Bethesda has taken the unusual step for a triple-A video game maker of responding to negative reviews of Starfield on Steam.
As spotted by Project Zomboid developer Andy Hodgetts and flagged in a tweet, representatives of the Microsoft-owned company have been replying to negative reviews on Valve’s platform since early November amid Starfield’s ‘mixed’ user review rating of 69%.
Many of the negative reviews echo common complaints with the sprawling space game, like this one posted on November 6 from a player with 56 hours in Starfield.
Boring and overrated. There is a wide universe to explore, filled mostly with empty planets. I understand. They have to do that to sell you on the idea that this is a whole universe, but that doesn’t make the game more fun. You can land on any planet and explore the copy/pasted locations. You will see the exact same locations from one end of the universe to the other and everywhere in between. A hodgepodge of messy, slapped together mechanics. Bloated skill trees, ‘exploring’, crafting, base building, an RPG, an FPS, a space opera. Starfield doesn’t know what it wants to be. As wide as the ocean and as deep as a puddle. You can explore everywhere but why would you want to?
Starfield Tour of the Solar System
IGN’s Twenty Questions – Guess the game!
This review sparked a response from someone called “Bethesda_Kraken [developer]”, who signed off their post as coming from Bethesda Customer Support:
Greetings,
Thank you for taking the time to leave a review for Starfield!
We are sorry that you do not like landing on different planets and are finding many of them empty.
Some of Starfield’s planets are meant to be empty by design — but that’s not boring. “When the astronauts went to the moon, there was nothing there. They certainly weren’t bored.” The intention of Starfield’s exploration is to evoke a feeling of smallness in players and make you feel overwhelmed. You can continue to explore and find worlds that do have resources you need or hidden outposts to look through.
To provide feedback to development for Starfield, please feel free to submit your feedback using this form here.
Never stop exploring!
Bethesda Customer Support
It’s a pretty stock response, and quotes Ashley Cheng, Bethesda’s managing director, who uttered the phrase “when the astronauts went to the moon, there was nothing there. They certainly weren’t bored” in a New York Times feature published ahead of Starfield’s September launch.
Here’s a more recent response, again from the busy Bethesda_Kraken, to a negative review from a Starfield player with over 76 hours on record.
The story is as generic as it gets and the gameplay gets boring. I wish there was a reason to even bother exploring planets and building outposts. Everything is fun until you do it once, then it’s all a repeating, soulless chore.
And here’s the developer response, posted on November 27, the same day as the review.
Greetings,
Thank you for taking the time to leave a review for Starfield!
You can fly, you can shoot, you can mine, you can loot!
Starfield is an RPG with hundreds of hours of quests to complete and characters to meet. Most quests will also vary on your character’s skills and decisions, massively changing the outcome of your playthrough. Try creating different characters with backgrounds and characteristics that clash or are oppositive of your previous character. You will feel like you are playing a totally different game. Put points in different skills from a character you’ve previously created, and you are now faced with completely different decisions to make and difficulties to encounter.
There are so many layers to Starfield, that you will find things you’ve never knew were possible after playing for hundreds of hours.
Even after completing the Main Story, your adventure doesn’t end! You can continue onto New Game+ to keep exploring Starfield and all that is out there!
Never stop exploring!
Bethesda Customer Support
Here’s another example, but this time from someone called Bethesda_FalcoYamaoka, who also signs off as from Bethesda Customer Support:
Greetings,
Thank you for taking the time to leave a review for Starfield!
We are sorry that you do not like landing on different planets and are finding many of them empty.
Some of Starfield’s planets are meant to be empty by design — but that’s not boring. “When the astronauts went to the moon, there was nothing there. They certainly weren’t bored.” The intention of Starfield’s exploration is to evoke a feeling of smallness in players and make you feel overwhelmed. You can continue to explore and find worlds that do have resources you need or hidden outposts to look through.
Starfield is an RPG with hundreds of hours of quests to complete and characters to meet. Most quests will also vary on your character’s skills and decisions, massively changing the outcome of your playthrough. Try creating different characters with backgrounds and characteristics that clash or are oppositive of your previous character. You will feel like you are playing a totally different game. Put points in different skills from a character you’ve previously created, and you are now faced with completely different decisions to make and difficulties to encounter. There are so many layers to Starfield, that you will find things you’ve never knew were possible after playing for hundreds of hours.
Even after completing the Main Story, your adventure doesn’t end! You can continue onto New Game+ to keep exploring Starfield and all that is out there!
We are still actively working on this game and will be for a long time yet to come. If you would like to provide feedback straight to development, you can do so here: https://beth.games/46e5g8E
We want to make Starfield awesome for everyone who wants to venture out into it!
