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BlackBerry Reports Fiscal 2020 Third Quarter Results – Yahoo Finance

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<p class="canvas-atom canvas-text Mb(1.0em) Mb(0)–sm Mt(0.8em)–sm" type="text" content="- Total company non-GAAP revenue of $280 million , or 23% growth year-over-year; total company GAAP revenue of $267 million , or 18% growth year-over-year” data-reactid=”11″>- Total company non-GAAP revenue of $280 million , or 23% growth year-over-year; total company GAAP revenue of $267 million , or 18% growth year-over-year

<p class="canvas-atom canvas-text Mb(1.0em) Mb(0)–sm Mt(0.8em)–sm" type="text" content="- Total non-GAAP Software and Services revenue of $275 million , or 26% growth year-over-year; total GAAP Software and Services revenue of $262 million , or 21% growth year-over-year; both are record quarterly highs” data-reactid=”12″>- Total non-GAAP Software and Services revenue of $275 million , or 26% growth year-over-year; total GAAP Software and Services revenue of $262 million , or 21% growth year-over-year; both are record quarterly highs

<p class="canvas-atom canvas-text Mb(1.0em) Mb(0)–sm Mt(0.8em)–sm" type="text" content="- Total company non-GAAP earnings per basic and diluted share of $0.03 ; GAAP loss per basic share of $0.06 and GAAP loss per diluted share of $0.07 ” data-reactid=”13″>- Total company non-GAAP earnings per basic and diluted share of $0.03 ; GAAP loss per basic share of $0.06 and GAAP loss per diluted share of $0.07

<p class="canvas-atom canvas-text Mb(1.0em) Mb(0)–sm Mt(0.8em)–sm" type="text" content="- Total company free cash flow generated of $37 million , as reported” data-reactid=”14″>- Total company free cash flow generated of $37 million , as reported

WATERLOO, Ontario , Dec. 20, 2019 /CNW/ — BlackBerry Limited (NYSE: BB; TSX: BB) today reported financial results for the three months ended November 30, 2019 (all figures in U.S. dollars and U.S. GAAP, except where otherwise indicated).

BlackBerry Logo Black (PRNewsfoto/Blackberry Limited)
BlackBerry Logo Black (PRNewsfoto/Blackberry Limited)

<p class="canvas-atom canvas-text Mb(1.0em) Mb(0)–sm Mt(0.8em)–sm" type="text" content="Third Quarter Fiscal 2020 Results” data-reactid=”36″>Third Quarter Fiscal 2020 Results

  • Total company non-GAAP revenue for the third quarter of fiscal 2020 was $280 million , up 23% year-over-year. Total company GAAP revenue for the third quarter of fiscal 2020 was $267 million , up 18% year-over-year. Total non-GAAP software and services revenue was $275 million , up 26% year-over-year. Total GAAP software and services revenue was $262 million , up 21% year-over-year. Third quarter recurring non-GAAP software and services revenue (excluding IP licensing and professional services) was over 90%. Non-GAAP gross margin was 77% and GAAP gross margin was 74%.
  • Total company non-GAAP operating earnings was $20 million . Total company GAAP operating loss was $29 million . Non-GAAP earnings per share was $0.03 (basic and diluted). GAAP net loss was $0.06 per basic share and $0.07 per diluted share. GAAP net loss includes $35 million for acquired intangibles amortization expense, $15 million in stock compensation expense, $10 million in restructuring charges, a benefit of $20 million related to the fair value adjustment on the debentures, and other amounts as summarized in a table below.
  • Total cash, cash equivalents, short-term and long-term investments was $970 million as of November 30, 2019 . Free cash flow generated, before considering the impact of acquisition and integration expenses, restructuring costs and legal proceedings, was $41 million . Cash generated from operations was $40 million and capital expenditures were $3 million .

<p class="canvas-atom canvas-text Mb(1.0em) Mb(0)–sm Mt(0.8em)–sm" type="text" content=""BlackBerry achieved sequential growth in revenue across all of our software businesses while generating healthy non-GAAP profitability and free cash flow as we continue to invest in our future," said John Chen , Executive Chairman and CEO, BlackBerry.&nbsp; "I am pleased with our progress.&nbsp; Our pipeline is growing as we deliver against our product roadmap and execute on our go-to-market expansion." ” data-reactid=”43″>“BlackBerry achieved sequential growth in revenue across all of our software businesses while generating healthy non-GAAP profitability and free cash flow as we continue to invest in our future,” said John Chen , Executive Chairman and CEO, BlackBerry.  “I am pleased with our progress.  Our pipeline is growing as we deliver against our product roadmap and execute on our go-to-market expansion.”

