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Calgary retailers hoping to cash in during Amazon Prime Day, kicking off holiday shopping season – CTV Toronto

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CALGARY —
The day after Canadian thanksgiving has never been considered a day for deals, until now.

Amazon Prime Day, usually a shopping event in the summer was delayed until Tuesday and Wednesday of this week because of the pandemic. Local businesses are hoping to cash in.

“Prime Day will definitely bring (a) significant amount of traffic to Amazon and to our store.

Having a sale on Prime Day will give us more reach to more customers and essentially help us establish our brand to more households,” said Chen Deng, co-founder of Calgary-based LAMOSE, which makes reusable drinkware, which can be customized with free engraving.

Amazon Canada’s Storefront showcases dozens of small and medium-sized businesses including LAMOSE, which is offering 35 per cent off its products, aimed at reducing single-use plastic waste.

Deng said lately online sales have been stronger than in-store at Southcentre Mall.

“For us to survive through the pandemic definitely we have to get our sales going. To do that we have to reach more audience and online is the easiest way for us to continue to do that,” said Chen, who is hoping for a boost in sales this week.

During Prime Day, Amazon marks down millions of items in many product categories for its Prime members. The event is to build loyalty with its subscribers and hook new shoppers to the program.

Retail analysts say Amazon is unofficially kicking off holiday shopping season, forcing other retailers to consider early sales.

“It will be a good move to offer sales as long as they can afford it and as long as they can have offerings that are different than what Amazon has to offer, or at least stand out enough to persuade consumers to buy and buy products from them,” said Mohammed El Hazzouri, Associate Professor in Marketing, Mount Royal University, Bissett School of Business.

El Hazzouri said its too early to predict what the impact will be on sales figures and whether numbers will surpass Black Friday, Cyber Monday or Boxing Day numbers, but what is clear, people are spending differently because of COVID-19.

“They would be buying things that could be used at home that would make the lockdown, or the staying at home more of a pleasant experience. Or they could be shopping for outdoor activities or equipment for outdoor activities like winter sports,” said El Hazzouri, who notes the last few months have been monumental for online sales.

Pandemic provides boost to e-commerce

The pandemic has given a boost to e-commerce spending. In July, Statistics Canada said online sales hit a record $3.9 billion in May, a a 2.3 per cent increase over April and 99.3 per cent increase over February.

“People are now more comfortable in buying online and people who have not tried online shopping before are now trying online shopping which makes online shopping and online sales a much more important aspect for any retail business,” said El Hazzouri, adding people want to buy products seamlessly.

Canada Post is bracing for a Christmas capacity crunch, with significant parcel volumes expected.

“The rapid escalation in demand for parcel delivery is expected to continue into the holiday season and beyond as more Canadians plan to do their shopping online,” said Canada Post in a news release on its website. “To help Canadians avoid disappointment and support businesses across the country, we’re asking them to break with tradition and shop early this holiday season.”

Canada Post said it is adding thousands of temporary seasonal employees, delivering on weekends in many communities and extending hours at post offices, while continuing to follow public health guidelines, but some costs are also increasing.

Some customers have been notified, peak surcharges are being added to shipping costs from November 9, 2020 to January 10, 2021.

The surcharge for oversized items will increase from $12 to $20. The surcharge for out of spec items will increase from $125 to $300.

“This applies only to large items like furniture that are difficult to move while maintaining physical distancing or heavy and odd-shaped items that are a challenge to process. This does not impact the majority of the parcels we process and deliver,” said Canada Post in an email to CTV News.

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Roots sees room for expansion in activewear, reports $5.2M Q2 loss and sales drop

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TORONTO – Roots Corp. may have built its brand on all things comfy and cosy, but its CEO says activewear is now “really becoming a core part” of the brand.

The category, which at Roots spans leggings, tracksuits, sports bras and bike shorts, has seen such sustained double-digit growth that Meghan Roach plans to make it a key part of the business’ future.

“It’s an area … you will see us continue to expand upon,” she told analysts on a Friday call.

The Toronto-based retailer’s push into activewear has taken shape over many years and included several turns as the official designer and supplier of Team Canada’s Olympic uniform.

