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Doctor linked to Campbellton COVID-19 cluster says he made 'an error in judgment' – CBC.ca

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The doctor at the centre of a COVID-19 outbreak in the Campbellton, N.B., area says he’s not sure whether he picked up the coronavirus during a trip to Quebec or from a patient in his office.

Dr. Jean Robert Ngola made the comments to Radio-Canada’s program La Matinale on Tuesday morning — his first media interview since the emergence of 13 new cases in the northern New Brunswick health region starting May 21. Before then, it had been two weeks since the province had an active case.

Ngola has been suspended by the Vitalité Health Network, one of the province’s two regional health authorities, and the province has asked the RCMP to investigate to determine whether charges are warranted.

He said he decided to speak out because he’s become the target of racist verbal attacks daily and false reports to police, and he feels abandoned by public health officials.

Ngola, who is also known as Dr. Ngola Monzinga, has been working as a doctor in Campbellton since 2013. He previously practised in Europe and in the Democratic Republic of Congo.

Dr. Jean-Robert Ngola practises at the Campbellton Regional Hospital in northern New Brunswick. (Shane Fowler/CBC)

He said he did not self-isolate after returning from an overnight return trip to Quebec to pick up his four-year-old daughter. Her mother had to travel to Africa for her father’s funeral.

“What was I supposed to do?” he said in French. “Leave her there alone?”

Ngola said he drove straight there and back with no stops and had no contact with anyone. He said none of his family members had any COVID-19 symptoms at the time.

He returned to work at the Campbellton Regional Hospital the next day.

“Maybe it was an error in judgment,” said Ngola, pointing out that workers, including nurses who live in Quebec, cross the border each day with no 14-day isolation period required.

“Who hasn’t made an error in judgment?” he said. “That’s why I have compassion towards everyone.”

What he told border officials unclear

On May 27, Premier Blaine Higgs announced a COVID-positive “medical professional” in their 50s had travelled to Quebec for personal reasons, was “not forthcoming” about the reasons for their trip upon returning to New Brunswick and “did not self-isolate as a result.”

The medical professional then returned to work at the Campbellton Regional Hospital for two weeks, Higgs had told reporters, describing it as “irresponsible.”

“If you ignore the rules, you put your family, your friends and your fellow New Brunswickers at risk,” Higgs said at the time.

Twelve of the province’s 13 cases have been linked to the travel-related case to date, according to Public Health officials.

The policy for any health-care workers who travel outside the province for any reason is to self-isolate for 14 days, New Brunswick’s Chief Medical Officer of Health Dr. Jennifer Russell has said. “It is mandatory.”

Compliance officers stop and question anyone entering New Brunswick as part of the effort to stop the spread of COVID-19. (Andrew Vaughan/Canadian Press)

Ngola did not say during the morning interview what he told officials at the New Brunswick border about his reason for travel, or what they told him about requirements to self-isolate upon entering the province.

Nor did he indicate what, if any, followup he had from border officials.

When reached by phone later to clarify, Ngola said he was on the other line with his lawyer and hung up. Repeated calls since then have gone straight to voicemail.

‘How many people are unwitting carriers?’

Ngola said he received a call from a public health official on May 25 informing him one of his patients had tested positive.

He has about 2,000 patients at his clinic, about 1,500 of them active.

Ngola had seen the man May 19 for a prescription renewal or something that did not require any touching or a physical exam. He said the man had no COVID-19 symptoms and was wearing a mask.

Ngola said he immediately called the patient, who had cold-like symptoms and was doing OK.

He said he cancelled his shift that night at the hospital and got a test for himself and his daughter. Neither of them were showing symptoms, but they both tested positive.

Ngola said he still doesn’t know how they were infected.

“Who can say? … The virus is circulating everywhere. … How many people are unwitting carriers?”

Hate messages pour in, doctor says

He said one hour after he spoke with hospital and public health officials about his contacts to facilitate the investigation and protect the public, his name, face and address were being advertised all over the internet as “the bad doctor who brought the virus to kill people.”

