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Calum Marsh: As coronavirus panic mounts, grocery shopping starts to look apocalyptic – National Post

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At the Loblaws grocery store on Queen Street West in downtown Toronto this Friday afternoon, an air of caution prevailed. It wasn’t exactly the picture of apocalyptic hysteria that years of Hollywood blockbusters on the subject have trained us to imagine of the dawn of a global crisis — no writhing mass of berserk shoppers clawing at one another to claim the last can of baked beans, no frenzied shrieks as the frail and feeble are trodden beneath the heels of the lunatic mob. But the mood seemed distinctly harried as the crowd loaded their carts with whatever they deemed essential, prudently stocking up on jumbo bags of Flamin’ Hot Doritos and economy-size boxes of macaroni and cheese. Everyone looked quite calm, preparing for the end of the world. But the calm was fraught with warning — it said they were on the razor’s edge of utter panic.

Lunchtime at Loblaws is ordinarily the province of millennials who do shift work or industrious stay-at-home moms — a select few, reliably small in number, handily dwarfed by the immense queue for chicken sandwiches at the takeaway counter near the deli section by the entrance to the store. Now the lunch line virtually nonexistent, while the aisles in the store itself teemed with people, each of them clutching a cart on the verge of spilling over. Exhausted cashiers stared dead-eyed at lines of impatient shoppers that sprawled from the registers back to the refrigerators in the rear. A man I nearly collided with as I took a tight corner around the pasta aisle shot me an almost murderous look. “Be careful,” he urged. Packed sardine-tight, moving rapidly, everyone seemed afraid to actually touch.

Frozen Goods was a wasteland of depredation. Entire freezers had been ransacked: they were practically out of frozen fish and chicken nuggets, of burger patties and Hungry Man dinners. The only frozen pizzas left were a handful of the chocolate dessert pies; the place had been cleaned out even of Hawaiian. There were hardly any frozen fruits or vegetables left, just coconut and mango, the odd bag of organic peas. Ice cream was in short supply, shockingly — there was a massive hole where the value-size tubs of Chapman’s vanilla ought to be, and even boutique brands like Ben & Jerry’s had been all but depleted. Clearly some are anticipating a marathon self-quarantine, if emergency-supply pints of Chunky Monkey are called for. These are the stockpiling efforts of a society that’s very confused.

And then there was the toilet paper aisle. My God, the toilet paper aisle: the sight of a shopping massacre, annihilated by unnecessary accumulation, devastated by the desire to hoard. Miles and miles of empty shelves, not a square of two-ply left on the premises, as meanwhile shoppers stood stranded before the bare displays, alarmed and dumbfounded. What on earth is happening with the toilet paper situation? In the face of a serious respiratory disease, we have collectively decided that our number-one priority is the comfortable use of the toilet, and have therefore amassed ten-month supplies of Charmin, just in case. For what disaster are these people preparing? Is it simply a chain reaction to increased demand — a lemmings-like impulse to stock up because we’ve heard others have been? It’s the most inexplicable side effect of COVID-19. And at grocery stores now it’s the strangest sight.


There was a massive hole where the value-size tubs of Chapman’s vanilla ought to be. Clearly some are anticipating a marathon self-quarantine.

Calum Marsh/National Post

They actually had some toilet paper for sale across the road, at Shoppers Drug Mart — a few dozen 12-roll bags, still in the cardboard boxes they were shipped in, carelessly torn open and left to be plundered in the middle of the sales floor. As for the official toilet paper aisle, it had of course already been cleaned out, and one can conclude the employees felt the stuff was simply being sold too quickly to bother merchandising. On the whole, though, the pharmacy was in a state of considerably less disarray than the grocery store, if only temporarily. The sensation that the veneer of composure and politesse might at any moment vanish, replaced by unmasked frenzy, was difficult to shake. This was clearly only the beginning, independent of the direction the disease itself will head. Emotions will run higher still, and that calm will turn to dread.

Incidentally, it did turn to frenzy and dread at Loblaws, only about an hour after I wandered out. A fight erupted in the middle of the store; a gun was recovered; two people have been hospitalized, with more information about the context no doubt on the way. As ordinary people continue to flock to grocery stores such as Loblaws, increasingly desperate to be prepared for whatever is or might be happening, so too will tensions of the kind that provoke fights steeply mount. And while we may not need to fear contracting COVID-19 particularly, we should be aware of the danger presented by the attendant panic — the recklessness and violence that might arise when a whole lot of well-meaning but terrified people suddenly feel alarmed. You almost certainly do not need vast reserves of toilet paper to survive this pandemic. And trying to buy toilet paper, no one deserves to die.


