Tech

Apple’s overdue innovation: iPhone repair – The Business Standard

Published

3 years ago

November 19, 2021

Years ago, long before the iPhone, nobody needed a professional technician to switch out a phone battery. You simply slid open the back, inserted a replacement and the job was done. The first iPhone changed everything.

Now you might need a screwdriver, nylon pry tools, a dental pick, a tweezer, a soldering iron and maybe 40 minutes of spare time. Today, many iPhone owners view a dying battery as simply a prompt to upgrade.

On Wednesday, Apple Inc. announced that it is giving consumers a new choice. Starting next year, it will let them access Apple parts and tools to address the most common repairs, such as battery and screen replacements. It is a monumental decision: It will reverse the company’s long-standing opposition to self-repair, expand consumer choice, reduce harmful emissions and potentially set the stage for a revolution in repair-friendly product design.

Historically, consumers bought expensive durable products with the expectation of repairability. If they could not fix their appliances at home, then a nearby shop could usually do the job.

Corner repair stores were common to most middle-class towns as recently as 25 years ago. They did not just fix televisions and stereos; they helped preserve the considerable investment such products represented.

Several factors changed this dynamic. First, thanks to globalised supply chains and manufacturing, the real cost of durable goods like TVs has been dropping for decades.

For many consumers, it is now easier and cheaper to throw out a $200 flatscreen and upgrade than it is to attempt a repair. As a result, manufacturers had few reasons to build out expensive spare-part supply chains.

Apple saw a different opportunity. Although its products were hardly disposable, it limited access to parts, manuals and specialised tools exclusively to authorised repair shops.

This drove up the cost of repairs and pushed consumers to buy new stuff rather than maintain what they had. In 2019, Chief Executive Officer Tim Cook admitted that revenue had taken a hit when consumers started opting for the company’s battery replacements instead of new iPhones.

All the while, Apple actively fought legislation intended to prevent such practices, arguing that self-repair endangered consumers, threatened intellectual property and abetted criminal hackers.

These decisions had consequences. Consumers had little choice over who fixed their property and often paid more as a result. In emerging markets, a lack of authorised repair centres made it especially challenging to maintain devices.

Finally, Apple’s bias against repair undermined its commitment to sustainability: As the company itself has noted, more than 80 percent of the carbon emissions associated with iPhones are released during the manufacturing stage (actual use accounts for 16 percent). Repair means fewer emissions.

Apple’s about-face this week was unexpected, but it had a clear logic. For more than a decade, ‘right to repair’ activists have been lobbying state legislatures and federal officials to prohibit anti-repair practices.

In March, those activists scored a major victory when President Joe Biden issued an executive order calling for an end to repair monopolies. For Apple, the writing was likely on the iPad: expand repair options voluntarily, or fight a losing battle to resist.

The impact should be widespread. Apple’s products have never been designed with amateur repairers in mind.

The hurdles for at-home fixes were considerable, ranging from glued-in batteries to proprietary screws that required special screwdriver heads. Now its product designers will need to take non-professionals into account.

That should lead to more easily fixable products — maybe even a battery that can be easily swapped in and out. The last thing Apple wants is customers complaining that its (likely expensive) repair kits do not work.

It will not just be iPhone owners who benefit. Apple’s influence on consumer technology is so extensive that its decision will likely be emulated by others, boosting ‘repairability’ as a device feature.

Meanwhile, the booming global secondhand market should see an influx of devices that have either been repaired or can be. In turn, consumers in emerging markets could benefit hugely. Crucially, all of these developments will also be helping the environment.

Of course, Apple is not reversing course entirely out of the goodness of its corporate heart. Independent shops that want to use Apple-certified parts must still join the company’s Independent Repair Provider Programme and agree to its invasive terms.

Even so, Apple’s decision is a momentous one. Consumers do not yet have a universal right to repair their stuff. But thanks to this change, of course, they are now a lot closer to having one.

Adam Minter is a Bloomberg Opinion columnist. He is the author of “Junkyard Planet: Travels in the Billion-Dollar Trash Trade” and “Secondhand: Travels in the New Global Garage Sale.”