Ngola said that’s not who he is.

“I only have compassion towards sick patients … the role of doctors is to care, to heal, to help … not to spread viruses.”

There are 13 active in cases in the province — all in the Campbellton health region, known as Zone 5, including a new confirmed case announced on Tuesday.

The person in their 80s is a resident at the Manoir de la Vallée, the long-term care facility in Atholville where four other residents in the Alzheimer’s unit and a staff member have also tested positive.

The staff member, a female personal attendant, had social contact with Ngola on May 20, according to the facility’s owner, Dr. Guy Tremblay.

Five people are now in hospital, one of whom is in intensive care.

Accusatory calls from U.S., Africa, Europe

Ngola said he’s been looking into the people making hateful posts, and most are from outside the region. He said he feels they are trying to incite violence against him because he is black.

He said he’s been getting accusatory calls from people in the United States, Africa and Europe, and people are also making false reports about him to local police. 

Ngola said he is not pleased with the way he’s being treated by public officials.

“I’m a patient. I have a right to confidentiality, to protection from the system.”

Health authority CEO appeals for calm

Gilles Lanteigne, the chief executive officer of the Vitalité Health Network, said he was aware of Ngola’s public statements, but could not comment on human resources matters, citing privacy.

“We understand that the situation is difficult for all parties involved and we sympathize with the people who are affected by this affair, either directly or indirectly,” he said in an emailed statement.

“I would like to appeal to everyone to remain calm in these difficult times.  It is more important than ever to show respect, tolerance and compassion for one another. This is how we will get through this crisis and come out of it stronger.”

Public Health officials did not immediately respond to a request for comment.

Ngola said he remains devoted to serving the community.

“I have a family. I have a right to live. Please, I’m not a criminal.”

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What’s the greatest holiday gift: lips, hair, skin? Give the gift of great skin this holiday season

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Give the gift of great skin this holiday season

Skinstitut Holiday Gift Kits take the stress out of gifting

Toronto, October 31, 2024 – Beauty gifts are at the top of holiday wish lists this year, and Laser Clinics Canada, a leader in advanced beauty treatments and skincare, is taking the pressure out of seasonal shopping. Today, Laser Clincs Canada announces the arrival of its 2024 Holiday Gift Kits, courtesy of Skinstitut, the exclusive skincare line of Laser Clinics Group.

In time for the busy shopping season, the limited-edition Holiday Gifts Kits are available in Laser Clinics locations in the GTA and Ottawa. Clinics are conveniently located in popular shopping centers, including Hillcrest Mall, Square One, CF Sherway Gardens, Scarborough Town Centre, Rideau Centre, Union Station and CF Markville. These limited-edition Kits are available on a first come, first served basis.

“These kits combine our best-selling products, bundled to address the most relevant skin concerns we’re seeing among our clients,” says Christina Ho, Senior Brand & LAM Manager at Laser Clinics Canada. “With several price points available, the kits offer excellent value and suit a variety of gift-giving needs, from those new to cosmeceuticals to those looking to level up their skincare routine. What’s more, these kits are priced with a savings of up to 33 per cent so gift givers can save during the holiday season.

There are two kits to select from, each designed to address key skin concerns and each with a unique theme — Brightening Basics and Hydration Heroes.

Brightening Basics is a mix of everyday essentials for glowing skin for all skin types. The bundle comes in a sleek pink, reusable case and includes three full-sized products: 200ml gentle cleanser, 50ml Moisture Defence (normal skin) and 30ml1% Hyaluronic Complex Serum. The Brightening Basics kit is available at $129, a saving of 33 per cent.

Hydration Heroes is a mix of hydration essentials and active heroes that cater to a wide variety of clients. A perfect stocking stuffer, this bundle includes four deluxe products: Moisture 15 15 ml Defence for normal skin, 10 ml 1% Hyaluronic Complex Serum, 10 ml Retinol Serum and 50 ml Expert Squalane Cleansing Oil. The kit retails at $59.

