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Open houses resume, but the home-buying pastime has drastically changed – The Globe and Mail

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A new home is displayed for sale in a new housing development in Ottawa on Tuesday, July 14, 2020. THE CANADIAN PRESS/Sean Kilpatrick

Sean Kilpatrick/The Canadian Press

Leave the doors open and all the lights on. That’s one of the many new guidelines for people opening their homes – perhaps for the first time in months – so real estate agents can play host to open houses.

Some provinces are now allowing open houses, with new rules in place, after regulators clamped down on showings amid the COVID-19 outbreak.

The Real Estate Board of Greater Vancouver said earlier this month that open houses will resume, with warnings to potential house hunters. Visitors to open houses there can expect to see signs displaying health precautions, use handwashing stations and sign a visitor log for contact tracing.

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Ontario’s Stage 3 reopening plan, which hit much of the province on Friday, also includes open houses under its new gathering limits of 50 people, or 30-per-cent capacity, with physical distancing enforced.

Regina-based real estate agent Tim Otitoju says minimizing the need to touch doors and light switches is one of several ways the open house process has changed.

At showings, he is the one to open any front door – with gloves, sanitized hands and a mask – and he limits the number of people in the home at one time.

Before entering, potential home buyers and sellers answer questionnaires and sign waivers about any symptoms or exposure to COVID-19. Sellers who agree to the open house must sanitize the home.

The situation is all the trickier when landlords look to show properties occupied by tenants.

The Real Estate Council of Ontario has been discouraging unnecessary in-person private showings, as well as open houses. But RECO doesn’t have the power to require agents to get a tenant’s consent.

“The imbalance of power that exists between landlord and tenant means renters are not always in a position to speak up and they should not be made to feel unsafe in their home,” said Mazdak Gharibnavaz, in a statement from the Vancouver Tenants Union, opposing the return of open houses.

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While open houses are once again an option in many areas, that doesn’t mean every seller is on board, Mr. Otitoju says. Many still prefer to stick with virtual showings, and Mr. Otitoju himself opts for Zoom instead of in-person meetings for reviewing offers.

“I’ve got little shoe covers in the back of my care. My realtor tools have certainly changed,” says Mr. Otitoju, an agent with Platinum Realty Specialists.

“I’m finding that this is working. Now, a lot of people coming out to open houses are in the market to buy that type of house. The time to go around to open houses as a hobby – it’s not the time to do that right now. Buyers know that. Sellers know that. Realtors know that.”

It’s all part of the changing sales process in real estate.

It might seem obvious that for a purchase as big as a house, no one wants to buy a sight unseen. But Anthony Hitt says even buyers of expensive properties are seeing the upsides of virtual tools that were popularized during the pandemic.

A tour where a seller or agent carries a camera around the house, for example, can allow buyers to look closely at finishes, views through windows and inside cabinets, says Hitt, president and CEO of Engel & Volkers Americas.

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For sellers, it reassures them that those who end up at in-person showings are interested in buying, he says.

Cameron McNeill, who does marketing of prebuild properties in the Vancouver area with MLA Canada, says that although showrooms have been open for a month, people continue to do more research online before coming to in-person appointments.

Mr. McNeill predicts that shopping for homes will become more like car shopping, where much of the research and emotional buying journey is done before hitting the lot.

“The most valuable thing you have is your time,” says Mr. Hitt, saying that online tours cut down on travelling.

“I don’t think we are going to eliminate open houses. We may see less of them and they may come at a different time in the process. … I don’t think a lot of consumers, even with masks and all the precautions, are ready to run out and be in a crowded property.”

It used to be common to share a meal with a client, but that’s not on Mr. Otitoju’s mind these days, he says.

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“I don’t remember the last time I shook someone’s hand,” Mr. Otitoju says. “It’s not the only way to build relationships. You build relationships with your actions, and people see that.”

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Canada Goose to get into eyewear through deal with Marchon

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TORONTO – Canada Goose Holdings Inc. says it has signed a deal that will result in the creation of its first eyewear collection.

The deal announced on Thursday by the Toronto-based luxury apparel company comes in the form of an exclusive, long-term global licensing agreement with Marchon Eyewear Inc.

The terms and value of the agreement were not disclosed, but Marchon produces eyewear for brands including Lacoste, Nike, Calvin Klein, Ferragamo, Longchamp and Zeiss.

Marchon plans to roll out both sunglasses and optical wear under the Canada Goose name next spring, starting in North America.