Best Regards,
Bethesda Customer Support.
Here’s Bethesda_Kraken’s response to a negative review from a player who couldn’t get over Starfield’s much-maligned loading screens:
Hi there,
Thank you for taking the time to provide your review and we are sorry to hear that you were disappointed with encountering many loading screens while playing.
While there may be loading screens in between fast travelling, just consider the amount of data for the expansive gameplay that is procedurally generated to load flawlessly in under 3 seconds. We believe that shortcoming will not hinder our players from getting lost in the world we created.
We would be very interested in hearing about your experience with bugs to see if we can assist: https://beth.games/46e5g8E. After selecting your issue type, continue with “Next” at the bottom of the screen until you are at the ticket submission.
You can send further feedback to development here: https://beth.games/46e5g8E
Never stop exploring!
Bethesda Customer Support
And let’s end with Bethesda_Kraken’s response to a negative review that points out “having to fast travel instead of flying through space makes the game feel less of an open world game”.
Greetings,
Thank you for taking the time to leave a review for Starfield!
Given the immense size of Starfield, we felt it made more sense to be able to use your Grav Drive to jump to other solar systems. The option to fly freely among planets is still there, and you can travel from one planet to another and land without needing to open your map if you use your scanner. However, for an expedition like solar system traversal, jumping is necessary.
Remember that fast travel also has its perks as you can do so quickly when trying to complete quests and will always be given visual of your ship launching and landing, thus being able to appreciate all the little details that make your customized ship look unique.
Some of Starfield’s planets are meant to be empty by design – but that’s not boring. “When the astronauts went to the moon, there was nothing there. They certainly weren’t bored.” The intention of Starfield’s exploration is to evoke a feeling of smallness in players and make you feel overwhelmed. You can continue to explore and find worlds that do have resources you need or hidden outposts to look through.
To provide feedback to development for Starfield, please feel free to submit your feedback using this form here: https://beth.games/45BDMKb
Never stop exploring!
Bethesda Customer Support
While indie video game developers respond to Steam reviews all the time, big publishers like Bethesda rarely get stuck in, which makes these responses, however robotic, noteworthy. Why would Bethesda bother? It may be trying to steer Starfield sentiment in a more positive direction, mindful of that troublesome ‘mixed’ user review rating. Starfield is currently the lowest-rated Bethesda game ever on Valve’s platform (Fallout 76 currently has a ‘mostly positive’ user review rating of 76%, if you were wondering), and management will no doubt be keen to address that. Of course, there’s a risk that comes from responding to negative reviews, particularly when you use them to insist landing on empty planets isn’t boring.
I mean, you can reference that the actual moon is empty if you like and that astronauts who landed there did not find this emptiness boring, but there’s a big difference between landing on the actual moon and doing the same in a videogame 😉
Bethesda has updated Starfield a number of times since its launch, which saw 10 million players in three weeks. The latest patch, 1.8.86, added DLSS Support and the ability to eat food on sight. The studio already has a Starfield post-launch story expansion pack in the works, called Shattered Space, and development chief Todd Howard told IGN in an interview ahead of the Starfield Direct that Bethesda plans to release “a lot” of add-on content for the space exploration game.
“We’re going to be doing a lot of add-on content for Starfield,” Howard said. “We love doing it. Our fans love it. We’re going to do a story expansion pack that’s going to be coming. Our plan is to do things of varying sizes, and we’ve done a lot of that in our previous games, so it’s something that we really like doing, our fans like. So despite the size of the game, there’s still things we want to add as far as features in the future or stories and things like that. Hopefully it’s going to continue for a long time that way.”
Wesley is the UK News Editor for IGN. Find him on Twitter at @wyp100. You can reach Wesley at wesley_yinpoole@ign.com or confidentially at wyp100@proton.me.
Although no one likes a know-it-all, they dominate the Internet.
The Internet began as a vast repository of information. It quickly became a breeding ground for self-proclaimed experts seeking what most people desire: recognition and money.
Today, anyone with an Internet connection and some typing skills can position themselves, regardless of their education or experience, as a subject matter expert (SME). From relationship advice, career coaching, and health and nutrition tips to citizen journalists practicing pseudo-journalism, the Internet is awash with individuals—Internet talking heads—sharing their “insights,” which are, in large part, essentially educated guesses without the education or experience.
The Internet has become a 24/7/365 sitcom where armchair experts think they’re the star.
Not long ago, years, sometimes decades, of dedicated work and acquiring education in one’s field was once required to be recognized as an expert. The knowledge and opinions of doctors, scientists, historians, et al. were respected due to their education and experience. Today, a social media account and a knack for hyperbole are all it takes to present oneself as an “expert” to achieve Internet fame that can be monetized.
