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WestJet calls on feds for ‘urgent clarity’ around strike after 800 flights cancelled

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A strike by WestJet plane mechanics forced the airline to tcanel hundreds more flights on Sunday, upending the plans of roughly 110,000 travellers over the Canada Day long weekend and prompting the carrier to demand action from the federal government.

Some 680 workers, whose daily inspections and repairs are essential to airline operations, walked off the job on Friday evening despite a directive for binding arbitration from the labour minister.

“WestJet is in receipt of a binding arbitration order and awaits urgent clarity from the government that a strike and arbitration cannot exist simultaneously; this is something they have committed to address and like all Canadians we are waiting,” WestJet Airlines president Diederik Pen said in a release Sunday.

Since Thursday, WestJet has cancelled 829 flights scheduled to fly between then and Monday — the busiest travel weekend of the season — the carrier said.

The vast majority of Sunday’s trips were called off as WestJet pared down its 180-plane fleet to 32 active aircraft and topped the global list for cancellations among major airlines over the weekend.

Trevor Temple-Murray was one of thousands of customers scrambling to rebook after their trips were scrapped less than a day in advance.

“We’ll just have to wait it out,” said the resident of Lethbridge, Alta., who was on hold in the parking lot of the Victoria airport trying to get a plane to Calgary, his wife and two-year-old son beside him in the car.

Their 6:05 p.m. flight had been cancelled, and they wouldn’t know until the evening whether a scheduled 7 a.m. flight the next day would go ahead.

“There are a lot of angry people in there,” Temple-Murray said, pointing at the terminal.

Nearby, Grade 10 exchange student Marina Cebrian said she was supposed to be back home in Spain early Sunday, but now won’t return to her family until Tuesday after enduring three flight cancellations.

“It’s distressing,” she said. “I was supposed to be at home today, like seven hours ago, but I’m not.”

Both WestJet and the Airplane Mechanics Fraternal Association have accused the other side of refusing to negotiate in good faith.

The airline’s president has stressed what he calls the “continued reckless actions” of a union making “blatant efforts” to disrupt Canadians’ travel plans, while the association claimed the Calgary-based company has refused to respond to its latest counterproposal. In an update to members Sunday, it said mechanics were “the victim of WestJet’s virulent PR campaign that you are scofflaws,” citing “calumnies” against workers around their right to strike.

The job action comes after union members voted overwhelmingly to reject a tentative deal from WestJet in mid-June and following two weeks of tense talks between the two parties.

As the clock ticked down toward a Friday strike deadline, the impasse prompted Labour Minister Seamus O’Regan to step in, mandating that the airline and union undertake binding arbitration headed by the country’s labour tribunal.

That process typically sidesteps a work stoppage. WestJet clearly thought so, stating the union had “confirmed they will abide by the direction.”

“Given this, a strike or lockout will not occur, and the airline will no longer proceed in cancelling flights,” the airline said Thursday.

The mechanics took a different view. The union negotiating committee said it would “comply with the minister’s order and directs its members to refrain from any unlawful job action.” Less than 24 hours later, workers were on the picket lines.

A decision from the Canada Industrial Relations Board seemed to affirm the legality of their actions regardless of protocols around arbitration.

“The board finds that the ministerial referral does not have the effect of suspending the right to strike or lockout,” the tribunal wrote Friday.

O’Regan said the next day the board’s ruling was “clearly inconsistent” with the direction he provided, but later added he respected the body’s independence. He met with both sides Saturday evening.

“I told them they needed to work together with the Canada Industrial Relations Board to resolve their differences and get their first agreement done,” he said in a social media post, appearing to put the onus on the parties.

However, O’Regan has broad authority under the Canada Labour Code. Though his initial directive to the tribunal for binding arbitration may have presumed a strike was off the table due to precedent, the labour minister could take a range of steps to “secure industrial peace and to promote conditions favourable to the settlement of industrial disputes,” the legislation states.

“To those ends the minister may … direct the board to do such things as the minister deems necessary.”

Both parties were set to meet Sunday, the union said.

“It’s uncharted territory. We’re breaking a new precedent here,” Ian Evershed, a mechanic and union representative involved in the talks, said of the simultaneous strike and arbitration.

The union’s goal remains a deal hammered out through bargaining rather than by an arbitrator — a route it opposed from the get-go.

“That process could take months to go through,” he said in a phone interview, stressing a strike puts pressure on the employer. That stance clashes with the WestJet president’s reiteration Sunday that the job action “serves no purpose other than to inflict maximum damage to our airline and the country.”