<p class="canvas-atom canvas-text Mb(1.0em) Mb(0)–sm Mt(0.8em)–sm" type="text" content="Outlook
BlackBerry will provide fiscal year 2020 outlook in connection with the quarterly earnings announcement on its earnings conference call.&nbsp; The earnings call transcript will be made available on our website and on SEDAR.” data-reactid=”44″>Outlook
BlackBerry will provide fiscal year 2020 outlook in connection with the quarterly earnings announcement on its earnings conference call.  The earnings call transcript will be made available on our website and on SEDAR.

<p class="canvas-atom canvas-text Mb(1.0em) Mb(0)–sm Mt(0.8em)–sm" type="text" content="Reconciliation of GAAP revenue, gross margin, gross margin percentage, income (loss) before income taxes, net income (loss) and basic earnings (loss) per share to Non-GAAP revenue, gross margin, gross margin percentage, income before income taxes, net income and basic earnings per share for the three months ended November 30, 2019 :” data-reactid=”45″>Reconciliation of GAAP revenue, gross margin, gross margin percentage, income (loss) before income taxes, net income (loss) and basic earnings (loss) per share to Non-GAAP revenue, gross margin, gross margin percentage, income before income taxes, net income and basic earnings per share for the three months ended November 30, 2019 :

Q3 Fiscal 2020 Non-GAAP Adjustments

For the Three Months Ended November 30, 2019

(in millions, except for per share amounts)

Income statement
location

Revenue

Gross
margin
(before taxes)

Gross margin %
(before
taxes)

Income (loss)
before
income taxes

Net income
(loss)

Basic earnings
(loss) per
share

As reported

$

267

$

198

74.2

%

$

(30)

$

(32)

$

(0.06)

Debentures fair value adjustment (2)

Debentures fair value adjustment

%

(20)

(20)

Restructuring charges (3)

Cost of sales

3

1.1

%

3

3

Restructuring charges (3)

Selling, marketing and administration

%

7

7

Software deferred revenue acquired (4)

Revenue

13

13

1.1

%

13

13

Software deferred commission expense acquired (5)

Selling, marketing and administration

%

(4)

(4)

Stock compensation expense (6)

Cost of sales

1

0.4

%

1

1

Stock compensation expense (6)

Research and development

%

4

4

Stock compensation expense (6)

Selling, marketing and administration

%

10

10

Acquired intangibles amortization (7)

Amortization

%

35

35

Adjusted

$

280

$

215

76.8

%

$

19

$

17

$

0.03

Note: Non-GAAP revenue, non-GAAP gross margin, non-GAAP gross margin percentage, non-GAAP income before income taxes, non-GAAP net income and non-GAAP basic earnings per share do not have a standardized meaning prescribed by GAAP and thus are not comparable to similarly titled measures presented by other issuers. The Company believes that the presentation of these non-GAAP measures enables the Company and its shareholders to better assess the Company’s operating results relative to its operating results in prior periods and improves the comparability of the information presented. Investors should consider these non-GAAP measures in the context of the Company’s GAAP results.

(1)

During the third quarter of fiscal 2020, the Company reported GAAP gross margin of $198 million or 74.2% of revenue. Excluding the impact of stock compensation expense and restructuring charges included in cost of sales and software deferred revenue acquired included in revenue, non-GAAP gross margin was $215 million, or 76.8% of revenue.

(2)

During the third quarter of fiscal 2020, the Company recorded the Q3 Fiscal 2020 Debentures Fair Value Adjustment of $20 million. This adjustment was presented on a separate line in the Consolidated Statements of Operations.

(3)

During the third quarter of fiscal 2020, the Company incurred restructuring charges of approximately $10 million, of which $3 million was included in cost of sales and $7 million was included selling, marketing and administration expense.

(4)

During the third quarter of fiscal 2020, the Company recorded software deferred revenue acquired but not recognized due to business combination accounting rules of $13 million, which was included in BlackBerry Cylance revenue.

(5)

During the third quarter of fiscal 2020, the Company recorded deferred commission expense acquired but not recognized due to business combination accounting rules of approximately of $4 million.

(6)

During the third quarter of fiscal 2020, the Company recorded stock compensation expense of $15 million, of which $1 million was included in cost of sales, $4 million was included in research and development, and $10 million was included in selling, marketing and administration expense.

(7)

During the third quarter of fiscal 2020, the Company recorded amortization of intangible assets acquired through business combinations of $35 million, which was included in amortization expense.

