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E3 2020 cancellation: Game industry reacts to physical vs. digital marketing – VentureBeat

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The Entertainment Software Association announced today that the coronavirus forced it to cancel the Electronic Entertainment Expo, the big game trade that takes place (well, usually) every June in Los Angeles.

More than 65,000 industry professionals and fans go to the event, which is in its 25th year. But the show had a lot of problems with major vendors pulling out, such as Sony, Electronic Arts, Blizzard, and others.

We asked different leaders of the game industry for their reaction to this and the earlier cancellation of the Game Developers Conference. We wondered what this means for physical versus digital marketing of games, whether more events will be affected, and if digital events can accomplish the same tasks.

Here’s what they said.

Renee Gittins, executive director of the International Game Developers Association

Above: Renee Gittins is executive director of the IGDA.

Image Credit: IGDA

The cancellation of two of the largest events for game developers to connect and market their games will certainly affect marketing strategies for 2020 and beyond. I believe we will see more online announcements planned by larger organizations, while smaller studios will come together to support each other for their own announcements.

The IGDA is launching a program to promote the game and fundraising launches of our members to our audience of over 100,000 game developers and fans. We hope that programs like this will help soften the blow from the loss of these events.

Events planned for later in the year are likely to wait to see how COVID-19 handles the warmer weather in the northern hemisphere. We have already seen a large push of social and influencer marketing in games, and it will likely grow with events being cancelled.

For most consumers, there is little difference between digital and physical events, unless they are one of the 100,000 plus attending events like Gamescom and PAX West in person. However, these changes would more significantly affect press and developers, as in-person connections and demos are more rich, supportive, and valuable.

The IGDA has expanded its online communities and support, from the IGDA Discord to regular webinars. While the IGDA has always been a great resource for best practices, white papers, and studies, we also have active online communities through our local chapters, special interest groups, and the entire international organization. These resources and communities can support all developers around the world affected by these event cancellations.

Michael Condrey, head of Take-Two’s 31st Union studio

Michael Condrey is the founder of a new studio for 2K.

Above: Michael Condrey is the founder of a new studio for 2K.

Image Credit: 2K

It isn’t easy to cancel tentpole events like E3 and GDC, but I’m proud that our industry is taking a proactive approach to the COVID-19 outbreak. Our studio priority, with support of Take Two and 2K, is to protect the health of our employees and do what’s right for the broader SF Bay Area community of developers and gaming fans. The canceling of E3 has some implications from a marketing standpoint, as its historically been one of the premier events that showcase the great new games of the upcoming holiday season. Industry events represent much more than just promoting new games, however. While we can show new gameplay in a digital way, having the opportunity to spend time with peers and fans in the community is valuable and inspiring. I’ve attended nearly every E3 over the past two decades, and some of my fondest moments include sharing our game’s first public demo timed with E3. Knowledge sharing and the advancement of our craft at GDC holds a special place in my heart. And nothing in our industry matches the excitement of standing at the opening of Gamescom as a sea of fans race through the halls in search of their favorite games.

That said, we are in a new day an age, both with social distancing due to COVID-19, and the power of digital and social marketing lifting games to unprecedented heights. I suspect that Gamescom gets impacted this year, but like imagining an NBA game with no fans in the stands, I don’t think the digital events can capture the energy, excitement and anticipation in the same way that live events have captured for our industry.

Michael Pachter, managing director at Wedbush Securities

Above: Michael Pachter at GamesBeat 2016.

Image Credit: Michael O’Donnel/VentureBeat

It definitely puts more pressure on individual companies to attract attention for their games. Without a central focus on the spectacle of E3, game announcements will trickle out ,and it will be more difficult to attract a large audience for each. Yes, I think we’ll get a better feel for whether digital and social marketing can replace the spectacle and pizzazz of the E3 conference itself.

Gamescom is late August, so they should have the luxury of another eight weeks to see what happens. My best guess is that it will not get canceled, since the virus follows a very clear curve and will likely be past the crisis stage by June. However, if the conference organizers are forced to decide soon, they will probably have to cancel.

No, digital events don’t accomplish the same thing. There is something to be said for critical mass from an industry conference.

Mihai Pohontu, CEO of game development agency Amber

Above: Mihai Pohontu, CEO of Amber.

Image Credit: Michael O’Donnell/VentureBeat

Our business is reliant on contact with publishers, in order to pitch new game concepts and understand their publishing slate needs, in order to assess whether there’s a profile match between our studios and the genres/platforms they’re targeting. While these contacts can happen via remote meetings, our experience has been that nothing is as effective as in-person interactions. Not only is information exchanged in conferences meetings, but we can also establish bonds of trust and even form lasting friendships.

