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Top 7 benefits of managed IT service provider

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Whether you are a business executive or a competent IT pro, managed services can ease your job by helping you to concentrate on important tasks. Key benefits of managed IT include the expertise of the whole IT team, commitment, and industry knowledge that are aimed at your core business.

All these advantages help you focus on the core competencies of your business, whereas a managed IT service provider can assist you with complex and time-consuming tasks such as:

 

  • Cloud computing
  • Datacenter solutions
  • End-user support
  • Cyber security, asset management, and computer systems
  • Disaster recovery planning

 

It seems like a lot is taken off your plate, right? Believe it or not, you could get all these and more with the right IT service provider. Continue reading to learn more about its benefits and what you need to know before hiring one.

 

Managed IT services: What to consider before hiring one

If this is your first time hiring or outsourcing IT support in Canada, for instance, you might be wondering about costs, security, convenience, and many other relevant aspects. If so, you’re not alone, and it’s perfectly understandable to feel hesitant about it. After all, having access to competitive IT support can significantly influence your business’s growth.

 

So, what must you know before hiring IT experts to help you take care of your business? See the quick list below to get a better idea:

 

  • Experience and expertise: Look for IT support with experience in your industry or have worked with businesses of similar size and complexity. They must have expertise in the specific technologies and systems your company uses.
  • Scope of services: Determine if they provide the services you need, such as help desk support, network management, cybersecurity, and cloud services. Understand the terms of their SLAs, including response times, resolution times, and uptime guarantees.
  • Costs: Understand their pricing model and what is included in their fees. Consider both upfront costs and long-term expenses. Evaluate if the cost aligns with the value and level of service provided.
  • Scalability and flexibility: Consider if they can scale their services to meet your company’s growth. Look for flexibility in their service offerings, allowing you to customize services based on your changing needs.

Eventually, reliable managed IT service provider will boost your business competitiveness and efficiency. Shifting towards a trustworthy IT service provider will provide you extra benefits, like:

  • Control over OPEX costs

Investment in IT infrastructure and systems can be expensive. It will require upfront, which will make operating expenses tough as your company grows. When choosing an outsourced managed IT service, these expenditures are combined into a fixed, single OPEX cost. Because a managed IT service provider usually works with fixed monthly charges, things like maintenance, repairs, and breakdowns are computed into your operating budget without breaking your bank.

 

  • Avoid operational and sunk costs

Working with an in-house team requires adequate sunk costs like monthly salaries, office upkeep, benefits, and insurance. Also, it consumes both money and time to train employees to let them learn about your current processes and systems. By outsourcing IT initiatives to an expert, you can decrease huge capital expenses that are otherwise spent on in-house IT management systems. Together with reducing your capital expenses, managed IT service can also decrease your IT related costs. For example, managed services can save your expenses on:

 

  • Licensing
  • Consulting
  • Emergency repairs
  • Training
  • Also, you benefit from decreased labor rates

 

·      Experience and expertise

Your outsourced managed IT service provider has required certifications, qualifications, expertise, and training specific to your field. Your service provider will provide you access to the best administrators with special skill sets. Also, you will have access to the latest technology, which can be executed smoothly and rapidly.

  • Quick response time

These days, business operations can’t be delayed by downtime or technical issues. Particularly during peak traffic hours, having 24/7 support is essential to ensure high productivity. In this way, support service will always be available to you no matter whether it’s day or night, weekday, weekend, or holiday.

·      Cyber security support

A managed IT service provider who complies with PCI will help decrease risks relating to the use of credit card, client’s data, and any sensitive information. Your service provider will apply security strategies to make sure your business complies with security standards.

  • Quick time to market

Cloud computing by IT management will bring high-speed outcomes, eliminating IT inefficiencies. It means quick time to the market and high productivity.

  • Decrease risk

Investment in business always carry some risk, irrespective of its nature. Some of the most common risks include:

  • Changing technologies
  • Financial conditions
  • Government laws and
  • Changing market conditions

 

With a managed IT service, you can reduce your risks.

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Whitehead becomes 1st CHL player to verbally commit to playing NCAA hockey

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Braxton Whitehead said Friday he has verbally committed to Arizona State, making him the first member of a Canadian Hockey League team to attempt to play the sport at the Division I U.S. college level since a lawsuit was filed challenging the NCAA’s longstanding ban on players it deems to be professionals.

Whitehead posted on social media he plans to play for the Sun Devils beginning in the 2025-26 season.

An Arizona State spokesperson said the school could not comment on verbal commitments, citing NCAA rules. A message left with the CHL was not immediately returned.

A class-action lawsuit filed Aug. 13 in U.S. District Court in Buffalo, New York, could change the landscape for players from the CHL’s Western Hockey League, Ontario Hockey League and Quebec Maritimes Junior Hockey League. NCAA bylaws consider them professional leagues and bar players from there from the college ranks.

Online court records show the NCAA has not made any response to the lawsuit since it was filed.

“We’re pleased that Arizona State has made this decision, and we’re hopeful that our case will result in many other Division I programs following suit and the NCAA eliminating its ban on CHL players,” Stephen Lagos, one of the lawyers who launched the lawsuit, told The Associated Press in an email.

The lawsuit was filed on behalf of Riley Masterson, of Fort Erie, Ontario, who lost his college eligibility two years ago when, at 16, he appeared in two exhibition games for the OHL’s Windsor Spitfires. And it lists 10 Division 1 hockey programs, which were selected to show they follow the NCAA’s bylaws in barring current or former CHL players.