In a submission to the tribunal last week, WestJet lawyers said the union sought “an unreasonable and extortionate outcome” and intentionally manoeuvred to place the strike date at the height of summer travel.

The union says its demands around wages would cost WestJet less than $8 million beyond what the company has offered for the first year of the collective agreement — the first contract between the two sides. It has acknowledged the gains would surpass compensation for industry colleagues across Canada and sit more on par with U.S. counterparts.

WestJet says it has offered a 12.5 per cent wage hike in the first year of the contract, and a compounded wage increase of 23 per cent over the rest of the five-and-a-half-year term.

Meanwhile, travellers continue to scramble.

Sergio Arizmendi, a Grade 11 exchange student from Mexico, said he was booked to fly from Victoria to Phoenix and then drive to his home south of the border, but he now plans to take a ferry to Vancouver and then hop an Air Canada flight to Arizona, returning to his family two days late.

“My parents, they’ve been fighting with the airline,” said Arizimendi, who was hauling three large suitcases and a backpack.

Not everyone was vexed by the weekend’s labour turbulence.

“We are seeing a huge surge in bookings, presumably from passengers scrambling to save their long weekends,” said Flair Airlines spokeswoman Kim Bowie.

This report by The Canadian Press was first published June 30, 2024.

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As plant-based milk becomes more popular, brands look for new ways to compete

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When it comes to plant-based alternatives, Canadians have never had so many options — and nowhere is that choice more abundantly clear than in the milk section of the dairy aisle.

To meet growing demand, companies are investing in new products and technology to keep up with consumer tastes and differentiate themselves from all the other players on the shelf.

“The product mix has just expanded so fast,” said Liza Amlani, co-founder of the Retail Strategy Group.

She said younger generations in particular are driving growth in the plant-based market as they are consuming less dairy and meat.

Commercial sales of dairy milk have been weakening for years, according to research firm Mintel, likely in part because of the rise of plant-based alternatives — even though many Canadians still drink dairy.

The No. 1 reason people opt for plant-based milk is because they see it as healthier than dairy, said Joel Gregoire, Mintel’s associate director for food and drink.

“Plant-based milk, the one thing about it — it’s not new. It’s been around for quite some time. It’s pretty established,” said Gregoire.

Because of that, it serves as an “entry point” for many consumers interested in plant-based alternatives to animal products, he said.

Plant-based milk consumption is expected to continue growing in the coming years, according to Mintel research, with more options available than ever and more consumers opting for a diet that includes both dairy and non-dairy milk.

A 2023 report by Ernst & Young for Protein Industries Canada projected that the plant-based dairy market will reach US$51.3 billion in 2035, at a compound annual growth rate of 9.5 per cent.

Because of this growth opportunity, even well-established dairy or plant-based companies are stepping up their game.

It’s been more than three decades since Saint-Hyacinthe, Que.-based Natura first launched a line of soy beverages. Over the years, the company has rolled out new products to meet rising demand, and earlier this year launched a line of oat beverages that it says are the only ones with a stamp of approval from Celiac Canada.

Competition is tough, said owner and founder Nick Feldman — especially from large American brands, which have the money to ensure their products hit shelves across the country.

Natura has kept growing, though, with a focus on using organic ingredients and localized production from raw materials.

“We’re maybe not appealing to the mass market, but we’re appealing to the natural consumer, to the organic consumer,” Feldman said.

Amlani said brands are increasingly advertising the simplicity of their ingredient lists. She’s also noticing more companies offering different kinds of products, such as coffee creamers.

Companies are also looking to stand out through eye-catching packaging and marketing, added Amlani, and by competing on price.

Besides all the companies competing for shelf space, there are many different kinds of plant-based milk consumers can choose from, such as almond, soy, oat, rice, hazelnut, macadamia, pea, coconut and hemp.

However, one alternative in particular has enjoyed a recent, rapid ascendance in popularity.

“I would say oat is the big up-and-coming product,” said Feldman.

Mintel’s report found the share of Canadians who say they buy oat milk has quadrupled between 2019 and 2023 (though almond is still the most popular).

“There seems to be a very nice marriage of coffee and oat milk,” said Feldman. “The flavour combination is excellent, better than any other non-dairy alternative.”

The beverage’s surge in popularity in cafés is a big part of why it’s ascending so quickly, said Gregoire — its texture and ability to froth makes it a good alternative for lattes and cappuccinos.