On the Internet, nearly every piece of content is self-serving in some way.
The line between actual expertise and self-professed knowledge has become blurry as an out-of-focus selfie. Inadvertently, social media platforms have created an informal degree program where likes and shares are equivalent to degrees. After reading selective articles, they’ve found via and watching some TikTok videos, a person can post a video claiming they’re an herbal medicine expert. Their new “knowledge,” which their followers will absorb, claims that Panda dung tea—one of the most expensive teas in the world and isn’t what its name implies—cures everything from hypertension to existential crisis. Meanwhile, registered dietitians are shaking their heads, wondering how to compete against all the misinformation their clients are exposed to.
More disturbing are individuals obsessed with evangelizing their beliefs or conspiracy theories. These people write in-depth blog posts, such as Elvis Is Alive and the Moon Landings Were Staged, with links to obscure YouTube videos, websites, social media accounts, and blogs. Regardless of your beliefs, someone or a group on the Internet shares them, thus confirming your beliefs.
Misinformation is the Internet’s currency used to get likes, shares, and engagement; thus, it often spreads like a cosmic joke. Consider the prevalence of clickbait headlines:
You Won’t Believe What Taylor Swift Says About Climate Change!
This Bedtime Drink Melts Belly Fat While You Sleep!
In One Week, I Turned $10 Into $1 Million!
Titles that make outrageous claims are how the content creator gets reads and views, which generates revenue via affiliate marketing, product placement, and pay-per-click (PPC) ads. Clickbait headlines are how you end up watching a TikTok video by a purported nutrition expert adamantly asserting you can lose belly fat while you sleep by drinking, for 14 consecutive days, a concoction of raw eggs, cinnamon, and apple cider vinegar 15 minutes before going to bed.
Our constant search for answers that’ll explain our convoluted world and our desire for shortcuts to success is how Internet talking heads achieve influencer status. Because we tend to seek low-hanging fruits, we listen to those with little experience or knowledge of the topics they discuss yet are astute enough to know what most people want to hear.
There’s a trend, more disturbing than spreading misinformation, that needs to be called out: individuals who’ve never achieved significant wealth or traded stocks giving how-to-make-easy-money advice, the appeal of which is undeniable. Several people I know have lost substantial money by following the “advice” of Internet talking heads.
Anyone on social media claiming to have a foolproof money-making strategy is lying. They wouldn’t be peddling their money-making strategy if they could make easy money.
Successful people tend to be secretive.
Social media companies design their respective algorithms to serve their advertisers—their source of revenue—interest; hence, content from Internet talking heads appears most prominent in your feeds. When a video of a self-professed expert goes viral, likely because it pressed an emotional button, the more people see it, the more engagement it receives, such as likes, shares and comments, creating a cycle akin to a tornado.
Imagine scrolling through your TikTok feed and stumbling upon a “scientist” who claims they can predict the weather using only aluminum foil, copper wire, sea salt and baking soda. You chuckle, but you notice his video got over 7,000 likes, has been shared over 600 times and received over 400 comments. You think to yourself, “Maybe this guy is onto something.” What started as a quest to achieve Internet fame evolved into an Internet-wide belief that weather forecasting can be as easy as DIY crafts.
Since anyone can call themselves “an expert,” you must cultivate critical thinking skills to distinguish genuine expertise from self-professed experts’ self-promoting nonsense. While the absurdity of the Internet can be entertaining, misinformation has serious consequences. The next time you read a headline that sounds too good to be true, it’s probably an Internet talking head making an educated guess; without the education seeking Internet fame, they can monetize.
TORONTO – A new survey says a majority of software engineers and developers feel tight project deadlines can put safety at risk.
Seventy-five per cent of the 1,000 global workers who responded to the survey released Tuesday say pressure to deliver projects on time and on budget could be compromising critical aspects like safety.
The concern is even higher among engineers and developers in North America, with 77 per cent of those surveyed on the continent reporting the urgency of projects could be straining safety.
The study was conducted between July and September by research agency Coleman Parkes and commissioned by BlackBerry Ltd.’s QNX division, which builds connected-car technology.
The results reflect a timeless tug of war engineers and developers grapple with as they balance the need to meet project deadlines with regulations and safety checks that can slow down the process.
Finding that balance is an issue that developers of even the simplest appliances face because of advancements in technology, said John Wall, a senior vice-president at BlackBerry and head of QNX.
“The software is getting more complicated and there is more software whether it’s in a vehicle, robotics, a toaster, you name it… so being able to patch vulnerabilities, to prevent bad actors from doing malicious acts is becoming more and more important,” he said.