In addition to the 2024 Holiday Gifts Kits, gift givers can easily add a Laser Clinic Canada gift card to the mix. Offering flexibility, recipients can choose from a wide range of treatments offered by Laser Clinics Canada, or they can expand their collection of exclusive Skinstitut products.

 

Brightening Basics 2024 Holiday Gift Kit by Skinstitut, available exclusively at Laser Clincs Canada clinics and online at skinstitut.ca.

Hydration Heroes 2024 Holiday Gift Kit by Skinstitut – available exclusively at Laser Clincs Canada clinics and online at skinstitut.ca.

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Here is how to prepare your online accounts for when you die

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LONDON (AP) — Most people have accumulated a pile of data — selfies, emails, videos and more — on their social media and digital accounts over their lifetimes. What happens to it when we die?

It’s wise to draft a will spelling out who inherits your physical assets after you’re gone, but don’t forget to take care of your digital estate too. Friends and family might treasure files and posts you’ve left behind, but they could get lost in digital purgatory after you pass away unless you take some simple steps.

Here’s how you can prepare your digital life for your survivors:

Apple

The iPhone maker lets you nominate a “ legacy contact ” who can access your Apple account’s data after you die. The company says it’s a secure way to give trusted people access to photos, files and messages. To set it up you’ll need an Apple device with a fairly recent operating system — iPhones and iPads need iOS or iPadOS 15.2 and MacBooks needs macOS Monterey 12.1.

For iPhones, go to settings, tap Sign-in & Security and then Legacy Contact. You can name one or more people, and they don’t need an Apple ID or device.

You’ll have to share an access key with your contact. It can be a digital version sent electronically, or you can print a copy or save it as a screenshot or PDF.

Take note that there are some types of files you won’t be able to pass on — including digital rights-protected music, movies and passwords stored in Apple’s password manager. Legacy contacts can only access a deceased user’s account for three years before Apple deletes the account.

Google

Google takes a different approach with its Inactive Account Manager, which allows you to share your data with someone if it notices that you’ve stopped using your account.

When setting it up, you need to decide how long Google should wait — from three to 18 months — before considering your account inactive. Once that time is up, Google can notify up to 10 people.

You can write a message informing them you’ve stopped using the account, and, optionally, include a link to download your data. You can choose what types of data they can access — including emails, photos, calendar entries and YouTube videos.

There’s also an option to automatically delete your account after three months of inactivity, so your contacts will have to download any data before that deadline.

Facebook and Instagram

Some social media platforms can preserve accounts for people who have died so that friends and family can honor their memories.

When users of Facebook or Instagram die, parent company Meta says it can memorialize the account if it gets a “valid request” from a friend or family member. Requests can be submitted through an online form.

The social media company strongly recommends Facebook users add a legacy contact to look after their memorial accounts. Legacy contacts can do things like respond to new friend requests and update pinned posts, but they can’t read private messages or remove or alter previous posts. You can only choose one person, who also has to have a Facebook account.

You can also ask Facebook or Instagram to delete a deceased user’s account if you’re a close family member or an executor. You’ll need to send in documents like a death certificate.

TikTok

The video-sharing platform says that if a user has died, people can submit a request to memorialize the account through the settings menu. Go to the Report a Problem section, then Account and profile, then Manage account, where you can report a deceased user.

Once an account has been memorialized, it will be labeled “Remembering.” No one will be able to log into the account, which prevents anyone from editing the profile or using the account to post new content or send messages.

X

It’s not possible to nominate a legacy contact on Elon Musk’s social media site. But family members or an authorized person can submit a request to deactivate a deceased user’s account.

Passwords

Besides the major online services, you’ll probably have dozens if not hundreds of other digital accounts that your survivors might need to access. You could just write all your login credentials down in a notebook and put it somewhere safe. But making a physical copy presents its own vulnerabilities. What if you lose track of it? What if someone finds it?