It’s also a good example of companies making a strong “use case” for yet another new entrant in a competitive market, he said.

Amid the long-standing brands and new entrants, there’s another — perhaps unexpected — group of players that has been increasingly investing in plant-based milk alternatives: dairy companies.

For example, Danone has owned the Silk and So Delicious brands since an acquisition in 2014, and long-standing U.S. dairy company HP Hood LLC launched Planet Oat in 2018.

Lactalis Canada also recently converted its facility in Sudbury, Ont., to manufacture its new plant-based Enjoy! brand, with beverages made from oats, almonds and hazelnuts.

“As an organization, we obviously follow consumer trends, and have seen the amount of interest in plant-based products, particularly fluid beverages,” said Mark Taylor, president and CEO of Lactalis Canada, whose parent company Lactalis is the largest dairy products company in the world.

The facility was a milk processing plant for six decades, until Lactalis Canada began renovating it in 2022. It now manufactures not only the new brand, but also the company’s existing Sensational Soy brand, and is the company’s first dedicated plant-based facility.

“We’re predominantly a dairy company, and we’ll always predominantly be a dairy company, but we see these products as complementary,” said Taylor.

It makes sense that major dairy companies want to get in on plant-based milk, said Gregoire. The dairy business is large — a “cash cow,” if you will — but not really growing, while plant-based products are seeing a boom.

“If I’m looking for avenues of growth, I don’t want to be left behind,” he said.

Gregoire said there’s a potential for consumers to get confused with so many options, which is why it’s so important for brands to find a way to differentiate themselves, whether it’s with taste, health, or how well the drink froths for a latte.

Competition in a more crowded market is challenging, but Taylor believes it results in better products for consumers.

“It keeps you sharp, and it forces you to be really good at what you’re doing. It drives innovation,” he said.

This report by The Canadian Press was first published Sept. 15, 2024.



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Inflation expected to ease to 2.1%, lowest level since March 2021: economists

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Economists anticipate that Canada’s annual inflation rate in August fell to its lowest level since March 2021.

Ahead of Statistics Canada’s consumer price index set to be released on Tuesday, economists polled by Reuters are expecting the report to show prices rose 2.1 per cent from a year ago, down from a 2.5 per cent annual gain in July. The forecasters also anticipate inflation remained flat on a month-over-month basis.

“Unless there’s something lurking out there that we’re not aware of, it looks like we’re headed for a pretty favourable reading,” said BMO chief economist Douglas Porter.

RBC economists Nathan Janzen and Claire Fan said in a report last week that those expectations would put the headline inflation rate just a hair over the Bank of Canada’s two per cent inflation target.

“Most of that August slowing is expected from a pullback in gasoline prices, but the (Bank of Canada’s) preferred core CPI measures are also expected to trend lower, with the closely-watched three-month annualized growth rate easing from an average of 2.6 per cent in July,” the RBC economists said.

The continued progress on slowing inflation comes as the central bank has signalled a willingness to speed up cuts to its key lending rate if circumstances warrant.

The Bank of Canada reduced its key lending rate by a quarter-percentage point earlier this month — the third consecutive cut — to 4.25 per cent. Governor Tiff Macklem said the decision was motivated by falling inflation, noting if the CPI moving forward “was significantly weaker than we expected … it could be appropriate to take a bigger step, something bigger than 25 basis points.”

On the other hand, Macklem said if inflation is stronger than expected, the bank could slow the pace of rate cuts.

Inflation has remained below three per cent since January and fears of price growth reaccelerating have diminished as the economy has weakened.

Porter said despite progress on the inflation rate, it’s still “not in a place where it’s a compelling argument that the bank has to go even faster.”

He forecasts the central bank will cut its key lending rate by a quarter-percentage point at every meeting until July 2025, bringing it down to 2.5 per cent by that time. That prediction also comes after data released last week that showed Canada’s unemployment rate rose to 6.6 per cent in August from 6.4 per cent in July.

However, Porter said it’s possible the bank could speed up its rate cutting cycle if inflation continues easing.

“If we’re going to be wrong, it’s that we’re going to get to 2.5 per cent even more quickly and possibly lower than that,” said Porter.

“There is a case to be made that if the economy were to weaken further, there’s little reason for the bank to keep rates in what they consider to be the neutral zone. They could go below that.”

Shelter costs have remained the main driver of inflation as Canadians face high rents and mortgage payments. Porter noted that when factoring out housing costs, inflation in both Canada and U.S. is hovering slightly above one per cent.

