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Lynx Air takes its final, late flight out of Calgary – Calgary Herald

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Lynx Air flights were expected continue to operate as per usual through Sunday, but both a flight from Calgary to Las Vegas and to Vancouver were listed as cancelled

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Lynx Air made a final, protracted exit from Calgary on Sunday, with passengers left waiting — or grounded — as two of the failed airline’s departing flights were cancelled and the other delayed late into the afternoon.

Friends Austin Cutrara and Adam Paterson checked into their delayed Lynx Air flight from Calgary to Toronto on Sunday, not knowing it would be the airline’s last time to hit the skies.

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Calgary-based Lynx announced it would cease operations late last week, citing insurmountable financial pressures as the leading cause of its demise.

With operations shutting down at 12:01 a.m. Monday, Lynx Air flights were expected to continue to operate as usual through Sunday, but both a flight from Calgary to Las Vegas and another to Vancouver were listed as cancelled. Several other Lynx departures were cancelled Saturday.

Cutrara and Paterson visited Calgary over their reading break from school, for a couple of days of skiing and to skate on Lake Louise. Being students, they wanted to save money on airfare.

“Lynx is like a nice and affordable airline. We fly pretty light, we just take our backpacks, one bag, come here for the week,” said Cutrara.

Paterson said, “It’s good to fly on a budget, with it going though I know it’s tougher to do these trips.”

Lynx Air
Travellers check in at the Lynx Air kiosks at Calgary International Airport on Sunday, February 25, 2024. Brent Calver/Postmedia

Prior to their trip, they had never flown Lynx before, but said the flight on the way into Calgary was good.

Another passenger on the delayed final flight, Zana Jento had her flight booked ahead of time, not knowing it would be the last.

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“I guess I was surprised, I got the news while I was here (the airport),” Jento said. “My dad texted me, like, ‘Oh by the way, Lynx is shutting down tomorrow.’”

Lynx Air faced myriad challenges

Lynx Air COO Jim Sullivan said in an earlier memo to staff that the closure was caused by compounding financial difficulties brought on by high inflation, fuel, capital and regulatory costs, coupled with adverse exchange rates and “competitive tension in the Canadian market”.

Airline industry experts predicted in January that low fares brought on by heightened airline competition could spell the end of at least one of Canada’s ultra-low-cost carriers.

Launched in November of 2021 in Calgary, Lynx was meant to be a low-cost alternative to larger Canadian airlines. Their first flight took off in April 2022, and in Sullivan’s memo he claimed the airline boasted nearly two million passengers, with the year-over-year number increasing by 187 per cent in 2023.

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Despite the airline’s substantial growth, ongoing operational improvements, cost reductions and efforts to explore a sale or merger, “the challenges facing the company’s business have become too significant to overcome,” a press release stated.

The airline’s nine Boeing 737 Max 8s covered 23 destinations including most major Canadian cities and some U.S. locations, according to Lynx’s website.

Passengers with existing bookings with Lynx Air have been advised to contact their credit card company to secure refunds. Additional information for Lynx customers is available here.

With files from Brent Calver, Matt Scace and Scott Strasser

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Transat AT reports $39.9M Q3 loss compared with $57.3M profit a year earlier

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MONTREAL – Travel company Transat AT Inc. reported a loss in its latest quarter compared with a profit a year earlier as its revenue edged lower.

The parent company of Air Transat says it lost $39.9 million or $1.03 per diluted share in its quarter ended July 31.

The result compared with a profit of $57.3 million or $1.49 per diluted share a year earlier.

Revenue in what was the company’s third quarter totalled $736.2 million, down from $746.3 million in the same quarter last year.

On an adjusted basis, Transat says it lost $1.10 per share in its latest quarter compared with an adjusted profit of $1.10 per share a year earlier.

Transat chief executive Annick Guérard says demand for leisure travel remains healthy, as evidenced by higher traffic, but consumers are increasingly price conscious given the current economic uncertainty.

This report by The Canadian Press was first published Sept. 12, 2024.

Companies in this story: (TSX:TRZ)

The Canadian Press. All rights reserved.

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Dollarama keeping an eye on competitors as Loblaw launches new ultra-discount chain

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Dollarama Inc.’s food aisles may have expanded far beyond sweet treats or piles of gum by the checkout counter in recent years, but its chief executive maintains his company is “not in the grocery business,” even if it’s keeping an eye on the sector.

