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From corny jokes to job applications, ChatGPT's new store is selling specialized AI software – CBC.ca

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Prominent artificial intelligence company OpenAI has launched a new way for developers to sell and distribute their own, custom versions of AI software through an online store, with industry participants and watchdogs saying it could change how businesses and consumers use the technology.

The GPT Store will include personalized artificial intelligence applications, and will let users discover and build versions tailored to specific topics or needs. 

The store will offer custom versions of ChatGPT, created by developers who pay a subscription fee to OpenAI.

A screengrab of a website offering "AllTrails" or "Code Tutor" custom apps.
The GPT Store features custom implementations of artificial intelligence. (James Dunne/CBC)

Think of an AI bot that only exists to help with dinner recipes, or with math homework.

Or a program that uses artificial intelligence exclusively to generate “yo mama” jokes.

Jokes aside, those involved say making custom AI apps available in an app store could be revolutionary for the sector, similar to how Apple and Google changed how people interacted with mobile apps when they launched their respective app stores for phones. 

“Being able to engage with an AI tool in natural language is a transformational moment in technology, and this will bring two sides of the marketplace together,” said Sonia Sennik, executive director at the University of Toronto’s Creative Destruction Lab. “I think we’re going to see … ever more innovative tools that are built by folks like you and me, who can now speak to and engage with these models.” 

A person in a burnt orange tie and plaid jacket is pictured outdoors
Prof. Sonia Sennik calls the app store for custom AI programs ‘transformational.’ (Scarlet O’Neill/Submitted by Sonia Sennik)

Sennik called the new store an “avenue for accessibility,” and said having custom artificial intelligence chat bots available in a mass marketplace will help create a snowball effect, with more activity coming as users and developers are both attracted to this app store. 

Opens accessibility but who is responsible? 

“It’s going to give people who are not coders the capacity to start producing in the digital world without going out and hiring a software engineer,” said Gillian Hadfield, a professor of law at the University of Toronto who focuses on the safety and governance of artificial intelligence. “Wow.”

However, Hadfield said trouble looms for mass-market artificial intelligence, as laws and regulations are unclear on who is to blame when things go wrong.

For example, what if an artificial intelligence app was designed to book travel for a user — and got it wrong?

 A hand holds up a smartphone with a black screen with the words OpenAI in white.
At least one Canadian legal expert is questioning who is responsible for the possible errors of a custom GPT app. (Michael Dwyer/The Associated Press)

“So who’s responsible? Is the contract valid? Can you get the money back if it bought the wrong airline ticket? I just think there’s a lot of questions around what happens to the way our whole market economy works when you have these kinds of agents out there doing stuff in the world, and when you’ve made it very open access to produce them,” said Hadfield.

Canadians already on board

The GPT Store already has multiple users, including Vancouver-based tech company Commit, which has developed a custom app to locate, research and apply to jobs on behalf of tech workers.

A man in a Commit t-shirt is pictured next to a sign that says OPENAI DEVDAY.
Greg Gunn, with Vancouver-based Commit, was on the custom AI app store right away with a tool to help tech workers automatically apply for jobs. (Submitted by Greg Gunn)

Commit co-founder Greg Gunn calls the launch of the app store an “amazing development” and looks forward to potential financial windfalls.

“OpenAI has promised to share revenues with the most popular GPTs on their platform. This means that developers like us don’t need to worry about collecting credit cards, or charging the users, or doing refunds,” said Gunn, who pointed out that the day the store launched, they had the highest number of active users on the Commit platform. 

OpenAI initially delayed store

The store is OpenAI’s attempt to build on the consumer success of ChatGPT, which introduced the world to generative AI last year, drawing in users with its ability to write humanlike language.

The GPT Store will initially be rolled out to users who are on paid ChatGPT plans, OpenAI said. In the next several months, the company intends to add a way for GPT creators to monetize their personalized AIs.

Sam Altman, CEO of OpenAI participates in the "Charting the Path Forward: The Future of Artificial Intelligence" at the Asia-Pacific Economic Cooperation (APEC) Leaders' Week in San Francisco, California, on November 16, 2023.
Sam Altman, CEO of OpenAI, was in – then out – as the head of the tech company in late 2023. (Andrew Caballero-Reynolds/AFP/Getty Images)

The Microsoft-backed startup announced the upcoming GPT Store in November at its first developer conference.

It was originally set to go live later that month. But in December, OpenAI delayed the launch of the GPT Store, citing in an internal memo it was continuing to “make improvements” to GPTs based on customer feedback. 

The delay came against the backdrop of the surprise ouster of OpenAI CEO Sam Altman by the company’s board, and his subsequent reinstatement when employees threatened to quit.