<p class="canvas-atom canvas-text Mb(1.0em) Mb(0)–sm Mt(0.8em)–sm" type="text" content="Supplementary Geographic Revenue Breakdown” data-reactid=”51″>Supplementary Geographic Revenue Breakdown

BlackBerry Limited

(United States dollars, in millions)

Revenue by Region

For the Quarters Ended

November 30, 2019

August 31, 2019

May 31, 2019

February 28, 2019

November 30, 2018

North America

$

188

70.4

%

$

179

73.4

%

$

160

64.8

%

$

176

69.0

%

$

151

66.8

%

Europe, Middle East and Africa

60

22.5

%

47

19.3

%

61

24.7

%

61

23.9

%

56

24.8

%

Other regions

19

7.1

%

18

7.3

%

26

10.5

%

18

7.1

%

19

8.4

%

Total

$

267

100.0

%

$

244

100.0

%

$

247

100.0

%

$

255

100.0

%

$

226

100.0

%

<p class="canvas-atom canvas-text Mb(1.0em) Mb(0)–sm Mt(0.8em)–sm" type="text" content="Supplementary Revenue by Product and Service Type Breakdown” data-reactid=”54″>Supplementary Revenue by Product and Service Type Breakdown

BlackBerry Limited

(United States dollars, in millions)

Revenue by Product and Service Type

U.S. GAAP

Adjustments

Non-GAAP

For the Three Months Ended

For the Three Months Ended

For the Three Months Ended

November 30,
2019

November 30,
2018

November 30,
2019

November 30,
2018

November 30,
2019

November 30,
2018

IoT

$

145

$

148

$

$

2

$

145

$

150

BlackBerry Cylance

40

1

13

53

1

Licensing

77

68

77

68

Other

5

9

5

9

Total

$

267

$

226

$

13

$

2

$

280

$

228

<p class="canvas-atom canvas-text Mb(1.0em) Mb(0)–sm Mt(0.8em)–sm" type="text" content="Conference Call and Webcast
A conference call and live webcast will be held today beginning at 8 a.m. ET , which can be accessed by dialing 1- 877-682-6267 or by logging on at BlackBerry.com/Investors. A replay of the conference call will also be available at approximately 11 a.m. ET by dialing 1-800-585-8367 and entering Conference ID #9608207 and at the link above.” data-reactid=”57″>Conference Call and Webcast
A conference call and live webcast will be held today beginning at 8 a.m. ET , which can be accessed by dialing 1- 877-682-6267 or by logging on at BlackBerry.com/Investors. A replay of the conference call will also be available at approximately 11 a.m. ET by dialing 1-800-585-8367 and entering Conference ID #9608207 and at the link above.

<p class="canvas-atom canvas-text Mb(1.0em) Mb(0)–sm Mt(0.8em)–sm" type="text" content="About BlackBerry
BlackBerry (NYSE: BB; TSX: BB) is a trusted security software and services company that provides enterprises and governments with the technology they need to secure the Internet of Things. Based in Waterloo, Ontario , the company is unwavering in its commitment to safety, cybersecurity and data privacy, and leads in key areas such as artificial intelligence, endpoint security and management, encryption and embedded systems. For more information, visit BlackBerry.com and follow @BlackBerry.” data-reactid=”58″>About BlackBerry
BlackBerry (NYSE: BB; TSX: BB) is a trusted security software and services company that provides enterprises and governments with the technology they need to secure the Internet of Things. Based in Waterloo, Ontario , the company is unwavering in its commitment to safety, cybersecurity and data privacy, and leads in key areas such as artificial intelligence, endpoint security and management, encryption and embedded systems. For more information, visit BlackBerry.com and follow @BlackBerry.

<p class="canvas-atom canvas-text Mb(1.0em) Mb(0)–sm Mt(0.8em)–sm" type="text" content="Investor Contact:
BlackBerry Investor Relations
+1-519-888-7465
investor_relations@blackberry.com ” data-reactid=”63″>Investor Contact:
BlackBerry Investor Relations
+1-519-888-7465
investor_relations@blackberry.com

<p class="canvas-atom canvas-text Mb(1.0em) Mb(0)–sm Mt(0.8em)–sm" type="text" content="Media Contact:
BlackBerry Media Relations
(519) 597-7273
mediarelations@blackberry.com ” data-reactid=”64″>Media Contact:
BlackBerry Media Relations
(519) 597-7273
mediarelations@blackberry.com

This news release contains forward-looking statements within the meaning of certain securities laws, including under the U.S. Private Securities Litigation Reform Act of 1995 and applicable Canadian securities laws, including statements regarding: BlackBerry’s plans, strategies and objectives including the anticipated benefits of its strategic initiatives and its intentions to expand and enhance its product and service offerings.