“It’s just one small part of our store,” Neil Rossy told analysts on a Wednesday call, where he was questioned about the company’s food merchandise and rivals playing in the same space.

“We will keep an eye on all retailers — like all retailers keep an eye on us — to make sure that we’re competitive and we understand what’s out there.”

Over the last decade and as consumers have more recently sought deals, Dollarama’s food merchandise has expanded to include bread and pantry staples like cereal, rice and pasta sold at prices on par or below supermarkets.

However, the competition in the discount segment of the market Dollarama operates in intensified recently when the country’s biggest grocery chain began piloting a new ultra-discount store.

The No Name stores being tested by Loblaw Cos. Ltd. in Windsor, St. Catharines and Brockville, Ont., are billed as 20 per cent cheaper than discount retail competitors including No Frills. The grocery giant is able to offer such cost savings by relying on a smaller store footprint, fewer chilled products and a hearty range of No Name merchandise.

Though Rossy brushed off notions that his company is a supermarket challenger, grocers aren’t off his radar.

“All retailers in Canada are realistic about the fact that everyone is everyone’s competition on any given item or category,” he said.

Rossy declined to reveal how much of the chain’s sales would overlap with Loblaw or the food category, arguing the vast variety of items Dollarama sells is its strength rather than its grocery products alone.

“What makes Dollarama Dollarama is a very wide assortment of different departments that somewhat represent the old five-and-dime local convenience store,” he said.

The breadth of Dollarama’s offerings helped carry the company to a second-quarter profit of $285.9 million, up from $245.8 million in the same quarter last year as its sales rose 7.4 per cent.

The retailer said Wednesday the profit amounted to $1.02 per diluted share for the 13-week period ended July 28, up from 86 cents per diluted share a year earlier.

The period the quarter covers includes the start of summer, when Rossy said the weather was “terrible.”

“The weather got slightly better towards the end of the summer and our sales certainly increased, but not enough to make up for the season’s horrible start,” he said.

Sales totalled $1.56 billion for the quarter, up from $1.46 billion in the same quarter last year.

Comparable store sales, a key metric for retailers, increased 4.7 per cent, while the average transaction was down2.2 per cent and traffic was up seven per cent, RBC analyst Irene Nattel pointed out.

She told investors in a note that the numbers reflect “solid demand as cautious consumers focus on core consumables and everyday essentials.”

Analysts have attributed such behaviour to interest rates that have been slow to drop and high prices of key consumer goods, which are weighing on household budgets.

To cope, many Canadians have spent more time seeking deals, trading down to more affordable brands and forgoing small luxuries they would treat themselves to in better economic times.

“When people feel squeezed, they tend to shy away from discretionary, focus on the basics,” Rossy said. “When people are feeling good about their wallet, they tend to be more lax about the basics and more willing to spend on discretionary.”

The current economic situation has drawn in not just the average Canadian looking to save a buck or two, but also wealthier consumers.

“When the entire economy is feeling slightly squeezed, we get more consumers who might not have to or want to shop at a Dollarama generally or who enjoy shopping at a Dollarama but have the luxury of not having to worry about the price in some other store that they happen to be standing in that has those goods,” Rossy said.

“Well, when times are tougher, they’ll consider the extra five minutes to go to the store next door.”

This report by The Canadian Press was first published Sept. 11, 2024.

Companies in this story: (TSX:DOL)

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U.S. regulator fines TD Bank US$28M for faulty consumer reports

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TORONTO – The U.S. Consumer Financial Protection Bureau has ordered TD Bank Group to pay US$28 million for repeatedly sharing inaccurate, negative information about its customers to consumer reporting companies.

The agency says TD has to pay US$7.76 million in total to tens of thousands of victims of its illegal actions, along with a US$20 million civil penalty.

It says TD shared information that contained systemic errors about credit card and bank deposit accounts to consumer reporting companies, which can include credit reports as well as screening reports for tenants and employees and other background checks.

CFPB director Rohit Chopra says in a statement that TD threatened the consumer reports of customers with fraudulent information then “barely lifted a finger to fix it,” and that regulators will need to “focus major attention” on TD Bank to change its course.

TD says in a statement it self-identified these issues and proactively worked to improve its practices, and that it is committed to delivering on its responsibilities to its customers.

The bank also faces scrutiny in the U.S. over its anti-money laundering program where it expects to pay more than US$3 billion in monetary penalties to resolve.

This report by The Canadian Press was first published Sept. 11, 2024.

Companies in this story: (TSX:TD)

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