CHL players receive a stipend of no more than $600 per month for living expenses, which is not considered as income for tax purposes. College players receive scholarships and now can earn money through endorsements and other use of their name, image and likeness (NIL).

The implications of the lawsuit could be far-reaching. If successful, the case could increase competition for college-age talent between North America’s two top producers of NHL draft-eligible players.

“I think that everyone involved in our coaches association is aware of some of the transformational changes that are occurring in collegiate athletics,” Forrest Karr, executive director of American Hockey Coaches Association and Minnesota-Duluth athletic director said last month. “And we are trying to be proactive and trying to learn what we can about those changes.

Karr was not immediately available for comment on Friday.

Earlier this year, Karr established two committees — one each overseeing men’s and women’s hockey — to respond to various questions on eligibility submitted to the group by the NCAA. The men’s committee was scheduled to go over its responses two weeks ago.

Former Minnesota coach and Central Collegiate Hockey Association commissioner Don Lucia said at the time that the lawsuit provides the opportunity for stakeholders to look at the situation.

“I don’t know if it would be necessarily settled through the courts or changes at the NCAA level, but I think the time is certainly fast approaching where some decisions will be made in the near future of what the eligibility will look like for a player that plays in the CHL and NCAA,” Lucia said.

Whitehead, a 20-year-old forward from Alaska who has developed into a point-a-game player, said he plans to play again this season with the Regina Pats of the Western Hockey League.

“The WHL has given me an incredible opportunity to develop as a player, and I couldn’t be more excited,” Whitehead posted on Instagram.

His addition is the latest boon for Arizona State hockey, a program that has blossomed in the desert far from traditional places like Massachusetts, Minnesota and Michigan since entering Division I in 2015. It has already produced NHL talent, including Seattle goaltender Joey Daccord and Josh Doan, the son of longtime Coyotes captain Shane Doan, who now plays for Utah after that team moved from the Phoenix area to Salt Lake City.

___

AP college sports:

The Canadian Press. All rights reserved.



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Calgary Flames sign forward Jakob Pelletier to one-year contract

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CALGARY – The Calgary Flames signed winger Jakob Pelletier to a one-year, two-way contract on Friday.

The contract has an average annual value of US$800,000.

Pelletier, a 23-year-old from Quebec City, split last season with the Flames and American Hockey League’s Calgary Wranglers.

He produced one goal and two assists in 13 games with the Flames.

Calgary drafted the five-foot-nine, 170-pound forward in the first round, 26th overall, of the 2019 NHL draft.

Pelletier has four goals and six assists in 37 career NHL games.

This report by The Canadian Press was first published Sept. 13, 2024.

The Canadian Press. All rights reserved.



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Kingston mayor’s call to close care hub after fatal assault ‘misguided’: legal clinic

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A community legal clinic in Kingston, Ont., is denouncing the mayor’s calls to clear an encampment and close a supervised consumption site in the city following a series of alleged assaults that left two people dead and one seriously injured.

Kingston police said they were called to an encampment near a safe injection site on Thursday morning, where they allege a 47-year-old male suspect wielded an edged or blunt weapon and attacked three people. Police said he was arrested after officers negotiated with him for several hours.

The suspect is now facing two counts of second-degree murder and one count of attempted murder.

In a social media post, Kingston Mayor Bryan Paterson said he was “absolutely horrified” by the situation.

“We need to clear the encampment, close this safe injection site and the (Integrated Care Hub) until we can find a better way to support our most vulnerable residents,” he wrote.

The Kingston Community Legal Clinic called Paterson’s comments “premature and misguided” on Friday, arguing that such moves could lead to a rise in overdoses, fewer shelter beds and more homelessness.

In a phone interview, Paterson said the encampment was built around the Integrated Care Hub and safe injection site about three years ago. He said the encampment has created a “dangerous situation” in the area and has frequently been the site of fires, assaults and other public safety concerns.

“We have to find a way to be able to provide the services that people need, being empathetic and compassionate to those struggling with homelessness and mental health and addictions issues,” said Paterson, noting that the safe injection site and Integrated Care Hub are not operated by the city.

“But we cannot turn a blind eye to the very real public safety issues.”

When asked how encampment residents and people who use the services would be supported if the sites were closed, Paterson said the city would work with community partners to “find the best way forward” and introduce short-term and long-term changes.

Keeping the status quo “would be a terrible failure,” he argued.

John Done, executive director of the Kingston Community Legal Clinic, criticized the mayor’s comments and said many of the people residing in the encampment may be particularly vulnerable to overdoses and death. The safe injection site and Integrated Care Hub saves lives, he said.

Taking away those services, he said, would be “irresponsible.”

Done said the legal clinic represented several residents of the encampment when the City of Kingston made a court application last summer to clear the encampment. The court found such an injunction would be unconstitutional, he said.

Done added there’s “no reason” to attach blame while the investigation into Thursday’s attacks is ongoing. The two people who died have been identified as 38-year-old Taylor Wilkinson and 41-year-old John Hood.

“There isn’t going to be a quick, easy solution for the fact of homelessness, drug addictions in Kingston,” Done said. “So I would ask the mayor to do what he’s trained to do, which is to simply pause until we have more information.”

The concern surrounding the safe injection site in Kingston follows a recent shift in Ontario’s approach to the overdose crisis.

Last month, the province announced that it would close 10 supervised consumption sites because they’re too close to schools and daycares, and prohibit any new ones from opening as it moves to an abstinence-based treatment model.

This report by The Canadian Press was first published Sept. 13, 2024.

The Canadian Press. All rights reserved.



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