The words “expect”, “anticipate”, “estimate”, “may”, “will”, “should”, “could”, “intend”, “believe”, “target”, “plan” and similar expressions are intended to identify these forward-looking statements. Forward-looking statements are based on estimates and assumptions made by BlackBerry in light of its experience, historical trends, current conditions and expected future developments, as well as other factors that BlackBerry believes are appropriate in the circumstances. Many factors could cause BlackBerry’s actual results, performance or achievements to differ materially from those expressed or implied by the forward-looking statements, including the following risks: BlackBerry’s ability to enhance, develop, introduce or monetize products and services for the enterprise market in a timely manner with competitive pricing, features and performance; BlackBerry’s ability to maintain or expand its customer base for its software and services offerings to grow revenue or achieve sustained profitability; the intense competition faced by BlackBerry; the occurrence or perception of a breach of BlackBerry’s network or product security measures or an inappropriate disclosure of confidential or personal information could significantly harm its business; risks related to BlackBerry’s continuing ability to attract new personnel, retain existing key personnel and manage its staffing effectively; BlackBerry’s dependence on its relationships with resellers and channel partners; risks related to acquisitions, divestitures, investments and other business initiatives, which may negatively affect BlackBerry’s results of operations; risks related to BlackBerry’s products and services being dependent upon interoperability with rapidly changing systems provided by third parties; the risk that failure to protect BlackBerry’s intellectual property could harm its ability to compete effectively and BlackBerry may not earn the revenues it expects from intellectual property rights; the risk that BlackBerry could be found to have infringed on the intellectual property rights of others; the risk that litigation against BlackBerry may result in adverse outcomes; risks related to the use and management of user data and personal information, which could give rise to liabilities as a result of legal, customer and other third-party requirements; BlackBerry’s ability to obtain rights to use third-party software; the risk that network disruptions or other business interruptions could have a material adverse effect on BlackBerry’s business and harm its reputation; BlackBerry’s ability to generate revenue and profitability through the licensing of security software and services or the BlackBerry brand to device manufacturers; the substantial asset risk faced by BlackBerry, including the potential for charges related to its long-lived assets and goodwill; risks related to BlackBerry’s indebtedness, which could adversely affect its operating flexibility and financial condition; risks related to government regulations applicable to BlackBerry’s products and services, including products containing encryption capabilities, which could negatively impact BlackBerry’s business; risks related to foreign operations, including fluctuations in foreign currencies; risks associated with any errors in BlackBerry’s products and services, which can be difficult to remedy and could have a material adverse effect on BlackBerry’s business; risks related to the failure of BlackBerry’s suppliers, subcontractors, channel partners and representatives to use acceptable ethical business practices or to comply with applicable laws, which could negatively impact BlackBerry’s business; BlackBerry’s reliance on third parties to manufacture and repair its hardware products; risks related to the Company’s success in fostering an ecosystem of third-party application developers; risks related to regulations regarding health and safety, hazardous materials usage and conflict minerals, and to product certification risks; risks related to tax provision changes, the adoption of new tax legislation or exposure to additional tax liabilities, which could materially impact BlackBerry’s financial condition; risks related to the fluctuation of BlackBerry’s quarterly revenue and operating results; the volatility of the market price of BlackBerry’s common shares; and risks related to adverse economic and geopolitical conditions, which may negatively affect BlackBerry.

<p class="canvas-atom canvas-text Mb(1.0em) Mb(0)–sm Mt(0.8em)–sm" type="text" content="These risk factors and others relating to BlackBerry are discussed in greater detail in BlackBerry's Annual Information Form, which is included in its Annual Report on Form 40-F and the "Cautionary Note Regarding Forward-Looking Statements" section of BlackBerry's MD&amp;A (copies of which filings may be obtained at www.sedar.com or www.sec.gov). All of these factors should be considered carefully, and readers should not place undue reliance on BlackBerry’s forward-looking statements. Any statements that are forward-looking statements are intended to enable BlackBerry’s shareholders to view the anticipated performance and prospects of BlackBerry from management’s perspective at the time such statements are made, and they are subject to the risks that are inherent in all forward-looking statements, as described above, as well as difficulties in forecasting BlackBerry’s financial results and performance for future periods, particularly over longer periods, given changes in technology and BlackBerry’s business strategy, evolving industry standards, intense competition and short product life cycles that characterize the industries in which BlackBerry operates. BlackBerry has no intention and undertakes no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as required by applicable law.” data-reactid=”67″>These risk factors and others relating to BlackBerry are discussed in greater detail in BlackBerry’s Annual Information Form, which is included in its Annual Report on Form 40-F and the “Cautionary Note Regarding Forward-Looking Statements” section of BlackBerry’s MD&A (copies of which filings may be obtained at www.sedar.com or www.sec.gov). All of these factors should be considered carefully, and readers should not place undue reliance on BlackBerry’s forward-looking statements. Any statements that are forward-looking statements are intended to enable BlackBerry’s shareholders to view the anticipated performance and prospects of BlackBerry from management’s perspective at the time such statements are made, and they are subject to the risks that are inherent in all forward-looking statements, as described above, as well as difficulties in forecasting BlackBerry’s financial results and performance for future periods, particularly over longer periods, given changes in technology and BlackBerry’s business strategy, evolving industry standards, intense competition and short product life cycles that characterize the industries in which BlackBerry operates. BlackBerry has no intention and undertakes no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as required by applicable law.

