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Fast-fashion Competition Could Heat Up With PrettyLittleThing Focusing More on U.S.

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The direct-to-consumer U.K.-based company PrettyLittleThing is trying to carve out more of the American market to build its overall business.

That focus mirrors that of other fast-fashion specialists like Shein, Temu, Asos, Zalando, Romwe and Zaful, which are all vying for more price-conscious domestic shoppers. PrettyLittleThing’s chief marketing officer Nicki Capstick mapped out some of the upcoming initiatives Friday.

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In the U.S. for a 10-day stay that included hosting media types at a New York City dinner, she also touched down for Wednesday’s launch party for model and influencer Lori Harvey’s upcoming capsule collection and advertising campaign. With the business established in the U.K., the brand has set its sights on the U.S. due to its potential to drive growth.

Estimating there are 30 million to 33 million females living in the U.K. versus the 167 million women in the U.S., she said that base is where the company sees the most potential. Asked if the Stateside focus has been mostly driven by the downturn in U.K. and European sales, Capstick said “absolutely not,” claiming they continue to grow through a loyal customer base in the U.K., who shop frequently and will be built upon and scaled beyond that.

Last year sales were reportedly more than $881.7 million — a 0.3 percentage increase compared to the previous year. U.K. sales climbed 6.4 percent to upward of $484.95 million and U.S. sales were slightly up by 0.1 percent to $260.1 million. Company executives declined to disclose figures, prior to its public figures being released. The U.K. accounts for about 70 percent of PrettyLittleThing’s overall business, the U.S. represents about 15 percent and other countries comprise the remaining 15 percent of volume, Capstick said. The five-year plan is to increase the U.S. business to match that of the U.K.

The August opening of an Elizabethtown, Pa., warehouse is one of the ways that the Boohoo-owned e-tailer aims to serve more U.S. shoppers. Naomi Campbell helped to raise the brand’s profile globally by collaborating on a collection earlier and headlining a New York Fashion Week runway show in September.

Having surveyed 1,400 women in the U.S. through a U.K. research agency, PrettyYoungThing has been using some of the information that it mined from their responses to move ahead. For example, Harvey, who is already a brand ambassador, is someone PrettyLittleThing customers “have been crying out for for a long time” via consumer research. Her capsule collection debuts Wednesday, as will ads, billboards and social media that were shot by Alexandra Alva. “We think she will really resonate with the 16- to 25-year-old demographic that we’re going for,” Capstick said of Harvey.

With that in mind the company had an 11-state tour of 19 East Coast college campuses to stage pop-up events. At each stop students could climb aboard a unicorn-adorned converted school bus to check out PrettyLittleThing merchandise, play games, post photos and pick up vouchers. That initiative was in response to survey respondents indicating that they wanted to see and touch the products and engage with the brand, Capstick said. They could not, however, walk away with new products, but they could use the iPads on the bus to order some. Describing the response as “so crazy,” she said the company is looking to do that again next year.

“It’s really important to ensure we’re differentiating ourselves from the online field of fashion players in the market,” Capstick said.

 

PrettyLittleThingPrettyLittleThing
PrettyLittleThing

Asked to quantify the response to Naomi Campbell’s collaboration, which featured designs from Victor Anate and Theophilio’s Edvin Thompson, Capstick said, “There are multiple ways of looking at these things. It’s not always direct return on investment. We generate that understanding over time. The press coverage and the social media reach that we attained was much bigger than we have ever seen from any previous campaigns. We had the 360[-degree] marketing approach to make sure we were hitting the customer with every single touch point. The product sold really well and we’ve reordered a lot of the items.”

NEW YORK, NEW YORK - SEPTEMBER 05: Naomi Campbell during PrettyLittleThing x Naomi Campbell - Runway at Cipriani 25 Broadway on September 05, 2023 in New York City. (Photo by Theo Wargo/Getty Images)NEW YORK, NEW YORK - SEPTEMBER 05: Naomi Campbell during PrettyLittleThing x Naomi Campbell - Runway at Cipriani 25 Broadway on September 05, 2023 in New York City. (Photo by Theo Wargo/Getty Images)
Edvin Thompson, Naomi Campbell and Victor Anate on the runway.

A black blazer dress, a studded dress and a jumpsuit were bestsellers from Campbell’s collection, Capstick said. With the party season and the holidays approaching, the e-tailer expects dresses and other festive looks from the range to be popular.

