Business
Air Canada should face more consequences after two disruptions in a week, consumer advocate says
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An airline consumer advocate says Air Canada should face tougher consequences for stranding passengers after two disruptions in a week.
Gábor Lukács, president of Air Passenger Rights, said Canadian airlines such as Air Canada currently don’t face enough consequences from the government each time they delay or cancel a flight.
“It feels like the airlines just have a free pass,” Lukasc told CTVNews.ca in an interview Friday.
Air Canada’s operations were jolted not once but twice in a span of seven days, impacting over 670 flights combined. On May 25, 241 Air Canada flights were delayed, and 19 were cancelled. This past Thursday, 362 flights were delayed and 48 cancelled, according to tracking service FlightAware.com.
Air Canada said the recently implemented system used to communicate with aircraft and monitor the performance of its operations was having technical problems.
In a statement to CTVNews.ca yesterday, the airline confirmed that both incidents occurred in the same system but were unrelated.
Currently, a traveller is entitled to between $125 and $1,000 in compensation for delays up to three hours or more, unless the disruption is a result of events beyond the airline’s control.
However, Lukács said he believes Air Canada is gatekeeping what really happened so they don’t have to pay passengers compensation.
“I’m confident that this is within the airline’s control,” Lukasc said.
The federal government has plans to strengthen the Air Passenger Protection Regulations. The proposed policy amendments would increase the maximum penalty for airline violations to $250,000, and hold airlines to regulatory costs of complaints.
Air Canada said no one was available for an interview on Friday.
By Friday afternoon, the Montreal-based airline told CTVNews.ca through an email statement the communicator system was stabilized and “it is functioning normally.”
However, “due to the effects of Thursday’s IT issues on our schedule, some flights may be delayed this morning as we reposition aircraft and crew,” Air Canada said.
There were 164 Air Canada flights, or 30 per cent of the airline’s scheduled load, had been delayed Friday as of 6:00 p.m. EDT, along with 36 cancellations, as seen on FlightAware.
Additionally, Air Canada Rouge had 62 flights delayed and 25 cancellations.
“That’s absurd, especially for a massive huge airline like Air Canada,” said Lukács.
A spokesperson for Transport Minister Omar Alghabra said the ministry has been in touch with Air Canada since the situation began, but did not confirm whether the airline could face any consequences, including fines.
“We expect all air carriers, including Air Canada, to uphold their obligations to keep passengers safe and protect their rights, and ensure all delays and cancellations are mitigated as soon as possible,” Alghabra’s office said in an email statement sent to CTVNews.ca on Friday.





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Algoma Steel issues statement on auto worker strikes – SooToday
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Business
US autoworkers expanding strike at Ford, General Motors
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United States autoworkers are expanding their two-week strike to additional locations, with the head of a major union saying 7,000 more workers will join the picket lines as labour talks have failed to advance significantly.
United Auto Workers (UAW) President Shawn Fain said in a video appearance on Friday that negotiations have not broken down but Ford and General Motors “have refused to make meaningful progress”.
The strike will expand to Ford’s Chicago assembly plant and GM’s assembly plant in Lansing, Michigan, at midday on Friday, said Fain, bringing the total number of workers on the picket lines to 25,000. The strike will not include any additional members at Jeep maker Stellantis.
“Sadly, despite our willingness to bargain, Ford and GM have refused to make meaningful progress at the table,” Fain said.
“Let’s stand up and win this thing – for ourselves, for our families, for our communities, for our country and for our future,” the UAW president added.
The union launched the partial, coordinated strike earlier this month, with thousands of workers across 20 states walking off the job to push for wage increases, shorter hours and improved retirement benefits.
The work stoppage has drawn national attention, with US President Joe Biden and his Republican predecessor and likely 2024 election challenger Donald Trump both travelling to Michigan this week to show support for the striking workers.
Speaking from a picket line outside an auto plant west of Detroit on Tuesday, Biden called for a “significant raise” for the employees.
“You made a lot of sacrifices, gave up a lot, and the companies were in trouble,” the Democratic president said, referring to the 2008 financial crisis when US car manufacturers were on the verge of bankruptcy.
“Now they’re doing incredibly well. And guess what? You should be doing incredibly well.”
The UAW is expected to continue work stoppages currently under way until a new contract is ratified, a source familiar with the situation, speaking on condition of anonymity, told the Reuters news agency.
Automakers say the union’s demands would hurt their profits as they try to compete with non-union manufacturers such as Tesla.
The companies’ last known wage offers were around 20 percent over the life of a four-year contract, a little more than half of what the union has demanded.
Other contract improvements, such as cost of living increases, restoration of defined benefit pensions for newly hired workers, and an end to tiers of wages within the union are also on the table.
Progress was reported in talks on Thursday night, especially with Stellantis.
On Friday, Ford CEO Jim Farley said he felt his company could reach a compromise on pay and benefits with the unions. But he accused the UAW of “holding the deal hostage” over Ford’s use of outside companies — with non-union workers — to build batteries for electric vehicles, or EVs.
About 18,300 UAW members at the Detroit Three are currently on strike, or about 12 percent of the 146,000 union members working at the automakers. Strikers have been getting $500 a week from the UAW’s strike fund.
“To be clear, negotiations haven’t broken down. We’re still talking with all three companies and I’m still very hopeful that we can reach a deal,” said Fain, the union president.
“We are fed up with corporate greed and we are fed up with corporate excess. We are fed up with breaking our bodies for companies that take more and more and give less and less.”





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