BlackBerry Limited

Incorporated under the Laws of Ontario

(United States dollars, in millions except share and per share amounts) (unaudited)

Consolidated Statements of Operations

For the Three Months Ended

For the Nine Months Ended

November 30,
2019

August 31,
2019

November 30,
2018

November 30,
2019

November 30,
2018

Revenue

$

267

$

244

$

226

$

758

$

649

Cost of sales

69

68

56

207

157

Gross margin

198

176

170

551

492

Gross margin %

74.2

%

72.1

%

75.2

%

72.7

%

75.8

%

Operating expenses

Research and development

66

62

55

199

167

Selling, marketing and administration

132

132

93

385

299

Amortization

49

48

33

146

105

Debentures fair value adjustment

(20)

(23)

(69)

(71)

(111)

227

219

112

659

460

Operating income (loss)

(29)

(43)

58

(108)

32

Investment income (loss), net

(1)

2

2

13

Income (loss) before income taxes

(30)

(43)

60

(106)

45

Provision for income taxes

2

1

1

5

3

Net income (loss)

$

(32)

$

(44)

$

59

$

(111)

$

42

Earnings (loss) per share

Basic

$

(0.06)

$

(0.08)

$

0.11

$

(0.20)

$

0.08

Diluted

$

(0.07)

$

(0.10)

$

(0.01)

$

(0.27)

$

(0.09)

Weighted-average number of common shares outstanding (000s)

Basic

554,585

552,343

540,406

552,931

538,251

Diluted

615,085

612,843

600,906

613,431

598,751

Total common shares outstanding (000s)

552,132

548,336

547,084

552,132

547,084

 

BlackBerry Limited

Incorporated under the Laws of Ontario

(United States dollars, in millions) (unaudited)

Consolidated Balance Sheets

As at

November 30, 2019

February 28, 2019

Assets

Current

Cash and cash equivalents

$

515

$

548

Short-term investments

367

368

Accounts receivable, net

216

233

Other receivables

13

19

Income taxes receivable

10

9

Other current assets

58

56

1,179

1,233

Restricted cash and cash equivalents

32

34

Long-term investments

56

55

Other long-term assets

23

28

Deferred income tax assets

2

Operating lease right-of-use assets

133

Property, plant and equipment, net

76

85

Goodwill

1,459

1,463

Intangible assets, net

955

1,068

$

3,913

$

3,968

Liabilities

Current

Accounts payable

$

27

$

48

Accrued liabilities

193

192

Income taxes payable

19

17

Debentures

609

Deferred revenue, current

264

253

1,112

510

Deferred revenue, non-current

117

136

Operating lease liabilities

127

Other long-term liabilities

8

19

Long-term debentures

665

Deferred income tax liabilities

1

2

1,365

1,332

Shareholders’ equity

Capital stock and additional paid-in capital

2,742

2,688

Deficit

(157)

(32)

Accumulated other comprehensive loss

(37)

(20)

2,548

2,636

$

3,913

$

3,968

 

BlackBerry Limited

Incorporated under the Laws of Ontario

(United States dollars, in millions) (unaudited)

Consolidated Statements of Cash Flows

For the Nine Months Ended

November 30, 2019

November 30, 2018

Cash flows from operating activities

Net income (loss)

$

(111)

$

42

Adjustments to reconcile net income (loss) to net cash used in operating activities:

Amortization

160

116

Stock-based compensation

46

53

Non-cash consideration received from contract with a customer

(8)

Debentures fair value adjustment

(71)

(111)

Other long-term assets

2

Operating leases

(12)

Other

9

4

Net changes in working capital items:

Accounts receivable, net

17

13

Other receivables

6

46

Income taxes receivable

(1)

13

Other assets

3

(1)

Accounts payable

(21)

(14)

Income taxes payable

2

(1)

Accrued liabilities

(24)

(57)

Deferred revenue

(10)

(23)

Other long-term liabilities

7

Net cash provided by (used in) operating activities

(8)

82

Cash flows from investing activities

Acquisition of long-term investments

(1)

(2)