“So really, the only thing keeping Canadian inflation above two per cent is shelter and it does look like shelter costs are probably going to fade,” he said.

“It looks as if rents are starting to moderate. They’re not necessarily falling, but not rising as quickly. And of course with interest rates coming down, ultimately the big kahuna here, mortgage interest costs, will recede as well.”

With the U.S. Federal Reserve set to meet on Wednesday, Janzen and Fan said they expect the American central bank to announce its first rate cut in four years.

“Gradual but persistent labour market softening and slowing inflation make it clear that current high interest rates are no longer needed,” they wrote.

“We think governor (Jerome) Powell’s comments will likely stay on the cautious side — hinting at future rate cuts without committing to a pre-determined path to allow for more flexibility in future decisions.”

—With files from Nojoud Al Mallees in Ottawa

This report by The Canadian Press was first published Sept. 15, 2024.

The Canadian Press. All rights reserved.



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Air Canada, pilots reach tentative deal, averting work stoppage

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MONTREAL – Passengers with plans to fly on Canada’s largest airline can breathe a sigh of relief after Air Canada said Sunday it has reached a tentative agreement with the union representing more than 5,200 of its pilots.

The news of a preliminary deal with the Air Line Pilots Association came shortly after midnight on Sunday when the airline issued a press release just days ahead of a potential work stoppage for Air Canada and Air Canada Rouge.

The tentative deal averts a strike or lockout that could have begun on Wednesday, with flight cancellations expected before then.

“The new agreement recognizes the contributions and professionalism of Air Canada’s pilot group, while providing a framework for the future growth of the airline,” the carrier said in the statement.

It said Air Canada and Air Canada Rouge will continue to operate as normal while union members vote on the tentative four-year contract.

It said the terms of the new deal will remain confidential pending a ratification vote by the membership, expected to be completed over the next month, and approval by Air Canada’s board of directors.

ALPA issued a statement after midnight Sunday, saying if ratified, the tentative agreement will generate an approximate additional $1.9 billion of value for Air Canada pilots over the course of the agreement.

First Officer Charlene Hudy, chair of the Air Canada ALPA MEC, says in a Sunday statement, “The consistent engagement and unified determination of our pilots have been the catalyst for achieving this contract.” She added that progress was made on several key issues including compensation, retirement, and work rules.

The airline said customers who changed flights originally scheduled from between Sunday and Sept. 23 under its labour disruption plan can change their booking back to their original flight in the same cabin at no cost, providing there is space available.

In the lead-up to Sunday’s deadline to issue notice of a stoppage, the two sides said they remained far apart on the issue of pay, which was central in the negotiations that had stretched for more than a year.

The pilots’ union argued Air Canada continues to post record profits while expecting pilots to accept below-market compensation. It had also said about a quarter of pilots report taking on second jobs, with about 80 per cent of those doing so out of necessity.

The airline had said it has offered salary increases of more than 30 per cent over four years, plus improvements to benefits, and said the union was being inflexible with “unreasonable wage demands.”

Air Canada and numerous business groups had called on the government to intervene in the matter, including the Canadian Federation of Independent Business and the Canadian and U.S. Chambers of Commerce.

“The Government of Canada must take swift action to avoid another labour disruption that negatively impacts cross-border travel and trade, a damaging outcome for both people and businesses,” said the chambers and the Business Council of Canada in a statement Friday.

The union had called for the opposite approach, with Association President Capt. Tim Perry issuing a Friday statement asking Ottawa to respect workers’ collective rights and refrain from getting involved in the bargaining process. He said the government intervention violates the constitutional rights and freedoms of Canadians.

For his part, Prime Minister Justin Trudeau had said it’s up to the two sides to hash out a deal.

Trudeau said Friday the government isn’t just going to step in and fix the issue, something it did promptly after both of Canada’s major railways saw lockouts in August and during a strike by WestJet mechanics on the Canada Day long weekend.

He said the government respects the right to strike and would only intervene if it became clear no negotiated agreement was possible.

Air Canada had already begun preparing for a possible shutdown, saying its cargo service had stopped accepting items such as perishables and indicating a wind-down plan for passenger flights would take effect if a notice of a strike or lockout was issued.

The tentative deal averts travel disruptions for the 670 daily flights on average operated by Air Canada and Air Canada Rouge, and the travel of more than 110,000 passengers.

This report from The Canadian Press was first published Sept. 15, 2024.

Companies in this story: (TSX:AC)



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