As Canadian airports deal with their own set of problems amid the busy summer travel season, by no means are they alone.
Long lineups, cancelled flights, delays and lost luggage are issues infiltrating not just Canada’s major airports but those in other countries as well, one travel expert says.
“We’re seeing the exact same issues happening at all major airport hubs around the world,” Jennifer Weatherhead, founder of travelandstyle.ca, told CTV News Channel on Sunday.
“So Europe is facing a lot of these issues, the U.S. is definitely facing a lot of these issues, not just with flight delays but also with the cancellations, because they’re saying they don’t have enough pilots sometimes to fill up these flights and get people from place to place. So it’s a bit of an issue all around the world and I would keep that in mind.”
Weatherhead advises travellers to get to their departing airports as early as possible and check that their travel insurance covers trip cancellations, interruptions and lost or stolen baggage.
“Be prepared for delays at any point,” she said.
The aviation industry cut thousands of jobs during the COVID-19 pandemic as demand for travel plummeted. Now, with COVID-19 restrictions lifted in many jurisdictions, demand for travel has rebounded but staffing levels have not kept pace.
Travel in the U.S. has been particularly strained recently due to the Fourth of July holiday weekend, with airports seeing their largest crowds since the pandemic began more than two years ago.
The tracking site FlightAware reported more than 6,800 flight delays and another 587 cancellations at U.S. airports on Friday and more than 2,200 delays and 540 cancellations recorded as of late Saturday morning.
Airlines including Delta, Southwest and JetBlue have pared down their summer schedules to avoid further issues, something both Air Canada and WestJet have done, as well.
Outside North America, a technical breakdown on Saturday left at least 1,500 bags stuck at Paris’ Charles de Gaulle airport, with 15 flights departing without luggage.
Airport workers are also on strike in France, demanding more hiring and pay to keep up with global inflation. Aviation authorities cancelled a number of flights as a result.
The airport also is advising travellers to arrive no more than four hours before their flight to ensure a “smooth flow” at check-in counters and security.
Richard Vanderlubbe, an Association of Canadian Travel Agencies director and president of tripcentral.ca, told CTV News Channel on Saturday that if a pilot or crew calls in sick, an airline has to scramble to find a qualified pilot for that particular aircraft.
Many people also left the airline and travel industry for other “safer havens,” he said.
“Of course, when we’re on restrictions and had all these restrictions for so long, expecting that things are going to come on like a light switch, its not very realistic,” he said.
Justus Smith told CTV News Channel on Sunday he booked a flight from Regina to Boston but had his connecting flight through Toronto cancelled on June 25.
He got a flight for the following morning and chose to spend the night at the airport.
Even though he was 13 hours early, Smith says he couldn’t get through customs more than four hours before his departure.
Smith says he eventually missed his flight after being delayed at customs and security.
He eventually got to Boston but says he didn’t receive his checked-in luggage.
Now a week later, Smith is still waiting to get his bags.
“I spent the week at a professional development course. I was the only one with shorts and a baseball cap because I didn’t have clothes,” he said.
Despite the situation, Smith did credit the airport staff for the work they’re doing under difficult circumstances.
“The individual airport workers, they’re amazing. Everyone’s doing the best they can,” he said.
“You see a lot of angry customers. It makes no sense to get angry. It’s frustrating, but you can’t take it out on the staff.”
TORONTO – Cineplex Inc. reported a loss in its latest quarter compared with a profit a year ago as it was hit by a fine for deceptive marketing practices imposed by the Competition Tribunal.
The movie theatre company says it lost $24.7 million or 39 cents per diluted share for the quarter ended Sept. 30 compared with a profit of $29.7 million or 40 cents per diluted share a year earlier.
The results in the most recent quarter included a $39.2-million provision related to the Competition Tribunal decision, which Cineplex is appealing.
The Competition Bureau accused the company of misleading theatregoers by not immediately presenting them with the full price of a movie ticket when they purchased seats online, a view the company has rejected.
Revenue for the quarter totalled $395.6 million, down from $414.5 million in the same quarter last year, while theatre attendance totalled 13.3 million for the quarter compared with nearly 15.7 million a year earlier.
Box office revenue per patron in the quarter climbed to $13.19 compared with $12 in the same quarter last year, while concession revenue per patron amounted to $9.85, up from $8.44 a year ago.
This report by The Canadian Press was first published Nov. 6, 2024.
TORONTO – Restaurant Brands International Inc. reported net income of US$357 million for its third quarter, down from US$364 million in the same quarter last year.
The company, which keeps its books in U.S. dollars, says its profit amounted to 79 cents US per diluted share for the quarter ended Sept. 30 compared with 79 cents US per diluted share a year earlier.
Revenue for the parent company of Tim Hortons, Burger King, Popeyes and Firehouse Subs, totalled US$2.29 billion, up from US$1.84 billion in the same quarter last year.
Consolidated comparable sales were up 0.3 per cent.
On an adjusted basis, Restaurant Brands says it earned 93 cents US per diluted share in its latest quarter, up from an adjusted profit of 90 cents US per diluted share a year earlier.
The average analyst estimate had been for a profit of 95 cents US per share, according to LSEG Data & Analytics.
This report by The Canadian Press was first published Nov. 5, 2024.
ST. JOHN’S, N.L. – Fortis Inc. reported a third-quarter profit of $420 million, up from $394 million in the same quarter last year.
The electric and gas utility says the profit amounted to 85 cents per share for the quarter ended Sept. 30, up from 81 cents per share a year earlier.
Fortis says the increase was driven by rate base growth across its utilities, and strong earnings in Arizona largely reflecting new customer rates at Tucson Electric Power.
Revenue in the quarter totalled $2.77 billion, up from $2.72 billion in the same quarter last year.
On an adjusted basis, Fortis says it earned 85 cents per share in its latest quarter, up from an adjusted profit of 84 cents per share in the third quarter of 2023.
The average analyst estimate had been for a profit of 82 cents per share, according to LSEG Data & Analytics.
This report by The Canadian Press was first published Nov. 5, 2024.
