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Britain's COVID-19 app: The game changer that wasn't – Financial Post

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LONDON — As Britain’s COVID-19 infections soared in the spring, the government reached for what it hoped could be a game changer – a smartphone app that could automate some of the work of human contact tracers.

The origin of the NHS COVID-19 App goes back to a meeting on March 7 when three Oxford scientists met experts at NHSX, the technical arm of the UK’s health service. The scientists presented an analysis that concluded manual contact tracing alone couldn’t control the epidemic.

“Given the infectiousness of SARS-CoV-2 and the high proportion of transmissions from presymptomatic individuals, controlling the epidemic by manual contact tracing is infeasible,” concluded the Oxford scientists’ paper, which was published in the journal Science two months later.

The Oxford researchers believed that a smartphone app could help locate individuals who didn’t know they were infected – and by alerting them quickly could reduce and even halt the epidemic if enough people used it. Within days of the meeting, NHSX began the process of awarding millions of dollars worth of no-bid contracts to develop such an app, government procurement records show.

In the weeks that followed, ministers seized on the technology as a route out of Britain’s lockdown that began on March 23. At a Downing Street coronavirus briefing on April 12, health secretary Matt Hancock announced that testing had begun on what he called the government’s “next step – a new NHS app for contact tracing.”

He explained that people could use the app to report feeling unwell and it would anonymously alert other app users who recently had been in close contact with them. On April 28, he said he expected the app to be ready by mid-May.

Privately, some researchers who had proposed the app were dismayed that the government had stopped widespread testing on March 12, a decision they believed undermined the app’s effectiveness and public health in general. “We were very clear from the start that this thing needed to work with testing,” David Bonsall, a clinical scientist at Oxford who attended the March 7 meeting, told Reuters.

By early May, transport secretary Grant Shapps was heralding a test of the app on England’s Isle of Wight. “Later in the month, that app will be rolled out and deployed, assuming the tests are successful, of course, to the population at large,” he said. “This is a fantastic way to ensure that we are able to really keep a lid on this going forward.”

Pat Gelsinger, chief executive of VMware Inc, a Silicon Valley tech firm hired to develop the app, told a Fox Business television interviewer on May 8, “I tell you, we think this is the best one in the world and we’re really thrilled to be working with the NHS in the UK to help bring it about.”

But by the end of May, government officials were downplaying the app. In an interview with Sky News, Hancock called the app “helpful” but said traditional contact tracing needed to be rolled out first. Quoting another official, he said, “It puts the cherry on the cake but isn’t the cake.”

Behind the scenes, NHSX testers were discovering serious technical problems.

The agency had opted to develop an app that collected and stored data on central servers that could be used by health authorities and epidemiologists to study the disease. It relied on a technology called Bluetooth to determine who recently had been near someone displaying symptoms and for how long.

NHSX testers were finding that while the app could detect three-quarters of nearby smartphones using Google’s Android operating system, it sometimes could only identify four percent of Apple iPhones, according to government officials. The problem was that, on Apple devices, the app often couldn’t utilize Bluetooth because of a design choice by Apple to preserve user privacy and prolong battery life.

The issue was no secret. Apple and Google had jointly announced in April that they would release a toolkit to better enable Bluetooth on contact-tracing apps. But to protect user privacy, it would only work on apps that stored data on phones, not central servers. The NHSX app didn’t work that way.

The government insisted it had developed a successful work-around to overcome the Apple issue. But not everyone was convinced. The advocacy group Privacy International, which had tested the app in early May, “found it wasn’t working properly on iPhones,” Gus Hosein, the group’s executive director, told Reuters. But because of the government’s assurances, he said, “We just assumed we were doing something wrong.”

Other countries, including Germany, decided they would change their apps to work with the Apple-Google toolkit. That raised another problem with the UK app — it likely wouldn’t be compatible with many other contact-tracing apps so British travelers wouldn’t be notified if they were exposed to the virus.

On June 18, weeks after the UK app was supposed to be rolled out, government officials announced a dramatic U-turn — they would abandon the app being tested on the Isle of Wight and try to create one that worked with the Apple-Google technology. Work had already begun on it and they had learned lessons from the test, they said.