Disclaimer: This opinion first appeared on Bloomberg, and is published by special syndication arrangement.

Adblock test (Why?)

Source link

Tech

Ottawa orders TikTok’s Canadian arm to be dissolved

Published

7 days ago

November 6, 2024

Anne Joseph

The federal government is ordering the dissolution of TikTok’s Canadian business after a national security review of the Chinese company behind the social media platform, but stopped short of ordering people to stay off the app.

Industry Minister François-Philippe Champagne announced the government’s “wind up” demand Wednesday, saying it is meant to address “risks” related to ByteDance Ltd.’s establishment of TikTok Technology Canada Inc.

“The decision was based on the information and evidence collected over the course of the review and on the advice of Canada’s security and intelligence community and other government partners,” he said in a statement.

The announcement added that the government is not blocking Canadians’ access to the TikTok application or their ability to create content.

However, it urged people to “adopt good cybersecurity practices and assess the possible risks of using social media platforms and applications, including how their information is likely to be protected, managed, used and shared by foreign actors, as well as to be aware of which country’s laws apply.”

Champagne’s office did not immediately respond to a request for comment seeking details about what evidence led to the government’s dissolution demand, how long ByteDance has to comply and why the app is not being banned.

A TikTok spokesperson said in a statement that the shutdown of its Canadian offices will mean the loss of hundreds of well-paying local jobs.

“We will challenge this order in court,” the spokesperson said.

“The TikTok platform will remain available for creators to find an audience, explore new interests and for businesses to thrive.”

The federal Liberals ordered a national security review of TikTok in September 2023, but it was not public knowledge until The Canadian Press reported in March that it was investigating the company.

At the time, it said the review was based on the expansion of a business, which it said constituted the establishment of a new Canadian entity. It declined to provide any further details about what expansion it was reviewing.

A government database showed a notification of new business from TikTok in June 2023. It said Network Sense Ventures Ltd. in Toronto and Vancouver would engage in “marketing, advertising, and content/creator development activities in relation to the use of the TikTok app in Canada.”

Even before the review, ByteDance and TikTok were lightning rod for privacy and safety concerns because Chinese national security laws compel organizations in the country to assist with intelligence gathering.

Such concerns led the U.S. House of Representatives to pass a bill in March designed to ban TikTok unless its China-based owner sells its stake in the business.

Champagne’s office has maintained Canada’s review was not related to the U.S. bill, which has yet to pass.

Canada’s review was carried out through the Investment Canada Act, which allows the government to investigate any foreign investment with potential to might harm national security.

While cabinet can make investors sell parts of the business or shares, Champagne has said the act doesn’t allow him to disclose details of the review.

Wednesday’s dissolution order was made in accordance with the act.

The federal government banned TikTok from its mobile devices in February 2023 following the launch of an investigation into the company by federal and provincial privacy commissioners.

— With files from Anja Karadeglija in Ottawa

This report by The Canadian Press was first published Nov. 6, 2024.

Source link

Health

Here is how to prepare your online accounts for when you die

Published

3 weeks ago

October 24, 2024

Anne Joseph

LONDON (AP) — Most people have accumulated a pile of data — selfies, emails, videos and more — on their social media and digital accounts over their lifetimes. What happens to it when we die?

It’s wise to draft a will spelling out who inherits your physical assets after you’re gone, but don’t forget to take care of your digital estate too. Friends and family might treasure files and posts you’ve left behind, but they could get lost in digital purgatory after you pass away unless you take some simple steps.

Here’s how you can prepare your digital life for your survivors:

Apple

The iPhone maker lets you nominate a “ legacy contact ” who can access your Apple account’s data after you die. The company says it’s a secure way to give trusted people access to photos, files and messages. To set it up you’ll need an Apple device with a fairly recent operating system — iPhones and iPads need iOS or iPadOS 15.2 and MacBooks needs macOS Monterey 12.1.

For iPhones, go to settings, tap Sign-in & Security and then Legacy Contact. You can name one or more people, and they don’t need an Apple ID or device.

You’ll have to share an access key with your contact. It can be a digital version sent electronically, or you can print a copy or save it as a screenshot or PDF.