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Roots sees room for expansion in activewear, reports $5.2M Q2 loss and sales drop

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TORONTO – Roots Corp. may have built its brand on all things comfy and cosy, but its CEO says activewear is now “really becoming a core part” of the brand.

The category, which at Roots spans leggings, tracksuits, sports bras and bike shorts, has seen such sustained double-digit growth that Meghan Roach plans to make it a key part of the business’ future.

“It’s an area … you will see us continue to expand upon,” she told analysts on a Friday call.

The Toronto-based retailer’s push into activewear has taken shape over many years and included several turns as the official designer and supplier of Team Canada’s Olympic uniform.

But consumers have had plenty of choice when it comes to workout gear and other apparel suited to their sporting needs. On top of the slew of athletic brands like Nike and Adidas, shoppers have also gravitated toward Lululemon Athletica Inc., Alo and Vuori, ramping up competition in the activewear category.

Roach feels Roots’ toehold in the category stems from the fit, feel and following its merchandise has cultivated.

“Our product really resonates with (shoppers) because you can wear it through multiple different use cases and occasions,” she said.

“We’ve been seeing customers come back again and again for some of these core products in our activewear collection.”

Her remarks came the same day as Roots revealed it lost $5.2 million in its latest quarter compared with a loss of $5.3 million in the same quarter last year.

The company said the second-quarter loss amounted to 13 cents per diluted share for the quarter ended Aug. 3, the same as a year earlier.

In presenting the results, Roach reminded analysts that the first half of the year is usually “seasonally small,” representing just 30 per cent of the company’s annual sales.

Sales for the second quarter totalled $47.7 million, down from $49.4 million in the same quarter last year.

The move lower came as direct-to-consumer sales amounted to $36.4 million, down from $37.1 million a year earlier, as comparable sales edged down 0.2 per cent.

The numbers reflect the fact that Roots continued to grapple with inventory challenges in the company’s Cooper fleece line that first cropped up in its previous quarter.

Roots recently began to use artificial intelligence to assist with daily inventory replenishments and said more tools helping with allocation will go live in the next quarter.

Beyond that time period, the company intends to keep exploring AI and renovate more of its stores.

It will also re-evaluate its design ranks.

Roots announced Friday that chief product officer Karuna Scheinfeld has stepped down.

Rather than fill the role, the company plans to hire senior level design talent with international experience in the outdoor and activewear sectors who will take on tasks previously done by the chief product officer.

This report by The Canadian Press was first published Sept. 13, 2024.

Companies in this story: (TSX:ROOT)

The Canadian Press. All rights reserved.

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Talks on today over HandyDART strike affecting vulnerable people in Metro Vancouver

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VANCOUVER – Mediated talks between the union representing HandyDART workers in Metro Vancouver and its employer, Transdev, are set to resume today as a strike that has stopped most services drags into a second week.

No timeline has been set for the length of the negotiations, but Joe McCann, president of the Amalgamated Transit Union Local 1724, says they are willing to stay there as long as it takes, even if talks drag on all night.

About 600 employees of the door-to-door transit service for people unable to navigate the conventional transit system have been on strike since last Tuesday, pausing service for all but essential medical trips.

Hundreds of drivers rallied outside TransLink’s head office earlier this week, calling for the transportation provider to intervene in the dispute with Transdev, which was contracted to oversee HandyDART service.

Transdev said earlier this week that it will provide a reply to the union’s latest proposal on Thursday.

A statement from the company said it “strongly believes” that their employees deserve fair wages, and that a fair contract “must balance the needs of their employees, clients and taxpayers.”

This report by The Canadian Press was first published Sept. 12, 2024.

The Canadian Press. All rights reserved.

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Transat AT reports $39.9M Q3 loss compared with $57.3M profit a year earlier

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MONTREAL – Travel company Transat AT Inc. reported a loss in its latest quarter compared with a profit a year earlier as its revenue edged lower.

The parent company of Air Transat says it lost $39.9 million or $1.03 per diluted share in its quarter ended July 31.

The result compared with a profit of $57.3 million or $1.49 per diluted share a year earlier.

Revenue in what was the company’s third quarter totalled $736.2 million, down from $746.3 million in the same quarter last year.

On an adjusted basis, Transat says it lost $1.10 per share in its latest quarter compared with an adjusted profit of $1.10 per share a year earlier.

Transat chief executive Annick Guérard says demand for leisure travel remains healthy, as evidenced by higher traffic, but consumers are increasingly price conscious given the current economic uncertainty.

This report by The Canadian Press was first published Sept. 12, 2024.

Companies in this story: (TSX:TRZ)

The Canadian Press. All rights reserved.

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