Canada Goose says the eyewear will be sold through optical retailers, department stores, Canada Goose shops and its website.

Canada Goose CEO Dani Reiss told The Canadian Press in August that he envisioned his company eventually expanding into eyewear and luggage.

This report by The Canadian Press was first published Sept. 19, 2024.

Companies in this story: (TSX:GOOS)

The Canadian Press. All rights reserved.

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A timeline of events in the bread price-fixing scandal

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Almost seven years since news broke of an alleged conspiracy to fix the price of packaged bread across Canada, the saga isn’t over: the Competition Bureau continues to investigate the companies that may have been involved, and two class-action lawsuits continue to work their way through the courts.

Here’s a timeline of key events in the bread price-fixing case.

Oct. 31, 2017: The Competition Bureau says it’s investigating allegations of bread price-fixing and that it was granted search warrants in the case. Several grocers confirm they are co-operating in the probe.

Dec. 19, 2017: Loblaw and George Weston say they participated in an “industry-wide price-fixing arrangement” to raise the price of packaged bread. The companies say they have been co-operating in the Competition Bureau’s investigation since March 2015, when they self-reported to the bureau upon discovering anti-competitive behaviour, and are receiving immunity from prosecution. They announce they are offering $25 gift cards to customers amid the ongoing investigation into alleged bread price-fixing.

Jan. 31, 2018: In court documents, the Competition Bureau says at least $1.50 was added to the price of a loaf of bread between about 2001 and 2016.

Dec. 20, 2019: A class-action lawsuit in a Quebec court against multiple grocers and food companies is certified against a number of companies allegedly involved in bread price-fixing, including Loblaw, George Weston, Metro, Sobeys, Walmart Canada, Canada Bread and Giant Tiger (which have all denied involvement, except for Loblaw and George Weston, which later settled with the plaintiffs).

Dec. 31, 2021: A class-action lawsuit in an Ontario court covering all Canadian residents except those in Quebec who bought packaged bread from a company named in the suit is certified against roughly the same group of companies.

June 21, 2023: Bakery giant Canada Bread Co. is fined $50 million after pleading guilty to four counts of price-fixing under the Competition Act as part of the Competition Bureau’s ongoing investigation.

Oct. 25 2023: Canada Bread files a statement of defence in the Ontario class action denying participating in the alleged conspiracy and saying any anti-competitive behaviour it participated in was at the direction and to the benefit of its then-majority owner Maple Leaf Foods, which is not a defendant in the case (neither is its current owner Grupo Bimbo). Maple Leaf calls Canada Bread’s accusations “baseless.”

Dec. 20, 2023: Metro files new documents in the Ontario class action accusing Loblaw and its parent company George Weston of conspiring to implicate it in the alleged scheme, denying involvement. Sobeys has made a similar claim. The two companies deny the allegations.

July 25, 2024: Loblaw and George Weston say they agreed to pay a combined $500 million to settle both the Ontario and Quebec class-action lawsuits. Loblaw’s share of the settlement includes a $96-million credit for the gift cards it gave out years earlier.

Sept. 12, 2024: Canada Bread files new documents in Ontario court as part of the class action, claiming Maple Leaf used it as a “shield” to avoid liability in the alleged scheme. Maple Leaf was a majority shareholder of Canada Bread until 2014, and the company claims it’s liable for any price-fixing activity. Maple Leaf refutes the claims.

This report by The Canadian Press was first published Sept. 19, 2024.

Companies in this story: (TSX:L, TSX:MFI, TSX:MRU, TSX:EMP.A, TSX:WN)

The Canadian Press. All rights reserved.

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TD CEO to retire next year, takes responsibility for money laundering failures

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TORONTO – TD Bank Group, which is mired in a money laundering scandal in the U.S., says chief executive Bharat Masrani will retire next year.

Masrani, who will retire officially on April 10, 2025, says the bank’s, “anti-money laundering challenges,” took place on his watch and he takes full responsibility.

The bank named Raymond Chun, TD’s group head, Canadian personal banking, as his successor.

As part of a transition plan, Chun will become chief operating officer on Nov. 1 before taking over the top job when Masrani steps down at the bank’s annual meeting next year.

TD also announced that Riaz Ahmed, group head, wholesale banking and president and CEO of TD Securities, will retire at the end of January 2025.

TD has taken billions in charges related to ongoing U.S. investigations into the failure of its anti-money laundering program.

This report by The Canadian Press was first published Sept. 19, 2024.

Companies in this story: (TSX:TD)

The Canadian Press. All rights reserved.

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