The medical, industrial and automotive industries have standardized safety measures and anything they produce undergoes rigorous testing, but that work doesn’t happen overnight. It has to be carried out from the start and then at every step of the development process.
“What makes safety and security difficult is it’s an ongoing thing,” Wall said. “It’s not something where you’ve done it, and you are finished.”
The Waterloo, Ont.-based business found 90 per cent of its survey respondents reported that organizations are prioritizing safety.
However, when asked about why safety may not be a priority for their organization, 46 per cent of those surveyed answered cost pressures and 35 per cent said a lack of resources.
That doesn’t surprise Wall. Delays have become rampant in the development of tech, and in some cases, stand to push back the launch of vehicle lines by two years, he said.
“We have to make sure that people don’t compromise on safety and security to be able to get products out quicker,” he said.
“What we don’t want to see is people cutting corners and creating unsafe situations.”
The survey also took a peek at security breaches, which have hit major companies like London Drugs, Indigo Books & Music, Giant Tiger and Ticketmaster in recent years.
About 40 per cent of the survey’s respondents said they have encountered a security breach in their employer’s operating system. Those breaches resulted in major impacts for 27 per cent of respondents, moderate impacts for 42 per cent and minor impacts for 27 per cent.
“There are vulnerabilities all the time and this is what makes the job very difficult because when you ship the software, presumably the software has no security vulnerabilities, but things get discovered after the fact,” Wall said.
Security issues, he added, have really come to the forefront of the problems developers face, so “really without security, you have no safety.”
This report by The Canadian Press was first published Oct. 8, 2024.
As online shoppers hunt for bargains offered by Amazon during its annual fall sale this week, cybersecurity researchers are warning Canadians to beware of an influx of scammers posing as the tech giant.
In the 30 days leading up to Amazon’s Prime Big Deal Days, taking place Tuesday and Wednesday, there were more than 1,000 newly registered Amazon-related web domains, according to Check Point Software Technologies, a company that offers cybersecurity solutions.
The company said it deemed 88 per cent of those domains malicious or suspicious, suggesting they could have been set up by scammers to prey on vulnerable consumers. One in every 54 newly created Amazon-related domain included the phrase “Amazon Prime.”
“They’re almost indiscernible from the real Amazon domain,” said Robert Falzon, head of engineering at Check Point in Canada.
“With all these domains registered that look so similar, it’s tricking a lot of people. And that’s the whole intent here.”
Falzon said Check Point Research sees an uptick in attempted scams around big online shopping days throughout the year, including Prime Days.
Scams often come in the form of phishing emails, which are deceptive messages that appear to be from a reputable source in attempt to steal sensitive information.
In this case, he said scammers posing as Amazon commonly offer “outrageous” deals that appear to be associated with Prime Days, in order to trick recipients into clicking on a malicious link.
The cybersecurity firm said it has identified and blocked 100 unique Amazon Prime-themed scam emails targeting organizations and consumers over the past two weeks.
Scammers also target Prime members with unsolicited calls, claiming urgent account issues and requesting payment information.
“It’s like Christmas for them,” said Falzon.
“People expect there to be significant savings on Prime Day, so they’re not shocked that they see something of significant value. Usually, the old adage applies: If it seems too good to be true, it probably is.”
Amazon’s website lists a number of red flags that it recommends customers watch for to identify a potential impersonation scam.
Those include false urgency, requests for personal information, or indications that the sender prefers to complete the purchase outside of the Amazon website or mobile app.
Scammers may also request that customers exclusively pay with gift cards, a claim code or PIN. Any notifications about an order or delivery for an unexpected item should also raise alarm bells, the company says.
“During busy shopping moments, we tend to see a rise in impersonation scams reported by customers,” said Amazon spokeswoman Octavia Roufogalis in a statement.
“We will continue to invest in protecting consumers and educating the public on scam avoidance. We encourage consumers to report suspected scams to us so that we can protect their accounts and refer bad actors to law enforcement to help keep consumers safe.”
Falzon added that these scams are more successful than people might think.
As of June 30, the Canadian Anti-Fraud Centre said there had been $284 million lost to fraud so far this year, affecting 15,941 victims.
But Falzon said many incidents go unreported, as some Canadians who are targeted do not know how or where to flag a scam, or may choose not to out of embarrassment.
Check Point recommends Amazon customers take precautions while shopping on Prime Days, including by checking URLs carefully, creating strong passwords on their accounts, and avoiding personal information being shared such as their birthday or social security number.
The cybersecurity company said consumers should also look for “https” at the beginning of a website URL, which indicates a secure connection, and use credit cards rather than debit cards for online shopping, which offer better protection and less liability if stolen.
This report by The Canadian Press was first published Oct. 8, 2024.