Proceeds on sale or maturity of long-term investments

2

Acquisition of property, plant and equipment

(9)

(14)

Proceeds on sale of property, plant and equipment

1

Acquisition of intangible assets

(24)

(24)

Business acquisitions, net of cash acquired

1

Acquisition of short-term investments

(829)

(2,754)

Proceeds on sale or maturity of short-term investments

830

2,962

Net cash provided by (used in) investing activities

(32)

171

Cash flows from financing activities

Issuance of common shares

8

5

Finance lease liability

(2)

Net cash provided by financing activities

6

5

Effect of foreign exchange loss on cash, cash equivalents, restricted cash, and restricted cash equivalents

(1)

(3)

Net increase (decrease) in cash, cash equivalents, restricted cash, and restricted cash equivalents during the period

(35)

255

Cash, cash equivalents, restricted cash, and restricted cash equivalents, beginning of period

582

855

Cash, cash equivalents, restricted cash, and restricted cash equivalents, end of period

$

547

$

1,110

As at

November 30, 2019

February 28, 2019

Cash and cash equivalents

$

515

$

548

Restricted cash and cash equivalents

$

32

$

34

Short-term investments

$

367

$

368

Long-term investments

$

56

$

55

 

Cision

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SOURCE BlackBerry Limited

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You Can Minimize the Odds of Being Ghosted

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When job seekers complain about being ghosted—a form of silent rejection where candidates hear nothing after submitting an application or having been interviewed—I wonder if they’re unaware of the changes in social norms and mannerisms. Do they not know that social norms and the workplace are intertwined? Since the advent of social media, manners, courtesy, and empathy have significantly diminished.

If there’s one thing job seekers can be certain about, they’ll be ghosted multiple times throughout their job search. It wouldn’t be a stretch to say ghosting candidates has become a norm. It’s worth pointing out that companies don’t ghost candidates; the company’s employees ghost candidates. When the recruiter or hiring manager is of a generation that finds ghosting an acceptable way to terminate a relationship, romantic or otherwise, it shouldn’t come as a surprise when they ghost candidates.

 

Bad News: You can’t change or control other people’s behaviour.

 

Good News: You can take proactive steps to minimize—as with all human interactions, there are no guarantees—the chances of being ghosted.

 

Build a strong relationship. Focus on being likeable.

Understandably, hiring managers—recruiters less so since they won’t be working with the candidate—look to hire candidates they can envision getting along with; hence, most job seekers would significantly boost their chance of job search success by focusing more on being likable.

By likable, I mean being pleasant, respectful, and expressing genuine interest in the company and the role. I’ve yet to meet a hiring manager who hires candidates they don’t like. As I’ve mentioned in previous columns, likeability supersedes your skills and experience. Most job seekers don’t focus enough on being likeable.

The stronger the relationship (read: bond) you establish with the recruiter or hiring manager, the more likely they won’t ghost you. From your first interaction, focus on creating a rapport beyond just transactional communication.

Personalizing your correspondence can make a significant difference. Use the hiring manager’s name instead of a generic ‘To Whom It May Concern.’ Find commonalities such as place of birth, hobbies, schools attended, associations you belong to, favourite restaurants, and people you know.

 

Avoid appearing confrontational.

Anyone reading this can relate to the number one reason why people ghost: to avoid confrontation. Today, many people feel entitled, resulting in job seekers being frustrated and angry. You only need to scroll through LinkedIn posts and comments to see that bashing employers has become an unproductive trend. Hence, it’s likely that a candidate will become confrontational if told they don’t get the job.

Smile throughout your interview! Avoid appearing desperate! My best interviews have been those in which I was nonchalant; I was indifferent to whether or not I got the job. In addition to being a turn-off, showing signs of desperation will raise questions about how you’ll react if told you don’t get hired.

Lastly, tell your interviewer how much you enjoyed talking with them and that you look forward to hearing back.

 

  • “I really enjoyed our conversation, Khloe. Thank you for taking the time to meet with me. I look forward to hearing your hiring decision.”
  • “Either way, please call or email me to let me know about my application status.”

 

You’re more likely to receive a response by asking explicitly for communication.

 

Earn your interviewer’s respect.

People tend not to ghost someone they respect.

Respect must be earned, starting with one of life’s golden rules: Treat others how you want to be treated. In other words, give respect to get respect.

Throughout your job search, be professional and courteous. Respond promptly to emails and calls and thank people for their time. Approaching recruiters and hiring managers politely and professionally improves your chances of being treated similarly.

 

Ask for advice, not feedback.

Asking for advice encourages communication. As your interviewer is wrapping up the interview, mention that you’d welcome their advice. “Given your extensive background in project management, any advice you may have for me wanting to advance my career would be greatly appreciated.”

