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Conveying gravity, preventing panic: News media's coronavirus challenges – The Japan Times

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Covering the coronavirus story requires careful navigation and constant attention.

News organizations trying to responsibly report on the growing health crisis are confronted with the task of conveying its seriousness without provoking panic, keeping up with a torrent of information while much remains a mystery and continually advising readers and viewers how to stay safe.

“It’s a 24-hour-a-day, seven-day-a-week, around-the-world story,” said Michael Slackman, assistant managing editor, international, at The New York Times.

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The Times maintains a live news blog about the coronavirus that is refreshed 24 hours a day, with editors in New York, London and Hong Kong dividing responsibility. The Slack channel set up by Associated Press journalists to discuss coverage among themselves and contribute to the story has more than 400 members. Starting Monday, NBC News is turning its morning newsletter solely into a vehicle for talking about the disease.

The coronavirus has sickened thousands, quarantined millions and sent financial markets reeling — all while some cultural critics say the story is overblown.

“It’s hard to tell people to put something into context and to calm down when the actions being taken in many cases are very strong or unprecedented,” said Glen Nowak, director of the Grady College Center for Health and Risk Communication at the University of Georgia.

But that’s what journalists in charge of coverage say they need to do.

“We have been providing a lot of explainers, Q-and-A’s, trying to lay out in clear, simple language what the symptoms are and what the disease means for people,” said Jon Fahey, health and science editor at the AP.

Fear is a natural response when people read about millions of people locked down in China, he said. Yet it’s also true that, right now, the individual risk to people is very small.

Late last week, Vivian Wang of the Times tried to illustrate some of the complexities in writing about a disease that has struck nearly 98,000 people, with a death toll surpassing 3,300. Most people have mild symptoms — good fortune that paradoxically can make the disease harder to contain because many won’t realize they have the coronavirus, she noted.

“I keep reminding the viewers that still, based on two very large studies, the vast majority of people who get this infection are not going to get sick,” said Dr. Sanjay Gupta, CNN’s medical correspondent. “They’re going to have a mild illness, if any, and they’re going to recover. This tends to be very reassuring to people. But I don’t want to minimize this. We’re dealing with something that is growing and becoming a legitimate pandemic.”

“Pandemic” — defined by Webster’s as an outbreak that occurs over a wide geographic area and affects an exceptionally high proportion of the population — is one of the scary-sounding words and phrases that some journalists take care about using.

Fahey said the AP avoids calling it a “deadly” disease because, for most people, it isn’t. Dr. John Torres, medical correspondent at NBC News, edits out phrases like “horrific” or “catastrophic.”

“I try not to delve too much in adjectives,” Torres said.

Nearly every day brings word of more cases, in more countries. That’s news. Yet should journalists consider the cumulative impact of a statistical drumbeat? “At some point the numbers become less meaningful,” Gupta said.

Images, too, merit careful consideration. Pictures of people wearing masks often illustrate stories, despite evidence that masks matter little in transmission of the virus, Nowak said.

Sensational headlines can grab attention yet also unnecessarily frighten. An Atlantic magazine article last week was headlined “You’re Likely to Get the Coronavirus.”

Sensationalism actually tends to decline in these situations, said Peter Sandman, a consultant and expert in risk communication.

“Reporters love to sensationalize trivia or rare risks — think flesh-eating bacteria — to give their audience a vicarious thrill,” Sandman said. “But when risks get serious and widespread, media coverage gets sober.”

The words and actions of journalists and other public figures send signals of their own.

CNN’s Gupta has talked about people needing to consider “social distancing” if pockets of infection build in the United States. He has revealed on the air that his own house is stocked with supplies in case his family has to remain home for any period of time.

“People could be frightened by that,” Gupta conceded. “It’s not the intent. It’s in the way that you convey these things.”

It was news last week, and also a little scary, when it was revealed that a federal health official had checked on the coronavirus readiness of her child’s school district. Donald G. McNeil, a science reporter at The New York Times, attracted attention for talking about his own preparedness on the newspaper’s podcast, “The Daily.”

“I spend a lot of time thinking about whether I’m being too alarmist or whether I’m not being alarmist enough,” he said.

Besides constantly reminding people about basics of the disease, journalists say it’s important to explain what they don’t know.

“It lets them know that we’re not just ignoring the questions or dismissing them, and it’s an opportunity to show readers how science progresses in real time,” said Laura Helmuth, health and science editor at The Washington Post.

The Post’s Lena H. Sun and Yasmeen Abutaleb wrote last week about the U.S. Department of Health and Human Services sending workers without proper training or protective gear to meet the first Americans who left the coronavirus epicenter of Wuhan, China.

The virus produces a seemingly endless supply of stories that stretch beyond the medical: Wall Street’s tumble, school and business closings, concert cancellations. The makers of Corona beer denied reports that the similarity of its name to the virus was hurting business. Italians are shying away from traditional kisses on the cheek. Churchgoers are nervous about handshake greetings of peace.

