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Access-to-information systems across Canada slowed by COVID-19 – CBC.ca

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An international human rights organization is calling on all levels of government in Canada to continue answering access to information requests — and prioritize ones that relate to government accountability.

As governments across the country move to offer essential services only due to COVID-19, some are warning of delays in processing access to information requests, while others have stopped accepting new requests entirely.

It means the public has one less tool to understand how those in power are making decisions during a public health crisis.

“We’ve got, on the one hand, this incredible need for accountability and on the other hand, the institutions of accountability are operating well below their normal levels,” Toby Mendel, executive director of the Halifax-based Centre for Law and Democracy, said in an interview.

“So, it’s a cocktail for lack of accountability and at this time, the importance of access to information is much, much greater than ever.”

The Access to Information Act allows applicants who pay $5 to ask for documents ranging from expense reports to briefing papers from government bodies in Canada. 

‘Canadians will expect a comprehensive picture’

Last week, the federal information commissioner urged federal agencies and departments to “take all reasonable measures to limit the impact on individuals’ right to access.”

She followed it up with a statement on Thursday, reminding public bodies about their obligation to document decisions and actions, even with many people working from home.

“When the time comes, and it will, for a full accounting of the measures taken and the vast financial resources committed by the government during this emergency, Canadians will expect a comprehensive picture of the data, deliberations and policy decisions that determined the government’s overall response to COVID-19,” commissioner Caroline Maynard wrote in the statement.

Information commissioner Caroline Maynard has released statements urging public institutions to take ‘all reasonable measures’ to limit the impact of COVID-19 on the public’s right to know. (Government of Canada)

But some institutions in the already-clogged federal system are halting access to information requests indefinitely.

“The Access to Information and Privacy Office has decided to put all access and privacy requests on hold until the situation returns to normal,” Public Services and Procurement Canada wrote in an email to an applicant last week.

The email didn’t say what part of the legislation allows it to put requests on hold indefinitely or how it would define “normal.” 

A spokesperson for Public Services and Procurement Canada didn’t answer those questions, but said it “is prioritizing support for the government’s response efforts, as well as critical services, including administering pay and pensions, and maintaining building safety as part of its service continuity.”

Toronto not accepting new requests

The access to information system is not just slowing down at the federal level.

CBC News surveyed five cities — Toronto, Ottawa, Halifax, Vancouver and Calgary — and found their approaches to access to information during COVID-19 vary.

Toronto has temporarily suspended the intake of new access to information requests, saying it doesn’t have the capacity to search for responsive records. (Evan Mitsui/CBC)

Calgary, Ottawa and Vancouver say they are continuing to answer requests as usual during the pandemic while trying to minimize delays.

Toronto, Canada’s largest city, says it has “temporarily suspended the intake of any new [freedom of information] requests” so staff can “prioritize COVID-19 response activities.”

“It is not currently feasible to deploy staff resources to conduct the searches necessary to locate records in order to respond to new requests,” City of Toronto spokesperson Beth Waldman wrote in an email.

Waldman said transparency and right to information are still a priority, citing the city’s press briefings and “other communications to the public” during the pandemic. She didn’t specify when the city will start accepting new requests again.

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Earlier this week, the Halifax Regional Municipality’s website said it wasn’t accepting new requests for information or routine disclosure requests, where people can request information that’s already been released.

After CBC News asked why that was the case, the website was changed to say the municipality would accept requests, but applicants should expect delays “as municipal staff are working remotely and will not be in a position to search for records responsive to the request.”

Provinces are also handling the situation differently.

The New Brunswick Ombud’s Office has granted an extension to public bodies, giving them until May 29 to complete active requests.

But in Newfoundland and Labrador, public bodies are getting indefinite extensions, according to a letter sent to an applicant in March.  

“The extension is approved for the time until government returns to normal operations,” the letter says, adding that the extension was approved by the province’s access to information and privacy commissioner.

‘Scrutiny from outside makes things work better’

Mendel said public bodies have been too quick to say they can’t handle processing requests.

“It is not appropriate for bodies to simply say we’re not processing requests anymore,” Mendel said.

“We have laws across the country. They set rules for the processing of requests and those rules must either be formally limited by a legal process or they must be obeyed.”