But consumers have had plenty of choice when it comes to workout gear and other apparel suited to their sporting needs. On top of the slew of athletic brands like Nike and Adidas, shoppers have also gravitated toward Lululemon Athletica Inc., Alo and Vuori, ramping up competition in the activewear category.

Roach feels Roots’ toehold in the category stems from the fit, feel and following its merchandise has cultivated.

“Our product really resonates with (shoppers) because you can wear it through multiple different use cases and occasions,” she said.

“We’ve been seeing customers come back again and again for some of these core products in our activewear collection.”

Her remarks came the same day as Roots revealed it lost $5.2 million in its latest quarter compared with a loss of $5.3 million in the same quarter last year.

The company said the second-quarter loss amounted to 13 cents per diluted share for the quarter ended Aug. 3, the same as a year earlier.

In presenting the results, Roach reminded analysts that the first half of the year is usually “seasonally small,” representing just 30 per cent of the company’s annual sales.

Sales for the second quarter totalled $47.7 million, down from $49.4 million in the same quarter last year.

The move lower came as direct-to-consumer sales amounted to $36.4 million, down from $37.1 million a year earlier, as comparable sales edged down 0.2 per cent.

The numbers reflect the fact that Roots continued to grapple with inventory challenges in the company’s Cooper fleece line that first cropped up in its previous quarter.

Roots recently began to use artificial intelligence to assist with daily inventory replenishments and said more tools helping with allocation will go live in the next quarter.

Beyond that time period, the company intends to keep exploring AI and renovate more of its stores.

It will also re-evaluate its design ranks.

Roots announced Friday that chief product officer Karuna Scheinfeld has stepped down.

Rather than fill the role, the company plans to hire senior level design talent with international experience in the outdoor and activewear sectors who will take on tasks previously done by the chief product officer.

This report by The Canadian Press was first published Sept. 13, 2024.

Companies in this story: (TSX:ROOT)

The Canadian Press. All rights reserved.

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Talks on today over HandyDART strike affecting vulnerable people in Metro Vancouver

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VANCOUVER – Mediated talks between the union representing HandyDART workers in Metro Vancouver and its employer, Transdev, are set to resume today as a strike that has stopped most services drags into a second week.

No timeline has been set for the length of the negotiations, but Joe McCann, president of the Amalgamated Transit Union Local 1724, says they are willing to stay there as long as it takes, even if talks drag on all night.

About 600 employees of the door-to-door transit service for people unable to navigate the conventional transit system have been on strike since last Tuesday, pausing service for all but essential medical trips.

Hundreds of drivers rallied outside TransLink’s head office earlier this week, calling for the transportation provider to intervene in the dispute with Transdev, which was contracted to oversee HandyDART service.

Transdev said earlier this week that it will provide a reply to the union’s latest proposal on Thursday.

A statement from the company said it “strongly believes” that their employees deserve fair wages, and that a fair contract “must balance the needs of their employees, clients and taxpayers.”

This report by The Canadian Press was first published Sept. 12, 2024.

The Canadian Press. All rights reserved.

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Transat AT reports $39.9M Q3 loss compared with $57.3M profit a year earlier

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MONTREAL – Travel company Transat AT Inc. reported a loss in its latest quarter compared with a profit a year earlier as its revenue edged lower.

The parent company of Air Transat says it lost $39.9 million or $1.03 per diluted share in its quarter ended July 31.

The result compared with a profit of $57.3 million or $1.49 per diluted share a year earlier.

Revenue in what was the company’s third quarter totalled $736.2 million, down from $746.3 million in the same quarter last year.

On an adjusted basis, Transat says it lost $1.10 per share in its latest quarter compared with an adjusted profit of $1.10 per share a year earlier.

Transat chief executive Annick Guérard says demand for leisure travel remains healthy, as evidenced by higher traffic, but consumers are increasingly price conscious given the current economic uncertainty.

This report by The Canadian Press was first published Sept. 12, 2024.

Companies in this story: (TSX:TRZ)

The Canadian Press. All rights reserved.

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