Last Thursday, the AP listed 17 coronavirus stories on the digest it sends to subscribers, including pieces from Japan, Italy, Australia, South Korea and China.

The Times takes pride in how it profiled the lives of people stuck in Wuhan, through reporting by Chris Buckley, Amy Qin and Elsie Chen. Such front-line reporting illustrates another need: The paper maintains a hotline with a medical professional to answer questions from reporters concerned about their own health, Slackman said.

As is inevitable in divided times, the coronavirus has become a political issue in the United States, where commentators are weighing in on how President Donald Trump is reacting to the crisis. On Fox News, Donald Trump Jr. said of the Democrats: “For them to try to take a pandemic, and hope it comes here and kills millions of people so they can end Donald Trump’s streak of winning, is a new level of sickness.”

CNN’s Gupta said he tries to be wary of what politicians say about the coronavirus.

“As a medical journalist, I don’t have the luxury of just getting somebody’s opinion about something,” he said.

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Vaughn Palmer: B.C. premier gives social media giants another chance

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VICTORIA — Premier David Eby has pushed the pause button on a contentious bill that would have allowed the province to recover health care and other costs attributed to the marketing of risky products in B.C.

Two dozen business and industry groups had called for the New Democrats to put the bill on hold, claiming it was so broadly drafted that it could be used to go after producers, distributors and retailers of every kind.

Eby claimed the pause had nothing to do with those protests. Rather, he said, it was the willingness of giant social media companies to join with the government to immediately address online safety in B.C.

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“It is safe to say that we got the attention of these major multinational companies,” the premier told reporters on Tuesday, citing the deal with Meta, Snapchat, TikTok and X, the major players in the field.

“They understand our concern and the urgency with which we’re approaching this issue. They also understand the bill is still there.”

The New Democrats maintain that the legislation was never intended to capture the many B.C. companies and associations that complained about it.

Rather it was targeted at Facebook owner Meta and other social media companies and the online harm done to young people. A prime example was the suicide of a Prince George youth who was trapped by an online predator.

Still, there was nothing in the wording of Bill 12, the Public Health Accountability and Cost Recovery Act, to indicate its application would be confined to social media companies or their impact on young people.

Eby even admitted that the law could also be used to recover costs associated with vaping products and energy drinks.

Some critics wondered if the bill’s broad-based concept of harms and risks could be used to prosecute the liquor board or the dispensers of safer-supply drugs, products with proven harms greater than any sugary drink.

Perhaps thinking along those lines, the government specifically exempted itself from prosecution under the Act.

This week’s announcement came as a surprise. As recently as Monday, Attorney General Niki Sharma told reporters the government had no intention of putting the bill on hold.

Tuesday, she justified her evasion by saying the talks with the social media companies were intense and confidential.

She said the pause was conditional on Meta and the other companies delivering a quick response to government concerns.

“British Columbians expect us to take action on online safety,” she told reporters. “What I’ll be looking for at this table is quick and immediate action to get to that better, safety online.”

A prime goal is addressing online harassment and “the online mental health and anxiety that’s rising in young people,” she said

“I’m going to be watching along with the premier as to whether or not we do get real action on changes for young people right away,” said the attorney general.

“I want to sit down with these companies look at them face to face and see what they can do immediately to improve the outcomes for British Columbians.”

Meta has already committed to rectifying Eby’s concern that it should relay urgent news about wildfires, flood and other disasters in B.C. Last year, those were blocked, collateral damage in the company’s hardball dispute with the federal government over linking to news stories from Canadian media companies.

Eby says he was very skeptical about the initial contact from the companies. Now he sees Meta’s willingness to deliver emergency information as a “major step” and he’s prepared to give talks the benefit of the doubt.

Not long ago he was scoring political points off the social media companies in the harshest terms.

“The billionaires who run them resist accountability, resist any suggestion that they have responsibility for the harms that they are causing,” said the premier on March 14, the day Bill 12 was introduced.

“The message to these big, faceless companies is, you will be held accountable in B.C. for the harm that you cause to people.”

Given those characterizations, perhaps the big, faceless billionaires will simply direct their negotiating team to play for time until the legislation adjourns as scheduled on May 16.

“The legislation is not being pulled and we’re not backtracking,” said Sharma. “We can always come back and bring legislation back.”

The government could schedule a quick makeup session of the legislature in late May or June or even in early September, before the house is dissolved for the four-week campaign leading up to the scheduled election day, Oct. 19.

More likely, if the New Democrats feel doublecrossed, they could go back to war with the faceless billionaires with a view to re-enacting Bill 12 after a hoped-for election victory.

Even if the New Democrats get some satisfaction from the social media companies in the short term, they have also framed Bill 12 as a way to force the marketers of risky products to help cover the cost of health care and other services.

They probably mean it when they say Bill 12 is only paused, not permanently consigned to the trash heap.

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B.C. puts social media harms bill on hold, will work with platforms to help young people stay safe online – The Globe and Mail

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B.C.’s attorney general says the province can bring the online harms legislation back but it will first seek remedies through negotiations with social media companies.Michael M. Santiago/Getty Images

The British Columbia government has agreed to shelve proposed legislation that would have allowed it to sue social-media companies for online harms after Meta, TikTok and others agreed to work with the province to put voluntary protections in place.