Instead, consider a password manager that has an emergency access feature. Password managers are digital vaults that you can use to store all your credentials. Some, like Keeper,Bitwarden and NordPass, allow users to nominate one or more trusted contacts who can access their keys in case of an emergency such as a death.

But there are a few catches: Those contacts also need to use the same password manager and you might have to pay for the service.

___

Is there a tech challenge you need help figuring out? Write to us at onetechtip@ap.org with your questions.

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Pediatric group says doctors should regularly screen kids for reading difficulties

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The Canadian Paediatric Society says doctors should regularly screen children for reading difficulties and dyslexia, calling low literacy a “serious public health concern” that can increase the risk of other problems including anxiety, low self-esteem and behavioural issues, with lifelong consequences.

New guidance issued Wednesday says family doctors, nurses, pediatricians and other medical professionals who care for school-aged kids are in a unique position to help struggling readers access educational and specialty supports, noting that identifying problems early couldhelp kids sooner — when it’s more effective — as well as reveal other possible learning or developmental issues.

The 10 recommendations include regular screening for kids aged four to seven, especially if they belong to groups at higher risk of low literacy, including newcomers to Canada, racialized Canadians and Indigenous Peoples. The society says this can be done in a two-to-three-minute office-based assessment.

Other tips encourage doctors to look for conditions often seen among poor readers such as attention-deficit hyperactivity disorder; to advocate for early literacy training for pediatric and family medicine residents; to liaise with schools on behalf of families seeking help; and to push provincial and territorial education ministries to integrate evidence-based phonics instruction into curriculums, starting in kindergarten.

Dr. Scott McLeod, one of the authors and chair of the society’s mental health and developmental disabilities committee, said a key goal is to catch kids who may be falling through the cracks and to better connect families to resources, including quicker targeted help from schools.

“Collaboration in this area is so key because we need to move away from the silos of: everything educational must exist within the educational portfolio,” McLeod said in an interview from Calgary, where he is a developmental pediatrician at Alberta Children’s Hospital.

“Reading, yes, it’s education, but it’s also health because we know that literacy impacts health. So I think that a statement like this opens the window to say: Yes, parents can come to their health-care provider to get advice, get recommendations, hopefully start a collaboration with school teachers.”

McLeod noted that pediatricians already look for signs of low literacy in young children by way of a commonly used tool known as the Rourke Baby Record, which offers a checklist of key topics, such as nutrition and developmental benchmarks, to cover in a well-child appointment.

But he said questions about reading could be “a standing item” in checkups and he hoped the society’s statement to medical professionals who care for children “enhances their confidence in being a strong advocate for the child” while spurring partnerships with others involved in a child’s life such as teachers and psychologists.

The guidance said pediatricians also play a key role in detecting and monitoring conditions that often coexist with difficulty reading such as attention-deficit hyperactivity disorder, but McLeod noted that getting such specific diagnoses typically involves a referral to a specialist, during which time a child continues to struggle.

He also acknowledged that some schools can be slow to act without a specific diagnosis from a specialist, and even then a child may end up on a wait list for school interventions.

“Evidence-based reading instruction shouldn’t have to wait for some of that access to specialized assessments to occur,” he said.

“My hope is that (by) having an existing statement or document written by the Canadian Paediatric Society … we’re able to skip a few steps or have some of the early interventions present,” he said.

McLeod added that obtaining specific assessments from medical specialists is “definitely beneficial and advantageous” to know where a child is at, “but having that sort of clear, thorough assessment shouldn’t be a barrier to intervention starting.”

McLeod said the society was partly spurred to act by 2022’s “Right to Read Inquiry Report” from the Ontario Human Rights Commission, which made 157 recommendations to address inequities related to reading instruction in that province.

He called the new guidelines “a big reminder” to pediatric providers, family doctors, school teachers and psychologists of the importance of literacy.

“Early identification of reading difficulty can truly change the trajectory of a child’s life.”

This report by The Canadian Press was first published Oct. 23, 2024.

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