customers of Shopify, which sells e-commerce software to small businesses but also brands as big as Kylie Cosmetics and Victoria’s Secret.

These merchants may feel they have no choice but to pass on the increases to customers, perhaps sparking more inflation.

If Trump’s tariffs do come to fruition, Shopify’s president Harley Finkelstein pointed out China is “not a huge area” for Shopify.

However, “we can’t anticipate what every presidential administration is going to do,” he cautioned.

He likened the uncertainty facing the business community to the COVID-19 pandemic where Shopify had to help companies migrate online.

“Our job is no matter what comes the way of our merchants, we provide them with tools and service and support for them to navigate it really well,” he said.

Finkelstein was questioned about the forthcoming U.S. leadership change on a call meant to delve into Shopify’s latest earnings, which sent shares soaring 27 per cent to $158.63 shortly after Tuesday’s market open.

The Ottawa-based company, which keeps its books in U.S. dollars, reported US$828 million in net income for its third quarter, up from US$718 million in the same quarter last year, as its revenue rose 26 per cent.

Revenue for the period ended Sept. 30 totalled US$2.16 billion, up from US$1.71 billion a year earlier.

Subscription solutions revenue reached US$610 million, up from US$486 million in the same quarter last year.

Merchant solutions revenue amounted to US$1.55 billion, up from US$1.23 billion.

Shopify’s net income excluding the impact of equity investments totalled US$344 million for the quarter, up from US$173 million in the same quarter last year.

Daniel Chan, a TD Cowen analyst, said the results show Shopify has a leadership position in the e-commerce world and “a continued ability to gain market share.”

In its outlook for its fourth quarter of 2024, the company said it expects revenue to grow at a mid-to-high-twenties percentage rate on a year-over-year basis.

“Q4 guidance suggests Shopify will finish the year strong, with better-than-expected revenue growth and operating margin,” Chan pointed out in a note to investors.

This report by The Canadian Press was first published Nov. 12, 2024.

Companies in this story: (TSX:SHOP)

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RioCan cuts nearly 10 per cent staff in efficiency push as condo market slows

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TORONTO – RioCan Real Estate Investment Trust says it has cut almost 10 per cent of its staff as it deals with a slowdown in the condo market and overall pushes for greater efficiency.

The company says the cuts, which amount to around 60 employees based on its last annual filing, will mean about $9 million in restructuring charges and should translate to about $8 million in annualized cash savings.

The job cuts come as RioCan and others scale back condo development plans as the market softens, but chief executive Jonathan Gitlin says the reductions were from a companywide efficiency effort.

RioCan says it doesn’t plan to start any new construction of mixed-use properties this year and well into 2025 as it adjusts to the shifting market demand.

The company reported a net income of $96.9 million in the third quarter, up from a loss of $73.5 million last year, as it saw a $159 million boost from a favourable change in the fair value of investment properties.

RioCan reported what it says is a record-breaking 97.8 per cent occupancy rate in the quarter including retail committed occupancy of 98.6 per cent.

This report by The Canadian Press was first published Nov. 12, 2024.

Companies in this story: (TSX:REI.UN)

The Canadian Press. All rights reserved.

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