Security escorted two Air Canada passengers off a plane after refusing to sit in a seat someone had vomited in, according to a woman who says she was seated in the row behind them.
In an August 29 Facebook post, passenger Susan Benson said she watched two women and a man ” struggle to get seated” on the flight from Las Vegas to Montreal, Canada. Benson wrote in her post that she noticed “a bit of a foul smell” but hadn’t yet realized where it was coming from.
Soon, though, she said she learned someone had thrown up on the previous flight.
“Air Canada attempted a quick cleanup before boarding but clearly wasn’t able to do a thorough clean,” her post read. “They placed coffee grinds in the seat pouch and sprayed perfume to mask the smell.”
Neither Benson nor Air Canada responded to a request for comment from Insider, made outside of regular working hours.
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The passengers in front of Benson told the Air Canada flight attendant that their seat had residue on it, but according to Benson, the employee said the flight was full and they had no other option.
“The flight attendant was very apologetic but explained that the flight was full and there was nothing they could do,” Benson’s post continues. “The passengers said they couldn’t possibly be expected to sit in vomit for five hours.”
Benson said the flight attendant returned with a supervisor, who told the passengers the same thing: the flight was full, and they had nowhere else to sit. Eventually, Benson continued, the employees gave them blankets to sit on and more wipes to clean the seats.
After they had settled in, Benson wrote, “… the pilot came down the aisle and very calmly knelt down and told the two ladies that they had two choices: They could leave the plane on their own accord and organize flights on their own dime, or they would be escorted off the plane by security and placed on a no fly list” because they had been rude to the flight attendant.
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The passenger seated next to the two women got involved, Benson said, and told the pilot they weren’t being rude. The pilot reportedly returned to the front of the plane — and security guards returned to escort the women off the plane.
Benson wrote that she complained to Air Canada and posted about the incident on their social media pages.
“I have no idea if they were actually placed on the no-fly list or not. I cannot stop thinking about these two ladies,” Benson said in her post. “They did nothing wrong.”
TORONTO – Cineplex Inc. reported a loss in its latest quarter compared with a profit a year ago as it was hit by a fine for deceptive marketing practices imposed by the Competition Tribunal.
The movie theatre company says it lost $24.7 million or 39 cents per diluted share for the quarter ended Sept. 30 compared with a profit of $29.7 million or 40 cents per diluted share a year earlier.
The results in the most recent quarter included a $39.2-million provision related to the Competition Tribunal decision, which Cineplex is appealing.
The Competition Bureau accused the company of misleading theatregoers by not immediately presenting them with the full price of a movie ticket when they purchased seats online, a view the company has rejected.
Revenue for the quarter totalled $395.6 million, down from $414.5 million in the same quarter last year, while theatre attendance totalled 13.3 million for the quarter compared with nearly 15.7 million a year earlier.
Box office revenue per patron in the quarter climbed to $13.19 compared with $12 in the same quarter last year, while concession revenue per patron amounted to $9.85, up from $8.44 a year ago.
This report by The Canadian Press was first published Nov. 6, 2024.
TORONTO – Restaurant Brands International Inc. reported net income of US$357 million for its third quarter, down from US$364 million in the same quarter last year.
The company, which keeps its books in U.S. dollars, says its profit amounted to 79 cents US per diluted share for the quarter ended Sept. 30 compared with 79 cents US per diluted share a year earlier.
Revenue for the parent company of Tim Hortons, Burger King, Popeyes and Firehouse Subs, totalled US$2.29 billion, up from US$1.84 billion in the same quarter last year.
Consolidated comparable sales were up 0.3 per cent.
On an adjusted basis, Restaurant Brands says it earned 93 cents US per diluted share in its latest quarter, up from an adjusted profit of 90 cents US per diluted share a year earlier.
The average analyst estimate had been for a profit of 95 cents US per share, according to LSEG Data & Analytics.
This report by The Canadian Press was first published Nov. 5, 2024.
ST. JOHN’S, N.L. – Fortis Inc. reported a third-quarter profit of $420 million, up from $394 million in the same quarter last year.
The electric and gas utility says the profit amounted to 85 cents per share for the quarter ended Sept. 30, up from 81 cents per share a year earlier.
Fortis says the increase was driven by rate base growth across its utilities, and strong earnings in Arizona largely reflecting new customer rates at Tucson Electric Power.
Revenue in the quarter totalled $2.77 billion, up from $2.72 billion in the same quarter last year.
On an adjusted basis, Fortis says it earned 85 cents per share in its latest quarter, up from an adjusted profit of 84 cents per share in the third quarter of 2023.
The average analyst estimate had been for a profit of 82 cents per share, according to LSEG Data & Analytics.
This report by The Canadian Press was first published Nov. 5, 2024.