There’s always the element of serendipity, as you can make new connections at networking events and hear of opportunities that otherwise wouldn’t be available. Amber is working to contain the damage caused by the cancellation of events across the industry, but I expect there will be a significant impact on the game development community at large, particularly on small indie studios who don’t have a biz dev infrastructure or relationships to rely on.

Mike Vorhaus, CEO of Vorhaus Advisers

Above: Mike Vorhaus, president of Magid Advisors

Image Credit: Magid Advisors

The major sponsors of E3 have been trying to quit, or have quit, E3, and this has been going on for years. I think this year will be another nail in the long-term coffin of E3. I don’t think anyone really believes that these conferences are important for consumer sales (E3 use to be when you were booking all your physical distributors in May for the fall), but rather, these are important [in-person meeting] opportunities, seeing old friends, and building the brand of the company with the industry people. I don’t think anyone is going to be very sad about the demise of E3. I imagine Gamescom will be canceled if things don’t quiet down. It is all going to be a function of time and spread of the disease. I am not worried this will hurt my business much.

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Ottawa orders TikTok’s Canadian arm to be dissolved

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The federal government is ordering the dissolution of TikTok’s Canadian business after a national security review of the Chinese company behind the social media platform, but stopped short of ordering people to stay off the app.

Industry Minister François-Philippe Champagne announced the government’s “wind up” demand Wednesday, saying it is meant to address “risks” related to ByteDance Ltd.’s establishment of TikTok Technology Canada Inc.

“The decision was based on the information and evidence collected over the course of the review and on the advice of Canada’s security and intelligence community and other government partners,” he said in a statement.

The announcement added that the government is not blocking Canadians’ access to the TikTok application or their ability to create content.

However, it urged people to “adopt good cybersecurity practices and assess the possible risks of using social media platforms and applications, including how their information is likely to be protected, managed, used and shared by foreign actors, as well as to be aware of which country’s laws apply.”

Champagne’s office did not immediately respond to a request for comment seeking details about what evidence led to the government’s dissolution demand, how long ByteDance has to comply and why the app is not being banned.

A TikTok spokesperson said in a statement that the shutdown of its Canadian offices will mean the loss of hundreds of well-paying local jobs.

“We will challenge this order in court,” the spokesperson said.

“The TikTok platform will remain available for creators to find an audience, explore new interests and for businesses to thrive.”

The federal Liberals ordered a national security review of TikTok in September 2023, but it was not public knowledge until The Canadian Press reported in March that it was investigating the company.

At the time, it said the review was based on the expansion of a business, which it said constituted the establishment of a new Canadian entity. It declined to provide any further details about what expansion it was reviewing.

A government database showed a notification of new business from TikTok in June 2023. It said Network Sense Ventures Ltd. in Toronto and Vancouver would engage in “marketing, advertising, and content/creator development activities in relation to the use of the TikTok app in Canada.”

Even before the review, ByteDance and TikTok were lightning rod for privacy and safety concerns because Chinese national security laws compel organizations in the country to assist with intelligence gathering.

Such concerns led the U.S. House of Representatives to pass a bill in March designed to ban TikTok unless its China-based owner sells its stake in the business.

Champagne’s office has maintained Canada’s review was not related to the U.S. bill, which has yet to pass.

Canada’s review was carried out through the Investment Canada Act, which allows the government to investigate any foreign investment with potential to might harm national security.

While cabinet can make investors sell parts of the business or shares, Champagne has said the act doesn’t allow him to disclose details of the review.

Wednesday’s dissolution order was made in accordance with the act.

The federal government banned TikTok from its mobile devices in February 2023 following the launch of an investigation into the company by federal and provincial privacy commissioners.

— With files from Anja Karadeglija in Ottawa

This report by The Canadian Press was first published Nov. 6, 2024.

The Canadian Press. All rights reserved.

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Here is how to prepare your online accounts for when you die

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LONDON (AP) — Most people have accumulated a pile of data — selfies, emails, videos and more — on their social media and digital accounts over their lifetimes. What happens to it when we die?

It’s wise to draft a will spelling out who inherits your physical assets after you’re gone, but don’t forget to take care of your digital estate too. Friends and family might treasure files and posts you’ve left behind, but they could get lost in digital purgatory after you pass away unless you take some simple steps.

Here’s how you can prepare your digital life for your survivors:

Apple

The iPhone maker lets you nominate a “ legacy contact ” who can access your Apple account’s data after you die. The company says it’s a secure way to give trusted people access to photos, files and messages. To set it up you’ll need an Apple device with a fairly recent operating system — iPhones and iPads need iOS or iPadOS 15.2 and MacBooks needs macOS Monterey 12.1.