Declining to identify key competitors, Capstick said the brand is constantly monitoring the wider landscape, including which other brands have emerged onto the market, pricing and promotional perspectives and how others are using social media to advertise. That said, PrettyLittleThing is focused on its growth through Gen Z-ers. Opening freestanding retail stores is not being planned, but pop-ups are being considered for the U.K., U.S. and possibly Europe.

In response to many consumers’ tightened spending and “cost challenges,” the fast-fashion resource has maintained its entry-level price point of $7, but is offering more styles for that amount compared to a year ago. “Everyone probably has less disposable income than they did pre-pandemic. We want to be sure that we’re bringing those affordable prices to the customer. We’re constantly learning from what she is buying and what she wants to see on the website,” Capstick ahead.

Next year the company wants to tap into the U.S. music scene with emerging artists on TikTok, where many PrettyLittleThing shoppers engage, being of particular interest. Potential partnerships are being explored with musicians. Separately, brand partnerships, something that PrettyLittleThings has dabbled in, are being considered.

 

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Ottawa orders TikTok’s Canadian arm to be dissolved

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The federal government is ordering the dissolution of TikTok’s Canadian business after a national security review of the Chinese company behind the social media platform, but stopped short of ordering people to stay off the app.

Industry Minister François-Philippe Champagne announced the government’s “wind up” demand Wednesday, saying it is meant to address “risks” related to ByteDance Ltd.’s establishment of TikTok Technology Canada Inc.

“The decision was based on the information and evidence collected over the course of the review and on the advice of Canada’s security and intelligence community and other government partners,” he said in a statement.

The announcement added that the government is not blocking Canadians’ access to the TikTok application or their ability to create content.

However, it urged people to “adopt good cybersecurity practices and assess the possible risks of using social media platforms and applications, including how their information is likely to be protected, managed, used and shared by foreign actors, as well as to be aware of which country’s laws apply.”

Champagne’s office did not immediately respond to a request for comment seeking details about what evidence led to the government’s dissolution demand, how long ByteDance has to comply and why the app is not being banned.

A TikTok spokesperson said in a statement that the shutdown of its Canadian offices will mean the loss of hundreds of well-paying local jobs.

“We will challenge this order in court,” the spokesperson said.

“The TikTok platform will remain available for creators to find an audience, explore new interests and for businesses to thrive.”

The federal Liberals ordered a national security review of TikTok in September 2023, but it was not public knowledge until The Canadian Press reported in March that it was investigating the company.

At the time, it said the review was based on the expansion of a business, which it said constituted the establishment of a new Canadian entity. It declined to provide any further details about what expansion it was reviewing.

A government database showed a notification of new business from TikTok in June 2023. It said Network Sense Ventures Ltd. in Toronto and Vancouver would engage in “marketing, advertising, and content/creator development activities in relation to the use of the TikTok app in Canada.”

Even before the review, ByteDance and TikTok were lightning rod for privacy and safety concerns because Chinese national security laws compel organizations in the country to assist with intelligence gathering.

Such concerns led the U.S. House of Representatives to pass a bill in March designed to ban TikTok unless its China-based owner sells its stake in the business.

Champagne’s office has maintained Canada’s review was not related to the U.S. bill, which has yet to pass.

Canada’s review was carried out through the Investment Canada Act, which allows the government to investigate any foreign investment with potential to might harm national security.

While cabinet can make investors sell parts of the business or shares, Champagne has said the act doesn’t allow him to disclose details of the review.

Wednesday’s dissolution order was made in accordance with the act.

The federal government banned TikTok from its mobile devices in February 2023 following the launch of an investigation into the company by federal and provincial privacy commissioners.

— With files from Anja Karadeglija in Ottawa

This report by The Canadian Press was first published Nov. 6, 2024.

The Canadian Press. All rights reserved.

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Here is how to prepare your online accounts for when you die

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LONDON (AP) — Most people have accumulated a pile of data — selfies, emails, videos and more — on their social media and digital accounts over their lifetimes. What happens to it when we die?

It’s wise to draft a will spelling out who inherits your physical assets after you’re gone, but don’t forget to take care of your digital estate too. Friends and family might treasure files and posts you’ve left behind, but they could get lost in digital purgatory after you pass away unless you take some simple steps.

Here’s how you can prepare your digital life for your survivors:

Apple

The iPhone maker lets you nominate a “ legacy contact ” who can access your Apple account’s data after you die. The company says it’s a secure way to give trusted people access to photos, files and messages. To set it up you’ll need an Apple device with a fairly recent operating system — iPhones and iPads need iOS or iPadOS 15.2 and MacBooks needs macOS Monterey 12.1.