NHSX referred questions about the app to the health department, which said, “Developing effective contract-tracing technology is a challenge facing countries around the world and there is currently no solution that is accurate enough on estimating distance, identifying other users and calculating duration which are all required for contract tracing.”

A spokesman for VMware said it “is proud of the work we have done and continue to do to rapidly develop an application to support the UK’s contact tracing and testing efforts.”

A government official expressed confidence the app would be ready by the autumn or winter — although initially, the official said, it might not contain contact tracing at all, but offer other services that are yet to be determined.

(reporting by Steve Stecklow, edited by Janet McBride)

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Ottawa orders TikTok’s Canadian arm to be dissolved

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The federal government is ordering the dissolution of TikTok’s Canadian business after a national security review of the Chinese company behind the social media platform, but stopped short of ordering people to stay off the app.

Industry Minister François-Philippe Champagne announced the government’s “wind up” demand Wednesday, saying it is meant to address “risks” related to ByteDance Ltd.’s establishment of TikTok Technology Canada Inc.

“The decision was based on the information and evidence collected over the course of the review and on the advice of Canada’s security and intelligence community and other government partners,” he said in a statement.

The announcement added that the government is not blocking Canadians’ access to the TikTok application or their ability to create content.

However, it urged people to “adopt good cybersecurity practices and assess the possible risks of using social media platforms and applications, including how their information is likely to be protected, managed, used and shared by foreign actors, as well as to be aware of which country’s laws apply.”

Champagne’s office did not immediately respond to a request for comment seeking details about what evidence led to the government’s dissolution demand, how long ByteDance has to comply and why the app is not being banned.

A TikTok spokesperson said in a statement that the shutdown of its Canadian offices will mean the loss of hundreds of well-paying local jobs.

“We will challenge this order in court,” the spokesperson said.

“The TikTok platform will remain available for creators to find an audience, explore new interests and for businesses to thrive.”

The federal Liberals ordered a national security review of TikTok in September 2023, but it was not public knowledge until The Canadian Press reported in March that it was investigating the company.

At the time, it said the review was based on the expansion of a business, which it said constituted the establishment of a new Canadian entity. It declined to provide any further details about what expansion it was reviewing.

A government database showed a notification of new business from TikTok in June 2023. It said Network Sense Ventures Ltd. in Toronto and Vancouver would engage in “marketing, advertising, and content/creator development activities in relation to the use of the TikTok app in Canada.”

Even before the review, ByteDance and TikTok were lightning rod for privacy and safety concerns because Chinese national security laws compel organizations in the country to assist with intelligence gathering.

Such concerns led the U.S. House of Representatives to pass a bill in March designed to ban TikTok unless its China-based owner sells its stake in the business.

Champagne’s office has maintained Canada’s review was not related to the U.S. bill, which has yet to pass.

Canada’s review was carried out through the Investment Canada Act, which allows the government to investigate any foreign investment with potential to might harm national security.

While cabinet can make investors sell parts of the business or shares, Champagne has said the act doesn’t allow him to disclose details of the review.

Wednesday’s dissolution order was made in accordance with the act.

The federal government banned TikTok from its mobile devices in February 2023 following the launch of an investigation into the company by federal and provincial privacy commissioners.

— With files from Anja Karadeglija in Ottawa

This report by The Canadian Press was first published Nov. 6, 2024.

The Canadian Press. All rights reserved.

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Here is how to prepare your online accounts for when you die

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LONDON (AP) — Most people have accumulated a pile of data — selfies, emails, videos and more — on their social media and digital accounts over their lifetimes. What happens to it when we die?

It’s wise to draft a will spelling out who inherits your physical assets after you’re gone, but don’t forget to take care of your digital estate too. Friends and family might treasure files and posts you’ve left behind, but they could get lost in digital purgatory after you pass away unless you take some simple steps.

Here’s how you can prepare your digital life for your survivors:

Apple

The iPhone maker lets you nominate a “ legacy contact ” who can access your Apple account’s data after you die. The company says it’s a secure way to give trusted people access to photos, files and messages. To set it up you’ll need an Apple device with a fairly recent operating system — iPhones and iPads need iOS or iPadOS 15.2 and MacBooks needs macOS Monterey 12.1.

For iPhones, go to settings, tap Sign-in & Security and then Legacy Contact. You can name one or more people, and they don’t need an Apple ID or device.