The sensation that the veneer of composure and politesse might at any moment vanish, replaced by unmasked frenzy, was difficult to shake.

Calum Marsh/National Post

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Politics likely pushed Air Canada toward deal with ‘unheard of’ gains for pilots

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MONTREAL – Politics, public opinion and salary hikes south of the border helped push Air Canada toward a deal that secures major pay gains for pilots, experts say.

Hammered out over the weekend, the would-be agreement includes a cumulative wage hike of nearly 42 per cent over four years — an enormous bump by historical standards — according to one source who was not authorized to speak publicly on the matter. The previous 10-year contract granted increases of just two per cent annually.

The federal government’s stated unwillingness to step in paved the way for a deal, noted John Gradek, after Prime Minister Justin Trudeau made it plain the two sides should hash one out themselves.

“Public opinion basically pressed the federal cabinet, including the prime minister, to keep their hands clear of negotiations and looking at imposing a settlement,” said Gradek, who teaches aviation management at McGill University.

After late-night talks at a hotel near Toronto’s Pearson airport, the country’s biggest airline and the union representing 5,200-plus aviators announced early Sunday morning they had reached a tentative agreement, averting a strike that would have grounded flights and affected some 110,000 passengers daily.

The relative precariousness of the Liberal minority government as well as a push to appear more pro-labour underlay the prime minister’s hands-off approach to the negotiations.

Trudeau said Friday the government would not step in to fix the impasse — unlike during a massive railway work stoppage last month and a strike by WestJet mechanics over the Canada Day long weekend that workers claimed road roughshod over their constitutional right to collective bargaining. Trudeau said the government respects the right to strike and would only intervene if it became apparent no negotiated deal was possible.

“They felt that they really didn’t want to try for a third attempt at intervention and basically said, ‘Let’s let the airline decide how they want to deal with this one,'” said Gradek.

“Air Canada ran out of support as the week wore on, and by the time they got to Friday night, Saturday morning, there was nothing left for them to do but to basically try to get a deal set up and accepted by ALPA (Air Line Pilots Association).”

Trudeau’s government was also unlikely to consider back-to-work legislation after the NDP tore up its agreement to support the Liberal minority in Parliament, Gradek said. Conservative Leader Pierre Poilievre, whose party has traditionally toed a more pro-business line, also said last week that Tories “stand with the pilots” and swore off “pre-empting” the negotiations.

Air Canada CEO Michael Rousseau had asked Ottawa on Thursday to impose binding arbitration pre-emptively — “before any travel disruption starts” — if talks failed. Backed by business leaders, he’d hoped for an effective repeat of the Conservatives’ move to head off a strike in 2012 by legislating Air Canada pilots and ground crew to stick to their posts before any work stoppage could start.

The request may have fallen flat, however. Gradek said he believes there was less anxiety over the fallout from an airline strike than from the countrywide railway shutdown.

He also speculated that public frustration over thousands of cancelled flights would have flowed toward Air Canada rather than Ottawa, prompting the carrier to concede to a deal yielding “unheard of” gains for employees.

“It really was a total collapse of the Air Canada bargaining position,” he said.

Pilots are slated to vote in the coming weeks on the four-year contract.

Last year, pilots at Delta Air Lines, United Airlines and American Airlines secured agreements that included four-year pay boosts ranging from 34 per cent to 40 per cent, ramping up pressure on other carriers to raise wages.

After more than a year of bargaining, Air Canada put forward an offer in August centred around a 30 per cent wage hike over four years.

But the final deal, should union members approve it, grants a 26 per cent increase in the first year alone, retroactive to September 2023, according to the source. Three wage bumps of four per cent would follow in 2024 through 2026.

Passengers may wind up shouldering some of that financial load, one expert noted.

“At the end of the day, it’s all us consumers who are paying,” said Barry Prentice, who heads the University of Manitoba’s transport institute.

Higher fares may be mitigated by the persistence of budget carrier Flair Airlines and the rapid expansion of Porter Airlines — a growing Air Canada rival — as well as waning demand for leisure trips. Corporate travel also remains below pre-COVID-19 levels.