Toby Mendel, executive director of the Centre for Law and Democracy, says access to information is more important than ever to help hold institutions accountable. (Centre for Law and Democracy)

While he said it may be reasonable for public bodies to restrict employees from going into offices and looking for physical files, he believes public institutions should prioritize requests that deal with government accountability, including those from journalists and opposition politicians.

“Scrutiny from outside makes things work better,” said Mendel.

His organization has recently launched a tracker that examines how governments across the globe are handling access to information during a pandemic.

“In Brazil, for example, they sought to suspend the operation of the act and the Supreme Court said, ‘No that’s not legitimate, that is a key accountability institution,'” Mendel said.

“You can see that when the proper rule of law system is being applied to these measures, it doesn’t just allow governments to act as they might wish arbitrarily. “

Crisis could push access to information to modernize

Organizations that already struggled to respond to access to information requests will likely make access to information “an even lower priority” during a pandemic, according to Jason Woywada, executive director of the British Columbia Freedom of Information and Privacy Association.

“That does lead to concerns because those are the same institutions that likely require the highest degree of oversight to improve their processes and operations,” he said.

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But it also could push the country’s access to information systems to modernize.

Woywada supports that, as long as it’s done in a way that doesn’t put privacy at risk.

Nova Scotia learned that the hard way in 2018, after it was forced to shut down its online freedom of information portal after a privacy breach

More than 7,000 documents, including hundreds with highly personal information, were downloaded in March 2018, but the breach wouldn’t be detected until a month later.

“The key consideration there is making sure that security is maintained and making sure that the privacy is maintained for the information of the individuals that is being used online, that we aren’t seeing a sudden increase in data breaches,” Woywada said.

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Bimbo Canada closing Quebec City bakery, affecting 141 workers

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MONTREAL – Bakery company Bimbo Canada says it’s closing its bakery in Quebec City by the end of the year, affecting about 141 workers.

The company says operations will wind down gradually over the next few months as it moves production to its other bakeries.

Bimbo Canada produces and distributes brands including Dempster’s, Villaggio and Stonemill.

It’s a subsidiary of Mexico-based Grupo Bimbo.

The company says it’s focused on optimizing its manufacturing footprint.

It says it will provide severance, personal counselling and outplacement services to affected employees.

This report by The Canadian Press was first published Sept. 19, 2024.

The Canadian Press. All rights reserved.



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NDP to join Bloc in defeating Conservatives’ non-confidence motion

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OTTAWA – The New Democrats confirmed Thursday they won’t help Pierre Poilievre’s Conservatives topple the government next week, and intend to join the Bloc Québécois in blocking the Tories’ non-confidence motion.

The planned votes from the Bloc and the New Democrats eliminate the possibility of a snap election, buying the Liberals more time to govern after a raucous start to the fall sitting of Parliament.

Poilievre issued a challenge to NDP Leader Jagmeet Singh earlier this week when he announced he will put forward a motion that simply states that the House has no confidence in the government or the prime minister.

If it were to pass, it would likely mean Canadians would be heading to the polls, but Singh said Thursday he’s not going to let Poilievre tell him what to do.

Voting against the Conservative motion doesn’t mean the NDP support the Liberals, said Singh, who pulled out of his political pact with Prime Minister Justin Trudeau a few weeks ago.

“I stand by my words, Trudeau has let you down,” Singh said in the foyer outside of the House of Commons Thursday.

“Trudeau has let you down and does not deserve another chance.”

Canadians will have to make that choice at the ballot box, Singh said, but he will make a decision about whether to help trigger that election on a vote-by-vote basis in the House.

The Conservatives mocked the NDP during Question Period for saying they had “ripped up” the deal to support the Liberals, despite plans to vote to keep them in power.

Poilievre accused Singh of pretending to pull out of the deal to sway voters in a federal byelection in Winnipeg, where the NDP was defending its long-held seat against the Conservatives.

“Once the votes were counted, he betrayed them again. He’s a fake, a phoney and fraud. How can anyone ever believe what the sellout NDP leader says in the future?” Poilievre said during Question Period Thursday afternoon.

At some point after those comments, Singh stepped out from behind his desk in the House and a two-minute shouting match ensued between the two leaders and their MPs before the Speaker intervened.

Outside the House, Poilievre said he plans to put forward another non-confidence motion at the next opportunity.