The social-media companies have not agreed to anything other than talks, but Attorney-General Niki Sharma credited the proposed legislation with bringing the key players to the province’s door.

“Our bill was able to get the attention of some pretty big companies out there and get them to the table with us, and I’m pleased with that,” she told reporters Tuesday.

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The government can bring the bill back, she said, but it will first seek remedies through negotiations. “We could be locked in litigation for years, but at this stage it’s my obligation to see if we can come to some kind of improvements,” Ms. Sharma said.

Premier David Eby said the agreement was hammered out after Meta reached out to the province. A spokesperson for the company could not immediately be reached for comment.

Danielle Morgan, a spokesperson for TikTok, said her company is committed to developing new safeguards. “We look forward to joining Premier Eby and working with industry counterparts … to discuss best practices towards our shared goal of keeping young people safe online.”

The province introduced Bill 12, the Public Health Accountability and Cost Recovery Act, in March with the promise that it would allow government to recover costs associated with the promotion, marketing and distribution of products that are harmful to adults and children in the province.

But while the bill received the support of researchers who study the impact of some platforms on mental well-being, particularly in teenagers, the broad scope of the legislation alarmed business leaders who warned it could be used to target companies well beyond social-media platforms.

“The net spread so widely, it could capture just about anything you could imagine,” said Bridgitte Anderson, president and chief executive officer of the Greater Vancouver Board of Trade. She said the provincial government heard the concerns of many different sectors when it withdrew the bill from this spring’s legislative agenda. “We’re delighted the government is going to hit pause on this.”

The B.C. bill was tabled just weeks after Ottawa introduced Bill C-63 to create a new Online Harms Act, which is meant to hold tech platforms accountable for the content they host.

Kaitlynn Mendes, a professor of sociology at Ontario’s Western University, is an expert on the impact of online harms on youth, including sexual exploitation, self-harm, anxiety and anti-social behaviour.

She said the B.C. government is being optimistic in thinking it can bring social-media giants into line without a legal cudgel.

“I think that is wishful thinking. Industries don’t want to be governed. They’d rather have codes of conduct but that relies on them being good faith actors – ultimately, they are going to act in their best interests. I’d be skeptical that it’s going to change anything,” she said in an interview.

“I really hope the Canadian government doesn’t try to rely on deals. We need to have structures in place to hold these companies accountable.”

Mr. Eby issued a joint statement on Tuesday with representatives from Meta, TikTok, Snap and X, saying they have reached an agreement to work to help young people stay safe online through the new BC Online Safety Action Table.

“Digital platforms are powerful tools, which can connect family members and loved ones and are places where we find like-minded people. Places where community is built and sustained. But the internet is also a place where criminals and scammers are constantly seeking new ways to find and extort potential victims,” the joint statement said.

Mr. Eby championed the pursuit of tackling social-media harms after meeting with the grieving parents of Carson Cleland, a 12-year-old who killed himself last October after being sexually victimized online.

“Carson was deceived by an online predator, tormented and sexually extorted. He took his own life before his parents were aware of what was happening,” the statement continued. “Premier Eby made a promise to Carson’s parents that his government would find ways to make sure Carson left behind a legacy that will help protect other young people.”

The province will place Bill 12 on hold while the parties meet to discuss how to protect youth from online harms before they happen.

Ms. Sharma said there are three areas B.C. wants addressed: sexual exploitation of youth online; rising mental-health issues and anxiety among young people; and online harassment and bullying.

B.C.’s bill was modelled on its efforts to seek damages from major tobacco companies over tobacco-related health costs. The province was the first Canadian jurisdiction to launch such a lawsuit, in 1998, but that case is not yet resolved – underscoring the lengthy process involved in reaching a resolution.

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Jon Stewart Slams the Media for Coverage of Trump Trial – The New York Times

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Welcome to Best of Late Night, a rundown of the previous night’s highlights that lets you sleep — and lets us get paid to watch comedy. Here are the 50 best movies on Netflix right now.

Media Circus

Opening arguments began in former President Donald Trump’s criminal trial on Monday, with much of the news media coverage homing in on as many details as possible about the proceedings.

Jon Stewart called the trial a “test of the fairness of the American legal system, but it’s also a test of the media’s ability to cover Donald Trump in a responsible way.”

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The Punchiest Punchlines (Insano Edition)

The Bits Worth Watching

Jimmy Kimmel’s sidekick, Guillermo Rodriguez, took the stage with Madonna in Mexico City over the weekend.

What We’re Excited About on Tuesday Night

The economist Stephanie Kelton will chat with Jordan Klepper and Ronny Chieng, the guest co-hosts, on Tuesday’s “Daily Show.”

Also, Check This Out

In “Under the Bridge,” Hulu’s chilling new series, Riley Keough and Lily Gladstone investigate the murder of a teenager.

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