You’ll have to share an access key with your contact. It can be a digital version sent electronically, or you can print a copy or save it as a screenshot or PDF.

Take note that there are some types of files you won’t be able to pass on — including digital rights-protected music, movies and passwords stored in Apple’s password manager. Legacy contacts can only access a deceased user’s account for three years before Apple deletes the account.

Google

Google takes a different approach with its Inactive Account Manager, which allows you to share your data with someone if it notices that you’ve stopped using your account.

When setting it up, you need to decide how long Google should wait — from three to 18 months — before considering your account inactive. Once that time is up, Google can notify up to 10 people.

You can write a message informing them you’ve stopped using the account, and, optionally, include a link to download your data. You can choose what types of data they can access — including emails, photos, calendar entries and YouTube videos.

There’s also an option to automatically delete your account after three months of inactivity, so your contacts will have to download any data before that deadline.

Facebook and Instagram

Some social media platforms can preserve accounts for people who have died so that friends and family can honor their memories.

When users of Facebook or Instagram die, parent company Meta says it can memorialize the account if it gets a “valid request” from a friend or family member. Requests can be submitted through an online form.

The social media company strongly recommends Facebook users add a legacy contact to look after their memorial accounts. Legacy contacts can do things like respond to new friend requests and update pinned posts, but they can’t read private messages or remove or alter previous posts. You can only choose one person, who also has to have a Facebook account.

You can also ask Facebook or Instagram to delete a deceased user’s account if you’re a close family member or an executor. You’ll need to send in documents like a death certificate.

TikTok

The video-sharing platform says that if a user has died, people can submit a request to memorialize the account through the settings menu. Go to the Report a Problem section, then Account and profile, then Manage account, where you can report a deceased user.

Once an account has been memorialized, it will be labeled “Remembering.” No one will be able to log into the account, which prevents anyone from editing the profile or using the account to post new content or send messages.

X

It’s not possible to nominate a legacy contact on Elon Musk’s social media site. But family members or an authorized person can submit a request to deactivate a deceased user’s account.

Passwords

Besides the major online services, you’ll probably have dozens if not hundreds of other digital accounts that your survivors might need to access. You could just write all your login credentials down in a notebook and put it somewhere safe. But making a physical copy presents its own vulnerabilities. What if you lose track of it? What if someone finds it?

Instead, consider a password manager that has an emergency access feature. Password managers are digital vaults that you can use to store all your credentials. Some, like Keeper,Bitwarden and NordPass, allow users to nominate one or more trusted contacts who can access their keys in case of an emergency such as a death.

But there are a few catches: Those contacts also need to use the same password manager and you might have to pay for the service.

___

Is there a tech challenge you need help figuring out? Write to us at onetechtip@ap.org with your questions.

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Google’s partnership with AI startup Anthropic faces a UK competition investigation

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LONDON (AP) — Britain’s competition watchdog said Thursday it’s opening a formal investigation into Google’s partnership with artificial intelligence startup Anthropic.

The Competition and Markets Authority said it has “sufficient information” to launch an initial probe after it sought input earlier this year on whether the deal would stifle competition.

The CMA has until Dec. 19 to decide whether to approve the deal or escalate its investigation.

“Google is committed to building the most open and innovative AI ecosystem in the world,” the company said. “Anthropic is free to use multiple cloud providers and does, and we don’t demand exclusive tech rights.”

San Francisco-based Anthropic was founded in 2021 by siblings Dario and Daniela Amodei, who previously worked at ChatGPT maker OpenAI. The company has focused on increasing the safety and reliability of AI models. Google reportedly agreed last year to make a multibillion-dollar investment in Anthropic, which has a popular chatbot named Claude.

Anthropic said it’s cooperating with the regulator and will provide “the complete picture about Google’s investment and our commercial collaboration.”

“We are an independent company and none of our strategic partnerships or investor relationships diminish the independence of our corporate governance or our freedom to partner with others,” it said in a statement.

The U.K. regulator has been scrutinizing a raft of AI deals as investment money floods into the industry to capitalize on the artificial intelligence boom. Last month it cleared Anthropic’s $4 billion deal with Amazon and it has also signed off on Microsoft’s deals with two other AI startups, Inflection and Mistral.

The Canadian Press. All rights reserved.

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