For iPhones, go to settings, tap Sign-in & Security and then Legacy Contact. You can name one or more people, and they don’t need an Apple ID or device.

You’ll have to share an access key with your contact. It can be a digital version sent electronically, or you can print a copy or save it as a screenshot or PDF.

Take note that there are some types of files you won’t be able to pass on — including digital rights-protected music, movies and passwords stored in Apple’s password manager. Legacy contacts can only access a deceased user’s account for three years before Apple deletes the account.

Google

Google takes a different approach with its Inactive Account Manager, which allows you to share your data with someone if it notices that you’ve stopped using your account.

When setting it up, you need to decide how long Google should wait — from three to 18 months — before considering your account inactive. Once that time is up, Google can notify up to 10 people.

You can write a message informing them you’ve stopped using the account, and, optionally, include a link to download your data. You can choose what types of data they can access — including emails, photos, calendar entries and YouTube videos.

There’s also an option to automatically delete your account after three months of inactivity, so your contacts will have to download any data before that deadline.

Facebook and Instagram

Some social media platforms can preserve accounts for people who have died so that friends and family can honor their memories.

When users of Facebook or Instagram die, parent company Meta says it can memorialize the account if it gets a “valid request” from a friend or family member. Requests can be submitted through an online form.

The social media company strongly recommends Facebook users add a legacy contact to look after their memorial accounts. Legacy contacts can do things like respond to new friend requests and update pinned posts, but they can’t read private messages or remove or alter previous posts. You can only choose one person, who also has to have a Facebook account.

You can also ask Facebook or Instagram to delete a deceased user’s account if you’re a close family member or an executor. You’ll need to send in documents like a death certificate.

TikTok

The video-sharing platform says that if a user has died, people can submit a request to memorialize the account through the settings menu. Go to the Report a Problem section, then Account and profile, then Manage account, where you can report a deceased user.

Once an account has been memorialized, it will be labeled “Remembering.” No one will be able to log into the account, which prevents anyone from editing the profile or using the account to post new content or send messages.

X

It’s not possible to nominate a legacy contact on Elon Musk’s social media site. But family members or an authorized person can submit a request to deactivate a deceased user’s account.

Passwords

Besides the major online services, you’ll probably have dozens if not hundreds of other digital accounts that your survivors might need to access. You could just write all your login credentials down in a notebook and put it somewhere safe. But making a physical copy presents its own vulnerabilities. What if you lose track of it? What if someone finds it?

Instead, consider a password manager that has an emergency access feature. Password managers are digital vaults that you can use to store all your credentials. Some, like Keeper,Bitwarden and NordPass, allow users to nominate one or more trusted contacts who can access their keys in case of an emergency such as a death.

But there are a few catches: Those contacts also need to use the same password manager and you might have to pay for the service.

___

Is there a tech challenge you need help figuring out? Write to us at onetechtip@ap.org with your questions.

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Google’s partnership with AI startup Anthropic faces a UK competition investigation

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LONDON (AP) — Britain’s competition watchdog said Thursday it’s opening a formal investigation into Google’s partnership with artificial intelligence startup Anthropic.

The Competition and Markets Authority said it has “sufficient information” to launch an initial probe after it sought input earlier this year on whether the deal would stifle competition.

The CMA has until Dec. 19 to decide whether to approve the deal or escalate its investigation.

“Google is committed to building the most open and innovative AI ecosystem in the world,” the company said. “Anthropic is free to use multiple cloud providers and does, and we don’t demand exclusive tech rights.”

San Francisco-based Anthropic was founded in 2021 by siblings Dario and Daniela Amodei, who previously worked at ChatGPT maker OpenAI. The company has focused on increasing the safety and reliability of AI models. Google reportedly agreed last year to make a multibillion-dollar investment in Anthropic, which has a popular chatbot named Claude.

Anthropic said it’s cooperating with the regulator and will provide “the complete picture about Google’s investment and our commercial collaboration.”

“We are an independent company and none of our strategic partnerships or investor relationships diminish the independence of our corporate governance or our freedom to partner with others,” it said in a statement.

The U.K. regulator has been scrutinizing a raft of AI deals as investment money floods into the industry to capitalize on the artificial intelligence boom. Last month it cleared Anthropic’s $4 billion deal with Amazon and it has also signed off on Microsoft’s deals with two other AI startups, Inflection and Mistral.

The Canadian Press. All rights reserved.

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