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BlackBerry's legacy in enterprise mobility should not be forgotten – TechRadar

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Earlier this week, the news that BlackBerry devices would essentially stop working led to an outpouring of nostalgia – not just in the mobile industry, but in the wider world.

It’s rare that the shutdown of an aging, largely abandoned technology service (in this case BlackBerry Internet Service (BIS)) should be the subject of newspaper headlines, television reports, and discussions on social media, but the response demonstrated the strength of feeling for BlackBerry’s iconic devices.

BBC Radio 1 even made a point of playing a song by Swedish House Mafia and Tinie Tempah that referenced a ‘Bold BB’, itself evidence of the crossover appeal of mobile phones that were orgiianlly designed for executives and office workers.

Crossover appeal

The fact the devices were designed for business users only elevated their appeal, while the associated price tag made them aspirational items in the late 2000s, but BlackBerrys were the first evidence fir many people that mobile phones could be more than just for making calls and sending texts.

BlackBerry offered email, instant messaging, and physical keyboards – capabilities that had previously been limited to PCs. And, what’s more, BIS allowed for unlimited data consumption at a time when data plans were often not included in usual contracts. BlackBerrys offered an attractive cocktail of functionality and prestige.

Many of the retrospectives have examined the impact of BlackBerry devices in the same way that the industry might reflect other iconic mobile phones like the Nokia 3310, the Motorola RAZR, or the original iPhone.

However, BlackBerry’s impact on mobility and the world of enterprise IT goes much further. Its software and security capabilities, its contributions to industry-standard patents, and its device innovation are still relevant today.

BlackBerry started life as Research in Motion (RIM) in 1984 when two engineering students, Mike Lazaridis and Douglas Fregin, set up a company in Waterloo in the Canadian province of Ontario. RIM quickly made a name of itself in the fields of wireless connectivity and electronic messaging, creating the world’s first two-way pager, devices that could access corporate email, and, eventually, a smartphone.

Two decades of technological development, three generations of mobile connectivity, and one pandemic later mean we’re all accustomed to flexible working. But the ability to access email securely from any location and respond using a QWERTY keyboard rather than an alphanumeric pad, was truly revolutionary for businesspeople at the turn of the century.

(Image credit: BlackBerry)

Enterprise revolution

In an era of IT still dominated by desktops and perimeter-based security, even for those with access to laptops, the behind-the-scenes capabilities of BlackBerry Enterprise Server (BES) made this all possible. BES could manage devices, authenticate users, and secure the transmission of data beyond the confines of the office meaning the new freedoms did not come at the expense of security.

The functionality, design, and price tag made BlackBerry a highly desirable device and one that had consumer appeal. RIM responded by ensuring its latest devices had integrated cameras and by updating the BlackBerry OS several times over its lifespan. BlackBerry Messenger (BBM) became one of the key selling points for its unlimited messaging and media features that went beyond that of SMS. Indeed, BBM PINs were once viewed as a status symbol.

Even when Apple and Google readied the first iPhone and Android devices in 2007, BlackBerry showed no signs of stopping, increasing sales and market share. As late as 2011, a four-day outage of BlackBerry’s infrastructure that saw BBM taken offline was worldwide news. The company was clinging on, but the signs of decline were becoming apparent. BlackBerry OS was designed for an earlier era of mobile, one which relied on more primitive hardware and networking standards. As mobile technology became more advanced and cellular networks more capable in the 4G era, BlackBerry OS and its devices were increasingly outdated.

Attempts to stay competitive in the market proved futile. The touchscreen BlackBerry Storm was a flop and although BlackBerry 10 was well-received by critics, it was repeatedly delayed and arrived far too late in 2013. In a mobile world increasingly dictated by app ecosystems, BlackBerry simply lacked the critical mass to sustain developer interest.

BlackBerry legacy

In 2013, BlackBerry had reached its peak of 85 million subscribers, with many businesses still valuing its security and management capabilities. However, consumers were drifting away, while many employees now wanted to use the same technology at work as they did in the personal lives, resenting many of the shortcomings of BlackBerry handset and the restrictions imposed by IT.

Apple, Samsung and Google slowly eroded BlackBerry’s security advantage and the rise of the Bring Your Own Device (BYOD) trend were arguably the final nails in the company’s device ambition coffin.