Why ask for advice and not feedback? The first problem with asking for feedback is it puts the other person on the spot. The second problem is feedback can lead to disagreement, hurt feelings, or defensiveness, a common reaction resulting in confrontation. On the other hand, asking for advice is asking for guidance and suggestions to achieve a better result. Essentially, you’re acknowledging the other person’s experience and massaging their ego. Do you know anyone who doesn’t like being asked for advice?

 

Send a thank you note.

Sending a thank you note expressing appreciation for the interview and the insights you gained reinforces your interest and keeps the lines of communication open. Conclude with a forward-looking statement, encouraging the recipient to respond.

 

  • “I look forward to hearing from you regarding the next steps.”
  • “I look forward to staying in touch.”

 

Job searching aside, direct, open, and honest communication—say what you mean, mean what you say—which I highly value, has become rare, which explains the prevalence of ghosting. When you’re ghosted, assume the company isn’t enthusiastic about hiring you. Silence may be golden in some things, but ghosting is not one of them.

_____________________________________________________________________

 

Nick Kossovan, a well-seasoned veteran of the corporate landscape, offers “unsweetened” job search advice. You can send Nick your questions to artoffindingwork@gmail.com.

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Tatiana Tarot – Make Money Online Reading Tarot

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Product Name: Tatiana Tarot – Make Money Online Reading Tarot

Click here to get Tatiana Tarot – Make Money Online Reading Tarot at discounted price while it’s still available…

Description:

Hurry! Doors close again soon!

I’ve always loved reading tarot for myself and for friends, but I
never even thought about doing it professionally. After taking Tatiana’s step-by-step course I
picked up my first client within a few weeks, and my business hasn’t stopped growing since!

I’ve always felt like I’m a bit “psychic” and wanted to work within
this area since I can remember. I never took it seriously though until my friend introduced me to
Tatiana. I’ve been successfully reading online for 18 months and finally feel like I’ve found my
calling in life.

I’m a stay at home mom with to two young children. Last year when my
husband’s income dropped due to lockdown, I started looking online for jobs that I could do. I’m a
Sagittarius, so I’m not the most entrepreneurial of people, but in just 1 year, I’m now making more
than my hubby, all from home + whilst looking after my kids!

I went backpacking for 6 months when I was younger and ever since
then I’ve wanted to find a job I could do online whilst travelling the world. Becoming an online
tarot card reader has allowed me to do just that! I’ve spent the last few years travelling the
world, working from beaches – all whilst earning six figures online!!

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Empire Blueprint Book – Your Guide to Business Growth and Leadership

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Product Name: Empire Blueprint Book – Your Guide to Business Growth and Leadership

Click here to get Empire Blueprint Book – Your Guide to Business Growth and Leadership at discounted price while it’s still available…

 

Discover practical strategies, proven techniques, and real-world insights to navigate challenges, boost sales, and lead with confidence. This book empowers you to turn your vision into reality and achieve lasting success.

Gain access to the marketing, sales, and leadership tactics used by top entrepreneurs to drive growth and outperform competitors.

Discover the best guidance that you can implement immediately to solve challenges and accelerate your business’s success.

Learn how to develop the mindset needed to innovate, take calculated risks, and build a resilient business in any market.

This book provides actionable strategies and real-world insights directly from successful entrepreneurs. It focuses on practical steps you can implement immediately in marketing, sales, and leadership to overcome challenges and grow your business.

Yes, it offers practical steps on becoming a more effective leader, motivating your team, and fostering a culture of accountability and growth. Learn how to build a team that’s engaged, aligned, and committed to achieving your vision.

By providing proven techniques to enhance your marketing, boost sales, and build a strong team, this book helps you attract more customers, increase revenue, and create sustainable growth in your business.

Absolutely. It offers fresh perspectives and new strategies to address common challenges, improve performance, and drive growth, whether you’re just starting or looking to take your business to the next level.

A passionate entrepreneur who built a successful business from the ground up. When his team began struggling with communication and engagement, he turned to new strategies to transform his leadership style, reignite his team’s motivation, and drive his business to even greater success.

This is Brendan, a driven entrepreneur who had built a thriving business from the ground up. His company was growing fast, and customers loved his products. But as his team expanded, Brendan started noticing cracks in the foundation. Employees were missing deadlines, communication was breaking down, and worst of all, his once-enthusiastic team seemed disengaged and resistant to his direction.

Brendan felt frustrated and overwhelmed. Despite all his hard work, his business was slipping out of control. He knew he had to find a way to turn things around—or risk losing everything he had built.