Take note that there are some types of files you won’t be able to pass on — including digital rights-protected music, movies and passwords stored in Apple’s password manager. Legacy contacts can only access a deceased user’s account for three years before Apple deletes the account.

Google

Google takes a different approach with its Inactive Account Manager, which allows you to share your data with someone if it notices that you’ve stopped using your account.

When setting it up, you need to decide how long Google should wait — from three to 18 months — before considering your account inactive. Once that time is up, Google can notify up to 10 people.

You can write a message informing them you’ve stopped using the account, and, optionally, include a link to download your data. You can choose what types of data they can access — including emails, photos, calendar entries and YouTube videos.

There’s also an option to automatically delete your account after three months of inactivity, so your contacts will have to download any data before that deadline.

Facebook and Instagram

Some social media platforms can preserve accounts for people who have died so that friends and family can honor their memories.

When users of Facebook or Instagram die, parent company Meta says it can memorialize the account if it gets a “valid request” from a friend or family member. Requests can be submitted through an online form.

The social media company strongly recommends Facebook users add a legacy contact to look after their memorial accounts. Legacy contacts can do things like respond to new friend requests and update pinned posts, but they can’t read private messages or remove or alter previous posts. You can only choose one person, who also has to have a Facebook account.

You can also ask Facebook or Instagram to delete a deceased user’s account if you’re a close family member or an executor. You’ll need to send in documents like a death certificate.

TikTok

The video-sharing platform says that if a user has died, people can submit a request to memorialize the account through the settings menu. Go to the Report a Problem section, then Account and profile, then Manage account, where you can report a deceased user.

Once an account has been memorialized, it will be labeled “Remembering.” No one will be able to log into the account, which prevents anyone from editing the profile or using the account to post new content or send messages.

It’s not possible to nominate a legacy contact on Elon Musk’s social media site. But family members or an authorized person can submit a request to deactivate a deceased user’s account.

Passwords

Besides the major online services, you’ll probably have dozens if not hundreds of other digital accounts that your survivors might need to access. You could just write all your login credentials down in a notebook and put it somewhere safe. But making a physical copy presents its own vulnerabilities. What if you lose track of it? What if someone finds it?

Instead, consider a password manager that has an emergency access feature. Password managers are digital vaults that you can use to store all your credentials. Some, like Keeper,Bitwarden and NordPass, allow users to nominate one or more trusted contacts who can access their keys in case of an emergency such as a death.

But there are a few catches: Those contacts also need to use the same password manager and you might have to pay for the service.

___

Is there a tech challenge you need help figuring out? Write to us at onetechtip@ap.org with your questions.

Source link

Tech

Google’s partnership with AI startup Anthropic faces a UK competition investigation

Published

3 weeks ago

October 24, 2024

Anne Joseph

LONDON (AP) — Britain’s competition watchdog said Thursday it’s opening a formal investigation into Google’s partnership with artificial intelligence startup Anthropic.

The Competition and Markets Authority said it has “sufficient information” to launch an initial probe after it sought input earlier this year on whether the deal would stifle competition.

The CMA has until Dec. 19 to decide whether to approve the deal or escalate its investigation.

“Google is committed to building the most open and innovative AI ecosystem in the world,” the company said. “Anthropic is free to use multiple cloud providers and does, and we don’t demand exclusive tech rights.”

San Francisco-based Anthropic was founded in 2021 by siblings Dario and Daniela Amodei, who previously worked at ChatGPT maker OpenAI. The company has focused on increasing the safety and reliability of AI models. Google reportedly agreed last year to make a multibillion-dollar investment in Anthropic, which has a popular chatbot named Claude.

Anthropic said it’s cooperating with the regulator and will provide “the complete picture about Google’s investment and our commercial collaboration.”

“We are an independent company and none of our strategic partnerships or investor relationships diminish the independence of our corporate governance or our freedom to partner with others,” it said in a statement.

The U.K. regulator has been scrutinizing a raft of AI deals as investment money floods into the industry to capitalize on the artificial intelligence boom. Last month it cleared Anthropic’s $4 billion deal with Amazon and it has also signed off on Microsoft’s deals with two other AI startups, Inflection and Mistral.

Source link