A name change (from RIM to BlackBerry), lay-offs and a shift in focus from handsets to services followed. The pain of downsizing has given way to a smaller, more focussed and financially-secure organisation that continues to serve the industry and maximise the value of its patent portfolio. The company did release some new devices to serve its die-hard fanbase before deciding to call it a day in 2016. The only BlackBerry devices sold since then have been made by third parties under licence.

It is tempting to fantasise about what might have happened had BlackBerry 10 come out a few years earlier or if BBM had gone cross-platform before Facebook and WhatsApp cornered the market for mobile messaging. But the switch-off of the company’s mobile infrastructure is a time to celebrate the BlackBerry’s legacy in mobility. It helped drive the convergence between the mobile and IT industries, laid some of the foundations for flexible working, and forced other vendors to follow suit.

Parallels with Nokia are obvious and just as the Finnish firm has moved onto telecommunications infrastructure, BlackBerry is working on security and management platforms for a mobile-driven world of IT that also includes emerging fields like the Internet of Things (IoT) and connected cars. 

The worlds of business mobility and BlackBerry itself have both moved on to pastures new and an important chapter in the history of the industry has ended.

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Here is how to prepare your online accounts for when you die

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LONDON (AP) — Most people have accumulated a pile of data — selfies, emails, videos and more — on their social media and digital accounts over their lifetimes. What happens to it when we die?

It’s wise to draft a will spelling out who inherits your physical assets after you’re gone, but don’t forget to take care of your digital estate too. Friends and family might treasure files and posts you’ve left behind, but they could get lost in digital purgatory after you pass away unless you take some simple steps.

Here’s how you can prepare your digital life for your survivors:

Apple

The iPhone maker lets you nominate a “ legacy contact ” who can access your Apple account’s data after you die. The company says it’s a secure way to give trusted people access to photos, files and messages. To set it up you’ll need an Apple device with a fairly recent operating system — iPhones and iPads need iOS or iPadOS 15.2 and MacBooks needs macOS Monterey 12.1.

For iPhones, go to settings, tap Sign-in & Security and then Legacy Contact. You can name one or more people, and they don’t need an Apple ID or device.

You’ll have to share an access key with your contact. It can be a digital version sent electronically, or you can print a copy or save it as a screenshot or PDF.

Take note that there are some types of files you won’t be able to pass on — including digital rights-protected music, movies and passwords stored in Apple’s password manager. Legacy contacts can only access a deceased user’s account for three years before Apple deletes the account.

Google

Google takes a different approach with its Inactive Account Manager, which allows you to share your data with someone if it notices that you’ve stopped using your account.

When setting it up, you need to decide how long Google should wait — from three to 18 months — before considering your account inactive. Once that time is up, Google can notify up to 10 people.

You can write a message informing them you’ve stopped using the account, and, optionally, include a link to download your data. You can choose what types of data they can access — including emails, photos, calendar entries and YouTube videos.

There’s also an option to automatically delete your account after three months of inactivity, so your contacts will have to download any data before that deadline.

Facebook and Instagram

Some social media platforms can preserve accounts for people who have died so that friends and family can honor their memories.

When users of Facebook or Instagram die, parent company Meta says it can memorialize the account if it gets a “valid request” from a friend or family member. Requests can be submitted through an online form.

The social media company strongly recommends Facebook users add a legacy contact to look after their memorial accounts. Legacy contacts can do things like respond to new friend requests and update pinned posts, but they can’t read private messages or remove or alter previous posts. You can only choose one person, who also has to have a Facebook account.

You can also ask Facebook or Instagram to delete a deceased user’s account if you’re a close family member or an executor. You’ll need to send in documents like a death certificate.

TikTok

The video-sharing platform says that if a user has died, people can submit a request to memorialize the account through the settings menu. Go to the Report a Problem section, then Account and profile, then Manage account, where you can report a deceased user.

Once an account has been memorialized, it will be labeled “Remembering.” No one will be able to log into the account, which prevents anyone from editing the profile or using the account to post new content or send messages.

X

It’s not possible to nominate a legacy contact on Elon Musk’s social media site. But family members or an authorized person can submit a request to deactivate a deceased user’s account.

Passwords

Besides the major online services, you’ll probably have dozens if not hundreds of other digital accounts that your survivors might need to access. You could just write all your login credentials down in a notebook and put it somewhere safe. But making a physical copy presents its own vulnerabilities. What if you lose track of it? What if someone finds it?