Air Canada said Sunday the tentative contract “recognizes the contributions and professionalism of Air Canada’s pilot group, while providing a framework for the future growth of the airline.”

The union issued a statement saying that, if ratified, the agreement will generate about $1.9 billion of additional value for Air Canada pilots over the course of the deal.

Meanwhile, labour tension with cabin crew looms on the horizon. Air Canada is poised to kick off negotiations with the union representing more than 10,000 flight attendants this year before the contract expires on March 31.

This report by The Canadian Press was first published Sept. 16, 2024.

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Federal $500M bailout for Muskrat Falls power delays to keep N.S. rate hikes in check

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HALIFAX – Ottawa is negotiating a $500-million bailout for Nova Scotia’s privately owned electric utility, saying the money will be used to prevent a big spike in electricity rates.

Federal Natural Resources Minister Jonathan Wilkinson made the announcement today in Halifax, saying Nova Scotia Power Inc. needs the money to cover higher costs resulting from the delayed delivery of electricity from the Muskrat Falls hydroelectric plant in Labrador.

Wilkinson says that without the money, the subsidiary of Emera Inc. would have had to increase rates by 19 per cent over “the short term.”

Nova Scotia Power CEO Peter Gregg says the deal, once approved by the province’s energy regulator, will keep rate increases limited “to be around the rate of inflation,” as costs are spread over a number of years.

The utility helped pay for construction of an underwater transmission link between Newfoundland and Nova Scotia, but the Muskrat Falls project has not been consistent in delivering electricity over the past five years.

Those delays forced Nova Scotia Power to spend more on generating its own electricity.

This report by The Canadian Press was first published Sept. 16, 2024.

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Roots sees room for expansion in activewear, reports $5.2M Q2 loss and sales drop

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TORONTO – Roots Corp. may have built its brand on all things comfy and cosy, but its CEO says activewear is now “really becoming a core part” of the brand.

The category, which at Roots spans leggings, tracksuits, sports bras and bike shorts, has seen such sustained double-digit growth that Meghan Roach plans to make it a key part of the business’ future.

“It’s an area … you will see us continue to expand upon,” she told analysts on a Friday call.

The Toronto-based retailer’s push into activewear has taken shape over many years and included several turns as the official designer and supplier of Team Canada’s Olympic uniform.

But consumers have had plenty of choice when it comes to workout gear and other apparel suited to their sporting needs. On top of the slew of athletic brands like Nike and Adidas, shoppers have also gravitated toward Lululemon Athletica Inc., Alo and Vuori, ramping up competition in the activewear category.

Roach feels Roots’ toehold in the category stems from the fit, feel and following its merchandise has cultivated.

“Our product really resonates with (shoppers) because you can wear it through multiple different use cases and occasions,” she said.

“We’ve been seeing customers come back again and again for some of these core products in our activewear collection.”

Her remarks came the same day as Roots revealed it lost $5.2 million in its latest quarter compared with a loss of $5.3 million in the same quarter last year.

The company said the second-quarter loss amounted to 13 cents per diluted share for the quarter ended Aug. 3, the same as a year earlier.

In presenting the results, Roach reminded analysts that the first half of the year is usually “seasonally small,” representing just 30 per cent of the company’s annual sales.

Sales for the second quarter totalled $47.7 million, down from $49.4 million in the same quarter last year.

The move lower came as direct-to-consumer sales amounted to $36.4 million, down from $37.1 million a year earlier, as comparable sales edged down 0.2 per cent.

The numbers reflect the fact that Roots continued to grapple with inventory challenges in the company’s Cooper fleece line that first cropped up in its previous quarter.

Roots recently began to use artificial intelligence to assist with daily inventory replenishments and said more tools helping with allocation will go live in the next quarter.

Beyond that time period, the company intends to keep exploring AI and renovate more of its stores.

It will also re-evaluate its design ranks.

Roots announced Friday that chief product officer Karuna Scheinfeld has stepped down.

Rather than fill the role, the company plans to hire senior level design talent with international experience in the outdoor and activewear sectors who will take on tasks previously done by the chief product officer.

This report by The Canadian Press was first published Sept. 13, 2024.

Companies in this story: (TSX:ROOT)

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