“We want a carbon-tax election as soon as possible, so that we can axe Trudeau’s tax before he quadruples it to 61 cents a litre,” he said.

Liberal House leader Karina Gould says there is much work the government still needs to do, and that Singh has realized the consequences of potentially bringing down the government. She refused to take questions about whether her government will negotiate with opposition parties to ensure their support in future confidence motions.

Bloc Québécois Leader Yves-François Blanchet hasn’t ruled out voting no-confidence in the government the next time a motion is tabled.

“I never support Liberals. Help me God, I go against the Conservatives on a vote that is only about Pierre Poilievre and his huge ambition for himself,” Blanchet said Thursday.

“I support the interests of Quebecers, if those interests are also good for Canadians.”

A Bloc bill to increase pension cheques for seniors aged 65 to 74 is now at “the very centre of the survival of this government,” he said.

The Bloc needs a recommendation from a government minister to OK the cost and get the bill through the House.

The Bloc also wants to see more protections for supply management in the food sector in Canada and Quebec.

If the Liberals can’t deliver on those two things, they will fall, Blanchet said.

“This is what we call power,” he said.

Treasury Board President Anita Anand wouldn’t say whether the government would be willing to swallow the financial implications of the Bloc’s demands.

“We are focused at Treasury Board on ensuring prudent fiscal management,” she said Thursday.

“And at this time, our immediate focus is implementing the measures in budget 2024 that were announced earlier this year.”

This report by The Canadian Press was first published Sept. 19, 2024.



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Anita Anand sworn in as transport minister after Pablo Rodriguez resigns

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OTTAWA – Treasury Board President Anita Anand has been sworn in as federal transport minister at a ceremony at Rideau Hall, taking over a portfolio left vacant after Pablo Rodriguez resigned from cabinet and the Liberal caucus on Thursday.

Anand thanked Rodriguez for his contributions to the government and the country, saying she’s grateful for his guidance and friendship.

She sidestepped a question about the message it sends to have him leave the federal Liberal fold.

“That is a decision that he made independently, and I wish him well,” she said.

Prime Minister Justin Trudeau was not present for the swearing-in ceremony, nor were any other members of the Liberal government.

The shakeup in cabinet comes just days after the Liberals lost a key seat in a Montreal byelection to the Bloc Québécois and amid renewed calls for Prime Minister Justin Trudeau to step down and make way for a new leader.

Anand said she is not actively seeking leadership of the party, saying she is focused on her roles as minister and as MP.

“My view is that we are a team, and we are a team that has to keep delivering for our country,” she said.

The minority Liberal government is in a more challenging position in the House of Commons after the NDP ended a supply-and-confidence deal that provided parliamentary stability for more than two years.

Non-confidence votes are guaranteed to come from the Opposition Conservatives, who are eager to bring the government down.

On Thursday morning, Rodriguez made a symbolic walk over the Alexandra Bridge from Parliament Hill to Gatineau, Que., where he formally announced his plans to run for the Quebec Liberal party leadership.

He said he will now sit as an Independent member of Parliament, which will allow him to focus on his own priorities.

“I was defending the priorities of the government, and I did it in a very loyal way,” he said.

“It’s normal and it’s what I had to do. But now it’s more about my vision, the vision of the team that I’m building.”

Rodriguez said he will stay on as an MP until the Quebec Liberal leadership campaign officially launches in January.

He said that will “avoid a costly byelection a few weeks, or months, before a general election.”

The next federal election must be held by October 2025.

Conservative Leader Pierre Poilievre said he will try to topple the government sooner than that, beginning with a non-confidence motion that is set to be debated Sept. 24 and voted on Sept. 25.

Poilievre has called on the NDP and the Bloc Québécois to support him, but both Jagmeet Singh and Yves-François Blanchet have said they will not support the Conservatives.

Rodriguez said he doesn’t want a federal election right away and will vote against the non-confidence motion.

As for how he would vote on other matters before the House of Commons, “it would depend on the votes.”

Public Services and Procurement Minister Jean-Yves Duclos will become the government’s new Quebec lieutenant, a non-cabinet role Rodriguez held since 2019.

This report by The Canadian Press was first published Sept. 19, 2024.

— With files from Nojoud Al Mallees and Dylan Robertson

The Canadian Press. All rights reserved.



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