For iPhones, go to settings, tap Sign-in & Security and then Legacy Contact. You can name one or more people, and they don’t need an Apple ID or device.

You’ll have to share an access key with your contact. It can be a digital version sent electronically, or you can print a copy or save it as a screenshot or PDF.

Take note that there are some types of files you won’t be able to pass on — including digital rights-protected music, movies and passwords stored in Apple’s password manager. Legacy contacts can only access a deceased user’s account for three years before Apple deletes the account.

Google

Google takes a different approach with its Inactive Account Manager, which allows you to share your data with someone if it notices that you’ve stopped using your account.

When setting it up, you need to decide how long Google should wait — from three to 18 months — before considering your account inactive. Once that time is up, Google can notify up to 10 people.

You can write a message informing them you’ve stopped using the account, and, optionally, include a link to download your data. You can choose what types of data they can access — including emails, photos, calendar entries and YouTube videos.

There’s also an option to automatically delete your account after three months of inactivity, so your contacts will have to download any data before that deadline.

Facebook and Instagram

Some social media platforms can preserve accounts for people who have died so that friends and family can honor their memories.

When users of Facebook or Instagram die, parent company Meta says it can memorialize the account if it gets a “valid request” from a friend or family member. Requests can be submitted through an online form.

The social media company strongly recommends Facebook users add a legacy contact to look after their memorial accounts. Legacy contacts can do things like respond to new friend requests and update pinned posts, but they can’t read private messages or remove or alter previous posts. You can only choose one person, who also has to have a Facebook account.

You can also ask Facebook or Instagram to delete a deceased user’s account if you’re a close family member or an executor. You’ll need to send in documents like a death certificate.

TikTok

The video-sharing platform says that if a user has died, people can submit a request to memorialize the account through the settings menu. Go to the Report a Problem section, then Account and profile, then Manage account, where you can report a deceased user.

Once an account has been memorialized, it will be labeled “Remembering.” No one will be able to log into the account, which prevents anyone from editing the profile or using the account to post new content or send messages.

X

It’s not possible to nominate a legacy contact on Elon Musk’s social media site. But family members or an authorized person can submit a request to deactivate a deceased user’s account.

Passwords

Besides the major online services, you’ll probably have dozens if not hundreds of other digital accounts that your survivors might need to access. You could just write all your login credentials down in a notebook and put it somewhere safe. But making a physical copy presents its own vulnerabilities. What if you lose track of it? What if someone finds it?

Instead, consider a password manager that has an emergency access feature. Password managers are digital vaults that you can use to store all your credentials. Some, like Keeper,Bitwarden and NordPass, allow users to nominate one or more trusted contacts who can access their keys in case of an emergency such as a death.

But there are a few catches: Those contacts also need to use the same password manager and you might have to pay for the service.

___

Is there a tech challenge you need help figuring out? Write to us at onetechtip@ap.org with your questions.

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Google’s partnership with AI startup Anthropic faces a UK competition investigation

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LONDON (AP) — Britain’s competition watchdog said Thursday it’s opening a formal investigation into Google’s partnership with artificial intelligence startup Anthropic.

The Competition and Markets Authority said it has “sufficient information” to launch an initial probe after it sought input earlier this year on whether the deal would stifle competition.

The CMA has until Dec. 19 to decide whether to approve the deal or escalate its investigation.

“Google is committed to building the most open and innovative AI ecosystem in the world,” the company said. “Anthropic is free to use multiple cloud providers and does, and we don’t demand exclusive tech rights.”

San Francisco-based Anthropic was founded in 2021 by siblings Dario and Daniela Amodei, who previously worked at ChatGPT maker OpenAI. The company has focused on increasing the safety and reliability of AI models. Google reportedly agreed last year to make a multibillion-dollar investment in Anthropic, which has a popular chatbot named Claude.

Anthropic said it’s cooperating with the regulator and will provide “the complete picture about Google’s investment and our commercial collaboration.”

“We are an independent company and none of our strategic partnerships or investor relationships diminish the independence of our corporate governance or our freedom to partner with others,” it said in a statement.

The U.K. regulator has been scrutinizing a raft of AI deals as investment money floods into the industry to capitalize on the artificial intelligence boom. Last month it cleared Anthropic’s $4 billion deal with Amazon and it has also signed off on Microsoft’s deals with two other AI startups, Inflection and Mistral.

The Canadian Press. All rights reserved.

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