That’s when Brendan picked up Empire Blueprint. Diving into the chapters on leadership and motivation, he discovered powerful strategies to rebuild trust, improve communication, and inspire his team. Brendan realized that to create lasting change, he needed to lead with empathy, set clear expectations, and foster a culture of accountability and recognition.

He began by holding open, honest conversations with his team, listening to their concerns, and involving them in the decision-making process. Brendan also implemented the book’s strategies for motivating employees, from setting clear goals to celebrating small wins. Slowly but surely, he noticed a shift. His team started taking ownership of their tasks, communication improved, and morale soared.

Within months, Brendan’s business was back on track. His employees were not only following his lead but were also excited to contribute to the company’s vision. Brendan saw higher productivity, a stronger sense of teamwork, and even more growth than before.

Thanks to the strategies in Empire Blueprint, Brendan didn’t just save his business—he transformed it into a place where employees are motivated, aligned, and passionate about achieving greatness together.

Now, Brendan leads with confidence, knowing he has the tools to overcome any challenge that comes his way.

A determined entrepreneur who faced significant challenges entering a male-dominated industry. With resilience and strategic insights, she turned her struggles into opportunities, building a successful business and inspiring others to follow their dreams.

Olivia, a passionate entrepreneur with a bold vision to create a business in an industry traditionally dominated by men. From the very beginning, she faced constant challenges. Investors doubted her capabilities, potential partners overlooked her ideas, and even her own network questioned her decision to venture into such a competitive field.

Feeling isolated and overwhelmed, Olivia often wondered if she was on the right path. But deep down, she knew she had something valuable to offer—a unique perspective and a drive to bring her vision to life. Determined to succeed, she sought guidance and stumbled upon Empire Blueprint.

As she read through the book, Olivia found herself absorbing invaluable insights on marketing, sales, and—most importantly—how to stand out and lead in a world that wasn’t always welcoming. She learned how to leverage her strengths, build confidence, and position herself as an expert. The chapters on leadership showed her how to create a powerful personal brand and build a network of allies and mentors who believed in her vision.

Inspired by the stories of other entrepreneurs who had defied the odds, Olivia began to apply what she learned. She refined her pitch, started targeting the right audiences, and turned every “no” into an opportunity to learn and improve. She focused on building authentic relationships and found creative ways to showcase the value she could bring to the table.

Within months, Olivia’s confidence grew, and so did her business. She began securing key partnerships and attracting clients who recognized her unique approach and passion. Her determination and newfound strategies helped her break through the barriers and make a name for herself in her industry.

Today, Olivia is not just running a thriving business; she’s also inspiring other women to step into the entrepreneurial world with courage and conviction. The insights from Empire Blueprint were the game-changer she needed to turn her challenges into triumphs.

Olivia now knows that she has the tools to succeed, no matter the obstacles, and she’s leading with the confidence and vision she always knew she had.

Serial entrepreneur who transitioned from saving money for his first startup to achieving major success with two profitable exits. With a transformed mindset and a passion for teaching, he now shares his insights through masterclasses, inspiring others to innovate and lead with confidence.

Jonathan always dreamed of being an entrepreneur. Fresh out of college, he saved every penny from his first job, determined to one day launch his own startup. His first venture was a modest one, but through grit and relentless effort, Jonathan grew it into a thriving business. After a few years, he sold it for a profit and quickly dove into his next venture.

His second startup took off even faster. Jonathan applied everything he learned from his first experience—strategic planning, calculated risks, and a strong work ethic. Once again, he found success, selling this startup for an even larger sum. On paper, Jonathan had achieved what many entrepreneurs dream of: two successful exits. But something was missing.

Despite his achievements, Jonathan felt he had hit a ceiling. He realized he had been relying on hard work and persistence alone. To reach the next level, he needed to change his mindset—to think bigger, innovate boldly, and lead with confidence. That’s when he found Empire Blueprint.

The book opened his eyes to new possibilities. It taught him the importance of vision-driven leadership, building a brand with purpose, and creating scalable processes. Jonathan began to see entrepreneurship not just as a path to profit but as a way to make a meaningful impact.

Embracing this new mindset, Jonathan launched a masterclass to share his knowledge and experiences with aspiring entrepreneurs. He used insights from the book to structure his courses, emphasizing the importance of strategic thinking, resilience, and the power of a growth-oriented mindset.

Now, Jonathan isn’t just a two-time founder; he’s an educator, mentor, and thought leader. His masterclasses are filled with entrepreneurs eager to learn from someone who has not only succeeded but has evolved his thinking to achieve even greater impact.

Thanks to the mindset shift he gained from Empire Blueprint, Jonathan has found a deeper purpose in his work and continues to inspire others to chase their dreams and redefine their own paths to success.

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