Instead, consider a password manager that has an emergency access feature. Password managers are digital vaults that you can use to store all your credentials. Some, like Keeper,Bitwarden and NordPass, allow users to nominate one or more trusted contacts who can access their keys in case of an emergency such as a death.

But there are a few catches: Those contacts also need to use the same password manager and you might have to pay for the service.

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Is there a tech challenge you need help figuring out? Write to us at onetechtip@ap.org with your questions.

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Google’s partnership with AI startup Anthropic faces a UK competition investigation

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LONDON (AP) — Britain’s competition watchdog said Thursday it’s opening a formal investigation into Google’s partnership with artificial intelligence startup Anthropic.

The Competition and Markets Authority said it has “sufficient information” to launch an initial probe after it sought input earlier this year on whether the deal would stifle competition.

The CMA has until Dec. 19 to decide whether to approve the deal or escalate its investigation.

“Google is committed to building the most open and innovative AI ecosystem in the world,” the company said. “Anthropic is free to use multiple cloud providers and does, and we don’t demand exclusive tech rights.”

San Francisco-based Anthropic was founded in 2021 by siblings Dario and Daniela Amodei, who previously worked at ChatGPT maker OpenAI. The company has focused on increasing the safety and reliability of AI models. Google reportedly agreed last year to make a multibillion-dollar investment in Anthropic, which has a popular chatbot named Claude.

Anthropic said it’s cooperating with the regulator and will provide “the complete picture about Google’s investment and our commercial collaboration.”

“We are an independent company and none of our strategic partnerships or investor relationships diminish the independence of our corporate governance or our freedom to partner with others,” it said in a statement.

The U.K. regulator has been scrutinizing a raft of AI deals as investment money floods into the industry to capitalize on the artificial intelligence boom. Last month it cleared Anthropic’s $4 billion deal with Amazon and it has also signed off on Microsoft’s deals with two other AI startups, Inflection and Mistral.

The Canadian Press. All rights reserved.

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Kuwait bans ‘Call of Duty: Black Ops 6’ video game, likely over it featuring Saddam Hussein in 1990s

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DUBAI, United Arab Emirates (AP) — The tiny Mideast nation of Kuwait has banned the release of the video game “Call of Duty: Black Ops 6,” which features the late Iraqi dictator Saddam Hussein and is set in part in the 1990s Gulf War.

Kuwait has not publicly acknowledged banning the game, which is a tentpole product for the Microsoft-owned developer Activision and is set to be released on Friday worldwide. However, it comes as Kuwait still wrestles with the aftermath of the invasion and as video game makers more broadly deal with addressing historical and cultural issues in their work.

The video game, a first-person shooter, follows CIA operators fighting at times in the United States and also in the Middle East. Game-play trailers for the game show burning oilfields, a painful reminder for Kuwaitis who saw Iraqis set fire to the fields, causing vast ecological and economic damage. Iraqi troops damaged or set fire to over 700 wells.

There also are images of Saddam and Iraq’s old three-star flag in the footage released by developers ahead of the game’s launch. The game’s multiplayer section, a popular feature of the series, includes what appears to be a desert shootout in Kuwait called Scud after the Soviet missiles Saddam fired in the war. Another is called Babylon, after the ancient city in Iraq.

Activision acknowledged in a statement that the game “has not been approved for release in Kuwait,” but did not elaborate.

“All pre-orders in Kuwait will be cancelled and refunded to the original point of purchase,” the company said. “We remain hopeful that local authorities will reconsider, and allow players in Kuwait to enjoy this all-new experience in the Black Ops series.”

Kuwait’s Media Ministry did not respond to requests for comment from The Associated Press over the decision.

“Call of Duty,” which first began in 2003 as a first-person shooter set in World War II, has expanded into an empire worth billions of dollars now owned by Microsoft. But it also has been controversial as its gameplay entered the realm of geopolitics. China and Russia both banned chapters in the franchise. In 2009, an entry in the gaming franchise allowed players to take part in a militant attack at a Russian airport, killing civilians.

But there have been other games recently that won praise for their handling of the Mideast. Ubisoft’s “Assassin’s Creed: Mirage” published last year won praise for its portrayal of Baghdad during the Islamic Golden Age in the 9th century.

The Canadian Press. All rights reserved.

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